Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB
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9.7 119 Reviews
  • Jubilee Court Care Home with Nursing, Nottingham
Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both residential and nursing care and has great links with community teams to ensure a high quality of care is provided.

An experienced team understands the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation. Jubilee Court works alongside the individuals in their care to provide person-centred care that maintains the individual's dignity and sense of self.

A carefully designed activities programme helps to support personal interests and contributes strongly to physical and emotional well-being. At Jubilee Court there is a focus on maintaining relationships and links with the local community. Activities are essential in maintaining an individual's mood and emotional well-being and the home offers a wide variety of activities that are suited to individuals of different abilities and stages within their lives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1300
  • Self-Funded Nursing Care: £1450 – £1500
  • Self-Funded Nursing Dementia Care: £1450 – £1550
  • RESPITE Self-Funded Residential Care: £1250 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1500 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1750

These prices are only a guideline, please contact Jubilee Court Care Home with Nursing to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Heather Limb (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (75)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Jubilee Court Care Home with Nursing Reviews (119)

9.7

Jubilee Court Care Home with Nursing has a Review Score of 9.7 (9.662) out of 10, based on 32 reviews in the last 2 years.
Over all time Jubilee Court Care Home with Nursing has 119 reviews.

Overall Experience
  • 84
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  • 2
Date Published
  • 119
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Reviewer Connection to Jubilee Court Care Home with Nursing
  • 40
  • 18
  • 9
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  • 6
  • 6
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
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Total of 119, showing 61-80
Review from M P (Daughter-in-law of Resident) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like to thank all the staff for their continued care and support that they give. They always keep us informed about my mother-in-law phoning us if she needs anything. They have done an outstanding job in these unprecedented times always thinking about those they care and for this, we are so
grateful being there for her when we can't. Thank you each and everyone at Jubilee Court.
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Review from H T (Daughter-in-law of Resident) published on 6 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Jubilee Court has provided a safe and caring environment for my relative who is living with dementia. Her room is bright, nicely decorated and well maintained. The staff have a genuine interest and affection for my relative and encourage her to take part in various activities. They have got to know
her well and are keen to meet her individual needs and preferences. They are consistently kind and friendly and welcoming to family and other visitors. The home is divided up into small units, and therefore residents experience a homely fell to socialising and dining together (although can equally stay in their rooms if this is their preference). The secure garden is a particular feature of the home and enables residents to enjoy the outdoors in safety.
They have managed the covid crisis extremely well in what must be extremely challenging circumstances. They took early action to protect the residents from the transmission and have been careful in maintaining safe working practices. The activities co-ordinator has been excellent in keeping us in touch with our relative including arranging several facetime sessions on Whatsapp and a socially distanced meeting, so we could talk directly to our relative - much appreciated by us.
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Review from Janet H (Daughter of Resident) published on 19 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All are very good workers, very friendly and understanding. They make you feel very welcome and phone you if need be.
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Review from Helena H (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has settled so well here. The staff are polite and helpful they answer any questions we may have and do everything they can to ensure Mum is happy and her needs are met. The staff inform use regularly of any changes in Mum's needs/health and not only support her but us as well. When we call the
reception is always ready to help and readily listen. The home is very clean with laundry being returned to residents daily.
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Review from F C (Wife of Resident) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody was very friendly and helpful. The care my husband received was exceptional. A lovely clean home.
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Review from Rosemarie M (Resident) published on 21 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am to Jubilee Court from hospital on the 25th March 2020.
I find it very homely here and the staff are excellent.
Excellent service all round.
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Review from S G (Sister of Resident) published on 21 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister, a very sick person, was resident for 5 months throughout I was impressed and pleased by the:
Homes discreet layout, atmosphere and cleanliness.
Care and attention and notifications received when she required admittence to hospital.
Friendliness of management and staff with both residents
and visitors.
Ready, no fuss assistance when making initial and final arrangements with both the home and Runwood Homes.
I thank them especially for making my sister feel at home so quickly and aving regard to her conditions, a remarkable achievement.
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Review from David E (Son of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care mum has received here since she became resident in January 2019.
We live a little distance away and I still work full time and my wife is a carer for her own mum and we have both lost our fathers during this period.
So the high standard of service has given us peace of mind.
We are clapping for the staff mentally and our thoughts are with all the residents during this difficult time.
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Review from Jason D (Son of Resident) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Jubilee Court enough for the care and attention they have given and continue to give my Dad. My Dad has been in Jubilee Court since August 2019 and the place and staff have been amazing. The building is always kept clean and smells fresh when you enter and is well decorated
and maintained. The rooms are large and you can personalise to make it feel homely. Nothing you ask them to do is too much trouble and Dad has built up an amazing relationship with many of the staff there. I always feel assured that he is receiving the best possible care and he is safe. I would highly recommend Jubilee Court to anyone.
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Review from Pauline B (Daughter of Resident) published on 26 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge thank you to all the staff at Jubilee Court for their immense support in caring for my Mum in these difficult times. You have all been absolutely amazing. This also goes for the past 3 years in what you have done for her.
My Mum loves being a resident in Jubilee Court, no matter how challenging
sometimes life gets they always support her needs and wellbeing. Thank you so much.
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Review from Alan M (Son of Resident) published on 18 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was cared for over 3 years until his death. He was always treated kindly and with respect. I thank all the staff for their care. The cake for his 100th birthday was lovely.
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Review from D L (Son of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the care staff are friendly, patient, respectful and very understanding and have a tireless dedication to the needs of the residents. The residents are encouraged to be active in the many events taking place but not pressured in any way to take part.
The home is well run and organised with any
issues resolved promtly. We were very satisfied with all aspects of care in the home and would recommend this care home to anyone.
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Review from C C (Husband of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Jubilee Court for two years and five months. The love, care and attention was first class. Sadly, he passed away on 8th October 2019. My sister was also in this nursing home and she sadly passed away at the age of 99. When my wife passed away here, she was treated reverently and
sincerely and I was treated with respect.
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Review from H O (Friend of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I visited a very old friend whom we've known for over 40 years. We were full of trepidation, given previous homes we've seen, it was excellent. I've never been in such a lovely home. Warm (in both senses), clean and caring. We came away feeling relieved. I'd be happy to end up there because
our friend is happy. I'll report to our godson. Thank you. We all want dignified ends.
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Review from V W (Wife of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for, for seven months until his death. He was always treated kindly and with respect. I thank all of the staff for their compassion.
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Review from J W (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Jubilee Court are all extremely caring. My father was well looked after and respected by them. The standard of cleanliness is good and the food was excellent. There is a good range of activities available to residents.
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Review from John B (Son of Resident) published on 26 September 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Not good enough care, when visiting Dad I very often had to empty his urine bottle, it had up to 500ml in it sometimes. There are some brilliant members of staff and some very poor ones, Dad was issued a months notice to leave because they could not look after his needs he was not compliant and was
aggressive and often depressed, I did witness this personally but since moving to another care home in Bulwell Dad has been a different person they manage to get him to bathe, dress, and he sits in the lounge quite happily conversing with carers and other residents. I realise his new home is categorised as being able to care for the Elderly Mentally Impaired and so it would be unfair to compare Jubilee Court who only have Nursing capabilities, but I wish my Dad had moved to Highfields years ago
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Review from Pete D (Brother of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister spent the last weeks of her life at Jubilee Court and was treated with the greatest respect and care. She never had a complaint or bad word for Jubilee Court. She moved from residential to nursing for the last few days and the move was handled with great kindness and in a way to cause my sister
the minimum of distress. The care my sister received in nursing, was also exceptional.
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Review from Wendy M (Relative of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Attended a birthday party for my husband's cousin. Very impressed with the staff and the care and attention to help make the party a success.
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Review from Nancy W (Wife of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I keep an eye on my husband's cleanliness as it is not always good enough, otherwise, staff very helpful when I ask for help.
Entertainment is excellent. Organiser is first class. BBQ today was excellent.
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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Jubilee Court Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Jubilee Court Care Home with Nursing is calculated as follows: ( (287 Excellents x 5) + (62 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 370 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Jubilee Court Care Home with Nursing is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

