Fazakerley House Care Home

Park Road, Prescot L34 3LN
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9.9 96 Reviews
  • Fazakerley House Care Home, Prescot
Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside.

There is much to love about this welcoming setting; residents enjoy spending time at the hair salon, in the sunny conservatory or going on trips out exploring the local area in the minibus. If they prefer the comforts of home, or are unable to venture outside, residents can also enjoy relaxation time in the range of en-suite and premier bedrooms.

Residents also benefit from quality meals prepared by the in house catering team. Recognising the nutritional requirements of older people, the team offer a wide variety of meals to be enjoyed in the spacious and welcoming dining areas. During the warmer months, the peaceful garden is also a firm favourite with residents and their loved ones to enjoy a spot of al fresco dining.

The care provided at the home is second to none. The care team apply their experience to get to know residents' care needs, carrying out regular reviews so they are able to respond to any changes. But on top of this, they also work hard to make sure residents know they are valued as an individual, offering a range of opportunities for them to get involved in things that they enjoy.

Leading by example, the home manager prioritises resident wellbeing at all times, ensuring that Fazakerley House is a happy place to live for every resident.
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Care Provided by Fazakerley House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke

Facilities

  • Minibus or other transport
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £994
  • Self-Funded Residential Dementia Care: from £1056
  • RESPITE Self-Funded Residential Care: from £1093
  • RESPITE Self-Funded Residential Dementia Care: from £1161

These prices are only a guideline, please contact Fazakerley House Care Home to find out the exact price for your requirements.

Contact Fazakerley House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Fazakerley House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jane Furlong (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (15)

Fazakerley House Care Home Reviews (96)

9.9

Fazakerley House Care Home has a Review Score of 9.9 (9.931) out of 10, based on 29 reviews in the last 2 years.
Over all time Fazakerley House Care Home has 96 reviews.

