Millfield, Oldham, Greater Manchester
Millfield, Oldham, Greater Manchester
Millfield, Oldham, Greater Manchester

Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care.

Anchor works to create detailed care plans to ensure each individual’s health and care needs are met.

It provides training to care staff to ensure staff reflect best practice.

Anchor works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Anchor was proud to be voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016.

Group: Anchor

Person in charge: Sharon Croucher (Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 37

Rooms with ensuite WC: 37

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Millfield: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Millfield has a Review Score of 9.7 (9.724)

The Review Score of 9.7 (maximum of 10) for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Millfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.724 for Millfield is calculated as follows: ( (151 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 203 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Millfield is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Millfield?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Millfield

  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    3
  • Nephew of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

Friendly, helpful staff, clean rooms, good food and suitable activities.
Highly recommend!

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Millfield since the end of April and we have been really happy with her care and the kindness of all the staff. It was her 91st Birthday last week and we were thrilled and so was my mum that all the staff made her day very special. We spent the say with her having a lovely lunch all the staff came with a cake and candles and a present they sang happy birthday to her.
After lunch, they had organised and entertainer which mum and the other residents really enjoyed and so did we.
They all had a sing song and sang happy birthday to her. A perfect day with many thanks to all the staff they were wonderful.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I received a warm welcome and given a very pleasant light and clean room. The staff were very friendly, introduced themselves and nothing was too much trouble. My only disappointment was the length of time taken to answer the "buzzer" in my room, on the rare occasions I needed to use it. The bed was changed weekly but I did not see anyone 'clean' (hoover/dust) my room. Perhaps I was expected to do this myself.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum is extremely happy at Millfield. All the staff are very friendly and cannot do enough for you. There are activities all the time if you wish to join in. The food has improved a lot since she arrived and if she doesn't want what's on the menu they are always happy to find something she prefers. It is bright and clean and with a good sized room. With all the various living rooms - there is always a room to suit her mood. I would highly recommend it.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has now been a resident of Millfield for about 9 years.
She has never received anything but the absolute best of care. The staff (many of whom have been at Millfield for the duration of my mother's stay) are unbelievably kind and considerate. They have not only cared for my mother with respect and attention to personal detail but also for me in the times that my mother's ever increasing dementia has been hard to accept. I would certainly now consider some of them to be my friends.
I would not hesitate to recommend this wonderful care home to anyone.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has now been in the care home for 4 months. On initially going in, she would not join in any activities and stayed in her room other than for meals. The staff continued asking and supporting her to join in and she is now a different person, joining in all the activities and enjoying herself. Relatives have commented that she is much brighter and chattier now than she has been in a long time.
The food is good and fresh and all the staff I have met are happy, chatty and respectful.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I know my mother is being well cared for at Millfield. She is treated with respect at all times by staff who are friendly, patient and dedicated to the well-being of their residents. There is always a welcome and friendly greeting for anyone who visits.
The food is praised by all - there is always a good choice of appetising meals on the menu. The food is well prepared and presented.
Entertainments, outings or activities are part of the schedule which make a welcome change for those able and desiring to participate.
Millfield is a lovely place with a homely atmosphere and it gives my brother and me peace of mind to know that my mother, independent well into her 90s and unwilling to leave her home, is happy, comfortable and contented (her words) there.

How likely would you be to recommend Millfield? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Millfield continues to provide exemplary standards of care. The same high standards I have witnessed for more than 6 years. Without a doubt, my aunt would have gone into a sharp decline without the high degree of formal attention and affection given to her in this care home.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister and her husband are receiving excellent care and attention by a friendly staff. Not sure whether this happens - but could all activities be announced at meal times to draw attention to what's on? I know there are notices but p[eople in wheelchairs can't always see them. It's good to have activities and important to be encouraged to take part.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Millfield continues to provide excellent care in a happy and caring home.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother had a short respite stay with the view to staying but regretfully it did not work out for her. The staff were very friendly and helpful and tried very hard to make her comfortable. If circumstances change I would certainly consider trying the service again.

How likely would you be to recommend Millfield? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have experience of this home from when my mother spent 2 and a half years there and was delighted that they could take my aunty for respite.
The facilities are second to none, tip top condition, smart and clean. The staff are outstanding and go out of their way to make the residents and visitors part of their community. Time of day and smiles all round every time you visit - excellent!

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After viewing Millfield we felt that it was the right place for our mum. Having waited for a vacancy, we have not been disappointed.
Mum has been treated with respect and had her dignity restored, she is much more engaged and is actually enjoying her days, rather than waiting for them to pass. The staff are without doubt very caring and respectful and have met needs mum didn't realise she had. In the short time we have been here I have observed many wonderful interactions between staff and residents, who are treated as adults. This is a care home that should be a model to all others.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We initially found Millfield online plus we had a recommendation from a friend. We could not be happier with the facility and how they take care of our mother. The management and staff do a wonderful job and the rooms and public areas are clean and maintained to a very high standard. We would highly recommend Millfield to anyone without reservation.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has Alzheimers and the staff have dealt with her in a very caring and understanding way. They have infinite patience with her. I feel that she is safe, secure and very well cared for.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cannot recommend this home highly enough A*. All residents treated as individuals and people. The staff really do care and not only care they respect all the residents. They cannot do enough and not only for the residents but also for the family and visitors- if only all care homes were like this one.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is exceedingly clean and it is noticeable that there are no bad odours that sometimes hits you as you enter other care homes. The entire environment is clean, tidy and welcoming. The staff are really friendly and obviously love the work they do in the day to day care of the residents. At meal times there are choices and even if my mum doesn't like what is on offer on the standard menu she is offered an alternative. There is no "take it or leave it" attitude. The staff are a joy and I know mum is being cared fro in the best care home.

How likely would you be to recommend Millfield? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Millfield

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2017

February 2015

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Millfield