Fazakerley House Care Home

Park Road, Prescot L34 3LN
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9.9 88 Reviews
  • Fazakerley House Care Home, Prescot
Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside.

There is much to love about this welcoming setting; residents enjoy spending time at the hair salon, in the sunny conservatory or going on trips out exploring the local area in the minibus. If they prefer the comforts of home, or are unable to venture outside, residents can also enjoy relaxation time in the range of en-suite and premier bedrooms.

Residents also benefit from quality meals prepared by the in house catering team. Recognising the nutritional requirements of older people, the team offer a wide variety of meals to be enjoyed in the spacious and welcoming dining areas. During the warmer months, the peaceful garden is also a firm favourite with residents and their loved ones to enjoy a spot of al fresco dining.

The care provided at the home is second to none. The care team apply their experience to get to know residents' care needs, carrying out regular reviews so they are able to respond to any changes. But on top of this, they also work hard to make sure residents know they are valued as an individual, offering a range of opportunities for them to get involved in things that they enjoy.

Leading by example, the home manager prioritises resident wellbeing at all times, ensuring that Fazakerley House is a happy place to live for every resident.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke

Facilities

  • Minibus or other transport
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £933
  • Self-Funded Residential Dementia Care: from £991
  • RESPITE Self-Funded Residential Care: from £1026
  • RESPITE Self-Funded Residential Dementia Care: from £1090

These prices are only a guideline, please contact Fazakerley House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jane Furlong (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (45)

Fazakerley House Care Home Reviews (88)

9.9

Fazakerley House Care Home has a Review Score of 9.9 (9.882) out of 10, based on 24 reviews in the last 2 years.
Over all time Fazakerley House Care Home has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Fazakerley House Care Home
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Total of 88, showing 1-20
Review from W L (Friend of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I visited our friend at Fazakerley House. Our friend was sat smiling with a staff member who was showing her family pictures. Management should be so proud of their staff and how they interact with residents. This home is well managed, and I would highly recommend Fazakerley House Care Home,
where residents are well cared for; the staff and management are amazing.
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Review from J L (Friend of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend who is living with dementia. On my arrival, the home was calm, and staff friendly and welcoming. I was directed to my friend who was sat with a staff member who was going through family photos. The look on her face was a picture. Staff go above and beond in this care home.
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Review from Ronald C (Son of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Fazakerley House for approx 12 months and has always been treated with dignity and respect she is always clean and representable and also happy with her room and toilet she can be quite insular at times but is always asked if she wants to take part in the activities and is never
pressured into doing so my sister and I can relax knowing she is well cared for and happy
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Review from L C (Daughter of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here since Oct 2024, and the care she receives is of a consistently high standard. All of the staff are professional and caring with residents, and the home environment is warm, friendly and relaxed. Visiting is flexible, and I'm always made welcome and feel very confident
about the excellent care my mum receives here.
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Review from D F (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Fazakerley House, the staff have gone above and beyond and continue to do so with all aspects of her care.
It has been a difficult time for her as she lost her husband back in September, the manager and all the staff have been amazing with their time towards her.
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Review from Jessica B (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Fazakerley House for over a year now. I looked at several homes and none compared to the feeling I got when I first visited this home, it really has a personal touch. A daunting time for me quickly turned into one of the best decisions I made for my nan. The staff are down to earth
and go above and beyond for all the residents, nothing is ever too much to ask. The level of care the staff give to my nan is second to none, I will never be able to thank them enough for the sense of security I have knowing my nan is safe and well looked after. The home is well-managed and always has something going on to entertain the residents. The staff have always made me feel welcome since the day my nan moved in, they are always happy to provide me with updates over the phone on days I am unable to visit. I couldn't recommend Fazakerley House more.
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Review from Sophie H (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend Fazakerly House enough. It's never an easy decision moving a family member into care, but the staff here are just amazing; they treat all the residents like members of their own family. Nothing is ever too much. Always so welcoming when you visit, and my grandads never had a bad
word to say.
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Review from Maggie T (Granddaughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place to look after my grandad, I feel settled knowing he's in here with all the amazing staff. I like to visit here, they make you feel welcome, and there is a lovely feel to the environment. I will give it 10 stars
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Review from E T (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Fazakerley House for the last four months of her life and thoroughly enjoyed her time here. The staff are just wonderful. I really can't recommend the care home enough. The manager is fabulous. The environment is definitely a home away from home. Cheerful and friendly. I know
I keep saying this, but I can't thank you all enough for mum's care.
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Review from P D (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fazakerley House has been a change of living for my mum aged 88/89. She suffers for Alzheimer/Dementia. She has settled in so well and me/wife can see 100% improvement in herself. She seems so content in herself were she is. All the staff keep it bright upbeat. Mum likes the food in general we/all are
very pleased with Fazakerley House. Such a calm atmosphere for all residents.
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Review from Lesley H (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad passed away recently in the local hospital, age 92. Up until then he had resided at Fazakerly House. I cannot praise them all highly enough. The girls who cared for him were absolutely wonderful, they could not do enough for him. He was much loved by the staff there. He had a lovely ensuite
room, he called it his holiday apartment. He was always warm and comfortable. If he needed access to a GP or nurse they were always quick to visit him. My brother, sister and myself are so grateful to the wonderful team and just wanted to thank them so much for the excellent care they showed my dad.


