






Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual.
It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed for relaxation where residents and families can enjoy peace and security.
Residents are encouraged to be as independent as possible but assisted where difficulties occur, ensuring privacy and dignity are respected at...
Care Provided by Sutton Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Residential Home for full pricing details and T&Cs.
Contact Sutton Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Paula Jefford(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- The home have plenty of free onsite parking
Sutton Court Residential Home Reviews (130)
Sutton Court Residential Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years.
Over all time Sutton Court Residential Home has 130 reviews.
Everybody is friendly, kind and helpful. They make relatives and friends very welcome.
Mum was made to feel welcome from the minute she arrived. All the staff are so happy and cheerful all the time and work well together. I was concerned leaving Mum. She is non-weight bearing and was dependent on the staff for everything. I quickly realised we didn't need to worry. They have always been there every time she has needed assistance and nothing is too much trouble for them. As a family, we too have been welcomed and offered drinks whilst visiting. Thank you to you all, you really are fantastic!
My mum was placed in Sutton Court straight from hospital to be assessed for between 4-6 week to see if she was capable of returning home. Mum's 6 weeks is up now and in our opinion, she's not ready to go home, so myself and brother have decided to let her stop in Sutton Court. Since she has been here, the staff have been amazing with her. Nothing is too much trouble for any of the staff. If you need any assistance, someone is there straight away. We dealt with the manager and her assistant and they were absolutely fantastic. They put our minds at ease straight away. My mum has settled in now and we hope is enjoying all the activities provided for everyone by the staff. Thank you, everyone, at Sutton Court for making a very hard decision a very easy one.
The staff are friendly, supportive and dedicated to their work. The majority of the time it is clean and tidy. The food is mostly good. Staff are helpful to family when required.
Though it is upsetting to see my grandma this way, she seems and often comments how friendly everyone is here, that is also my experience. She is happy and well looked after. The staff are lovely and make a fuss of her which makes her smile. They have lots of activities and facilities including a lovely outside area. Her room is very nice and clean. Even though she is not a permanent resident she is treated the same as one which is nice. The food looks good and she has always enjoyed it she tells me. If she has to be cared for residentially, I am glad it is here.
Happy with all my Mum's care and all the staff are lovely.
All staff are welcoming and always interact with all residents. Staff are always polite and pay a lot of attention to residents who need more assurance settling in.
Would recommend Sutton Court.
There were plenty of activities to join in.
The only comment I would make is that food portions could be a bit smaller!!
I feel much more capable for going home now and ready to cope.
Thank you all.
The staff need more training as to how the patient feels on that day. With some illnesses, the patient has good days and very bad days. Not quite able to cope.
I have found nothing but kindness during my stay.
I can't explain how good this care home is. All staff are polite and very helpful, meals are out of this world and it is pet-friendly - I could bring mum's dog in if I needed to. Rooms are excellent and beautifully cleaned daily. There is a swimming pool I could use if I wanted to with my family. If I needed to come into a nursing home I would happily come to Sutton Court for the rest of my living years.
I found Sutton Court really nice with amazing staff. The quality of care is really good. I would highly recommend it to anyone.
I have lived here for about three years. I am happy living here. I am on a special diet and my meals are good and suitable for me. Staff are good and look after me well. My bedroom is comfortable. Activities are good.
Pamela has been always staying here. The carers have been nice to her. She has enjoyed her meals. She likes the dining room.
We have found all members of the staff excellent, friendly and very caring. They keep the standards very high. I found this very reassuring when we needed it. They work together as a good team. It's more like a big family. Nothing was too much trouble for them regarding my mother.
My mum has been in here for a few months now and she is doing really well. She has put on weight and hasn't fallen in the time she has been there which she had done a lot before. The staff are all lovely. The food is always good and the care also. Very good as she has found somewhere so good.
I come for daycare and I enjoy the days that I spend here.
The staff are kind to us and I enjoy all my meals.
I also enjoy the activities.
I had been in hospital for 12 weeks became very depressed and tearful. I came to Sutton Court three weeks ago. I am very happy, love the staff and residents. I feel my life beginning again I couldn't wish for a better place it's like home but better. The food is great with plenty of choices, my bedroom is lovely and clean all the home is clean. I love waking up and hearing the birds whistling. I would like to thank Sutton Court for giving me a life.
I am well looked after. The food is very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Court Residential Home.
There are no upcoming events for Sutton Court Residential Home.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 30 Jun 2021Recipient: Sutton Court Residential Home
- 28 Feb 2020Recipient: Sutton Court Residential Home
Accreditations
There are no accreditations posted yet for Sutton Court Residential Home.
Meet the Team (1)

Paula has worked for Ashmere for over 20 years and has been promoted through the ranks. She is the most highly qualified manager within the group having achieved her social care level 7. Paula has also achieved the converted Dementia Quality Mark at Sutton Court.
She has managed two of the homes on the Nottinghamshire site and was promoted in 2021 to be the manager of Sutton Court (the biggest of the Ashmere Homes).
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Court Residential Home to verify any information. View our terms and conditions. Sutton Court Residential Home has an Enhanced Service -more info.