Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB
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9.7 119 Reviews
  • Jubilee Court Care Home with Nursing, Nottingham
Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both residential and nursing care and has great links with community teams to ensure a high quality of care is provided.

An experienced team understands the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation. Jubilee Court works alongside the individuals in their care to provide person-centred care that maintains the individual's dignity and sense of self.

A carefully designed activities programme helps to support personal interests and contributes strongly to physical and emotional well-being. At Jubilee Court there is a focus on maintaining relationships and links with the local community. Activities are essential in maintaining an individual's mood and emotional well-being and the home offers a wide variety of activities that are suited to individuals of different abilities and stages within their lives.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1300
  • Self-Funded Nursing Care: £1450 – £1500
  • Self-Funded Nursing Dementia Care: £1450 – £1550
  • RESPITE Self-Funded Residential Care: £1250 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1750

These prices are only a guideline, please contact Jubilee Court Care Home with Nursing to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Heather Limb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (75)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Jubilee Court Care Home with Nursing Reviews (119)

9.7

Jubilee Court Care Home with Nursing has a Review Score of 9.7 (9.662) out of 10, based on 32 reviews in the last 2 years.
Over all time Jubilee Court Care Home with Nursing has 119 reviews.

Overall Experience
  • 84
  • 28
  • 5
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  • 2
Date Published
  • 119
  • 11
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  • 32
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Reviewer Connection to Jubilee Court Care Home with Nursing
  • 40
  • 18
  • 9
  • 8
  • 6
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 119, showing 21-40
Review from Angela S (Daughter of Resident) published on 24 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been at Jubilee Court for a year before sadly passing away. We could not have wished for a better place for Mum in that last year of her life.
We were all looked after and supported and Mum's every need was attended to with love and care. The staff at Jubilee Court didn't just look after Mum
but we all have, it's a very difficult decision to let others care for your loved one.
However, we knew instantly we had made the right choice and now we feel part of the Jubilee family and vice versa. Nothing was too much trouble for the staff and management and we were always made to feel welcome day and night.
Mum was able to take part in lots of fun activities to keep her stimulated and the family and friends events were absolutely wonderful. There is a real connection at Jubilee with the staff.
We cannot thank Jubilee Court enough for everything they have done for our mum and for their expertise, professionalism, respect, love, support, time, and care.
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We feel honoured that you as a family allowed us to join your mum's journey. I'm so pleased the whole family felt supported as this is important to us! Thank you for taking the time to review.

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Review from J S (Husband of Resident) published on 12 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife spent a year in Jubilee Court after hospital discharge, from March 2023 to March 2024, when unfortunately she passed away, during this time she received excellent care from carers/ nurses and all other staff members, she was always included in the wide range of activities that she could manage,
I visited nearly every day so witnessed the care that she and other residents received, the staff became family friends, at the time of her passing the management and all staff were very supportive of myself and family, and quite a few of them attended her funeral,
Thank you Jubilee Court!
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

I am so pleased that you have been supported and that the team have not only supported your wife but yourself and family also. We work hard to take a holistic approach when supporting our residents and this includes family and friends also! Our doors are always open for a chat should you need us.

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Review from S P (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum sadly passed away in March 2024 after living at Jubilee for nearly 4 years. Whilst on the whole Mum's care was good, and some staff were exceptional in their care. I do feel slightly let down by the management. I have not had contact with the manager since prior to Mum's passing, and I just think
that it would have been a nice gesture to receive an email (or even a card) expressing their condolences. A generic email template is easy to set up after all! Maybe a thought for future residents' families?
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

Our sincerest apologies for the lack of communication. We have taken your comments on board and have now implemented a sympathy card system for bereaved families. Thank you for providing feedback on your experience and this supports improvements within the home.

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Review from D C (Husband of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has only been in Jubilee Court from 22/1/24. The care she has had is very good, excellent is very close, as we have only been there two months we are very pleased with all the staff. The change in my wife is beyond what we were getting at the other care home as they would tell my standards are
very high. We have not been let down up to now. Words can not say enough about all the staff, we have seen how a care home should be run.
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are so pleased your wife has settled in well. I'm glad to hear that you feel equally supported and are happy with the care that your wife is receiving. Thank you for taking the time to review.

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Review from Linda P (Friend of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was invited to take part in the strawberry tea afternoon event. I was made to feel very welcome and saw that all users are made to feel like family. Very well respected, great atmosphere, is treated with dignity, and is truly respectful by all visitors. Fabulous day out with the happy residents afternoon
thank you. Fantastic staff reports all around. Marvelous establishment, well well-run facility, and extremely clean.
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are proud to offer a wide range of activities and it is great to gain feedback from families who attend. We are glad you enjoyed your visit. Thank you for taking the time to review.

