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Sutton Court Residential Home

Ashmere Nottinghamshire Ltd, Priestsic Road, Sutton-in-Ashfield, Nottinghamshire NG17 2AH
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Sutton Court Residential Home, Sutton-in-Ashfield
Sutton Court Residential Home, Sutton-in-Ashfield
Sutton Court Residential Home, Sutton-in-Ashfield

Sutton Court Residential Home has a relaxing atmosphere that is also ideal for quality care to be practiced, suited to each individual.

It sits in beautiful landscaped gardens and also has an enclosed inner courtyard that has been specifically designed for relaxation where residents and families can enjoy peace and security.

Residents are encouraged to be as independent as possible but assisted where difficulties occur, ensuring privacy and dignity are respected at...  

Care Provided by Sutton Court Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,047 - £1,183£1,047 - £1,183
Residential Dementia Care£1,163 - £1,295£1,163 - £1,295

Contact Sutton Court Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Paula Jefford(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (54)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Parking

  • The home have plenty of free onsite parking

Sutton Court Residential Home Reviews (130)

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9.5

Sutton Court Residential Home has a Review Score of 9.5 (9.506) out of 10, based on 22 reviews in the last 2 years. Over all time Sutton Court Residential Home has 130 reviews.

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Showing 130 reviews matching selected criteria
Review from Linda T (Resident / Service User) published on 21 October 2022 Submitted via Postal Card
Overall Experience

I have had exceptional care, and I am sorry to leave because I have made many friends with the residents. I have probably put on two stone because of the delicious food, so need to go home to get it off. Can't thank the staff enough for their care and compassion.

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Review from Anne R (Daughter of Resident) published on 28 September 2022 Submitted via Postal Card
Overall Experience

They have both been well looked after at Sutton Court. Couldn't have asked for anything better. The carers have been brilliant, and the manager and her team are a pleasure to deal with.

Reply from Claire Sharpe, Partner at Sutton Court Residential Home

Hi Anne, thank you for your lovely review; it's so wonderful to hear that you've been happy with the staff and service at Sutton Court. I shall make sure I share the review with the staff, who will, I am sure be grateful. Kind Regards.

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Review from Joan S (Resident / Service User) published on 14 July 2022 Submitted via Postal Card
Overall Experience

When got there, not like it, but got to know the rules and got used to it. Staff were very good - helped as much as they could. Had fun with us, and did some dancing for us.

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Review from M H (Respite Resident) published on 12 July 2022 Submitted via Postal Card
Overall Experience

Enjoyed my stay here.

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Review from D S (Resident / Service User) published on 24 June 2022 Submitted via Postal Card
Overall Experience

I visited the residential home for the first time in May of this year and found that the experience was extremely pleasant. The premises were exceptionally clean, and the facilities were delightful. The staff were all very helpful and friendly. I left the home feeling uplifted by the knowledge that all of the residents were in a comfortable, friendly and safe environment. I can thoroughly recommend!

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Review from Suzanne W (Daughter of Resident) published on 6 June 2022 Submitted via Postal Card
Overall Experience

My mum has been a resident of Sutton Lodge for the past two months. I cannot praise the staff enough. They are all so hardworking! Nothing is ever too much trouble; always making sure Mum has everything she needs. They really do care. She has a permanent smile on her face. Every single one of them goes above and beyond. I would recommend this care home to anyone. I am so grateful for all you do. Mum is the happiest I have seen her for years - she calls it her "happy home".

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Review from C G (Respite Resident) published on 2 March 2022 Submitted via Postal Card
Overall Experience
Not here long and before Christmas.

Settled together - well settled.

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Review from M A (Respite Resident) published on 25 June 2021 Submitted via Postal Card
Overall Experience

Enjoyed my stay here at Sutton Court. I have enjoyed visits from my daughter into the home.

