Millfield

Huddersfield Road, Waterhead, Oldham OL4 3NN
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9.9 116 Reviews
  • Millfield, Oldham
Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home welcomes new residents.

Millfield is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide tailored care for veterans.

They work to create detailed digital care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.

Staff are dedicated to high-quality care, which includes a variety of activities and trips for the benefit of residents.

The home works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Food is an important part of life at Millfield, where the kitchen staff provide fresh, nutritious food and cater to residents' tastes and dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Our colleagues at Millfield will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Millfield to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Phillips-Matthews

Local Authority / Social Services

Admission Criteria

  • Please contact Millfield directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Millfield.

Parking

  • Onsite parking is available, including disabled spaces.

Millfield Reviews (116)

Total of 116, showing 81-100
9.9

Millfield has a Review Score of 9.9 (9.923) out of 10, based on 42 reviews in the last 2 years. Over all time Millfield has 116 reviews.

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  • 111
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Date Published

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Review from Annie T (Friend of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Millfield is a very clean, pleasant care home.
The staff are excellent and they show a great amount of care for the patients.
My husband, who is a retired solicitor, during his time in practice visited many care homes and Millfield is top of the list. We would highly recommend it.

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Review from Susan B (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in for respite. She was looked after very well and when she left she said she would "miss all her friends".

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Review from Julie A (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I visited Millfield it was following a recommendation from the friend of a friend. I knew as soon as I entered that I wanted mother to be cared for there. She moved in following a hospital stay in March and has settled well. Her room is lovely and kept immaculate. She has her hair done
every Thursday and nails on Wednesday. The activities arrange and visitors for the residents keep them entertained. I am very happy with the home and have nothing but praise for all the staff. I know my mother is very well cared for.

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Review from Susan C (Friend of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly male friend moved into Millfield early March 2019 having lost his wife in June 2018. He settled in immediately, the staff were so friendly and supportive eager to gain knowledge of his likes and dislikes. I am so confident in his care I do not feel I have to visit every day to ensure he
is ok. His personal care is of the highest degree and he is very happy and settled.


His room/bathroom are excellent - I could stay there myself and as for the food - everything cooked fresh daily - he has not stopped eating - in fact I have had lunch there myself.

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Review from K A (Daughter of Resident) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Millfield since August 2017 and I feel she couldn't be in better hands. As soon as I walked into the building I was impressed with the feeling it gave and I have been fully satisfied with the care my mum has recieved. The staff are friendly, efficent and always make themselves
available. The accomodation is clean and very well kept. The food is well prepared and offers a good choice.
I live abroad and so it was vital to find a care home where we could be completely confident. I have never have any reason to doubt my choice. My mum's frail condition means that she was in no condition to make the choice herself but she has always felt safe and comfortable in Millfield.
Well done to all the team!

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Review from Bernardette (Friend of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Millfield for respite care following a period in hospital. He was very weak and family and friends were very worried about him. What a difference Millfield has made to his life! The initial move was handled seamlessly by the team at Millfield. Within a couple of days from the initial
enquiry, he was comfortably settled, safe and snug in a delightful en suite room. Practicalities of Doctors, prescriptions, assessment of needs etc. were all carried out in a timely and efficient way. He spent a very Happy Christmas at Millfield and has decided not to return to independent living. All the staff at Millfield understand his needs and ensure that they are all fully met. He is treated with care, dignity and respect at all times. He is now well on the way to recovery and enjoying life once more. This can be attributed to the staff at Millfield who really do make up a wonderful team. Family and friends now have peace of mind. A marvellous place!

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Review from Anne C (Daughter of Resident) published on 8 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parent moved into Millfield approximately 15 months ago and since then the family have felt secure in the fact that they are getting the best possible care with the respect that they deserve. Millfield offers excellent accommodation with each resident having their own ensuite room. They are given
first class food, attention, and are encouraged to take part in the many activities that are on offer.
.

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Review from J L (Daughter of Resident) published on 3 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home. The caring ethos and atmosphere at Millfield is a credit to all the staff. The home is beautifully clean, and the food is excellent. Staff are always polite and happy and the care they show towards the residents is evident. When mum moved into Millfield we were very concerned that
she would find it difficult to settle and be very upset at leaving behind her beloved dog “Oscar” an eleven-year-old Spaniel who had been her constant companion. Seeing this, the staff at the home suggested that Oscar move in as well and even implemented a care plan for him. They could not have done more and knowing just what Oscar means to mum we can’t thank them enough. Mum and Oscar have just spent their first Christmas at Millfield and it has been a lovely experience. Staff have gone above and beyond to ensure that everyone has had a lovely time, the effort they have put into everything from organising events, special meals and decorating the home is a credit to them all. Thankyou Millfield

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Review from Margaret R (Friend of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted to Millfield in a very anxious state, but over the months we have seen a steady improvement. She is eating well and has commented that the food is good. She is joining in some activities and this is good considering she is a very private person and very much a loner. We are very
pleased with the atmosphere in Millfield and the way all residents are treated with the utmost respect. Thank you to all the staff.

