






Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside.
There is much to love about this welcoming setting; residents enjoy spending time at the hair salon, in the sunny conservatory or going on trips out exploring the local area in the minibus. If they prefer the comforts of home, or are unable to venture outside, residents can also...
Care Provided by Fazakerley House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fazakerley House Care Home for full pricing details and T&Cs.
Contact Fazakerley House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jane Furlong(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2008
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (15)
Fazakerley House Care Home Reviews (98)
Fazakerley House Care Home has a Review Score of 9.9 (9.936) out of 10, based on 25 reviews in the last 2 years.
Over all time Fazakerley House Care Home has 98 reviews.
My dad passed away recently in the local hospital, age 92. Up until then he had resided at Fazakerly House. I cannot praise them all highly enough. The girls who cared for him were absolutely wonderful, they could not do enough for him. He was much loved by the staff there. He had a lovely ensuite room, he called it his holiday apartment. He was always warm and comfortable. If he needed access to a GP or nurse they were always quick to visit him. My brother, sister and myself are so grateful to the wonderful team and just wanted to thank them so much for the excellent care they showed my dad.
Also a special mention to the cleaners, who kept Fazakerley house so clean. Never were there any unpleasant smells that sometime occur in homes. Finally to the team who were simply marvellous and I cannot thank them enough
My mother has been a resident at Fazakerley House Care Home, Prescot for approximately six months. She is 94 years old and lost her husband of 71 years in February 2024. As a family we were reluctant to made the move to a residential home, however it has proved to be such a positive experience for us all. Mum's mental state has improved considerably due to the love and care from all the staff.
My father moved in to Fazakerley House October 2023. As a family we looked at several care homes before deciding on Fazakerley house. We feel dad received the best care and that we had made the best decision. Unfortunately dad passed away on 3rd of January 2025. The support and care my dad and my family received was second to none. Although dad had dementia he felt at home and had a good relationship with all the staff. We would have no hesitation in recommending Fazakerley house to anyone. We can not thank the staff enough especially during his last days.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your father received at Fazakerley House care home, kindness is at the heart of everything we do. Kind words like these are testament to the...
My mother has been a resident for 2 years now and her care is excellent. All the staff are well informed of her condition and needs, and although those needs have changed recently, the staff have adapted really well. Mum is content and well looked after.
The administration process is very efficient.
Sadly my dad passed away after a very short illness but I am pleased that he spent the last few months of his life in the care of the manager and her team. I thank all of them and would recommend this home to anyone looking to place a family member into care.
We are pleased to hear you were very happy with the quality of care your Dad received at Fazakerley House care home. Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.
I cannot put into words how excellent this home is. The care they provide to my Nan is incredible. On every visit we are met with a welcoming atmosphere. The staff all have such a caring nature. Nothing is too much trouble. From the first day of my nan becoming a resident, the staff have supported her. The Home Manager is both professional and helpful. And also has the resident's needs at the centre of everything she does. Lots of activities and fundraising and plenty of days out. I would recommend this home to anybody.
The staff are very friendly and welcoming. The home itself is clean and well-presented (modern). It's very reassuring knowing mum is safe and well looked after.
My mum has been a resident of this home for a couple of months now. She is very happy with everything and feels comfortable and cared for. The staff are very helpful and caring and treat my mum and us, very well when we visit. It is very difficult when you have to send your parent to a care home and some are not too pleasant. This care home has been the best choice have have made. We couldn't ask for more only that our mum is happy and she tells us she is. So were are very happy with the Fazakerley House.
My mum was recently placed in Fazakerley House after a 10-week stay in hospital. I have been so pleased with how quickly she has settled in, it is a home from home. The staff are all lovely and very approachable and nothing is too much trouble. The manager is professional and knows all the residents so well and lovely to see her with them. The home offered regular activities and outings which my mum joins in and has seen her so much brighter and engaging again. I would recommend this home.
