Fazakerley House Care Home

I am extremely happy with all the support and care given to us and our mum from the very first visit, which was when we looked around. We were welcomed and made to feel like part of the family. Mum is extremely well cared for, well fed and loved. We couldn't have asked for a more lovelier place for her. Thank you, Fazakerley House.

The management and staff should be commended and be proud of the care and support that is being given to Mum. Thank you.

My auntie has been a resident at Fazakerley House for 3 years, she loves her room and the facilities she has. There is lots of company if she wants it and can relax in her room if she wants to. There are fantastic activity programmes for the resident which she regularly participates in. care staff, management and admin are extremely kind and helpful. Nothing is too much trouble and the kitchen staff are extremely helpful regarding dietary needs.

Very happy with things and Fazakerley House.

Lovely care home. Friendly staff. Residents well looked after and food is good.

Mum has been here for just over 3 years now and seems really content, which is so reassuring as she has dementia and can get quite anxious at times. Obviously, the pandemic has had an effect but Fazakerley House Care Home are doing their best to allow some normality back in our lives. I feel happy leaving Mym here after a visit, knowing Mum is being well looked after.

I find the manager to be extremely helpful and very caring to residents. Also, if there is anything a resident needs, she tends to it quickly and efficiently. All staff are very caring and helpful. Residents all seem to be very well looked after and cared for. This home is very well run and thoroughly cleaned. I would recommend it to friends and family.

My auntie appears to be very happy and well cared for, all staff from cleaners, carers, admin, management are always willing to help and assist her in any way they can. Her room has been recently been refurbished and she is very pleased with it. She always comments how happy and cheerful staff are and nothing is too much trouble.

My Mum, who dementia, has been a resident at Fazakerley House since June 2018 and I can’t fault the Care Home at all. The manager started just before lockdown in March 2020 and she has done everything to keep the residents safe and well and how well did they do. The staff there are so friendly as there is no big turnover of staff as they seem to be really happy working there. The food, which I have tried on a couple of occasions, is second to none. All freshly cooked to make sure the residents have substantial meals all the time. My Mum is happy there and has lots of friends. The only downside is that I wish they had more entertainment to keep them occupied. Otherwise, I would recommend Fazakerley House 100%. It’s like my second home as I just love going there. Thanks to the manager and all the staff - you do a brilliant job, and me and my family appreciate what you do - always. One other mention is that they all deserve a pay rise!

I just wish to say, today visiting my mum. We found the Manager of Fazakerley House - will be leaving in 3 weeks. We found her absolutely amazing throughout this pandemic. She has run the home to her utmost, kept it safe and hygienic. My mum will miss her so much, no doubt the other residents, and her fantastic amazing staff will also miss her. We wish you all the best in the future, the home will miss you so much. You will always be remembered for your hard work, lovely personality. Mostly for your genuine care for my mum and the residents. Thank you for being there for me too, when we thought we were losing her, you gave us the faith we needed. Wherever you go, they will be very, very lucky to have you. All our love.

My mum came into this care home in 2015 when we lost Dad. I was very apprehensive about having to have Mum in a care home, but this home is a five stars plus. The staff, the managers and the kitchen staff are absolutely fantastic; they do a brilliant job. When Covid came in February 2019 and lockdown came, all the resident's families were heartbroken, but the staff and the managers in Fazackly House have been brilliant, absolutely brilliant; I can’t thank them enough. Just thank you.

Giving that these workers are working tirelessly during this pandemic they have done amazing keeping everybody safe. We are really grateful of all you have done and continue to do the work doesn’t go unnoticed and we are really appreciative for everything you do. Thank you.

My grandmother is 99 and recently moved into the home after living in her family home for 60 years. Understandably she wasn't thrilled at this but the staff have been extremely welcoming and have gone above and beyond on a regular basis for her. They have given us regular updates throughout the pandemic and have allowed us to speak to her and visit remotely when possible. This is the happiest she has been in a long time and the care she has been given has been exceptional.

The staff at Fazakerley House do an incredible job looking after the residents especially during COVID lockdown where they played a very important role keeping my nan safe. They are very professional, caring and respectful of people who live there which makes Fazakerley House an amazing care home. I’m extremely grateful for everything they do.

My father-in-law was very happy during the two short respite periods he spent at Fazakerley House. The staff all knew his name which is important so that he felt settled. I felt that nothing was too much trouble and that any difficulty could be overcome and dealt with. The house itself is very welcoming and the lounges have modern decor, they have gone to great lengths to make it a home and not an institution.

Can’t wait to see what they have planned for the rest of the year.

Place is clean and smell free, food is good and staff are kind and respectful in everything they do, my uncle is very happy here.

Apart from that everything is alright.

I look forward to spending many more years at Fazakerley House. Would like more activities taking place as I enjoy taking part.

Mum enjoyed her stay here and even managed to put some weight on!