
Millfield provides dignity, true belonging, offers loving comfort +careAnne E(Daughter of Resident/Service User)

every time I visit the staff are wonderful kind and caringDeborah C(Goddaughter of Resident/Service User)

Thank you to every single person who works there for your hard work and dedication.Susan N(Daughter of Resident/Service User)

Millfield provides dignity, true belonging, offers loving comfort +careAnne E(Daughter of Resident/Service User)

every time I visit the staff are wonderful kind and caringDeborah C(Goddaughter of Resident/Service User)

Thank you to every single person who works there for your hard work and dedication.Susan N(Daughter of Resident/Service User)

Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home welcomes new residents.
Millfield is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide tailored care for veterans.
They work to create detailed digital care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.
Staff...
Care Provided by Millfield
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Millfield will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Millfield for full pricing details and T&Cs.
Contact Millfield to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Phillips-Matthews(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1992
Room Information
- Single Rooms (38)
Visiting
- Visitors are welcome at Millfield.
Parking
- Onsite parking is available, including disabled spaces.
Millfield Reviews (129)
Millfield has a Review Score of 10 (9.962) out of 10, based on 45 reviews in the last 2 years.
Over all time Millfield has 129 reviews.
Mum went into Millfield in January 2024 for interim care following discharge from hospital after an accident. She stayed until the end of October, following which she returned home. As a family, we were very happy with the level of care Mum received whilst in Millfield. The staff are lovely and very caring. I wouldn't hesitate to recommend them.
My mum's time at Millfield was sadly all too short. However, she loved every minute of her 10 months. From day one the staff showed her so much love and respect. Their personal approach and attention to detail made her feel safe, valued and cared for. The wide variety of activities kept her engaged all week and it was lovely to see her grow in confidence and easily make friends. Millfield became her home and family was always made welcome. I was always able to get answers to any questions I had. Outside health staff were an integral part of her care and this was willingly facilitated by staff. The meals were varied and beautifully prepared by the staff who were happy to spend time chatting to Mum. My mum was made to feel like someone who really mattered to them. In turn, I felt happy that she was safe and more importantly happy. Millfield was a brilliant choice for her.
She was clearly valued and enjoyed activities, company and delicious food. So much to join in with she reinvented herself.
She felt safe and secure, it became her home.
The staff at Millfield showed so much love and compassion for our Mum in the last few weeks of her life.
As her family, we were taken care of as well.
So many generous, thoughtful members of staff in all the departments.
Thank you so much.
My aunty came to live at Millfield 3 years ago. I knew from the first day I made the right choice. All the staff are friendly, approachable, and very friendly nothing is too much trouble. The food is lovely and the cook was amazing even catering for my very fussy aunty. As my aunty's life was coming to the end her wishes were to stay at Millfield and to be cared for by the staff. All staff went above and beyond even sitting with her while I couldn't be there. I know how busy the staff are and I will be forever grateful for this. I would definitely recommend Millfield for your loved one. You will not be disappointed.
Millfield was most definitely home first and foremost. Dad was quick to settle with the support of the Millfield family. The residents and staff became his friends. He enjoyed the activities with staff going above and beyond to ensure he was happy and engaged.
As Dad reached the end of his time at Millfield, the staff were proactive in supporting Dad and his family. It was very important for us that Dad was able to be cared for at Millfield with the team going above and beyond to bring in nurses and GP to support him.
Would recommend it highly.
My mum moved into Millfield after a difficult few months in hospital and obviously as a family we were worried as this was all new to us and Mum. The staff made us feel extremely welcome and talked through all aspects of the care they offer and put our minds at rest that mum was in the best hands. The home is lovely and well kept and all the staff we have met are all amazing caring people. We are so glad she has found a place she feels happy and safe in. I genuinely believe the care of the residents is paramount to the staff at Millfield and it shows. I do not believe we could have made a better choice.
Mum moved into Millfield 3 years ago. We have been very happy with the care she has received in that time. Mum doesn't always join in the activities but there are plenty on offer on a daily basis for all to participate in should they so wish. Some sessions that have taken place recently included a visit from two local choirs. The Saturday visit from the choir I was present at with Mum and noted just how well attended it was. It was a pleasure to watch. They encouraged residents participation at the end of their performance and everyone appeared to have joined in very enthusiastically. It came to light that one of the singers had a parent who was once a resident of Millfield. They have continued to volunteer and share their joy of singing. It certainly brightened up the residents' afternoon! I heard them still chatting about it and complimenting the singers as I was leaving!
My Mum resided at Millfield for 16 months before sadly passing away from vascular dementia in March 2024. She was so happy in her time there and was treated as part of 'The Millfield family'. Every member of staff makes a difference and goes above and beyond. The meals service is second to none with varying menus daily offering something for everybody. The building is perfectly clean, safe and the rooms are bright and airy. If you are considering Millfield then please don't hesitate as you most certainly will not be disappointed.
My mother went to live at Millfield Care Home in early January 2024. When my wife and I first visited to look to find a place for her we were pleasantly surprised by how warm and homely everything was, we didn't have to make an appointment to go we just turned up and it was really lovely all the staff were so helpful and all had time to say hello. The residents also looked very happy, which was so important to us. My mother has a beautiful room overlooking the garden and it is always lovely and clean and fresh. She also tells us how good the meals are, So a big thank you to all the staff. It has been such a big weight off our shoulders knowing that she's happy and cared for.
