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Kirkby House Care Home

James Holt Avenue, Westvale, Kirkby, Liverpool, Merseyside L32 5TD
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The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.

The catering team at Kirkby House...  

Care Provided by Kirkby House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,155
Residential Dementia CareFrom £1,137From £1,251

Contact Kirkby House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracey Conlin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Kirkby House Care Home Reviews (112)

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9.9

Kirkby House Care Home has a Review Score of 9.9 (9.868) out of 10, based on 30 reviews in the last 2 years. Over all time Kirkby House Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Margaret D (Wife of Resident) published on 3 May 2016 Submitted via Postal Card
Overall Experience

I am very happy with my husband being at Kirkby House its so very homely and warm and girls are very kind. If any of the answers were dissatisfied I would not have my loved one staying there.

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Review from Michael W (Son of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

We as a family chose Kirkby House for dad, because when we visited the place was clean and the staff were helpful. It was great to see interaction around the home we felt it was just like dad being at his home with lots of new people.

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Review from Joyce B (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card
Overall Experience

I am very pleased with the care provided to mum, the trust we had in staff to take mum out for events. Kirby House is a very happy home to live in or visit. I feel that the end of life care shown to mum was incredible and so very nice and peaceful and we couldn't have asked for more from the team.

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Review from Demi H (Granddaughter of Resident) published on 4 April 2016 Submitted via Postal Card
Overall Experience

All the staff are fab with my nan and I don't worry about her any more, when ever I need someone to talk to there is someone always there. The room is always clean and I like the way we can come at any time of the day. When I see my nan looking a bit sick or tired the staff always listen to me. I don't have anything bad to say about this place.

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Review from Debi D (Daughter of Resident) published on 29 March 2016 Submitted via Postal Card
Overall Experience
When I made the choice to put my dad in a home as I couldn't look after his 24/7 needs I was very reluctant, but my dad being in Kirkby House I couldn't be happier. I know dad's needs are met, my dad is content where he is and so am I, all the staff are lovely and all the residents are well looked after.

The staff keep me informed with everything with my dad I couldn't recommend them enough, how much of a weight it has taken off me knowing I go home and my dad is safe and well looked after.

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Review from William H (Husband of Resident) published on 10 March 2016 Submitted via Postal Card
Overall Experience

The home and the area is beautiful. There is a decent bus service so I can visit my wife daily and car park facilities. The staff are very good, I am happy with all her care and I know she is HAPPY.

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Review from M B (Daughter of Resident) published on 9 February 2016 Submitted via Postal Card
Overall Experience

My mother had been in the care of staff at Kirkby House since March 2015. Staff were so very kind and caring. My mother had Alzheimer's and needed full time personal care. In January 2016 her condition deteriorated. Staff gave the most amazing end of life care until she passed away on 24 January 2016. The staff also looked after my family and me over the last few days, bringing food and drinks to us around the clock.

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Review from Swifty (Son of Resident) published on 4 February 2016 Submitted via Postal Card
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I cannot praise the staff at Kirkby House highly enough. They looked after my mother like she was their own. I could tell what a fantastic relationship they all had with her. In her last days the staff were also wonderful to us, her sons and daughters. They treated us all with compassion and support, providing us with valid up to date information, and tea! Thank you.

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Review from H M (Daughter-in-law of Resident) published on 18 January 2016 Submitted via Postal Card
Overall Experience

I'm happy that my mother-in-law is happy and I'm very glad and pleased.

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Review from Edward M (Son of Resident) published on 4 January 2016 Submitted via Postal Card
Overall Experience

I am very pleased that Mum is staying at Kirkby House. Staff are excellent and more to the point Mum is very happy there.

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Review from J S (Daughter of Resident) published on 10 December 2015 Submitted via Postal Card
Overall Experience

In the 3 weeks mum has been here I cannot express my gratitude enough in all the support and genuine caring shown to both mum and myself. My mum has really got the spark back in her eyes, she is so settled, has made lots of friends and has not once asked to return to her home. She looks absolutely amazing. I cannot thank all involved in her care here enough. They have really made mums stay here such a pleasurable time. I would 100% recommend this care home.

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Review from Norah (Daughter of Resident) published on 8 December 2015 Submitted via Postal Card
Overall Experience

I am delighted with the care my mum receives at Kirkby House. It is a relief to me and my siblings to know that mum is safe and that her daily needs are provided for by such a dedicated team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 23 Jan 2025

    HC-One’s Kirkby House Care Home, in Kirkby, Knowsley, Merseyside, has been marking the Big Garden Birdwatch taking place from January 24 to 26, 2025. The Big Garden Birdwatch encourages nature...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Kirkby House Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Kirkby House Care Home.

Meet the Team (1)

Tracey Conlin
Tracey ConlinJob Title:Home Manager

“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”

Tracey has gained over 30 years’ experience in providing care and support to older people, to enrich their lives.

She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked for the company for a number of years, Tracey closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kirkby House.

When asked what she enjoys most about

her role, Tracey remarked: “I just love spending time with our Residents and seeing them smile.”

Away from work, Tracey likes to spend her spare time reading and watching films.

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