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Kirkby House Care Home

James Holt Avenue, Westvale, Kirkby, Liverpool, Merseyside L32 5TD
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The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.

The catering team at Kirkby House...  

Care Provided by Kirkby House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,155
Residential Dementia CareFrom £1,137From £1,251

Contact Kirkby House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracey Conlin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Kirkby House Care Home Reviews (112)

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9.9

Kirkby House Care Home has a Review Score of 9.9 (9.868) out of 10, based on 30 reviews in the last 2 years. Over all time Kirkby House Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Albert P (Husband of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Kirby House has a good vibe, the staff are excellent caring and living. Very clean standards and I'm very happy that my wife is here.

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Review from Karl P (Son of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Kirkby House is a very nice place to be. My mum is very happy living here and the staff are excellent and very friendly. Mum is cared for very well.

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Review from Margaret M (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card
Overall Experience

My mum is given the best care here and treated with dignity. The support of all the staff is great and she is very happy here which is what I want.

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Review from Lorraine J (Friend of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

I would recommend this home because the staff are excellent carers. The home is very very clean, food fantastic, activities are brilliant and necessary for their well being. Thank you 10/10.

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Review from S O (Friend of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience
My friend has been in Kirkby House since February 2018 and settled well after the first few weeks. She now refers to here as her home.

She receives good care and help when needed to maintain her health and independence. The staff are always very approachable and show care and understanding to all residents.

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Review from M J (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card
Overall Experience

Staff are polite, friendly, helpful, always willing to help and support the family and staff care very much for the residents. My mum has settled in the home and is cared for 24/7.

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Review from M M (Daughter-in-law of Resident) published on 1 November 2018 Submitted via Postal Card
Overall Experience

Attentive and caring. Well looked after and enjoys the activities and food. Lots of laughs.

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Review from C M (Granddaughter of Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience

This care home is very friendly. The staff are always lovely and kind and they all seem like they genuinely want to work here.

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Review from C M (Son of Resident) published on 12 September 2018 Submitted via Postal Card
Overall Experience

Very clean and pleasant home with nice staff. Mum has settled very well and seems happy with everybody.

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Review from R C (Daughter of Resident) published on 12 September 2018 Submitted via Postal Card
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Very friendly and helpful staff.

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Review from Edward M (Brother of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

Brilliant!!

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Review from Paul S (Son-in-law of Resident) published on 23 August 2018 Submitted via Postal Card
Overall Experience

The home is clean and tidy and the staff do an amazing job under very difficult and demanding circumstances. The food and care that is given is excellent.

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Review from Marie H (Daughter of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience

I think it's a lovely home. Smells lovely when you walk in. Food looks lovely and staff are lovely.

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Review from Whinny M (Sister of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience
I'm happy that my sister is here. She is safe and happy.

Today we all played bingo. It was very good.

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Review from Hazel R (Resident / Service User) published on 12 July 2018 Submitted via Postal Card
Overall Experience
Kirkby House has been my home for 6 months and I couldn't wish for better care. Staff here have become my family. All my needs are catered for. I have a lovely room which I have personalised with my own belongings.

Friends and family can visit and take me out at any time. Nothing is too much trouble. Visitors comment on the lovely friendly atmosphere that pervades the home. Caring for myself is no longer an option so I am lucky to be here in Kirkby House.

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Review from Gladys J (Sister of Resident) published on 17 April 2018 Submitted via Postal Card
Overall Experience

Staff are very helpful and friendly. Rooms are nice and bright. Everything is clean and a nice fresh smell. Food is good and healthy eating. My sister eats everything and a variety.

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Review from Michaela P (Granddaughter of Resident) published on 3 April 2018 Submitted via Postal Card
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Every time I visit my Nan I can see how happy and well looked after. The food menu offers a variety of food so residents have a choice. They have daily activities such as Bingo which my Nan enjoys and if I visit during an activity I will join in with her. My Nan has made friends since being at the care home which has helped her. The staff have been really helpful and my Nan loves them.

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Review from Marie H (Daughter of Resident) published on 3 April 2018 Submitted via Postal Card
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Kirkby House is very clean and tidy. Staff very nice and mum is settled well. We are very happy.

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Review from Susan P (Daughter of Resident) published on 19 March 2018 Submitted via Postal Card
Overall Experience
The staff are amazing.
Mum is always very well presented, hair always done.

And the main thing to me is that Mum is well looked after and safe.

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Review from Carol H (Daughter of Resident) published on 19 March 2018 Submitted via Postal Card
Overall Experience
Excellent. We knew when we visited that Kirby House would be the best place for mum to be.

As a family, we are very pleased.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 23 Jan 2025

    HC-One’s Kirkby House Care Home, in Kirkby, Knowsley, Merseyside, has been marking the Big Garden Birdwatch taking place from January 24 to 26, 2025. The Big Garden Birdwatch encourages nature...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Kirkby House Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Kirkby House Care Home.

Meet the Team (1)

Tracey Conlin
Tracey ConlinJob Title:Home Manager

“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”

Tracey has gained over 30 years’ experience in providing care and support to older people, to enrich their lives.

She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked for the company for a number of years, Tracey closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kirkby House.

When asked what she enjoys most about

her role, Tracey remarked: “I just love spending time with our Residents and seeing them smile.”

Away from work, Tracey likes to spend her spare time reading and watching films.

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