My grandad has come on leaps and bounds since moving to this care home. All the carers take such good care of him, he’s always clean and well presented, his room is always tidy. On today’s visit I saw a massive improvement in grandad’s cognitive skills, he can now hold a conversation and his mobility has improved so much. I can only put it down to how well he’s being looked after. He was never a big eater but is now eating 3 good meals a day and says the food is lovely. I’m really happy with his care here and would recommend this home to anybody looking for somewhere for their loved ones.
This is a wonderful care home for your loved ones. My dad moved in a couple of months ago from hospital and the turnaround I have seen in him is fabulous. All the staff are wonderful and take great care of him. He tells me the food is great and he eats everything they give him. The home is spotlessly clean and very well maintained and always smells fresh and clean. The lounges are bright and cheerful and frequently decorated for different events. The bedrooms are well looked after and bright and airy and my dad alway looks clean, smart and shaved when I visit. He has settled here very well and as his family, we are more than satisfied with everything about this home.
My aunt stayed in the nursing home for seven weeks due to a broken leg and torn ligaments on the other leg. She wasn't able to put her feet down so was confined to her room. The care she received was good, the staff were all very friendly and helped make her time with them as pleasant as possible. Whenever I visited I found the staff and management very good.
Both residents and staff are extremely welcoming and helpful.
The only negative side was limited staff, resulting in some issues of care whilst being of high standard but sometimes staff were not able to respond as quickly as was needed. Issues causing distress, 1) waiting too long for commode assistance and 2) woken at 7 am for non-urgent medication and then waiting until breakfast at 10:30 am for a drink (i.e. tea or coffee).
Thank you for your review. We value all feedback as this helps us to improve our service where required and take on board any lessons learnt. Please be assured that staffing levels are continuously reviewed to ensure they are appropriate for the dependencies and needs of our residents. Medications...
The care home has a lovely, friendly feeling. All the staff are friendly and helpful, nothing is too much trouble. My mum came on respite with a view to long-term but her mobility and social awareness have improved immensely, all thanks to the staff.
Went to see a friend, shown to the big room, there was a singer on. Everyone was enjoying themself, including the staff (dancing) they were having a great time., everyone was happy. Good staff. Marks 100/100. Keep up the good work.
This place is amazing and highly recommended!
All staff and management have all gone out of their way to welcome and make my mother's stay a comfortable one.She’s been in 4 times on respite this year and my mother has enjoyed her stay every time.
On behalf of my mother. Many thanks.
After 10 weeks in hospital, my father-in-law came to Fazakerley House Care Home for respite. My first impression was a warm welcome from all team members in every area. Very homely feel, and as my father-in-law put it, not having to wait when he needed any assistance. Staff fully obliging, caring, happy and clearly love what they do. We as a family feel so reassured as we know it can be quite daunting and scary for our loved ones. This place is incredible along with all the amazing staff.
The lounges and dining areas in the home were bright and spacious and there was plenty of room for residents and visitors.
The food was excellent.
Some of the residents had serious mental and physical problems. The staff were most kind and skilful when dealing with them.
I've been very impressed with Fazakerley House. It's incredibly well run, and the staff are very caring and professional. I feel very confident leaving my mum in their care and always enjoy going in to visit her. Fazakerley House is also in a great location - quiet, but also very clean to the town centre.
Fazakerley House is amazing - nothing is too much trouble for them. The manager is fantastic, as are the staff. My mum had a fall and was taken to hospital, and the next day, the manager and a senior visited her on the ward, and one of the staff of the ward said that this never happens - absolutely outstanding. Thanks ever so much. Would highly recommend this fab care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Fazakerley House Care Home.
Meet the Team (1)

Home Manager at Fazakerley House, Prescot
What does ‘kindness’ mean to you?
“Person-centred care and respecting peoples’ dignity.”
As a dedicated healthcare professional, Jane has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Jane closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Jane remarked:
“Achieving goals and getting good outcomes”
Outside of work, Jane is very family orientated and loves spending time with her grandchildren. She also enjoys going on regular holidays.
If you would like to find out more about Fazakerley House, Jane would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fazakerley House Care Home to verify any information. View our terms and conditions. Fazakerley House Care Home has an Enhanced Service -more info.