My mother had been a resident of Millfield for three years from October 2020. Sadly she passed away in October 2023 at Millfield. She had been discharged from hospital under palliative care about two weeks beforehand. The care she received from the staff was marvellous, they were so kind and caring. Also the support they gave us as a family whilst we were by her bedside was lovely. There was specialist care from nurses and other outside bodies which was arranged by the team from the home. So my mum passed away peacefully and in no pain. As Mum had been a resident there for three years I can confirm we have been so happy with my mum's care, it is a lovely home, but what makes it special are the staff who go above and beyond, and myself and all our family are so grateful to them all.
Thanks to the wonderful encouragement and support of all the staff she soon settled in.
The change in her was unbelievable she took part in all activities, whilst encouraging other residents to do the same. Her social life certainly improved thanks to the wonderful staff.
Myself and my family have always been made very welcome by the staff.
Unfortunately, my sister passed away in November 2023. I cannot thank everyone enough for all the care, love and support that they give, not only to my sister but also to myself as well in her final weeks.
In my opinion, Millfield is certainly the best care home in Oldham and I would encourage anyone to consider Millfield to provide care and support for their loved ones.
The staff are professional and very friendly.
The resident's rooms are spacious, clean and homely
The food is cooked on the premises and looks amazing.
The residents are entertained daily.
I would absolutely have no problem recommending Millfield to anyone looking for a home for their loved ones.
Staff are friendly and welcoming.
Meals are nice.
Lots of activities to do.
I live a long way away and so to have the support of Millfield staff, in caring for my loved one, is invaluable. This care and support is in the ordinary and everyday times, as well as on the big occasions, and this is what makes Millfield such a special place.
My 93-year-old mum-in-law needed respite care as we were going away she had never been in care before as we as a family had always been able to look after her. All staff were fantastic with her in particular three members of staff. The food was delicious (believe me she would have been a harsh critic) and her comments coming home were “all of the staff were kindness itself “.
We recently discovered that our mum's long-lost cousin was also a resident at Millfield, and the staff arranged a get-together between mum, her cousin, her cousin's daughter and me. I had never met them before, but I had a lovely time getting to know them and Mum, who has dementia, managed to remember some of their mutual family members. The kitchen staff provided us with a lovely high tea, which was such a thoughtful gesture and beautifully presented. This is yet another example of how helpful and accommodating the staff at Millfield are.
15 months on from joining, I am still very happy with the home because Mum continues to feel very happy and loved in her surroundings. It is expensive and inflation has hit us hard this year but the staff are wonderful with Mum - friendly, fun and respectful and they bring out the very best in her in a way I have not seen in a long time. We are kept updated on home events, personal correspondence from the various government agencies involved and staff are more than happy to let Mum use their mobile phones so we can arrange impromptu video calls together and are happy to pop out and buy Mum some outside items as required. Thank you to all the amazing staff at Millfield - you make such a massive difference to the residents and their relatives.
Things were not always perfect but we learned how to resolve issues - find the right person to ask.
Difficult times arrived, Mum became frailer and the staff went from caring to amazing: they had to make many judgements about Mum's health. On one occasion, the hospital said there was nothing else to be done but Millfield agreed she could return. Everybody rallied round and when we arrived, staff were helping her to eat and stand up. Determination won through and she had another year of life for us all to enjoy.
After her final illness, staff continued to support us and were there to pay their final respects when the cortege left Millfield.
Our final words - a wonderful staff, an amazing home.
Thank you for taking the time to review Millfield, your feedback is important to us. We are glad your overall experience was a positive one and that you were happy with the care your mum received during her time with us at Millfield. I will ensure your lovely feedback is passed on to our care team....
When it came time for our lovely mum to go into care, there was only one place for her to go. Millfield. It came highly recommended but as soon as we stepped through the door we knew this was going to be her (and our) new home. The sights, sounds and smells showed us that this was like none of the other places we had visited. The icing on the cake was being shown around by a lovely lady, who put into practice the ethos we wanted to see that the residents come first. Within the first few minutes of Mum arriving we knew that any apprehensions about her future care were misplaced. Mum and her family were treated like lifelong friends. Mum was part of The Millfield family for four years. She was loved by all the staff and cared for like a queen: as were her family and friends. Before, during and after the pandemic the staff’s professionalism shone: through the worst and best times they stood by us. When Mum died we grieved and felt them grieve too. We have made lifelong memories and friends through Millfield.
When it came to the difficult decision of finding a suitable care home for our stepdad, we could have chosen a care home either in Lancashire or Cheshire or anywhere in between. However, after visiting Millfield, the decision was simple, dad should remain close to his roots. Millfield is small enough to be personal to each individual resident. All areas are light and airy. There is a fabulous social and events co-ordintor. Dad spent 14 months with Millfield. Dad quickly settled in at Millfield. He felt secure, especially during the night, knowing that there would be someone 'popping' in to see he was ok. The 'fun' side of his personality came to the fore, something we had not seen for some time. All the staff at Millfield offered dad the care and support he needed with gentle persuasion, kindness and humour. Thank you Millfield. Be proud of who you are and what you achieve. Hurrah!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 12 Jun 2026
Anchor care homes across the North, including Millfield in Oldham are inviting local people to come together and enjoy the football this summer as they host World Cup Socials during...
- 23 Mar 2026
An Anchor care home has been named among the best in the North West based on reviews from residents, their relatives, and loved ones. The annual Carehome.co.uk awards celebrate excellence...
- 04 Mar 2026
Anchor, England’s largest not-for-profit provider of care and housing for people in later life, has been recognised as one of the top care home groups for 2026 in the annual...
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