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Review from K C (Friend of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend, a very nice greeting on arrival from the reception staff. Lovely atmosphere in the home. It was a very pleasant visit. Thank you. Any staff member I had a chance to chat with was lovely, helpful and friendly.
Reply from Heather Limb, Home Manager at Jubilee Court Care Home with Nursing

We are so pleased you have received a warm welcome! It is important to us that everyone is made to feel welcome. Thank you for taking the time to review.

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Review from Brian M (Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoy being here.
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

We appreciate the time you have taken to share your experience at Jubilee Court. We value feedback from our resident community and ensure we work in partnership to support residents to live as well as possible.

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Review from Janice S (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Jubilee Court are excellent. They always listen to our concerns and comments about my mother's care and they always respond efficiently and effectively. Since being a resident at Jubilee Court my mum has been settled and happy, she always enjoys the outings that are arranged and she thoroughly
enjoys the food. Thank you.
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. We are happy that Mum is settled and she has become an integral part of our resident community.

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Review from Christopher H (Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I love the outings and all activities.
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

We are pleased that you, as a resident, enjoy the activities and the outings. We appreciate feedback directly from our residents as this helps to shape the home and ensure our residents are happy.

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Review from Clare B (Daughter-in-law of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not fault Jubilee Court, they have provided first-class care to my father-in-law, the staff and nurses are absolutely lovely and can’t do enough for my father-in-law, a truly caring environment, it is good to know that he is in safe hands.
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. It is a pleasure caring for your father-in-law, our team works very hard to provide the best care possible.

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Review from John M (Husband of Resident) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My start point. It is next to "impossible" for any individual or institution to be "perfect" when faced with the task of caring for other human beings with such a diversity of general needs and immediately to each and every on of their personal, real or perceived, crises and fears.
My markings below
reflect this view.
My wife was admitted into Jubilee Court in December 2022 effectively via hospital discharge. Her condition alarmed me and I feared for her survival. Nine months later her health and welfare condition is amazing and I am completely satisfied this state of affairs is due entirely to the generally excellent medical and personal care she is receiving in the best possible surroundings. My conscience - "she is in best possible place."
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. Jubilee Court strives to provide good quality care and to provide support and comfort for residents and their families.

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Review from M D (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am more than satisfied with the care my mother receives at Jubilee Court.
The staff are pleasant and friendly.
The care home is clean and peaceful.
It is well-run and resident-focused.
My mother is content and settled and that gives me peace of mind.
Reply from Jeffrey Ford, Manager at Jubilee Court Care Home with Nursing

Thank you for your positive words. We are pleased that your mum has settled in well and that we are able to provide comfort and peace of mind.

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Review from Penny H (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving into Jubilee Court my mum has been very happy.
Even though Mum has lots of disabilities the staff get Mum out and about mixing with everyone -
Lovely and clean and safe for Mum.
A+++++
Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Thank you for your kind words. It is a pleasure caring for your Mum, and we're happy to hear we've been able to support your mum to socialise with her peers. Our team works very hard to provide the best care possible.

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Review from Margaret W (Wife of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nursing for my husband continues to be excellent despite his challenging behaviour both physically and mentally. His health has significantly deteriorated over the last few weeks and the nursing staff have kept me informed at all times and treated him with dignity and care which has been exemplary.
They have also looked after me during this very difficult time.
Family and friends have been visiting at all times without warning and have been very impressed by the high standard of the home, his room, personal care and the fact that the staff are always on hand to answer any questions.
The management team are always visible and have also been very supportive.
Having visited a number of homes this is by far one of the best in Nottinghamshire!
Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Hi Margaret,
Thank you for leaving us such a lovely review. It has been a pleasure caring for your husband. We're happy to hear that we are providing you with the comfort and reassurance needed during this difficult time. I will be sure to pass your feedback on to the team.

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Review from A S (Son of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a full time resident since March at Jubilee Court since it was deemed she need full time nursing care. After looking at various homes I am so pleased that we have chosen Jubilee Court. From our first look round and chat with the brilliant Managers (who put us as a whole family at ease)
about what services they provide and how they can look after Mum best.
All of the amazing staff are professional and do have genuine pride in the roles that they fulfil. Nothing is ever a problem and seem to go above and beyond.
The activities are provided daily and anyone who is able can take part, it's nice to see Mum getting involved sometimes as keeping her attention always seemed to be an issue. The lady who runs the activities is brilliant and I don't know how she manages to think up so many different things to do!
The food is excellent and always plenty for seconds!
I have so much peace of mind knowing that all of Mum's needs are met 24 hours a day.
Thank you Jubilee Court!
Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Hi,
Thank you for your lovely comments. It is our pleasure caring for your mum. The team at Jubilee Court work very hard to provide a supportive and engaging environment to each resident and their family. I will be sure to share your review with the rest of the team!