Also a special mention to the cleaners, who kept Fazakerley house so clean. Never were there any unpleasant smells that sometime occur in homes. Finally to the team who were simply marvellous and I cannot thank them enough

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Review from M F (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Fazakerley House Care Home, Prescot for approximately six months. She is 94 years old and lost her husband of 71 years in February 2024. As a family we were reluctant to made the move to a residential home, however it has proved to be such a positive experience for us
all. Mum's mental state has improved considerably due to the love and care from all the staff.
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Review from Kathy C (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved in to Fazakerley House October 2023. As a family we looked at several care homes before deciding on Fazakerley house. We feel dad received the best care and that we had made the best decision. Unfortunately dad passed away on 3rd of January 2025. The support and care my dad and my family
received was second to none. Although dad had dementia he felt at home and had a good relationship with all the staff. We would have no hesitation in recommending Fazakerley house to anyone. We can not thank the staff enough especially during his last days.
Reply from Clare Sheehan, Careline Advisor at Fazakerley House Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your father received at Fazakerley House care home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from M L (Son of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 2 years now and her care is excellent. All the staff are well informed of her condition and needs, and although those needs have changed recently, the staff have adapted really well. Mum is content and well looked after.
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Review from John Q (Son of Resident) published on 23 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at Fazakerley House for approximately 6 months this year. During that time his physical and mental health greatly improved. This was due to the excellent care that he received from the wonderful staff at the home. This is a well-managed home full of dedicated, caring staff who
create a homely atmosphere. Nothing was too much trouble for them. The home is clean and tidy with a lovely quiet lounge for visits. There is a full activities programme for the residents. Visiting times are flexible but meal times are rightly protected.
The administration process is very efficient.
Sadly my dad passed away after a very short illness but I am pleased that he spent the last few months of his life in the care of the manager and her team. I thank all of them and would recommend this home to anyone looking to place a family member into care.
Reply from Clare Sheehan, Careline Advisor at Fazakerley House Care Home

We are pleased to hear you were very happy with the quality of care your Dad received at Fazakerley House care home. Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from Stephanie P (Granddaughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot put into words how excellent this home is. The care they provide to my Nan is incredible. On every visit we are met with a welcoming atmosphere. The staff all have such a caring nature. Nothing is too much trouble. From the first day of my nan becoming a resident, the staff have supported her.
The Home Manager is both professional and helpful. And also has the resident's needs at the centre of everything she does. Lots of activities and fundraising and plenty of days out. I would recommend this home to anybody.
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Review from M F (Daughter of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming. The home itself is clean and well-presented (modern). It's very reassuring knowing mum is safe and well looked after.
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Review from J P (Daughter of Resident) published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of this home for a couple of months now. She is very happy with everything and feels comfortable and cared for. The staff are very helpful and caring and treat my mum and us, very well when we visit. It is very difficult when you have to send your parent to a care home and
some are not too pleasant. This care home has been the best choice have have made. We couldn't ask for more only that our mum is happy and she tells us she is. So were are very happy with the Fazakerley House.
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Review from G C (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was recently placed in Fazakerley House after a 10-week stay in hospital. I have been so pleased with how quickly she has settled in, it is a home from home. The staff are all lovely and very approachable and nothing is too much trouble. The manager is professional and knows all the residents
so well and lovely to see her with them. The home offered regular activities and outings which my mum joins in and has seen her so much brighter and engaging again. I would recommend this home.
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Review from Michelle G (Granddaughter of Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has come on leaps and bounds since moving to this care home. All the carers take such good care of him, he’s always clean and well presented, his room is always tidy. On today’s visit I saw a massive improvement in grandad’s cognitive skills, he can now hold a conversation and his mobility
has improved so much. I can only put it down to how well he’s being looked after. He was never a big eater but is now eating 3 good meals a day and says the food is lovely. I’m really happy with his care here and would recommend this home to anybody looking for somewhere for their loved ones.
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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Fazakerley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Fazakerley House Care Home is calculated as follows: ( (254 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 287 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fazakerley House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Jane

Jane Furlong

Job Title: Home Manager

Introducing Jane Furlong
Home Manager at Fazakerley House, Prescot


What does ‘kindness’ mean to you?


“Person-centred care and respecting peoples’ dignity.”


As a dedicated healthcare professional, Jane has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jane closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jane remarked:


“Achieving goals and getting good outcomes”


Outside of work, Jane is very family orientated and loves spending time with her grandchildren. She also enjoys going on regular holidays.


If you would like to find out more about Fazakerley House, Jane would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Fazakerley House Care Home

What types of Care is Fazakerley House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fazakerley House Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Fazakerley House Care Home?

Minibus or other transport, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Fazakerley House Care Home to the centre of Prescot?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fazakerley House Care Home to verify any information. View our terms and conditions. Fazakerley House Care Home has an Enhanced Service - more info.