Norley Hall Care Home

A very safe environment.

The care my gran received was fantastic. The carers obviously care a great deal about what they do and they do it very well. I am so happy that my gran was looked after by these lovely people until she passed away. This is a nice care home and I would recommend it to others. Thank you.

Unfortunately, my brother only had a short stay at the home before his passing but in that time I cannot thank the staff and management enough.

The home is so clean and nothing was too much trouble.

Many thanks.

Over the Christmas period, we were made very welcome and were able to join in with the celebrations yet there are facilities to visit in quieter areas without having to go to the resident's bedroom.

The home is delightful - spacious, light, clean and comfortable.

The menu is varied and constantly reviewed. The building is spotlessly clean. I can recommend this care home to anyone.

Immediately on entry, the home impresses as a calm, organised and welcoming environment. Residents are at ease, content and comfortable. All staff, without exception, are engaging and friendly and happy at their work. After 64 years in her own home, our Mum settled in instantly and feels both happy and secure. Standards of care, both day and night, are exceptional. I have no hesitation in giving my highest recommendation.

One which treats not just mums dementia but also her mobility problems whilst maintaining her dignity.

Overall care and support is excellent. Staff are very caring towards residents and their families. Having to leave a loved one in a care home is a hard decision but we are confident to know that he is cared for and well looked after.

My mother has been a resident of Norley Hall Care Home for over 4 years and although she is sadly deteriorating she has always received the same high-quality care as she has always done. The staff are very caring and nothing is too much trouble for the residents' care. I am more than happy and have never been in any doubt whatsoever about my mother being a resident of Norley Hall. I recommend this care home wholeheartedly to anyone looking for a suitable Care Home, to look no further than Norley Hall Care Home for their relative.

It is now four and a half years since my mother became a resident in Norley Hall Care Home. Time has passed so quickly and I cannot thank all the staff who help to provide the wonderful care to my mother and all the other residents who have made this their home. Trying to find the correct care setting is a massive task. Some of the current press reports appear to show care homes in a bad light. It would be good if they could visit Norley Hall so that families could see what a good care home is able to provide for our loved ones.

The manager and her deputy are fantastic. I can honestly say that if more care homes had managers and staff like this care home no one would be afraid of placing their relatives in this type of setting.

How likely would you be to recommend Norley Hall Care Home? Extremely Likely and this is my honest opinion.

After only a few short weeks I could see an improvement in mobility and mood. Everything here is geared to the resident and all staff work for the benefit of residents. Above all, it is a home from home.

My husband has been in and out of hospital and the home has been so much to me. They are wonderful staff and carers very helpful, I wouldn't be without them.

It's a traumatic time when a loved one needs more help than you can give and needs to be placed in a care home. Reviews for Norley Hall Care Home was the reason we chose this home. The home is lovely the cleanliness is first class. My mother was treated like one of their family. Staff are fantastic nothing was too much trouble to help. Mum was treated with respect and dignity during her stay. The management and staff were a great support to the family they became our friends as well as professionals.

Their care is second to none, cannot praise them enough. This home has rebuilt my faith in care homes as you hear so much bad press about them. Those people want to come and check this home. Our family cannot thank you enough for looking after my man. God bless you all.

Mum has only been a resident at Norley Hall Care Home for approximately 3 months, but as a family have found management and staff both caring and helpful.

I find all the staff from the admin to the actual caring staff most helpful, to all the visitors and more to the residents of the care home. This puts families minds at rest knowing that their families are receiving excellent care.

Our Mum has only been in Norley Hall Care Home a short while, however, we have found all the staff we have met so far to be very responsive to Mum. The home itself is kept very clean and always looks bright and pleasant. We are a large family so there are plenty of us visiting at various times and all of us have commented how well mum is being looked after. It certainly helps to know our Mum is being looked after so well and gives all the family peace of mind. Would certainly recommend this home.

My Dad has been in Norley Hall since April and he is 94. All the staff treat everyone with respect and make me feel that they really care for my Dad. He is very happy. When anything has happened where he has needed to go to a hospital, they have contacted me straight away and alway sent someone from the care home with him. It is bright and clean and they include everyone in any activities.

My husband has dementia and is a resident. The home is very clean and he is well looked after.