






Shepley House is a purpose-built care home located in a residential area of Hazel Grove.
The home offers accommodation for 43 older people. The highly trained and experienced team provide dignified, personalised care ideally suited to those requiring support with dementia.
There is a good-sized garden which includes a large patio area.
The home also benefits from a dedicated activity and lifestyle facilitator, responsible for delivering a varied and engaging daily programme of activities.
Care Provided by Shepley House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Shepley House for full pricing details and T&Cs.
Contact Shepley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Borough Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Jon Horan (Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (43)
- Single Rooms with ensuite Wet Room (5)
Shepley House Reviews (91)
Shepley House has a Review Score of 9.9 (9.919) out of 10, based on 29 reviews in the last 2 years.
Over all time Shepley House has 91 reviews.
Absolutely fantastic care home they go above and beyond with their residents and nothing is ever too much my grandad loves every minute spent there he dances plays games and socialising is on point well deserved the 5 stars
Thank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
I've never seen my granddad happier and more intentionally cared for than at Shepley House! He has had a rough time this past while, so it's great to see him dancing and participating with so many things.
Thank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
Great place, deeply caring and go the extra mile for the residents to feel at home. Since staying at Sheply House my Grandad has been a lot happier and we can see the difference in his care has been a positive impact on him.
Thank you for your kind words and taking the time to review us, I will be sure to pass on your lovely comments to the amazing team we have here at Shepley house.
I found the staff to have shown a great deal of kindness towards my mother. She was very happy at the home, which ensured she was stimulated with entertainment, activities and conversation. Standard of care was just brilliant. Thank you to the manager and staff!
Thank you very much for your kind words and taking the time to review the home, I will be sure to pass on the lovely comments to our wonderful staff at Shepley house.
The care my mother has received since being there is fantastic the staff are all lovely and all the activities are great fun we get sent photos too so we can see how much enjoyment is being had even when we can't be there in person
Thank you for your kind words and taking the time to review, I will be sure to pass these on to the amazing team at Shepley house.
The staff have always looked after him to the very best standards, nothing was ever too much trouble. They also looked after me and his wife when we had to go because he was ill, bringing tea and food to keep us going. The activities are varied, entertaining and geared to engage with all. I would not hesitate in recommending Shepley House to anyone trying to find the perfect place for their loved one.
Thank you for your lovely words, I will be sure to pass these on to the amazing team at Shepley house.
I have never, in all that time, had a moments worry or any need to complain on the wonderful care and attention he received. He loved the staff and the staff loved him. Every member of staff is amazing and gives their best every day. They also looked after me as part of their family. If you are contemplating on Shepley House for a loved one, you will not find a better place.
Thank you for your lovely words, I will be sure to pass these on to the amazing team at Shepley house.
The staff made Shepley House become home for my brother. There was entertainment and events every week. Jan took care to connect with Peter and find out what would make him feel settled and happy. They made us as a family feel at ease knowing he was safe and cared for. Thank you.
Thank you for your kind words, i will be sure to share them with our amazing team at Shepley house
Nothing is a problem for the team, they take everything in their stride, with care, compassion, understanding, experience, and humour. They engage with the residents and the residents including Dad are really happy. We are welcomed for visits at any time. Family can join in the events, of which there are many, and it's lovely to he able to get Dad up dancing which he has always loved. Today we are joining them for a valentines party with a buffet and ABBA theme. From regular music, therapy animals (which includes Shetland ponies in the home), trips out to name just a few.
Moving Dad to live at Shepley has been the positive decision
Thank you for your kind words, I will be sure to share them with our amazing team at Shepley house.
I can't praise them enough for their help and support.
Thank you for your kind words, I will be sure to pass these on to our amazing team at Shepley house.