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Review from P B (Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a lovely room on the residential floor and the food is good and plentiful. Staff are on hand to help up give advice if they can or refer us to who can help. Activites and outings are arranged and visitors are welcome.
I could recommend Runwood Homes Ltd and Jubilee Court Care Home with Nursing
to anyone contemplating carer homes or residential home for themselves or their family members.
Reply from Jeffrey Ford, Home Manager at Jubilee Court Care Home with Nursing

Thank you for taking the time to leave us a review. We're so glad to hear you are satisfied with the care we provide.

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Review from Ken W (Husband of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class. Great care and staff.
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Review from Christine B (Wife of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has really enjoyed his stay at Jubilee Court. The staff were excellent, compassionate and caring. The food was good and the surroundings clean and comfortable. We can't thank you enough for the care, compassion, and encouragement my husband has received during his respite. He is more positive
and much improved since his stay.
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Review from Paul H (Son of Resident) published on 31 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It broke my heart when I drove my dad to the care home. We tried everything to keep him at home, but due to his constant falls and the many hours we spent with him, it became dangerous for Dad and very stressful for me and my wife. When we arrived at Jubilee Court, we met the front-of-house staff and
manager. Instantly, we felt assured, and this continued with the manager's 100% support and professionalism. Oh, and the staff and cares were second to none. Really, really! Genuine carers who looked after everyone's needs/ After a few days, my dad really settled in, and we always felt he was looked after. Amazingly, he really responded, despite his dementia. Thank you.
Reply from Jeff Ford, Manager at Jubilee Court Care Home with Nursing

We were delighted to help you, with the care of your Dad, we had great pleasure in looking after Dad and we will pass on to the team your kind comments.

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Review from Stuart G (Son-in-law of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has dementia and is extremely anxious, but since going into Balmoral at Jubilee Court, her anxiety levels have dropped, and she is starting to socialise more.
The staff are very attentive and approachable and have the care of the residents at heart.
Don't think we could have chosen a better care
home for Mum.
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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Jubilee Court Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Jubilee Court Care Home with Nursing is calculated as follows: ( (287 Excellents x 5) + (62 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 370 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Jubilee Court Care Home with Nursing is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (6)

Heather

Heather Limb

Job Title: Home Manager Joined: 2015

I originally began my journey with Runwood Homes as a care assistant back in 2015.  I felt I had found my true calling and continued working within the care sector while progressing to my current role of Home Manager. I have a varied background and have worked in different settings and supported a range of different ages and abilities.


I am passionate about ensuring our residents receive genuine, person-centred care promoting a true sense of belonging and maintaining their links and connections within the community. I have high expectations for myself and my team and am incredibly proud to be a part of the Jubilee Court Team.


At Jubilee Court, the door is always open, and the kettle is always on! Please feel free to pop in for a chat and cup of tea.

Kim

Kim Webster

Job Title: Deputy Home Manager Joined: 2024

I have worked in the social care sector for the last 12 years. I began my journey as a care assistant and have progressed through various roles and began my current role as Deputy Manager in September 2024.


I am very hands-on within the home and enjoy supporting our residents to live active and fulfilled lives. I enjoy supporting residents to achieve their goals and creating a happy, settled home.

Milena

Milena Lamkowska

Job Title: Clinical Lead

I have been a Registered General Nurse for 13 years and have worked in various settings and departments. I specialise in vascular medicine and have a wealth of knowledge.


I lead the nursing team and ensure that all our residents are safe and receive the necessary care to promote their health and well-being. I ensure compliance with nursing requirements and that our residents receive prompt and effective nursing care.


I enjoy being hands-on and leading the team by example. I enjoy getting to know each resident and their family to ensure their care is effective but, most importantly, person-centred.

Deborah

Deborah Mills

Job Title: Lifestyle Coordinator Joined: 2012

My name is Deborah. I have worked at Jubilee Court for the last 16 years. I am currently a Lifestyle Coordinator. I have a wealth of experience in the care sector spanning over 25 years! I support the residents to ensure that their voices are heard—after all, it is THEIR home. I support the residents in planning activities, outings, and events and ensure that all residents receive person-centred support that is led by their life experiences, wishes, and preferences. I support the team and provide guidance to staff where needed. I am passionate about ensuring the residents live fulfilled and happy lives.

Lisa

Lisa Pouncey

Job Title: Head Housekeeper Joined: 2016

My name is Lisa. I have worked at Jubilee Court for the last 8 years. I was previously a nursery manager and felt that a change in pace was needed. I love my role, and I am passionate about ensuring that residents have a clean, safe, and beautiful home to live in. I am the Head Housekeeper and lead the domestic and ancillary staff teams. I am also the infection control lead and work hard to ensure that our residents and staff remain safe, and we are all working together to promote the cleanliness of the home.

Ruth

Ruth Baxter

Job Title: Home Administrator

My name is Ruth. I have worked in the social care sector as a Home Administrator since the age of 19. I have also worked in compliance roles, which I thoroughly enjoyed. I take pride in my work and have a keen eye for detail. I enjoy building connections with residents and their family members.

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