Heather

Heather Limb

Job Title: Home Manager Joined: 2015

I originally began my journey with Runwood Homes as a care assistant back in 2015.  I felt I had found my true calling and continued working within the care sector while progressing to my current role of Home Manager. I have a varied background and have worked in different settings and supported a range of different ages and abilities.


I am passionate about ensuring our residents receive genuine, person-centred care promoting a true sense of belonging and maintaining their links and connections within the community. I have high expectations for myself and my team and am incredibly proud to be a part of the Jubilee Court Team.


At Jubilee Court, the door is always open, and the kettle is always on! Please feel free to pop in for a chat and cup of tea.

Kim

Kim Webster

Job Title: Deputy Home Manager Joined: 2024

I have worked in the social care sector for the last 12 years. I began my journey as a care assistant and have progressed through various roles and began my current role as Deputy Manager in September 2024.


I am very hands-on within the home and enjoy supporting our residents to live active and fulfilled lives. I enjoy supporting residents to achieve their goals and creating a happy, settled home.

Milena

Milena Lamkowska

Job Title: Clinical Lead

I have been a Registered General Nurse for 13 years and have worked in various settings and departments. I specialise in vascular medicine and have a wealth of knowledge.


I lead the nursing team and ensure that all our residents are safe and receive the necessary care to promote their health and well-being. I ensure compliance with nursing requirements and that our residents receive prompt and effective nursing care.


I enjoy being hands-on and leading the team by example. I enjoy getting to know each resident and their family to ensure their care is effective but, most importantly, person-centred.

Deborah

Deborah Mills

Job Title: Lifestyle Coordinator Joined: 2012

My name is Deborah. I have worked at Jubilee Court for the last 16 years. I am currently a Lifestyle Coordinator. I have a wealth of experience in the care sector spanning over 25 years! I support the residents to ensure that their voices are heard—after all, it is THEIR home. I support the residents in planning activities, outings, and events and ensure that all residents receive person-centred support that is led by their life experiences, wishes, and preferences. I support the team and provide guidance to staff where needed. I am passionate about ensuring the residents live fulfilled and happy lives.

Lisa

Lisa Pouncey

Job Title: Head Housekeeper Joined: 2016

My name is Lisa. I have worked at Jubilee Court for the last 8 years. I was previously a nursery manager and felt that a change in pace was needed. I love my role, and I am passionate about ensuring that residents have a clean, safe, and beautiful home to live in. I am the Head Housekeeper and lead the domestic and ancillary staff teams. I am also the infection control lead and work hard to ensure that our residents and staff remain safe, and we are all working together to promote the cleanliness of the home.

Ruth

Ruth Baxter

Job Title: Home Administrator

My name is Ruth. I have worked in the social care sector as a Home Administrator since the age of 19. I have also worked in compliance roles, which I thoroughly enjoyed. I take pride in my work and have a keen eye for detail. I enjoy building connections with residents and their family members.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Jubilee Court Care Home with Nursing to verify any information. View our terms and conditions. Jubilee Court Care Home with Nursing has an Enhanced Service - more info.