My mother has only been at Shepley House since the end of January but she has settled in very well. All the staff are lovely and take time to talk to her. There is entertainment most afternoons to keep the residents interested and involved.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
The residents appear comfortable and it is clear their individual needs are being met. It is heartwarming to see how well this establishment is run.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
I'm so grateful to Shepley house for the amazing care they gave my grandad! Jan was absolutely amazing with him and took such great care of him she's truly one in a million! I can never thank you all enough! Im happy my grandad received the best care the months before his passing. Thank you! The atmosphere is warm and welcoming. It really feels a lovely place to be cared for.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
Now settled he has his cheeky smile all the staff love his humour he loves participating in the entertainment side and joining in with activities.
All the staff are amazing from John the Manager, Jan the Activities Coordinator. Nicole the Admin lady Ash charlie Kim Lisa and all the other excellent team. Sorry cannot remember everyone's names you are all exemplary and do an amazing job.
my only negative feedback is missing clothing we have bought in expensive shirts and they are nowhere to be seen which i know can sometimes happen but still frustrating.
Thank you team of Shepley House for looking after my dad from family of Jeff
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
My mother in law has been at Shepley House since COVID , I cannot thank the staff enough for everything they do for her , I honestly believe she wouldn't be here if it wasn't for the care she gets . It is a warm friendly home from home . The staff go above and beyond to care for the residents , treating them with dignity kindness and respect , some members of staff treat them as if they were their family !
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
Mum has been in here for over a year and all staff have looked after mum as their own with love care and attention. Could'nt ask for more.. Mum is happy and settled in this home. The management are always on hand to discuss things with and are very helpful. When mum was'nt well they always kept in contact with us.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
The move has proved that not all care homes are the same. Here at Shepley he gets the level of interaction with staff and stimulation from the many activities on offer, both in house and on outdoor visits and trips.
His general demeanour and well being have improved beyond recognition since he arrived and he clearly enjoys the banter and daily conversations.
I would heartily recommend Shepley as a first class choice and thank the staff for the excllent care they offer.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
Jon and his staff at Shepley House are Brilliant, very very caring, the Entertainment is phenomenal something on every day , they go out on day visits Blackpool Light , Tea Dance , and a pantomime, it's quiet time at weekends, My Mum has been a resident since Aug 25 , when she arrived she couldn't stand , now she is up Dancing and walking around without any Aids . She sits in the office with Jon and the team and talks to the residents who are Bed bound , I think she thinks she works there , I couldn't recommend Shepley any higher, it was the best day when we walked through the doors and met Jon and His Staff ,
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
My Mum became a resident in October 2025. After a stressful and emotional struggle to get to that point I was dreading how she would react and settle. However, I've been amazed at the pain free reaction. Mum has settled down well and do quickly. To anyone else who is going through that awful time, I can only say that Shepley House are excellent and I have no hesitation in highly recommending their care.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
He is now so active and Happy and enjoying life again, he smiles ears to ears everyday and loves helping out
Thank to Jan, Charlie,Jon and the rest of the staff for making my dad extremely happy.
Thank you for your kind words, I will be sure to pass these on to the wonderful team at Shepley house.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 August 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Shepley House.
There are no upcoming events for Shepley House.
Awards / Recognitions (3)
- 31 Jan 2025Recipient: Borough Care Ltd
- 31 Jan 2024Recipient: Borough Care Ltd
- 28 Feb 2023Recipient: Borough Care Ltd
Accreditations
There are no accreditations posted yet for Shepley House.
Meet the Team (1)

Jon has been part of the Borough Care community since May 2013, starting as a Care Assistant and working his way up to Home Manager at Shepley House. Over the years, he has loved building strong, trusting relationships with residents and their families, making a real difference in their lives every day.
Jon is proud to lead such a caring, dedicated team and is passionate about creating a friendly, welcoming atmosphere where everyone feels at home. His favourite part of the day is greeting residents each morning and seeing the smiles, laughter, and happy moments shared with the team.
Frequently Asked Questions about Shepley House
What types of Care is Shepley House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Shepley House have?
There are 43 Single Rooms.
What are the Facilities & Services at Shepley House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Shepley House to the centre of Stockport?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
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