Millfield

Thank you all at Millfield as I really do not know what I would do without your support.

Mum has just finished 2 weeks of respite care at Millfield. Ann was friendly and professional from the start of our engagement, arranging everything. Mum moved in seamlessly and was given a great room with a nice view. She was introduced to other people in the home, so she could socialize with them. There were various activities arranged, including singing. Whenever I spoke to mum she kept talking about how nice the food was. It was a great stay for her and I am sure mum will be going again, if they will let her.

Mum's told all of her family that she "like's it here and that they really do look after me", we are so relieved knowing that she's in good hands and interacting with other residents which has also lifted her mental wellbeing.

It was a particular pleasure to see how the team helped Mum celebrate her 95th birthday recently. They put in a lot of effort to make residents feel special particularly on their birthdays with cake and gifts. Mum was thoroughly enjoying herself dancing to Frank Sinatra sung by a live entertainer. Other special occasions are also regularly celebrated and clearly enjoyed. Well done all.

Thank you staff at Millfield.

Last week Mum and other residents were taken on an outing to Portland Basin for a canal boat ride. It's so good that she can get out occasionally, despite needing a wheelchair to do so

It was my mum's 93rd birthday today, and the home permitted us to join her for lunch. The food was superb and there was a home made birthday cake complete with candles, and birthday decorations around the table. It made it really special for mum. Nothing is ever too much trouble and we are all so pleased to have found this superb home for mum where she is cared for and cherished.

We are always pleased to see now our friend is looked after and to see that he is happy being here. The staff are very friendly and we can see that he is comfortable and content.

My aunt - Wendy - has been a resident at Millfield for over a year and myself and my wife have visited on several occasions. The staff are always excellent and very caring. The staff were extremely helpful in organising a 90th Birthday celebration last weekend if I lived closer I would be booking my room there when I need the kind of care that Millfield provide. You should all feel very proud of the work you do

It was a fraught time leading up to Mum giving up her independence, but these days I can sleep easy in my bed knowing she's safe and sound, comfortable and cared for by professionals.

Each time she was hospitalised she was welcomed back upon her return and every allowance and adaption made for her safety and comfort. I very much doubt that she would have lived the long life that she had anywhere else .

My mother moved into Millfield when she was 102, and while giving up her independence was initially difficult, the lovely, welcoming staff helped to make that transition much easier. They encouraged her to join in - from making Christmas cakes to Bingo, while also respecting her privacy if she wanted to stay in her room and read. My mum soon made friends, and the carers ensured that this nascent friendship group was accommodated in the dining room, at all mealtimes. The catering staff were terrific, too: the food was always well-cooked and varied, and when my mum lost her appetite, they would go out of their way to prepare food that would tempt her to eat. My mum lived in Millfield for three years. When her health inevitably began to decline, I was truly humbled, and extremely grateful, for the care and compassion displayed by all those who looked after her in Millfield. I really cannot fault Millfield as a Care home. When my turn comes, I hope my children will choose Millfield for me.

My mother went into respite care for 2 weeks in May. She was made to feel very comfortable from the start by the staff, her room was really pleasant as it looked over the garden. All the staff were excellent and looked after all her needs.

It's been more than two months since my mother arrived at Millfield, and we couldn't be more pleased with how things have turned out. After a period of great family stress, it's been a huge relief to see her settling in so well. The staff are immensely kind - big-hearted - and attentive. They respond to any questions, concerns and requests immediately, and are clearly very fond of all the characters in the home - now including my mother, with her own idiosyncrasies! The care is exemplary and extremely personalised to the needs of each resident. The atmosphere is warm, easy-going, calm and welcoming - visitors are greeted with smiles by everyone they meet, and a lot of effort is put into getting to know friends and family. From the restaurant to the shop, the daily activities and the hairdresser, the facilities are great - plenty of stimulation and entertainment for residents. All the carers are lovely, reflecting on what is clearly the Anchor ethos. I'm so glad we found Millfield.

My Father attends Millfield every 12 weeks or so for a fortnights respite each time. He has done this for several years since suffering from a debilitating stroke. He wouldn't go anywhere else.

On each visit he is welcomed with genuine smiles and happy faces from all the staff. I cannot speak highly enough about the care he receives whilst he is resident at Millfield, nothing is too much trouble for the staff, they even join in with his singing!

My aunt has been a resident at Millfield for 2.5 years, she is very well cared for. The home has such a nice atmosphere which you feel as soon as you walk in. Visitors are welcomed, the staff are kind and cheerful. The facilities are excellent, the food looks wonderful. There is even an upstairs hair salon, with a visiting hairdresser attending every week. My aunt has recently had a birthday and for the 2nd year running, the home arranged for a professional Elvis impersonator for my aunt and the other residents to enjoy. There is always a lovely cake for birthdays. When Millfield had first learned of my aunt's love for Elvis, they arranged a wonderful canvas picture of a young Elvis for my aunt to have on the wall of her room. It was a very kind and thoughtful gesture, entirely at their own initiative and expense. Millfield is really lovely home, we feel so fortunate that my aunt has a place there. The residents' best interests are at the heart of everything they do.

Thank you so much to everyone at Millfield for making her last years so enjoyable.

Over the last 12 months, we have been so happy with the care that Mum gets every day, and all the staff have become friends and it is a joy to visit such a great care home.

So I elected to make an unannounced visit to Millfield where I received a warm welcome and a comprehensive tour of the facility. The tour included a visit to each department and an introduction to staff along the way. Thankfully my brother was accepted, so to in very happy. I now have peace of mind knowing he is in good hands. Activities I don't know yet.

I find the staff are very hard working. The feeling is that the staff all seem to get on well with the residents and each other. I find if you ask for help then it is soon taken care of. I do tell people that I could live there, that is how high I rate the place.