Millfield

Huddersfield Road, Waterhead, Oldham OL4 3NN
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Top 20 carehome certificate
10 127 Reviews
  • Millfield, Oldham
Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home welcomes new residents.

Millfield is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide tailored care for veterans.

They work to create detailed digital care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.

Staff are dedicated to high-quality care, which includes a variety of activities and trips for the benefit of residents.

The home works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Food is an important part of life at Millfield, where the highly trained kitchen team provide fresh, nutritious food and cater to residents' tastes and dietary requirements.
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Care Provided by Millfield

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Our colleagues at Millfield will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Millfield to find out the exact price for your requirements.

Contact Millfield to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Millfield to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Kelly Phillips-Matthews (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Millfield.

Parking

  • Onsite parking is available, including disabled spaces.

Millfield Reviews (127)

10

Millfield has a Review Score of 10 (9.954) out of 10, based on 46 reviews in the last 2 years.
Over all time Millfield has 127 reviews.

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Reviewer Connection to Millfield
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Review from D D (Son of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well cared for and happy at Millfield. She is treated with respect by helpful and caring staff, and has the opportunity to join in with any activities organised by the staff. The staff are aware of her memory and mobility problems and are happy to go the extra mile to keep her safe and well.
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Review from Janet H (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum originally went to Millfield for respite care but is now a permanent resident. Her room is lovely and light, and new furniture was put in for her. The carers can't do enough to help. They are always friendly and approachable, encouraging my mum to socialise and stay active. The managers have
been extremely supportive to me throughout the whole process of moving my mum to a home. My mum never wanted to go into a care home but Millfield has been fantastic for her. After two years of social isolation (apart from family) in her own home, she is much happier in this caring environment.
It was her birthday last week and the catering staff put in a special meal for us, her assigned carer came in on her day off and gave her presents and cards.
Any issues we have had, have been discussed and resolved straight away. They have taken a huge weight off my shoulders.
Thanks to all the wonderful staff, my mum feels cared for.
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Review from Denise N (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we were relieved to find Millfield Care Home for mum. It has given us peace of mind that she is being well cared for in a lovely friendly environment. Staff always make us feel welcome when we visit and are available for us to ask any questions about mums care. There are lots of activities
for the residents and the special events when we can join in as a family are always happy occasions.
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Review from J D (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Millfield now for almost 2 years. In that time we have been given peace of mind that she is being well cared for with dignity and respect. The staff are friendly, helpful and caring and mum now has a far more enriched life by having regular interaction with differing people
through the meal times, the wealth of activities and entertainment which is provided and by being pampered at the hairdresser. She recently celebrated her 92nd birthday and the staff made space for us to celebrate as a family and then presented mum with a lovely cake and presents. The home have made regular adaptations to meet mum's changing needs without fuss. As a family we are regular visitors to the home and see mum 3 or 4 times a week so we see other residents as well too joining in activities and being cared for. The key for us is that mum is happy and settled at Millfield and we know she is in safe, kind and caring hands.
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Review from M H (Friend of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a fairly regular visitor at Millfield since my friend became a resident a couple of years ago. It has always been a pleasant experience. The staff are welcoming, kind and caring and the residents seems to be happy. On several occasions there has been activities in progress where staff as
well as residents and visitors part take.
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Review from Anne E (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Millfield for some time. Living far away, it's reassuring that communication + care are exceptional. Regular updates iPad calls emails + communal magazine keep me closely connected to mum's daily life easing the worry of being far away. Activities are outstanding-music, chats, tai
chi, quizzes, visiting guests/speakers -offered with real choice, joy, enthusiasm +connection. Mum enjoys genuine enrichment. Her key worker is warm, patient, + provides loving continuity + care. Even small acts from catering + maintenance staff show how deeply Millfield helps residents feel at home. During illness or outbreaks, communication is immediate + reassuring. When Mum was in hospital, I was informed immediately, supported throughout + mums additional needs implemented with no fuss. Every visit is welcoming, with friendly staff + space to spend time together. Millfield provides dignity, true belonging, offers loving comfort +care- I'm deeply grateful for all they do every day
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Review from Deborah C (Goddaughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could I just say how delighted I am that my God Mother has had the good fortune to be placed in this Care Home every time I visit the staff are wonderful kind and caring. it's run beautifully and that makes a huge difference to my God Mothers life.I thank all the staff and wish everyone a happy 2026
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Review from Susan N (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum recently celebrated her 103rd birthday and the staff pulled out all the stops to make her day enjoyable. The cook came in early to prepare cakes and in the afternoon one of Millfield's regular singers came in to perform for the residents. He sang songs that Mum knew and could join in with,
and we all sang Happy Birthday as Mum was presented with an enormous birthday cake and presents. The previous day the Mayor and Chaddy Owl had been invited to Millfield. Knowing of Mum's birthday, the Mayor had brought a huge bouquet for her. Mum felt very special. My husband and I cannot thank the Millfield staff, and that means all the staff, for looking after Mum during the past three years. They treat her as if she is their favourite granny with kindness and genuine affection. We, as a family, count ourselves very fortunate that Mum was offered a place here. Thank you to every single person who works there for your hard work and dedication.
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Review from Christine F (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been a resident in Millfield for a year. During this time the staff have gone above and beyond with the care given. The Christmas celebrations have been amazing. Millfield held their Christmas party last weekend and family members were invited. There was excellent food and entertainment
with bingo and carol singers, and of course Santa. During the previous week the care home had a visiting panto group (Jack and the Beanstalk) which my mum said was brilliant. Thank you Millfield!
