






Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual.
It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed for relaxation where residents and families can enjoy peace and security.
Residents are encouraged to be as independent as possible but assisted where difficulties occur, ensuring privacy and dignity are respected at...
Care Provided by Sutton Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Residential Home for full pricing details and T&Cs.
Contact Sutton Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Paula Jefford(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- The home have plenty of free onsite parking
Sutton Court Residential Home Reviews (130)
Sutton Court Residential Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years.
Over all time Sutton Court Residential Home has 130 reviews.
My mother was an emergency admission from the hospital just before Christmas during the lockdown. The manager was very kind and efficiently liaised with the hospital and social services to effect a quick transfer. Initially, Mother was confused and uncooperative due to her transfer and mental condition (dementia), and I was very impressed with the caring, kindness and sympathy of all the staff in dealing with her trauma. I am amazed at how quickly she has adapted and settled down and is now very happy there.
Very good, caring staff and management team.
Mum was discharged to Sutton Court from the hospital, and she spent the last few weeks of her life, happy, comfortable and surrounded by very caring and empathetic staff who gave the care she required very efficiently and without question. We are so pleased she ended her days in such a loving and friendly environment.
Thank you to every member of staff involved... management, carers, cleaners, cooks, laundry and maintenance staff who all work hard to make the home the brilliant place it is.
It's so kind of you to submit this lovely review for all the staff, which we are so grateful to receive.
Kindest Regards.
I was referred from the hospital and found the staff very welcoming and friendly. Try to satisfy every need if possible.
Hi Janet, we are so pleased that you are enjoying your stay. Thank you for the lovely review which I will share with all the Sutton Court staff.
I am so grateful to all the staff at this home. My mamma is so well looked after day-in-day-out. We couldn't wish for her to be in a better place. We are lucky to have found such an incredible home for her. Cannot thank everyone enough for the love and care you give to everyone even more so during these difficult times. Thank you.
Thank you for the lovely review which is much appreciated by all staff.
My Aunty was in Sutton Court for 1 year, 1 month and in all that time she was very well looked after. It was just like a family. She had friends and the girls and boys as I call them were so loving to her and ti was first class in cleanliness. Very safe and value for money.
My mother lived in Sutton Court for five years. At all times, she was well looked after by caring staff who always had time to have a laugh with her. During the last two weeks of her life, she became unwell. I was impressed by how gentle and caring the staff were. They treated her as kindly as if she were one of their own relatives. Thank you so much. It was much more attentive care than if my mum had been in hospital.
The care received at Sutton Court Residential Home is very professional in identifying that when my mother went in for respite care, that social services were not meeting my mother's needs adequately. Communication is excellent between staff and family of residents and the overall care is tailored to individual needs, with bespoke care.
My mother is very happy here and loves the lunch club on a Thursday. The staff are wonderful and the food is lovely.
I attend the lunch club every week. The staff are very kind and considerate. We have a hot drink when we arrive. The lunch and putting are always really nice. We also have a raffle and bingo, then a drink and cake before leaving. Everyone loves coming and it is so friendly.
Everything excellent. Could not wish for better staff.
Mum has been a resident for 1 year now. Her special dietary needs are met without fail and the food is perfect for her. She is always well dressed, with her hair and nails attended to and her clothes are clean and matched with care and attention. I have seen staff show wonderful care and compassion to residents, holding their hands and even a dance! Any medical concerns have received immediate attention and swift referral to the GP. Management is very approachable and well organised, inspiring confidence for the family I know my mum is in safe, caring hands.
Thank you for the wonderful review. It will be much appreciated by all the staff.
All staff are pleasant and helpful.
Mum suffers from dementia and came here for daycare for a long time before moving in full time. She feels comfortable here, as all the staff and surroundings are familiar.
The staff are lovely, and the rooms very well furnished. Also everywhere always smells fresh and clean.
Mum especially enjoys the activities and musical afternoons. Also there is a very pretty courtyard garden with rabbits and guinea pigs and birds.
My mother has now been in Sutton Court Residential Home for 12 months, over this period whatever issues/problems have arisen these have been dealt with promptly by the staff. I cannot thank the carers enough for the hard work and dedication given to residents. Management should take on board all comments given regarding the good and hard work they face, these people would be very hard to replace. Thank you carers.
Staff are always on hand if you have any queries they have all time to keep you up to date with mum's issues. The activities that are provided are excellent you can tell they really care about the residents. All the staff including laundry, cleaners, hairdressers and entertainment are always there to care and help the residents and relatives.
I enjoy my meals and activities.
I like staying here.
I've lived here eighteen months and I feel safe and satisfied with everything.
The staff are kind and allow me to have rests when I need them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Court Residential Home.
There are no upcoming events for Sutton Court Residential Home.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 30 Jun 2021Recipient: Sutton Court Residential Home
- 28 Feb 2020Recipient: Sutton Court Residential Home
Accreditations
There are no accreditations posted yet for Sutton Court Residential Home.
Meet the Team (1)

Paula has worked for Ashmere for over 20 years and has been promoted through the ranks. She is the most highly qualified manager within the group having achieved her social care level 7. Paula has also achieved the converted Dementia Quality Mark at Sutton Court.
She has managed two of the homes on the Nottinghamshire site and was promoted in 2021 to be the manager of Sutton Court (the biggest of the Ashmere Homes).
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Court Residential Home to verify any information. View our terms and conditions. Sutton Court Residential Home has an Enhanced Service -more info.