Jubilee Court Care Home with Nursing

Now my cousin is happy, safe and being well cared for. We could not ask for more.

We are very happy with the care given to my mum who has Alzheimer's. The transition from living at home with carers into full time care has been made easier by the hard work of all staff and my mum has settled well. Staff are caring, polite, helpful and dedicated. The range of activities is very impressive and I feel this really helps mum. She is always kept busy and families are invited to join in and encouraged to share experiences to make more valuable memories together.

Thank you Jubilee Court.

Mum has settled well in a short time. Her room is clean and there are en-suite washing facilities.

Jubilee Court is a lovely care home. The staff are friendly and always keep us up to date with anything we need to know. It has given us peace of mind to know that my mother in law is being taken care of.

We are very fortunate to have found Jubilee as a home for our beloved mother.

I can not rate activities as dad can not participate due to his physical limitations. This is no reflection on the activity coordinator - if Dad can ever be included he is, for example taken a cream tea to his room if it's an occasion when she is organising cream teas.

Thank you.

The level of care my aunt receives is second to none . The staff always go above and beyond and for any issues, I am notified immediately. The managers really do care about the residents and will do all they can to make the place their home. Jubilee ticks all the boxes.

We cannot thank Jubilee Court enough for everything they have done for our mum and for their expertise, professionalism, respect, love, support, time, and care.

Mum sadly passed away in March 2024 after living at Jubilee for nearly 4 years. Whilst on the whole Mum's care was good, and some staff were exceptional in their care. I do feel slightly let down by the management. I have not had contact with the manager since prior to Mum's passing, and I just think that it would have been a nice gesture to receive an email (or even a card) expressing their condolences. A generic email template is easy to set up after all! Maybe a thought for future residents' families?

My wife has only been in Jubilee Court from 22/1/24. The care she has had is very good, excellent is very close, as we have only been there two months we are very pleased with all the staff. The change in my wife is beyond what we were getting at the other care home as they would tell my standards are very high. We have not been let down up to now. Words can not say enough about all the staff, we have seen how a care home should be run.

I was invited to take part in the strawberry tea afternoon event. I was made to feel very welcome and saw that all users are made to feel like family. Very well respected, great atmosphere, is treated with dignity, and is truly respectful by all visitors. Fabulous day out with the happy residents afternoon thank you. Fantastic staff reports all around. Marvelous establishment, well well-run facility, and extremely clean.

I visited my friend, a very nice greeting on arrival from the reception staff. Lovely atmosphere in the home. It was a very pleasant visit. Thank you. Any staff member I had a chance to chat with was lovely, helpful and friendly.

Enjoy being here.

The staff at Jubilee Court are excellent. They always listen to our concerns and comments about my mother's care and they always respond efficiently and effectively. Since being a resident at Jubilee Court my mum has been settled and happy, she always enjoys the outings that are arranged and she thoroughly enjoys the food. Thank you.

I love the outings and all activities.

I can not fault Jubilee Court, they have provided first-class care to my father-in-law, the staff and nurses are absolutely lovely and can’t do enough for my father-in-law, a truly caring environment, it is good to know that he is in safe hands.

My wife was admitted into Jubilee Court in December 2022 effectively via hospital discharge. Her condition alarmed me and I feared for her survival. Nine months later her health and welfare condition is amazing and I am completely satisfied this state of affairs is due entirely to the generally excellent medical and personal care she is receiving in the best possible surroundings. My conscience - "she is in best possible place."

My mother is content and settled and that gives me peace of mind.