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Review from Anthony N (Cousin of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good place for Wendy. She is very happy here, although her general health is deteriorating. Very good in all aspects, but mainly very friendly.
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Review from Leslee T (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased that we found Millfield for my Mum. The staff are excellent, friendly and provide the care that Mum needs with dignity and total professionalism, whilst allowing her independence where possible. They have become not only her carers, but her friends, nothing is too much trouble.
It
is particularly lovely how each residents Birthdays and special occasions are recognised and celebrated.
The facilities and the cleanliness is excellent with residents rooms being cleaned daily.
Fun activities are also offered daily and community outings are carried out with pub lunches, local walks and shopping trips where appropriate.
I can't thank Millfield enough for the support they give not only to Mum, but to us as a family and for making Mum happy and comfortable. A Massive Thankyou from us all!
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Review from Kirsty C (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at millfield since November 2021. The care towards mum and the support towards us has always been outstanding from day one. Unfortunately mum had a 6 week spell in hospital due to her mental health, Alzheimer's and falls in July, it was touch and go as to whether she would be
able to go back home as she was so poorly but millfield did everything they could to get her back safely and with a proper support package in place, since she has been back she has started talking again, walking, eating and drinking, ( which she had not done for 6 weeks) this is all down to the hard work, commitment, dedication, continuity of care love, professionalism and kindness from each and every member of staff that work at millfield. I would like to say a huge thank you not just from me but from my mum and all the family. Anchor homes should be extremely proud of all the staff working at millfield.
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Review from Fran J (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident at Millfield for a year and it is so comforting to continue to see the same first class support and care and cleanliness.
Absolutely excellent, with a will to provide care with dignity and encourage a social community with varied activities and celebration events.
Everyone
has a welcoming smile whenever I visit and it is clear that they are up to speed with the needs to support my mother plus providing regular feedback to any questions I have.
Thank you all at Millfield as I really do not know what I would do without your support.
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Review from Chris W (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has just finished 2 weeks of respite care at Millfield. Ann was friendly and professional from the start of our engagement, arranging everything. Mum moved in seamlessly and was given a great room with a nice view. She was introduced to other people in the home, so she could socialize with them.
There were various activities arranged, including singing. Whenever I spoke to mum she kept talking about how nice the food was. It was a great stay for her and I am sure mum will be going again, if they will let her.
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Review from Paul G (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum initially joined Millfield Care Home for respite for a short while after her health deteriorated whilst living alone, this was an enormous relief for me and my siblings as our efforts to look after mum in her own surroundings became overwhelming and impossible to continue, as we constantly worried
about mum's care 24 hours a day.
From the very 1st enquiry to this day we cannot thank the care and administration staff enough at Millfield Care Home. They're all extremely friendly and professional showing loving care. A great example was when mum made her own mind-up to become a full time resident, she told one of the care staff who bent down to mums height and gave a her a proper loving hug and a kiss on the cheek and mum beamed with a great smile.
Mum's told all of her family that she "like's it here and that they really do look after me", we are so relieved knowing that she's in good hands and interacting with other residents which has also lifted her mental wellbeing.
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Review from T G (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been really impressed with Millfield. It's such a huge step for anyone to go into supported living but Mum settled in well. The staff are caring, know their residents well and are attentive to their individual needs, even down to who they like to sit with at mealtimes. They also know relatives
and are very welcoming.
I am only able to visit infrequently but I am kept informed through the monthly newsletter, pictures and occasional emails.
It was a particular pleasure to see how the team helped Mum celebrate her 95th birthday recently. They put in a lot of effort to make residents feel special particularly on their birthdays with cake and gifts. Mum was thoroughly enjoying herself dancing to Frank Sinatra sung by a live entertainer. Other special occasions are also regularly celebrated and clearly enjoyed. Well done all.
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Review from S E (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Millfield for 17 months and so pleased we picked Millfield. The first few weeks I was heartbroke, but now I smile when leaving her. The staff are wonderful and very helpful if we have to ask details. The food is amazing and I can say my wife eats everything. I love all the entertainment
for the residents and all the hard work they put in to it.
Thank you staff at Millfield.
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Review from Gill M (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Millfield went above and beyond to make sure Mum enjoyed a lovely 93rd birthday.
For a small sum we were able to book family members in to join her for lunch (a service they have recently re-introduced since suspension during Covid). The kitchen staff had baked her a lovely birthday cake
too. Special dining tables had been set up with balloons and banners. There was a card and gifts from the staff too. Photos and videos were taken for the social media page and the magazine - both good ways to see what activities are taking place.
Last week Mum and other residents were taken on an outing to Portland Basin for a canal boat ride. It's so good that she can get out occasionally, despite needing a wheelchair to do so
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Review from Barbara F (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mum's 93rd birthday today, and the home permitted us to join her for lunch. The food was superb and there was a home made birthday cake complete with candles, and birthday decorations around the table. It made it really special for mum. Nothing is ever too much trouble and we are all so
pleased to have found this superb home for mum where she is cared for and cherished.
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Review from Beryl M (Friend of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always pleased to see now our friend is looked after and to see that he is happy being here. The staff are very friendly and we can see that he is comfortable and content.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Millfield is calculated as follows: ( (521 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 542 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millfield is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (18)

Meet the Team (0)

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Frequently Asked Questions about Millfield

What types of Care is Millfield registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millfield have?

There are 38 Single Rooms.

What are the Facilities & Services at Millfield?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Millfield to the centre of Oldham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millfield to verify any information. View our terms and conditions. Millfield has an Enhanced Service - more info.