Millfield

Huddersfield Road, Waterhead, Oldham OL4 3NN
Review Us
9.9 117 Reviews
  • Millfield, Oldham
Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home welcomes new residents.

Millfield is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide tailored care for veterans.

They work to create detailed digital care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.

Staff are dedicated to high-quality care, which includes a variety of activities and trips for the benefit of residents.

The home works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Food is an important part of life at Millfield, where the kitchen staff provide fresh, nutritious food and cater to residents' tastes and dietary requirements.
Show Millfield on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Our colleagues at Millfield will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Millfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Phillips-Matthews

Local Authority / Social Services

Admission Criteria

  • Please contact Millfield directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Millfield.

Parking

  • Onsite parking is available, including disabled spaces.

Millfield Reviews (117)

9.9

Millfield has a Review Score of 9.9 (9.925) out of 10, based on 43 reviews in the last 2 years.
Over all time Millfield has 117 reviews.

Overall Experience
  • 112
  • 5
  • 0
  • 0
  • 0
Date Published
  • 117
  • 15
  • 29
  • 43
  • 74
Reviewer Connection to Millfield
  • 57
  • 22
  • 8
  • 7
  • 6
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 117, showing 1-20
Review from T G (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been really impressed with Millfield. It's such a huge step for anyone to go into supported living but Mum settled in well. The staff are caring, know their residents well and are attentive to their individual needs, even down to who they like to sit with at mealtimes. They also know relatives
and are very welcoming.
I am only able to visit infrequently but I am kept informed through the monthly newsletter, pictures and occasional emails.
It was a particular pleasure to see how the team helped Mum celebrate her 95th birthday recently. They put in a lot of effort to make residents feel special particularly on their birthdays with cake and gifts. Mum was thoroughly enjoying herself dancing to Frank Sinatra sung by a live entertainer. Other special occasions are also regularly celebrated and clearly enjoyed. Well done all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S E (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in Millfield for 17 months and so pleased we picked Millfield. The first few weeks I was heartbroke, but now I smile when leaving her. The staff are wonderful and very helpful if we have to ask details. The food is amazing and I can say my wife eats everything. I love all the entertainment
for the residents and all the hard work they put in to it.
Thank you staff at Millfield.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill M (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Millfield went above and beyond to make sure Mum enjoyed a lovely 93rd birthday.
For a small sum we were able to book family members in to join her for lunch (a service they have recently re-introduced since suspension during Covid). The kitchen staff had baked her a lovely birthday cake
too. Special dining tables had been set up with balloons and banners. There was a card and gifts from the staff too. Photos and videos were taken for the social media page and the magazine - both good ways to see what activities are taking place.


Last week Mum and other residents were taken on an outing to Portland Basin for a canal boat ride. It's so good that she can get out occasionally, despite needing a wheelchair to do so

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara F (Daughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mum's 93rd birthday today, and the home permitted us to join her for lunch. The food was superb and there was a home made birthday cake complete with candles, and birthday decorations around the table. It made it really special for mum. Nothing is ever too much trouble and we are all so
pleased to have found this superb home for mum where she is cared for and cherished.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beryl M (Friend of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always pleased to see now our friend is looked after and to see that he is happy being here. The staff are very friendly and we can see that he is comfortable and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David C (Nephew of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt - Wendy Murray - has been a resident at Millfield for over a year and myself and my wife have visited on several occasions. The staff are always excellent and very caring. The staff were extremely helpful in organising a 90th Birthday celebration last weekend if I lived closer I would be booking
my room there when I need the kind of care that Millfield provide. You should all feel very proud of the work you do
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Z H (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's had a bumpy ride with her health in recent years, and I have to pay tribute to the whole team at Millfield for helping her through it all with good cheer, kindness and calm efficiency.
The staff are such lovely people and so good at their jobs, I honestly don't think you could find better.
I
never have a whisper of doubt that she is looked after with exactly the same dignity, care and understanding when I am not there, as when I am.
As well as the friendly and helpful staff, I also commend the delicious and varied menu, cleanliness and maintenance, programme of activities, facilities, safety and security, and the attractive indoor and outdoor spaces.
It was a fraught time leading up to Mum giving up her independence, but these days I can sleep easy in my bed knowing she's safe and sound, comfortable and cared for by professionals.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John P (Next of Kin) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident for eleven and a half years prior to her death in April 2025 . She was 97 . Her care throughout was exemplary ; it could not have been better.She always felt safe , content and even loved ; she considered Millfield to be her true home.
Each time she was hospitalised
she was welcomed back upon her return and every allowance and adaption made for her safety and comfort. I very much doubt that she would have lived the long life that she had anywhere else .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan C (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Millfield when she was 102, and while giving up her independence was initially difficult, the lovely, welcoming staff helped to make that transition much easier. They encouraged her to join in - from making Christmas cakes to Bingo, while also respecting her privacy if she wanted
to stay in her room and read. My mum soon made friends, and the carers ensured that this nascent friendship group was accommodated in the dining room, at all mealtimes. The catering staff were terrific, too: the food was always well-cooked and varied, and when my mum lost her appetite, they would go out of their way to prepare food that would tempt her to eat. My mum lived in Millfield for three years. When her health inevitably began to decline, I was truly humbled, and extremely grateful, for the care and compassion displayed by all those who looked after her in Millfield. I really cannot fault Millfield as a Care home. When my turn comes, I hope my children will choose Millfield for me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine P (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into respite care for 2 weeks in May. She was made to feel very comfortable from the start by the staff, her room was really pleasant as it looked over the garden. All the staff were excellent and looked after all her needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P F (Son of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's been more than two months since my mother arrived at Millfield, and we couldn't be more pleased with how things have turned out. After a period of great family stress, it's been a huge relief to see her settling in so well. The staff are immensely kind - big-hearted - and attentive. They respond
to any questions, concerns and requests immediately, and are clearly very fond of all the characters in the home - now including my mother, with her own idiosyncrasies! The care is exemplary and extremely personalised to the needs of each resident. The atmosphere is warm, easy-going, calm and welcoming - visitors are greeted with smiles by everyone they meet, and a lot of effort is put into getting to know friends and family. From the restaurant to the shop, the daily activities and the hairdresser, the facilities are great - plenty of stimulation and entertainment for residents. All the carers are lovely, reflecting on what is clearly the Anchor ethos. I'm so glad we found Millfield.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael T (Son of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father attends Millfield every 12 weeks or so for a fortnights respite each time. He has done this for several years since suffering from a debilitating stroke. He wouldn't go anywhere else.


