
The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)



The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)



At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.
From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.
The catering team at Kirkby House...
Care Provided by Kirkby House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkby House Care Home for full pricing details and T&Cs.
Contact Kirkby House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Tracey Conlin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (44)
Kirkby House Care Home Reviews (112)
Kirkby House Care Home has a Review Score of 9.9 (9.868) out of 10, based on 30 reviews in the last 2 years.
Over all time Kirkby House Care Home has 112 reviews.
Kirby House has a good vibe, the staff are excellent caring and living. Very clean standards and I'm very happy that my wife is here.
Kirkby House is a very nice place to be. My mum is very happy living here and the staff are excellent and very friendly. Mum is cared for very well.
My mum is given the best care here and treated with dignity. The support of all the staff is great and she is very happy here which is what I want.
I would recommend this home because the staff are excellent carers. The home is very very clean, food fantastic, activities are brilliant and necessary for their well being. Thank you 10/10.
She receives good care and help when needed to maintain her health and independence. The staff are always very approachable and show care and understanding to all residents.
Staff are polite, friendly, helpful, always willing to help and support the family and staff care very much for the residents. My mum has settled in the home and is cared for 24/7.
Attentive and caring. Well looked after and enjoys the activities and food. Lots of laughs.
This care home is very friendly. The staff are always lovely and kind and they all seem like they genuinely want to work here.
Very clean and pleasant home with nice staff. Mum has settled very well and seems happy with everybody.
Very friendly and helpful staff.
Brilliant!!
The home is clean and tidy and the staff do an amazing job under very difficult and demanding circumstances. The food and care that is given is excellent.
I think it's a lovely home. Smells lovely when you walk in. Food looks lovely and staff are lovely.
Today we all played bingo. It was very good.
Friends and family can visit and take me out at any time. Nothing is too much trouble. Visitors comment on the lovely friendly atmosphere that pervades the home. Caring for myself is no longer an option so I am lucky to be here in Kirkby House.
Staff are very helpful and friendly. Rooms are nice and bright. Everything is clean and a nice fresh smell. Food is good and healthy eating. My sister eats everything and a variety.
Every time I visit my Nan I can see how happy and well looked after. The food menu offers a variety of food so residents have a choice. They have daily activities such as Bingo which my Nan enjoys and if I visit during an activity I will join in with her. My Nan has made friends since being at the care home which has helped her. The staff have been really helpful and my Nan loves them.
Kirkby House is very clean and tidy. Staff very nice and mum is settled well. We are very happy.
Mum is always very well presented, hair always done.
And the main thing to me is that Mum is well looked after and safe.
As a family, we are very pleased.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 23 Jan 2025
HC-One’s Kirkby House Care Home, in Kirkby, Knowsley, Merseyside, has been marking the Big Garden Birdwatch taking place from January 24 to 26, 2025. The Big Garden Birdwatch encourages nature...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Kirkby House Care Home.
Accreditations
There are no accreditations posted yet for Kirkby House Care Home.
Meet the Team (1)

“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”
Tracey has gained over 30 years’ experience in providing care and support to older people, to enrich their lives.
She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked for the company for a number of years, Tracey closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.
She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kirkby House.
When asked what she enjoys most abouther role, Tracey remarked: “I just love spending time with our Residents and seeing them smile.”
Away from work, Tracey likes to spend her spare time reading and watching films.
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