Millfield

My mother stayed at Milfiield for around 6 months and made considerable improvements enough for us to decide to take her with us on a new journey and a new home with her family. From initial enquiry, through to care and her departure, all the staff were unbelievably considerate, caring, enthusiastic and super friendly which give us a huge amount of confidence that she was in the right place and in the right hands. 'Thanks to all would 110% recommend to anyone.

My ex wife was admitted to Millfield in July. The care staff at the home were absolutely brilliant. She was transferred from another care home because of health issues and the rapid decline in her weight. I approached the staff at Millfield in particular Anne Marie. My goodness this lady is a Saint. I was guided by her and her staff through every detail needed From her arrival at Millfield my ex wife was frightend and confused. She was also underweight and losing weight rapidly. Within a couple of weeks she as already to put weight back on albeit just a few pounds. We've even had a smile from her. There is a trust building up with the staff at Millfield. They are absolute Angels. My ex wife as no family other than myself. I am elderly and have a stage 4 diagnosis for cancer. So it's very important that she is receiving the very best care. I more than confident she now is. If I was to die soon I'd be more than happy That she would looked after properly God bless every member of Staff.

Our Aunt Wendy enjoyed a new lease of life when she came to live at Millfield a couple of years ago, she chose Millfield herself after researching and visiting care homes in the area. She was always busy with activities. The professional care and compassion Wendy and we her family received at the end of her life were wonderful. Thank you to a great team for enriching her life, respecting her individuality. Millfield really is a home from home establishment.

I am keen to write a review as my Auntie who lived at Millfield Care Home died this morning. I don't live locally and in spite of that the care team have gone out of their way to help me stay in touch. I wrote regular emails with photographs to punctuate phone calls. The manager printed off my letters , and personally delivered, read them to my Auntie and provided her with a folder to store the letters and photos, which she had taken the trouble to print at large scale so they could be looked over and shared. In conjunction with this I received a regular newsletter, often with my Auntie featured , enjoying some of the many activities provided.i can say that she was an intelligent woman who found happiness, compassion and company in her later life at Millfield.. thank you.

In general I find Millfield care home to be really good.

Lovely staff at Millfield- gave my dad a big hug when he came back in for respite care. They look after him well, remember what he likes (and doesn't like). We're lucky to have such a good Care home close to us.

My Father in Law recently moved into Millfield after many months of deliberation. He has readily accepted this as his new home and appreciates the care and the social interaction which is available with both the other residents and dedicated staff. His own room meets all his requirements in a safe environment and kept spotlessly clean, supported by the excellent catering on site which provides piece of mind to the rest of his family who are able to visit at every opportunity.

She enjoys the daily programme of activities, entertainment, trips out, seasonal celebrations and birthday parties which are a key part of living at Millfield and everyone is so caring and friendly.

Mum is well cared for and happy at Millfield. She is treated with respect by helpful and caring staff, and has the opportunity to join in with any activities organised by the staff. The staff are aware of her memory and mobility problems and are happy to go the extra mile to keep her safe and well.

Thanks to all the wonderful staff, my mum feels cared for.

As a family we were relieved to find Millfield Care Home for mum. It has given us peace of mind that she is being well cared for in a lovely friendly environment. Staff always make us feel welcome when we visit and are available for us to ask any questions about mums care. There are lots of activities for the residents and the special events when we can join in as a family are always happy occasions.

Mum has been a resident at Millfield now for almost 2 years. In that time we have been given peace of mind that she is being well cared for with dignity and respect. The staff are friendly, helpful and caring and mum now has a far more enriched life by having regular interaction with differing people through the meal times, the wealth of activities and entertainment which is provided and by being pampered at the hairdresser. She recently celebrated her 92nd birthday and the staff made space for us to celebrate as a family and then presented mum with a lovely cake and presents. The home have made regular adaptations to meet mum's changing needs without fuss. As a family we are regular visitors to the home and see mum 3 or 4 times a week so we see other residents as well too joining in activities and being cared for. The key for us is that mum is happy and settled at Millfield and we know she is in safe, kind and caring hands.

I have been a fairly regular visitor at Millfield since my friend became a resident a couple of years ago. It has always been a pleasant experience. The staff are welcoming, kind and caring and the residents seems to be happy. On several occasions there has been activities in progress where staff as well as residents and visitors part take.

My mum has been at Millfield for some time. Living far away, it's reassuring that communication + care are exceptional. Regular updates iPad calls emails + communal magazine keep me closely connected to mum's daily life easing the worry of being far away. Activities are outstanding-music, chats, tai chi, quizzes, visiting guests/speakers -offered with real choice, joy, enthusiasm +connection. Mum enjoys genuine enrichment. Her key worker is warm, patient, + provides loving continuity + care. Even small acts from catering + maintenance staff show how deeply Millfield helps residents feel at home. During illness or outbreaks, communication is immediate + reassuring. When Mum was in hospital, I was informed immediately, supported throughout + mums additional needs implemented with no fuss. Every visit is welcoming, with friendly staff + space to spend time together. Millfield provides dignity, true belonging, offers loving comfort +care- I'm deeply grateful for all they do every day

Could I just say how delighted I am that my God Mother has had the good fortune to be placed in this Care Home every time I visit the staff are wonderful kind and caring. it's run beautifully and that makes a huge difference to my God Mothers life.I thank all the staff and wish everyone a happy 2026

My Mum recently celebrated her 103rd birthday and the staff pulled out all the stops to make her day enjoyable. The cook came in early to prepare cakes and in the afternoon one of Millfield's regular singers came in to perform for the residents. He sang songs that Mum knew and could join in with, and we all sang Happy Birthday as Mum was presented with an enormous birthday cake and presents. The previous day the Mayor and Chaddy Owl had been invited to Millfield. Knowing of Mum's birthday, the Mayor had brought a huge bouquet for her. Mum felt very special. My husband and I cannot thank the Millfield staff, and that means all the staff, for looking after Mum during the past three years. They treat her as if she is their favourite granny with kindness and genuine affection. We, as a family, count ourselves very fortunate that Mum was offered a place here. Thank you to every single person who works there for your hard work and dedication.

My mum has now been a resident in Millfield for a year. During this time the staff have gone above and beyond with the care given. The Christmas celebrations have been amazing. Millfield held their Christmas party last weekend and family members were invited. There was excellent food and entertainment with bingo and carol singers, and of course Santa. During the previous week the care home had a visiting panto group (Jack and the Beanstalk) which my mum said was brilliant. Thank you Millfield!

Very good place for Wendy. She is very happy here, although her general health is deteriorating. Very good in all aspects, but mainly very friendly.

I can't thank Millfield enough for the support they give not only to Mum, but to us as a family and for making Mum happy and comfortable. A Massive Thankyou from us all!

Mum has been a resident at millfield since November 2021. The care towards mum and the support towards us has always been outstanding from day one. Unfortunately mum had a 6 week spell in hospital due to her mental health, Alzheimer's and falls in July, it was touch and go as to whether she would be able to go back home as she was so poorly but millfield did everything they could to get her back safely and with a proper support package in place, since she has been back she has started talking again, walking, eating and drinking, ( which she had not done for 6 weeks) this is all down to the hard work, commitment, dedication, continuity of care love, professionalism and kindness from each and every member of staff that work at millfield. I would like to say a huge thank you not just from me but from my mum and all the family. Anchor homes should be extremely proud of all the staff working at millfield.