Overall Experience
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Date Published
  • 96
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Reviewer Connection to Fazakerley House Care Home
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Review from J P (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall very please with the care my mother is receiving all the staff are very nice and nothing too much trouble for them .they are very helpful and kind with the my mother and always there for any concerns I may have about her care .
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Review from Paul R (Son of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum has been at Fazakerley House the staff have spent the time and effort in small
Personal ways that in time have allowed mum to gain trust and friendship from both other residents and the staff.
It is hard and was a lot more for the first 3-4 months and very upsetting for mum and myself.
After this period the effort and dedication in conjunction with honest and respectful care the facility has now become - what mum calls home. This means more to me than just a care rating or monotonous care schedules.
I thank them and wish them continued recognition for the level of commitment and friendliness coupled with the professional care they provide.
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Review from L C (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding manager and leader working with an equally outstanding team. Care is exceptionally good and of a high standard at all times.
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Review from S S (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely home.staff are brilliant and manager Jane is fab a home from home.I would highly recommend this home because of the facilities and services and standards of excellence in care.My mum is well cared for here
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Review from R C (Next of Kin) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are wonderful curtious and helpful I could not ask for anything more. mum is safe secure and happy which is all I could ask I can sleep at night knowing mum is secure and safe I ask mum everyday what she's been doing she happy in the meeting room
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Review from Barbara H (Wife of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am made up with the care provided at Fazakerley house . My husband was very well cared for. I wouldn't hesitate to place him here again on respite.I felt more at ease knowing that he was well looked after
Thank-you to everyone
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Review from Mintu M (Friend of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful care and support!
Fazakerley House is truly a special place - warm, welcoming and attentive in every way. The staff are professional, compassionate and go above and beyond to make residents feel safe, valued and genuinely cared for. The home feels like a family, with engaging activities,
a lovely atmosphere and brilliant attention to individual needs. We couldn't be happier with the care provided here and highly recommend Fazakerley House to anyone looking for an exceptional care home.
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Review from P P (Friend of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful care home! All of the staff go above and beyond for the residents. There is a lovely warm feeling/atmosphere when you step inside. The residents look happy and well cared for. During my visits I have met most of the staff. The care staff, the kitchen and domestic staff, and they are
all wonderful at their jobs. The food served is gorgeous and the menu is well thought out. The Registered Manager, Jane, is the most kind, compassionate and selfless person I have ever met and runs her home with confidence and efficiency. She is well respected by the staff, the residents and visitors.
Thank you Fazakerley House for all that you do xx
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Review from E M (Friend of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to visit my nans friend today and she was sat happily with her baby doll sh was so happy which warmed my heart the staff where so welcoming it was just lovely the way that they take the time to talk to you and make you feel welcome everyone looked happy and comfortable what a great home
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Review from I C (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy to leave my husband at Fazakerley House as he is well cared for, and the home is clean and welcoming. I feel at ease when he is on respite due to the care, which is exceptional. I would highly recommend this home.
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Review from W L (Friend of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I visited our friend at Fazakerley House. Our friend was sat smiling with a staff member who was showing her family pictures. Management should be so proud of their staff and how they interact with residents. This home is well managed, and I would highly recommend Fazakerley House Care Home,
where residents are well cared for; the staff and management are amazing.
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Review from J L (Friend of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend who is living with dementia. On my arrival, the home was calm, and staff friendly and welcoming. I was directed to my friend who was sat with a staff member who was going through family photos. The look on her face was a picture. Staff go above and beond in this care home.
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Review from D F (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Fazakerley House, the staff have gone above and beyond and continue to do so with all aspects of her care.
It has been a difficult time for her as she lost her husband back in September, the manager and all the staff have been amazing with their time towards her.
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Review from Jessica B (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Fazakerley House for over a year now. I looked at several homes and none compared to the feeling I got when I first visited this home, it really has a personal touch. A daunting time for me quickly turned into one of the best decisions I made for my nan. The staff are down to earth
and go above and beyond for all the residents, nothing is ever too much to ask. The level of care the staff give to my nan is second to none, I will never be able to thank them enough for the sense of security I have knowing my nan is safe and well looked after. The home is well-managed and always has something going on to entertain the residents. The staff have always made me feel welcome since the day my nan moved in, they are always happy to provide me with updates over the phone on days I am unable to visit. I couldn't recommend Fazakerley House more.
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Review from Sophie H (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend Fazakerly House enough. It's never an easy decision moving a family member into care, but the staff here are just amazing; they treat all the residents like members of their own family. Nothing is ever too much. Always so welcoming when you visit, and my grandads never had a bad
word to say.
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Review from Maggie T (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place to look after my grandad, I feel settled knowing he's in here with all the amazing staff. I like to visit here, they make you feel welcome, and there is a lovely feel to the environment. I will give it 10 stars
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Review from E T (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Fazakerley House for the last four months of her life and thoroughly enjoyed her time here. The staff are just wonderful. I really can't recommend the care home enough. The manager is fabulous. The environment is definitely a home away from home. Cheerful and friendly. I know
I keep saying this, but I can't thank you all enough for mum's care.
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Review from P D (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fazakerley House has been a change of living for my mum aged 88/89. She suffers for Alzheimer/Dementia. She has settled in so well and me/wife can see 100% improvement in herself. She seems so content in herself were she is. All the staff keep it bright upbeat. Mum likes the food in general we/all are
very pleased with Fazakerley House. Such a calm atmosphere for all residents.
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Review from Lesley H (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad passed away recently in the local hospital, age 92. Up until then he had resided at Fazakerly House. I cannot praise them all highly enough. The girls who cared for him were absolutely wonderful, they could not do enough for him. He was much loved by the staff there. He had a lovely ensuite
room, he called it his holiday apartment. He was always warm and comfortable. If he needed access to a GP or nurse they were always quick to visit him. My brother, sister and myself are so grateful to the wonderful team and just wanted to thank them so much for the excellent care they showed my dad.


Also a special mention to the cleaners, who kept Fazakerley house so clean. Never were there any unpleasant smells that sometime occur in homes. Finally to the team who were simply marvellous and I cannot thank them enough

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Review from M F (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Fazakerley House Care Home, Prescot for approximately six months. She is 94 years old and lost her husband of 71 years in February 2024. As a family we were reluctant to made the move to a residential home, however it has proved to be such a positive experience for us
all. Mum's mental state has improved considerably due to the love and care from all the staff.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Fazakerley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for Fazakerley House Care Home is calculated as follows: ( (325 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 347 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fazakerley House Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Jane

Jane Furlong

Job Title: Home Manager

Introducing Jane Furlong
Home Manager at Fazakerley House, Prescot


What does ‘kindness’ mean to you?


“Person-centred care and respecting peoples’ dignity.”


As a dedicated healthcare professional, Jane has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jane closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jane remarked:


“Achieving goals and getting good outcomes”


Outside of work, Jane is very family orientated and loves spending time with her grandchildren. She also enjoys going on regular holidays.


If you would like to find out more about Fazakerley House, Jane would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Fazakerley House Care Home

What types of Care is Fazakerley House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fazakerley House Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Fazakerley House Care Home?

Minibus or other transport, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Fazakerley House Care Home to the centre of Prescot?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fazakerley House Care Home to verify any information. View our terms and conditions. Fazakerley House Care Home has an Enhanced Service - more info.