Millfield

My friend moved into Millfield for respite care following a period in hospital. He was very weak and family and friends were very worried about him. What a difference Millfield has made to his life! The initial move was handled seamlessly by the team at Millfield. Within a couple of days from the initial enquiry, he was comfortably settled, safe and snug in a delightful en suite room. Practicalities of Doctors, prescriptions, assessment of needs etc. were all carried out in a timely and efficient way. He spent a very Happy Christmas at Millfield and has decided not to return to independent living. All the staff at Millfield understand his needs and ensure that they are all fully met. He is treated with care, dignity and respect at all times. He is now well on the way to recovery and enjoying life once more. This can be attributed to the staff at Millfield who really do make up a wonderful team. Family and friends now have peace of mind. A marvellous place!

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An excellent home. The caring ethos and atmosphere at Millfield is a credit to all the staff. The home is beautifully clean, and the food is excellent. Staff are always polite and happy and the care they show towards the residents is evident. When mum moved into Millfield we were very concerned that she would find it difficult to settle and be very upset at leaving behind her beloved dog “Oscar” an eleven-year-old Spaniel who had been her constant companion. Seeing this, the staff at the home suggested that Oscar move in as well and even implemented a care plan for him. They could not have done more and knowing just what Oscar means to mum we can’t thank them enough. Mum and Oscar have just spent their first Christmas at Millfield and it has been a lovely experience. Staff have gone above and beyond to ensure that everyone has had a lovely time, the effort they have put into everything from organising events, special meals and decorating the home is a credit to them all. Thankyou Millfield

My friend was admitted to Millfield in a very anxious state, but over the months we have seen a steady improvement. She is eating well and has commented that the food is good. She is joining in some activities and this is good considering she is a very private person and very much a loner. We are very pleased with the atmosphere in Millfield and the way all residents are treated with the utmost respect. Thank you to all the staff.

Placing a loved one in care is never an easy choice though Millfield has exceeded all my expectations with their treatment of both mother and the family alike. The home is first class both in terms of cleanliness both more importantly with regards to a caring ethos. They could not have done more to accommodate and the transition has gone very well. Mum is now looking and feeling so much better a true testament.

We had a wonderful time. On the next day, my friend and I were given permission to use the piano in the dining room. We had a great time.

This care home is excellent. All aspects of provision are good from the food, to the warm welcome to the care itself. My mother has settled in very quickly and is happy in her home. The activities are given a high priority and are of good quality. I enjoy visiting my mother at Millfield, it feels welcoming and homely and staff are friendly and responsive.

My own and Dad's experiences so far have been all positive. My Dad was at a very low ebb on arrival after difficult times in his previous care home. He is now much happier and content thanks to your wonderful staff, who look after him with care and dignity. He appreciates all your help, although sometimes forgets to show it. A special thanks to his key worker and kitchen staff for looking after us both on many occasions.

Such a care home must at all times have a friendly and approachable staff. This is most important. This is achieved here.

I believe my mother is in good, caring hands.

I particularly like the gardens and summer house.

Well done to all.

Our uncle is very happy at Millfield and settled instantly after a long stay in the hospital, then just over a week in another care home. The staff at Millfield are so professional, caring and always smiling. The food which I have tried myself is excellent. There are varied activities daily. We can visit any time of day and all staff are hospitable, the home is very clean and always tidy. We visited lots of homes before visiting Millfield but as soon as we walked in we knew this was the right place for him. We know the level of care he will receive the best and he is secure and safe in a very homely well decorated fresh smelling caring environment.

Since going in on a trial basis to see if a care home environment was suitable, every employee we have spoken with or observed have been nothing short of fantastic, be it from showing care to the residents or answering questions from visitors.

I was very upset and heartbroken when I was told my mum and dad had to go into a care home. Myself and my daughter went to look around about 4 homes but as soon as we walked into Millfield I knew this was the one for my parents. The home is beautiful and the staff and management are amazing. The care my mum and dad receive is fantastic and when I walk in it's just such a happy environment and the staff are such a good team and like one big happy family. My parents have been in Millfield for a year now and are very settled. Well done Millfield I would recommend to anyone.

All the staff and helpers seem to genuinely care for all the residents and their needs. Our family feel Dad being there has enhanced his life and we feel he couldn't be anywhere better.

The home is modern, bright and very clean and cosy. Mum is well fed, well looked after and I would definitely recommend Millfield to anyone.

Highly recommend!

They all had a sing song and sang happy birthday to her. A perfect day with many thanks to all the staff they were wonderful.

I received a warm welcome and given a very pleasant light and clean room. The staff were very friendly, introduced themselves and nothing was too much trouble. My only disappointment was the length of time taken to answer the "buzzer" in my room, on the rare occasions I needed to use it. The bed was changed weekly but I did not see anyone 'clean' (hoover/dust) my room. Perhaps I was expected to do this myself.

My mum is extremely happy at Millfield. All the staff are very friendly and cannot do enough for you. There are activities all the time if you wish to join in. The food has improved a lot since she arrived and if she doesn't want what's on the menu they are always happy to find something she prefers. It is bright and clean and with a good sized room. With all the various living rooms - there is always a room to suit her mood. I would highly recommend it.

I would not hesitate to recommend this wonderful care home to anyone.

The food is good and fresh and all the staff I have met are happy, chatty and respectful.