






Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual.
It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed for relaxation where residents and families can enjoy peace and security.
Residents are encouraged to be as independent as possible but assisted where difficulties occur, ensuring privacy and dignity are respected at...
Care Provided by Sutton Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Residential Home for full pricing details and T&Cs.
Contact Sutton Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Paula Jefford(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- The home have plenty of free onsite parking
Sutton Court Residential Home Reviews (130)
Sutton Court Residential Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years.
Over all time Sutton Court Residential Home has 130 reviews.
He was sent with a support bandage to prevent his splint from rubbing his leg and on visiting him I asked staff to ensure it was applied. This did not happen and he has arrived home without this preventative measure.
I have found all the staff at Sutton Court very friendly and professional towards myself but most importantly my mother and all other residents. My mum has settled in well due to the way all the staff treat her, care for her and involve her in all the activities in her day-to-day life. My mum can be a little hard to deal with at meal times but this is dealt with easily with the understanding staff. Overall a great place for mum.
Awful service. Left my parents here for two weeks, and had to fetch them home after one. They were neglectful and their internal investigation was a disgrace in my opinion. Please be careful if your family member resides here. There is so much more I could say.
Absolutely fantastic, everyone is kind, caring and so very thoughtful. Everyone made me feel so welcome. Everything is here. Food well I ate it all. I'm truly going to miss everyone. I can't wait to come back when I'm a bit older. Thank you all.
My mum has resided at Sutton Court Care Home for almost two years now and is completely settled and happy there. The staff are excellent and very person-centered to my mum's needs. They also make me feel very welcome when I visit and I love chatting to the other residents and joining in with all the fantastic entertainment. The discos every Friday ran by the staff are superb and the residents love them. She is amazing at what she does as is the activities coordinator and the care staff are wonderful. Management also keep me well informed and ensure my Mum is safe and well and gets involved with all the residents and knows them personally which is lovely. I went to a Valentine's dinner there the other day and it really was amazing. They have entertainment and something planned every single day. I know my mum is being well looked after and that makes me very happy.
The staff were good and very pleasant. Good food.
We are very happy with the help and care my husband has received whilst he is in your care.
I cannot recommend this care home highly enough, they looked after my mum with great care and she thoroughly enjoyed being a resident there, unfortunately, Sutton Court is not a nursing home, if it was, my mum would still be there as I was very reluctant to move mum to a nursing home. Thank you to all the staff for what they did for my mum, I will never be able to thank them enough.
Management, care and support staff are excellent.
This home is very good. All the staff are lovely.
I enjoy the meals, all the food is good. The home is very clean.
I enjoy being here.
I am so happy with the amazing care Mum is receiving. The staff are absolutely fabulous. Mum is a relatively new resident and at first, I was so anxious that she wouldn't settle in so well, she has made new friends, is involved in activities, she looks so much better than I have seen her in years and has an amazing quality of life. Thank you Sutton Court - you are amazing!
What a lovely review for all the staff of Sutton Court: thank you! We are so pleased that your Mum has settled quickly and delighted that she is enjoying our wide range of activities and entertainment.
The staff at Sutton Court Residential Home have been very welcoming and helpful. My elderly aunt seems really settled and happy here and she seems to be eating well. She really enjoys the activities that are run by the staff, especially the bingo! As we live so far away, it is very reassuring that she is being so well looked after.
Hi Richard. Thank you for your lovely review. We are so pleased that your aunt is enjoying her time at Sutton Court. Kind Regards.
Excellent people looking after the people who cannot look after themselves. We are very thankful for their time they have to spend with us.
Hi Jean. Thank you so much for the lovely review. We are all really pleased that you enjoyed your time at Sutton Court. Kind Regards.
All of the staff were warm and welcoming. My grandad loved staying here, he had made friends with some of the other residents, and he loved the staff that cared for him. We visited regularly, and nothing was too much trouble; the staff could not do enough for us and my grandad. The manager and her team were a pleasure to deal with, and I could not have asked for anything better for my grandad.
Kind Regards.
His glasses were “ misplaced” last December - I wasn't informed. The wristwatch box was packed with no watch inside. Beard trimmer was also missing, just an empty box, when mentioned to staff - complete couldn't care less attitude. I didn’t get a chance to cancel the S.O. Still awaiting the refund 30 days later.
New home have made a safeguarding referral to Social Services as in their opinion he had been neglected and appeared dishevelled. Social Services are currently looking into this! Even though Sutton Court have a minibus they refused to transfer my uncle, even though he had paid for a further three days!
Glad he is now getting the care he deserves.
He paid to be there!
My mother went into Sutton Court for rehab after breaking both wrists. As a family, we did not want her to go into a care home and were keen to get her back home as soon as possible. However, her stay was made positive due to the care and understanding shown by all the staff. We visited every day and were also made to feel come and observed excellent practice by everyone involved in caring for my mother. Thank you.
Thank you for the lovely review. I know that all the staff and myself are delighted with such lovely feedback. We are so pleased you were happy with the care given and hope you may consider us again if you ever need a care home.
All the staff were supportive in the physical and mental realms. Nothing was too much trouble and they were all cheerful. I made a lot of friends during my seven weeks there. The personal attention I was afforded was fantastic down to the fact that I did not eat meat and care was taken to ensure my meals were meat-free.
I love all the activities - there's something happening all the time to keep the residents entertained and happy.
It's always clean and tidy. It's lovely to see the residents interacting with the animals, which gives a homely feel.
Thanks to all the lovely staff who work hard to make this happen.
What a lovely review! Thank you for taking the time to give feedback, I shall pass your kind words on to the staff.
Nothing is too much trouble for any of them.
Would highly recommend Sutton Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Court Residential Home.
There are no upcoming events for Sutton Court Residential Home.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 30 Jun 2021Recipient: Sutton Court Residential Home
- 28 Feb 2020Recipient: Sutton Court Residential Home
Accreditations
There are no accreditations posted yet for Sutton Court Residential Home.
Meet the Team (1)

Paula has worked for Ashmere for over 20 years and has been promoted through the ranks. She is the most highly qualified manager within the group having achieved her social care level 7. Paula has also achieved the converted Dementia Quality Mark at Sutton Court.
She has managed two of the homes on the Nottinghamshire site and was promoted in 2021 to be the manager of Sutton Court (the biggest of the Ashmere Homes).
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