Millfield

Huddersfield Road, Waterhead, Oldham OL4 3NN
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Top 20 carehome certificate
10 127 Reviews
  • Millfield, Oldham
Millfield, located in Oldham and operated by Anchor, is a care home providing residential and dementia care. The home welcomes new residents.

Millfield is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide tailored care for veterans.

They work to create detailed digital care plans to ensure each individual’s health and care needs are met. Care staff received ongoing training to ensure the care provided is tailored to each individual.

Staff are dedicated to high-quality care, which includes a variety of activities and trips for the benefit of residents.

The home works hard to get to know people, build relationships and ensure all aspects of the service are at the highest level.

Food is an important part of life at Millfield, where the highly trained kitchen team provide fresh, nutritious food and cater to residents' tastes and dietary requirements.
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Care Provided by Millfield

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Our colleagues at Millfield will be happy to answer any questions you have regarding our fees and what is included.

These prices are only a guideline, please contact Millfield to find out the exact price for your requirements.

Contact Millfield to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Millfield to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Kelly Phillips-Matthews (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at Millfield.

Parking

  • Onsite parking is available, including disabled spaces.

Millfield Reviews (127)

10

Millfield has a Review Score of 10 (9.954) out of 10, based on 46 reviews in the last 2 years.
Over all time Millfield has 127 reviews.

Overall Experience
  • 123
  • 4
  • 0
  • 0
  • 0
Date Published
  • 127
  • 15
  • 29
  • 46
  • 81
Reviewer Connection to Millfield
  • 63
  • 25
  • 9
  • 7
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 127, showing 121-127
Review from Sue C (Daughter of Resident) published on 13 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had a short respite stay with the view to staying but regretfully it did not work out for her. The staff were very friendly and helpful and tried very hard to make her comfortable. If circumstances change I would certainly consider trying the service again.
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Review from Peter T (Nephew of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experience of this home from when my mother spent 2 and a half years there and was delighted that they could take my aunty for respite.
The facilities are second to none, tip top condition, smart and clean. The staff are outstanding and go out of their way to make the residents and visitors
part of their community. Time of day and smiles all round every time you visit - excellent!
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Review from Sue P (Daughter of Resident) published on 29 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing Millfield we felt that it was the right place for our mum. Having waited for a vacancy, we have not been disappointed.
Mum has been treated with respect and had her dignity restored, she is much more engaged and is actually enjoying her days, rather than waiting for them to pass. The
staff are without doubt very caring and respectful and have met needs mum didn't realise she had. In the short time we have been here I have observed many wonderful interactions between staff and residents, who are treated as adults. This is a care home that should be a model to all others.
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Review from Stuart B (Son of Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We initially found Millfield online plus we had a recommendation from a friend. We could not be happier with the facility and how they take care of our mother. The management and staff do a wonderful job and the rooms and public areas are clean and maintained to a very high standard. We would highly
recommend Millfield to anyone without reservation.
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Review from Patricia H (Sister of Resident) published on 24 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has Alzheimers and the staff have dealt with her in a very caring and understanding way. They have infinite patience with her. I feel that she is safe, secure and very well cared for.
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Review from S F (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot recommend this home highly enough A*. All residents treated as individuals and people. The staff really do care and not only care they respect all the residents. They cannot do enough and not only for the residents but also for the family and visitors- if only all care homes were like this one.
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Review from Jack H (Son of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is exceedingly clean and it is noticeable that there are no bad odours that sometimes hits you as you enter other care homes. The entire environment is clean, tidy and welcoming. The staff are really friendly and obviously love the work they do in the day to day care of the residents. At meal
times there are choices and even if my mum doesn't like what is on offer on the standard menu she is offered an alternative. There is no "take it or leave it" attitude. The staff are a joy and I know mum is being cared fro in the best care home.
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Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for Millfield is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for Millfield is calculated as follows: ( (521 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 542 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millfield is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (18)

Meet the Team (0)

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