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Review from A C (Resident / Service User) published on 18 June 2021 Submitted via Postal Card
Overall Experience

The food is lovely. Happy with the care I have received at Sutton Court. It has been lovely to have family visit in the home and in the tea room.

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Review from Diane H (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card
Overall Experience

My dad's care was excellent, and each and every carer looked after him like he was a friend or family. They were very attentive and accommodating, as far as Covid-19 rules would allow.

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Review from I A (Resident / Service User) published on 15 June 2021 Submitted via Postal Card
Overall Experience

I have been very comfortable here and well cared for.

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Review from Susan M (Daughter of Resident) published on 15 June 2021 Submitted via Postal Card
Overall Experience

With a beautifully clean environment, which is warm, comfortable and welcoming, Sutton Court is an excellent example of quality care for vulnerable people. The residents have home-cooked meals and activities are arranged for them, including gardening and craft afternoon. Relatives are welcomed and kept informed of their family members well being. There are beautiful outdoor areas where residents can sit and enjoy the sunshine.

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Review from L P (Resident / Service User) published on 8 June 2021 Submitted via Postal Card
Overall Experience

It's very, very good. Nothing to complain about. Staff are very nice.

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Review from R D (Resident / Service User) published on 8 June 2021 Submitted via Postal Card
Overall Experience

Everything has been ok. Food is lovely, at times, too much choice.

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Review from C P (Resident / Service User) published on 8 June 2021 Submitted via Postal Card
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Excellent. I have got on with all staff and residents. Everywhere is clean. Cannot fault the food.

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Review from S E (Respite Resident) published on 8 June 2021 Submitted via Postal Card
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Everything has been lovely. Have enjoyed my stay here at Sutton Court.

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Review from John H (Son of Resident) published on 7 June 2021 Submitted via Postal Card
Overall Experience

It is so good that we chose Sutton Court for our Mum, she is comfortable, well cared for and secure. We don't have to worry about her; she is in very safe hands.

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Review from Jon L (Son of Resident) published on 5 May 2021 Submitted via Website
Overall Experience

Mum moved to be closer to us in Ashfield in November 2020 shortly afterwards we were in lockdown. However, due to the friendly staff and carers at Sutton Court, she settled in well, loves all the activities, and the home the management went out of their way, even letting her adopt a kitten. The whole family are delighted she is being looked after so well. The food is brilliant she tells us, and they have everything they could ever want.

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Review from Paul H (Son of Resident) published on 15 April 2021 Submitted via Website
Overall Experience

Absolutely first class in every respect. Fantastic facilities and the staff are very, very welcoming. Couldn’t have chosen a better care home for my mum, even if we had built a home from scratch. Many thanks to the receptionist and the manager for the great service. I highly recommend this home and highly recommend them for a pay rise. Thank you.

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Review from Denise H (Daughter of Resident) published on 8 March 2021 Submitted via Postal Card
Overall Experience

Totally over the moon to have Mum in Sutton Court. She has been treated with complete respect and dignity. Her medical care/treatment has been outstanding in the eleven and a half months she has been under their care. Fantastic staff, they keep me informed of Mum's progress and anything they may be concerned about. The exceptional staff at Sutton Court, always helpful and polite. 100% happy, and also, Mum is settled and happy as a resident.

Reply from Claire Sharpe, Partner at Sutton Court Residential Home

Wow, what a lovely review; thank you so much for taking the time to submit it. I know it means a lot to the manager and the staff at the manor. We are all delighted that your mum is so settled.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Sutton Court Residential Home.

Meet the Team (1)

Paula Jefford
Paula JeffordJob Title:ManagerJoined: 2000

Paula has worked for Ashmere for over 20 years and has been promoted through the ranks. She is the most highly qualified manager within the group having achieved her social care level 7. Paula has also achieved the converted Dementia Quality Mark at Sutton Court.

She has managed two of the homes on the Nottinghamshire site and was promoted in 2021 to be the manager of Sutton Court (the biggest of the Ashmere Homes).

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