Daisy Nook House, Ashton-under-Lyne, Greater Manchester
Daisy Nook House, Ashton-under-Lyne, Greater Manchester
Daisy Nook House, Ashton-under-Lyne, Greater Manchester

In a peaceful part of Ashton-Under-Lyne, Daisy Nook House is an attractive and friendly home that offers residential care.

Situated conveniently close to local shops and amenities, Daisy Nook has plenty of agreeable spaces to enjoy. The pretty garden and patio area is a favourite spot for residents to relax with friends and family, and there are several sitting rooms and dining areas, offering a great choice for dining and socializing. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair.

The home's caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it just feels like home. Daily life is thoughtfully designed to support mind, body and soul.

Group: HC-One

Person in charge: Tracey Denton (Home Manager)

Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Daisy Nook House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 21 Feb 2018

Please contact us for information regarding our bed availability

Reviews

9.7 Daisy Nook House has a Review Score of 9.7 (9.650)

The Review Score of 9.7 (maximum of 10) for Daisy Nook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Daisy Nook House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.65 for Daisy Nook House is calculated as follows: ( (203 Excellents x 5) + (95 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 303 Ratings = 4.65

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Daisy Nook House is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 14 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Daisy Nook House?

  • Extremely LIKELY
    25
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Daisy Nook House

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    5
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • more

I would like to say a huge thank you to all the staff who look after every resident on a day to day basis at Daisy Nook House. It will be my mum's fourth year as a resident she has Alzheimer's but despite the very distressing side effects she experiences on a day to day basis she is thoroughly enjoying herself with her "new family". Every day each member of staff entertains caters, cleans, provides health care and so much more so the residents can enjoy life to the end of their days safely and I for one am very grateful and they deserve the recognition and much more.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Poor

Value for Money: Don't Know

Always find the staff kind and helpful to both residents and their families. Even during the change over of managers, the staff remained friendly and helpful.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Everything at Daisy Nook House works well. The carers are attentive.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My grandad is currently a resident at Daisy Nook. We visit regularly and on each visit the first thing that stands out is the tidiness and clean smells. His room is personal and comfortable with everything that he needs. Staff are very caring and take the time to get to know residents and their relatives, it is good to see the same faces each time we visit. The food always looks and smells nice and varies regularly. There's lots of information around the care home for residents and guests, with many activities to encourage socialising that includes families and relatives too.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

My mum has been a resident for 7 months and the team have been very supportive of both her and myself in getting her settled. My mum prefers to spend time in her room and she is allowed the freedom to do this. She often says how good the staff are with her and how nice the food is. Everyone goes out of their way to make this genuinely feels a home. All rooms being en-suite and also having a smoking room make it stand out.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum has been looked after and has lots of company - she has improved in health and is more sociable and happier. The staff are brilliant with all the residents. We couldn't ask for more.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am only a visitor, mostly on a Wednesday night when I play bingo and help some of the residents to play also.
The staff seem very caring and are very helpful, everyone seems content and I have seen no sign of unhappiness.

How likely would you be to recommend Daisy Nook House? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was previously in another care home which we thought was suitable. It was horrendous and it made him, my mum and myself very stressed.
My father has the most excellent care. Nothing is too much trouble for any of the carers.
The manager is approachable, friendly and very efficient. My father is well cared for, comfortable in a bright room which is beautifully decorated, a bit like home from home!
He is very happy there and we his family are very happy too, knowing he has the best care he could have.
Thank you Daisy Nook, you are all wonderful.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The manager at Daisy Nook House turned this home around many years ago bringing up to the standard it is today.
They have a waiting list for this home and I think this speaks volumes. Nothing is too much trouble.
All the staff are very helpful, they are happy people which says a lot about the management.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am very happy with the care that my mother receives.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am satisfied with the care my mother receives.
I feel she is settled and happy.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very friendly and helpful staff. This home came highly recommended from a number of independent sources and it has fully lived up to those recommendations.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I take Holy Communion to Catholic Residents. The staff are welcoming, helpful and caring. The residents seem happy. The home under its present leader obviously is committed to all aspects of care including spiritual.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My mum is very settled and I am very happy with the care at Daisy Nook House.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We as a family couldn't have asked for any better care from the wonderful professional staff of this Care Home, my mum came to them after a terrible experience at another care home and as a family, we were obviously concerned. Our concerns were immediately put to rest by the compassion and enthusiasm shown to mum and us as a family. As a family we would like to thank and to tell all the staff how very appreciative we are of them, they gave mum such good quality of life in her last few months and at the end were very supportive of the family. A ship is only as good as it's captain and the captain of this Care Home is amongst the best with excellent people around her. Again a massive Thank You for all you did for mum in her final months. Keep up the good work, there are people who care about you.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has just been moved to nursing care, and the time (four years) she spent in Daisy Nook was wonderful for her. From the manager, senior carers and carers they all gave her love care and attention and time.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been a resident just under one year, the staff have made her very welcome and she settled immediately. Any health issues are sorted out promptly and I am informed of any action or necessary appointments. The staff are very caring and provide excellent support.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Happy to say management and staff are very helpful, caring and glad to say sort any problems any of the residents need.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband went into Daisy Nook House originally for respite, when I went into hospital. It then went on to be permanent residential care, from the very first time we went to the home, the manager and senior staff and all the care workers have been fantastic. It was a very emotional time but both my husband and myself have had wonderful care and support throughout the time my husband has been there. There has only been a few concerns which have been dealt with quickly and sensitively. My husband is very happy there, which has helped me immensely.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I stayed at Daisy Nook for a short while. I found the stay ok.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff always pleasant and helpful, nice clean home. Residents look as they are looked after. No complaints with this home.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has only been a resident for one week. However he seems to have settled in well due to the friendliness and caring attitude of the manageress and her staff. Everybody seems to be well looked after and there is always a member of staff in attendance.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Most of all is the feeling of a happy and friendly atmosphere.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyday care good. A happy atmosphere.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My grandmother has been a resident of this care home for a few years now. I could not ask for a better place for her to live. She is so well looked after, the staff are lovely, she feels safe and thinks of it as home. I can not recommend this care home highly enough. I can have complete peace of mind knowing she is happy, comfortable and safe.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

So far i am very pleased with the way my son is being cared for. There will always be one or two ups and downs but any problems have been satisfactorily dealt with as quickly as possible and this is why at the moment I am giving an "excellent" report. My son has only been in Daisy Nook House for a few months but I have been fortunate to have one or two dinners with him and can say with confidence that these were excellent.

How likely would you be to recommend Daisy Nook House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Daisy Nook House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Orla

Orla Adamson

Job Title: Home Manager

Description:

Introducing Orla Adamson
Home Manager at Daisy Nook, Ashton-under-Lyne

What does ‘kindness’ mean to you?

“I believe that kind care involves caring for a person just as you would like to be cared for and adding quality to someone’s life wherever possible.”

Orla has gained over 15 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Orla joined Daisy Nook as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Daisy Nook.

When asked what she enjoys most about her role, Orla remarked: “I feel privileged to care for our Residents and make a difference to their lives.”

If you would like to find out more information about Daisy Nook, Orla has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Daisy Nook House