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Benefitting from a substantial conservatory and ample recreational space, the home has been designed for comfortable living.
The home has been an established care home for over 40 years and continues to provide you...
Norley Hall Care Home: A stunning purpose built care home located within a short drive from the M6 and central Wigan, Norley Hall offers amongst the most specialist and tailored dementia and residential care in the region.
Benefitting from a substantial conservatory and ample recreational space, the home has been designed for comfortable living.
The home has been an established care home for over 40 years and continues to provide you with that home from home feeling from the moment you walk through the front door.
The second floor of the home is dedicated to specialised Dementia care with those with high levels of caring needs in mind.
• Residential care – Independent living with the extra reassurance of a carer at all times in a luxurious setting.
• Dementia care – reassurance and support with all aspects of daily life in a dementia friendly environment.
• Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.
• End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect.
With stunning views of nearby beauty spot, Rivington Pike, and the lovingly nurtured sensory garden and indoor park, Norley Hall provides you with the perfect surroundings to enjoy living the life you have become accustomed to with the reassurance of the best care and facilities available to you.
Each bedroom in the home has:
• Luxuriously equipped ensuites
• Television points and Satellite TV on request
• Facility to have own private telephone
• State of the art nurse call system
Recreational and relaxation space at the home is abundant, providing:
• Ladies and Gents Hair Salon.
• Three beautifully appointed lounges
• Indoor park area.
• Courtyard area with sensory garden.
Care Provided by Norley Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Norley Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Millennium Care Group
- Private Owned
Person in charge
- Kathryn Rimmer (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (52)
Norley Hall Care Home Reviews (108)
Norley Hall Care Home has a Review Score of 9.5 (9.504) out of 10, based on 11 reviews in the last 2 years.
Over all time Norley Hall Care Home has 108 reviews.
Excellent staff who fully support residents and families.
Excellent staff who fully support residents and families.
All staff very informative and pleasant. Activities regular with residents for stimulation.
All staff very informative and pleasant. Activities regular with residents for stimulation.
I have had no issues to raise regarding the members of staff who have been caring for my grandma. I have always found them to be very approachable and accommodating when issues have arisen.
I have had no issues to raise regarding the members of staff who have been caring for my grandma. I have always found them to be very approachable and accommodating when issues have arisen.
Choosing a nursing home and deciding to move my grandma in there was a tough decision. The management and staff at Norley Hall helped make the transition easy. We still worry about grandma and she chooses not to participate in all activities but she does seem to be treated with care and dignity and...
Choosing a nursing home and deciding to move my grandma in there was a tough decision. The management and staff at Norley Hall helped make the transition easy. We still worry about grandma and she chooses not to participate in all activities but she does seem to be treated with care and dignity and genuine affection by her carers. I am satisfied and confident with Norley Hall.
The staff keep you well informed of everything that is going on in the home and they are always organising something to keep the residents entertained.
The staff keep you well informed of everything that is going on in the home and they are always organising something to keep the residents entertained.
Excellent 'wrap around' care for the elderly. Dedicated staff who treat residents in a way which they are 'family'. Excellent liaison between staff (all levels) and family members. Keeping family members informed of any issues/developments in the general well being of their residents. Open door...
Excellent 'wrap around' care for the elderly. Dedicated staff who treat residents in a way which they are 'family'. Excellent liaison between staff (all levels) and family members. Keeping family members informed of any issues/developments in the general well being of their residents. Open door policy with a welcoming and friendly ambience as soon as you enter the building. Provide good nourishing meals.
Good hospital to home handover. Staff willing and happy to help. Good quality of food. Doctor called as needed in prompt manner. Good discussion with family re care needs
Good hospital to home handover. Staff willing and happy to help. Good quality of food. Doctor called as needed in prompt manner. Good discussion with family re care needs
Staff approachable and happy to help. Respectful of wishes. Very aware of service users changing care needs with adaptations made.
Staff approachable and happy to help. Respectful of wishes. Very aware of service users changing care needs with adaptations made.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 01 Jun 2026
Last week, we welcomedTraining2Care to two of our homes. The company is on a mission to provide the most cost-effective, practical and powerful training that embeds good practice and changes...
- 06 May 2026
There was a wonderful atmosphere of celebration at Norley Hall Care Home recently, as residents, families and staff came together to mark two very special milestones. Kathleen Jones celebrated her...
- 02 Mar 2026
A recent study from Caredemy has put Wigan in the top five best UK cities for Care Assistants, and we’re not shocked! Caredemy is an online learning platform and training...
There are no upcoming events for Norley Hall Care Home.
Awards / Recognitions (7)
- 16 Jun 2025Recipient: Millennium Care Group
- 30 Jun 2021Recipient: Millennium Care Group
- 03 Dec 2020Recipient: Millennium Care Group
Accreditations
There are no accreditations posted yet for Norley Hall Care Home.
Meet the Team (1)

I have been in the health and social care sector for over 30 years now, starting out as a young care assistant at just the age of 19.
It was while...
I have been in the health and social care sector for over 30 years now, starting out as a young care assistant at just the age of 19.
It was while working with dementia residents, especially, that I found my calling and knew that this was what I wanted to do.
From assistant cook to carer to senior, I worked as a theatre assistant in the hospital environment, also working my way up to home manager almost 8 years ago.
I have achieved all NVQs in health and social care, from Level 2 to Level 4, and a Diploma-level 5 in Leadership and Management.
I am a very interactive manager and love nothing better than to sit and chat with each of the residents that we care for at Norley Hall. My aim is that each and every one of them feels like part of our family.
I am cheerful and positive and lead by example to deliver the highest standard of care possible.
I believe that quality activities and interactions are as important as eating, drinking and sleeping. If we get this right, then we can be sure that our residents will have the quality of life that they expect.
Kindness is contagious… let’s share the kindness bug.
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