On each visit he is welcomed with genuine smiles and happy faces from all the staff. I cannot speak highly

enough about the care he receives whilst he is resident at Millfield, nothing is too much trouble for the staff, they even join in with his singing!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine F (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for 4 months. The care is exemplary - the staff are friendly and caring. There are daily activities for the residents ranging from music to current affairs to gentle exercise. Information is shared in Millfield's monthly magazine and via Facebook. Special events such
as Easter, St George's day and (upcoming) VE day are celebrated as are birthdays. I'd certainly recommend Millfield to anyone looking for a care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel P (Niece of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Millfield for 2.5 years, she is very well cared for. The home has such a nice atmosphere which you feel as soon as you walk in. Visitors are welcomed, the staff are kind and cheerful. The facilities are excellent, the food looks wonderful. There is even an upstairs hair
salon, with a visiting hairdresser attending every week. My aunt has recently had a birthday and for the 2nd year running, the home arranged for a professional Elvis impersonator for my aunt and the other residents to enjoy. There is always a lovely cake for birthdays. When Millfield had first learned of my aunt's love for Elvis, they arranged a wonderful canvas picture of a young Elvis for my aunt to have on the wall of her room. It was a very kind and thoughtful gesture, entirely at their own initiative and expense. Millfield is really lovely home, we feel so fortunate that my aunt has a place there. The residents' best interests are at the heart of everything they do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Beverley H (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Millfield for 2 1/2 years. I really couldn't have placed her in better care. The staff were so caring and compassionate and acted in mums best interest every time. Mum came to regard the staff as her friends and part of her family.
Thank you so much to everyone at Millfield for
making her last years so enjoyable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carolyn B (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Millfield went above and beyond in making Mum's birthday special for her and the visiting family. Nothing was too much trouble, we could all join Mum for cake and coffee and she had a wonderful day.
Over the last 12 months, we have been so happy with the care that Mum gets every day, and
all the staff have become friends and it is a joy to visit such a great care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W J (Brother of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having carried out my own research of prospectus homes with input from trusted friends, the one which received real reviews was Millfield.
So I elected to make an unannounced visit to Millfield where I received a warm welcome and a comprehensive tour of the facility. The tour included a visit to each
department and an introduction to staff along the way. Thankfully my brother was accepted, so to in very happy. I now have peace of mind knowing he is in good hands. Activities I don't know yet.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I M (Son of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are very hard working. The feeling is that the staff all seem to get on well with the residents and each other. I find if you ask for help then it is soon taken care of. I do tell people that I could live there, that is how high I rate the place.
Reply from Kelly Phillips-Matthews, Manager at Millfield

Thank you for taking the time to review Millfield and we are pleased that you rate our overall experience as excellent. Thank you for your kind comments regarding our team, which I will pass on. We are always happy to discuss all aspects of our care at a convenient time, to ensure day-to-day life is to our residents' and their loved ones' satisfaction.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Veronica W (Niece of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Last year my aunt chose Millfield as her preferred place to live when she could no longer live independently at home. This was not an easy decision as she had been a very independent person. Since moving there, she has experienced a loving environment, the reassurance of safety, companionship and stimulating
activities. On my visits, I am always warmly welcomed by the staff team. The manager promotes an ethos of family first and personally goes above and beyond to ensure family relationships are maintained. It is great to visit Aunt and spend time in her homely room, where she has an invaluable landline phone, to maintain contact with her family. She has had an amazing full life, it is wonderful to see her enjoying her later years surrounded by love.
Thank you to the entire team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F J (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you, Millfield for your continued care and support for both Mum and the wider family.
It was wonderful of you supporting a family meal over the festive period enabling those who live further afield to have a celebratory lunch together and make this a special moment for us all. A particular note
of thanks to one staff member in particular who went to so much trouble in cooking a delicious home-cooked meal.
It is really appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for Millfield is calculated as follows: ( (475 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 508 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millfield is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (16)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Millfield

What types of Care is Millfield registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millfield have?

There are 38 Single Rooms.

What are the Facilities & Services at Millfield?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Millfield to the centre of Oldham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millfield to verify any information. View our terms and conditions. Millfield has an Enhanced Service - more info.