






Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual.
It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed for relaxation where residents and families can enjoy peace and security.
Residents are encouraged to be as independent as possible but assisted where difficulties occur, ensuring privacy and dignity are respected at...
Care Provided by Sutton Court Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Residential Home for full pricing details and T&Cs.
Contact Sutton Court Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Nottinghamshire Ltd
- Private Owned
Person in charge
- Paula Jefford(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (54)
- Couples/Companion Rooms with ensuite Wet Room (2)
Parking
- The home have plenty of free onsite parking
Sutton Court Residential Home Reviews (130)
Sutton Court Residential Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years.
Over all time Sutton Court Residential Home has 130 reviews.
I have had exceptional care, and I am sorry to leave because I have made many friends with the residents. I have probably put on two stone because of the delicious food, so need to go home to get it off. Can't thank the staff enough for their care and compassion.
They have both been well looked after at Sutton Court. Couldn't have asked for anything better. The carers have been brilliant, and the manager and her team are a pleasure to deal with.
Hi Anne, thank you for your lovely review; it's so wonderful to hear that you've been happy with the staff and service at Sutton Court. I shall make sure I share the review with the staff, who will, I am sure be grateful. Kind Regards.
When got there, not like it, but got to know the rules and got used to it. Staff were very good - helped as much as they could. Had fun with us, and did some dancing for us.
Enjoyed my stay here.
I visited the residential home for the first time in May of this year and found that the experience was extremely pleasant. The premises were exceptionally clean, and the facilities were delightful. The staff were all very helpful and friendly. I left the home feeling uplifted by the knowledge that all of the residents were in a comfortable, friendly and safe environment. I can thoroughly recommend!
My mum has been a resident of Sutton Lodge for the past two months. I cannot praise the staff enough. They are all so hardworking! Nothing is ever too much trouble; always making sure Mum has everything she needs. They really do care. She has a permanent smile on her face. Every single one of them goes above and beyond. I would recommend this care home to anyone. I am so grateful for all you do. Mum is the happiest I have seen her for years - she calls it her "happy home".
Settled together - well settled.
Enjoyed my stay here at Sutton Court. I have enjoyed visits from my daughter into the home.
The food is lovely. Happy with the care I have received at Sutton Court. It has been lovely to have family visit in the home and in the tea room.
My dad's care was excellent, and each and every carer looked after him like he was a friend or family. They were very attentive and accommodating, as far as Covid-19 rules would allow.
I have been very comfortable here and well cared for.
With a beautifully clean environment, which is warm, comfortable and welcoming, Sutton Court is an excellent example of quality care for vulnerable people. The residents have home-cooked meals and activities are arranged for them, including gardening and craft afternoon. Relatives are welcomed and kept informed of their family members well being. There are beautiful outdoor areas where residents can sit and enjoy the sunshine.
It's very, very good. Nothing to complain about. Staff are very nice.
Everything has been ok. Food is lovely, at times, too much choice.
Excellent. I have got on with all staff and residents. Everywhere is clean. Cannot fault the food.
Everything has been lovely. Have enjoyed my stay here at Sutton Court.
It is so good that we chose Sutton Court for our Mum, she is comfortable, well cared for and secure. We don't have to worry about her; she is in very safe hands.
Mum moved to be closer to us in Ashfield in November 2020 shortly afterwards we were in lockdown. However, due to the friendly staff and carers at Sutton Court, she settled in well, loves all the activities, and the home the management went out of their way, even letting her adopt a kitten. The whole family are delighted she is being looked after so well. The food is brilliant she tells us, and they have everything they could ever want.
Absolutely first class in every respect. Fantastic facilities and the staff are very, very welcoming. Couldn’t have chosen a better care home for my mum, even if we had built a home from scratch. Many thanks to the receptionist and the manager for the great service. I highly recommend this home and highly recommend them for a pay rise. Thank you.
Totally over the moon to have Mum in Sutton Court. She has been treated with complete respect and dignity. Her medical care/treatment has been outstanding in the eleven and a half months she has been under their care. Fantastic staff, they keep me informed of Mum's progress and anything they may be concerned about. The exceptional staff at Sutton Court, always helpful and polite. 100% happy, and also, Mum is settled and happy as a resident.
Wow, what a lovely review; thank you so much for taking the time to submit it. I know it means a lot to the manager and the staff at the manor. We are all delighted that your mum is so settled.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Court Residential Home.
There are no upcoming events for Sutton Court Residential Home.
Awards / Recognitions (7)
- 30 Jun 2022Recipient: Ashmere Nottinghamshire Ltd
- 30 Jun 2021Recipient: Sutton Court Residential Home
- 28 Feb 2020Recipient: Sutton Court Residential Home
Accreditations
There are no accreditations posted yet for Sutton Court Residential Home.
Meet the Team (1)

Paula has worked for Ashmere for over 20 years and has been promoted through the ranks. She is the most highly qualified manager within the group having achieved her social care level 7. Paula has also achieved the converted Dementia Quality Mark at Sutton Court.
She has managed two of the homes on the Nottinghamshire site and was promoted in 2021 to be the manager of Sutton Court (the biggest of the Ashmere Homes).
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Court Residential Home to verify any information. View our terms and conditions. Sutton Court Residential Home has an Enhanced Service -more info.