Jubilee Court Care Home with Nursing

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Having visited a number of homes this is by far one of the best in Nottinghamshire!

Thank you Jubilee Court!

I could recommend Runwood Homes Ltd and Jubilee Court Care Home with Nursing to anyone contemplating carer homes or residential home for themselves or their family members.

First class. Great care and staff.

My husband has really enjoyed his stay at Jubilee Court. The staff were excellent, compassionate and caring. The food was good and the surroundings clean and comfortable. We can't thank you enough for the care, compassion, and encouragement my husband has received during his respite. He is more positive and much improved since his stay.

It broke my heart when I drove my dad to the care home. We tried everything to keep him at home, but due to his constant falls and the many hours we spent with him, it became dangerous for Dad and very stressful for me and my wife. When we arrived at Jubilee Court, we met the front-of-house staff and manager. Instantly, we felt assured, and this continued with the manager's 100% support and professionalism. Oh, and the staff and cares were second to none. Really, really! Genuine carers who looked after everyone's needs/ After a few days, my dad really settled in, and we always felt he was looked after. Amazingly, he really responded, despite his dementia. Thank you.

Don't think we could have chosen a better care home for Mum.

Overall, a superb care home with super friendly staff who do genuinely care about the residents. I try to visit every other day where possible and try to go at lunchtime, so I can help Mum with her meals, this not only helps the staff because it's a very busy time for them but also myself because of Mum's condition. I find it gives me something to do and talk to her about things going on. If I see something not quite right, I tell a member of the team who usually acts on it straight away and is always approachable. Thanks to everyone.

They say third time lucky. My husband has been a resident at two other homes that were not suitable for him. I am really pleased he was accepted at Jubilee Court, as he is not without issues. The staff are really friendly and kind. Activities are laid on to get the residents involved and give them something to look forward to and entertain them. The manager is happy to talk to you, give advice and try to allay any concerns you may have. He can be seen engaging with residents; it is encouraging that he knows them by name. The home itself is nicely decorated, clean and bright. The bedrooms are spacious; I understand all the rooms are en suite. Once my husband has settled in, I am sure he will be happy there.

I am contacted should he have a tumble out of bed or if permission is required for covid jabs etc, and also if he needs clothing or toiletries.

After ten weeks in hospital, we were keen to get our mum settled into a care home. Since she moved in, we have found very professional and caring staff for whom nothing is too much trouble. Our mum is well cared for and tells us "everyone is so kind". Thank you to all the staff at Jubilee Court.

The end-of-life care was absolutely superb. This was due to the carers in Sandringham Unit being so caring and compassionate towards him and our family. You would have thought he was one of their own family.

I love that my husband is happy here! And to be honest, that’s all that matters to me. But all staff are lovely. I enjoy all my visits. I find I can always approach most of the staff. He always has a lovely smile for me when I visit (which makes my day). I can honestly say two ladies, in particular, are always very helpful with any of my questions and queries.

Mum has always enjoyed the food at the home and there are ad-hoc activities she can take part in as well as a regular coffee morning.

We cannot thank the staff at Jubilee Court enough for what they have done for our mother. The care provided was outstanding. Nothing was too much trouble, and the care and compassion were excellent. Every time we visited, Mum was always immaculate and had her buzzer in her hand. She was cared for and loved by the staff. The meals are a very high standard and activities. The care home looks like a hotel with beautiful rooms. A home from home experience.

My mum was very poorly in hospital, being looked after palliatively. All my mum wanted was to be in Hucknall where she has lived for 92-years. Jubilee Court had a bed. My guilt at Mum having to go into a home was diminished as soon as my first visit took place. From walking in the door and being greeted by the receptionist like an old friend was amazing. Everyone at the care home should feel proud of the care, devotion and respect they give not only to the residents but all the family.

My mother is very well cared for by all the dedicated staff within Jubilee Court. I wouldn't ever consider moving her away from this home as she always has a smile on her face!

Too many to list, poor standards all-round. My father suffered two injuries, and on the first event, I was informed six hours later. Second event, he had fallen and taken to hospital. I was informed seven hours later. No information on which hospital. Sent him to a hospital appointment via taxi on his own.

The care home of Jubilee Court is excellent, from the carers and the staff they go beyond their duties. Nothing is too much trouble, so pleased of the overall Jubilee Court. Keep up the good work. Well done to them all.