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Review from Christopher C (Son of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing a loved one in care is never an easy choice though Millfield has exceeded all my expectations with their treatment of both mother and the family alike. The home is first class both in terms of cleanliness both more importantly with regards to a caring ethos. They could not have done more to
accommodate and the transition has gone very well. Mum is now looking and feeling so much better a true testament.

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Review from M C (Friend of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my life-long friend for the first time on her 80th birthday party. I travelled up from Devon for this occasion. I was very impressed by the care and attention given to the residents. I had lunch with my friend and found the food excellent - superb soup. The staff were so helpful in every
way in preparing the room etc for the party.
We had a wonderful time. On the next day, my friend and I were given permission to use the piano in the dining room. We had a great time.

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Review from Ami Louise (Daughter of Resident) published on 13 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. All aspects of provision are good from the food, to the warm welcome to the care itself. My mother has settled in very quickly and is happy in her home. The activities are given a high priority and are of good quality. I enjoy visiting my mother at Millfield, it feels welcoming
and homely and staff are friendly and responsive.

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Review from Mark S (Son of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My own and Dad's experiences so far have been all positive. My Dad was at a very low ebb on arrival after difficult times in his previous care home. He is now much happier and content thanks to your wonderful staff, who look after him with care and dignity. He appreciates all your help, although sometimes
forgets to show it. A special thanks to his key worker and kitchen staff for looking after us both on many occasions.

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Review from William Keith W (Son of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a care home must at all times have a friendly and approachable staff. This is most important. This is achieved here.


I believe my mother is in good, caring hands.


I particularly like the gardens and summer house.


Well done to all.

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Review from Sandra G (Niece of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle is very happy at Millfield and settled instantly after a long stay in the hospital, then just over a week in another care home. The staff at Millfield are so professional, caring and always smiling. The food which I have tried myself is excellent. There are varied activities daily. We can
visit any time of day and all staff are hospitable, the home is very clean and always tidy. We visited lots of homes before visiting Millfield but as soon as we walked in we knew this was the right place for him. We know the level of care he will receive the best and he is secure and safe in a very homely well decorated fresh smelling caring environment.

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Review from Susan N (Power of Attorney of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since going in on a trial basis to see if a care home environment was suitable, every employee we have spoken with or observed have been nothing short of fantastic, be it from showing care to the residents or answering questions from visitors.

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Review from Deborah H (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very upset and heartbroken when I was told my mum and dad had to go into a care home. Myself and my daughter went to look around about 4 homes but as soon as we walked into Millfield I knew this was the one for my parents. The home is beautiful and the staff and management are amazing. The care
my mum and dad receive is fantastic and when I walk in it's just such a happy environment and the staff are such a good team and like one big happy family. My parents have been in Millfield for a year now and are very settled. Well done Millfield I would recommend to anyone.

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Review from Catherine Y (Daughter of Resident) published on 2 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Millfield in September. He was very warmly welcomed although it did take him a while to settle himself in. He suffers from dementia and found the transfer from living alone to all the company and constant activities quite difficult to get used to.
However, the staff are outstanding
the home itself I liken to a 4 star hotel. It is spotlessly clean and the food is excellent!!
All the staff and helpers seem to genuinely care for all the residents and their needs. Our family feel Dad being there has enhanced his life and we feel he couldn't be anywhere better.

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Review from Barbara S (Daughter of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time of entering the home to view, we felt a warmth that confirmed the home was the right place for our Mum to be looked after for the rest of her life. She has lived at Millfield now for 9 months and we are so pleased and happy with the care and attention the whole staff take to look
after her.
The home is modern, bright and very clean and cosy. Mum is well fed, well looked after and I would definitely recommend Millfield to anyone.

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Review from Andrew C (Brother of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful staff, clean rooms, good food and suitable activities.
Highly recommend!

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Current Review Score: 9.9 (9.923)

Overview of Review Score

The Review Score of 9.9 (9.923) out of 10 for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Millfield is calculated as follows: ( (463 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 496 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millfield is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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