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Kirkby House Care Home

James Holt Avenue, Westvale, Kirkby, Liverpool, Merseyside L32 5TD
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The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool
Kirkby House Care Home, Liverpool

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.

From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.

The catering team at Kirkby House...  

Care Provided by Kirkby House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,050From £1,155
Residential Dementia CareFrom £1,137From £1,251

Contact Kirkby House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracey Conlin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2007
  • Number of floors: 1

Room Information

  • Single Rooms (44)

Kirkby House Care Home Reviews (112)

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9.9

Kirkby House Care Home has a Review Score of 9.9 (9.868) out of 10, based on 30 reviews in the last 2 years. Over all time Kirkby House Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Daniel M (Son of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

Mum is happy and content and as a family we are pleased with everything.

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Review from Ellen S (Sister of Resident) published on 16 March 2018 Submitted via Postal Card
Overall Experience

From what I have seen, I think Kirkby House is very good and they look after the people in their care very well.

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Review from Marcella H (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience

It was a very hard decision to put mum in a care home but we couldn't cover 24hours a day which mum needed. We viewed a lot of care homes, Kirby House stood out for me. Staff are lovely and do all they can to make mum feel at home. It takes a lot of pressure off us knowing mum is well looked after. Mum does miss her country and western nights out but she's made friends here.

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Review from Patricia G (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience

After caring for my mother constantly for over two years as a family she became unsafe to be left for even half an hour between shifts.The decision to have her in 24-hour care was the last resort after reviewing and viewing several different homes we made the decision to put her in Kirby House Care Centre. She has been here for over six months and settled well. The staff are marvellous and she has made friends.

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Review from Edward C (Son of Resident) published on 13 November 2017 Submitted via Postal Card
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Mum has got on really well since residing here, she is more responsive and has put on weight. She has her ups and downs but importantly, she is more aware of things going on around her and has improved in leaps and bounds.

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Review from Barbara W (Friend of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience

We are very happy to know that my friend is being very well looked after and cared for. I feel that it has allowed the family to enjoy their time spent with her.

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Review from Elizabeth H (Friend of Resident) published on 19 October 2017 Submitted via Postal Card
Overall Experience
I like Kirkby House Care Centre because of the staff and residents are well looked after.

It is a very lively place to be in which is a good thing.

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Review from Derek E (Son-in-law of Resident) published on 17 October 2017 Submitted via Postal Card
Overall Experience

My mum-in-law has been here for nearly 2 years. We could not wish for nicer staff to look after her.

She is cared for 24 hours a day and is well loved, the home is always clean and accidents are cleaned up straight away.

The residents are kept clean and treated with dignity. There is always someone to help and say hello.

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Review from Karen G (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card
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I am very pleased with Kirkby House, the staff really make it and Mum is happy. I just wish that there could be more activities in the day and seven days a week.

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Review from Elaine E (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card
Overall Experience

I like Kirkby House because it's friendly and very local for Dad. The staff have a great sense of humour, I'm happy that Mum is happy.

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Review from Diane J (Daughter of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Mum stayed on respite many times and I was very happy with everything, so when the time came for permanent care, Kirkby House was obviously our choice.

Mum has been at Kirkby House for over 2 years now and we are still very happy, and Mum is too.

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Review from Angela A (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card
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On our first visit to Kirkby House we were very impressed with the staff. Happy residents and the overall feel of the homely environment.

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Review from Stephen M (Son of Resident) published on 14 February 2017 Submitted via Postal Card
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What impressed me was I was able to call and view without an appointment. It is a lovely homely atmosphere. Plenty going on and a pleasant smell!

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Review from James C (Son of Resident) published on 10 February 2017 Submitted via Postal Card
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After viewing three other homes I decided I liked Kirkby House the best and I'm happy with my choice.

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Review from B M (Son of Resident) published on 8 February 2017 Submitted via Postal Card
Overall Experience

We decided to put Mum into Kirkby House as we were very happy after viewing. Kirkby House meets Mum's needs and that makes it so much easier for me.

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Review from Elaine S (Daughter of Resident) published on 8 February 2017 Submitted via Postal Card
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My mother and father have lived in Kirkby House for nearly two years. They have both settled in very well and received excellent care. Both have had health scares but have always received prompt and expert assistance and if requiring hospitalisation have returned to Kirkby House and made a good recovery. Overall I would say the staff are marvelous and do a great job. My only criticism (and it's not vital) is that all the rooms are not en-suite!

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Review from Susan S M (Daughter of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

I think it's brilliant, mum has settled so well and the staff are great/brilliant, can't find fault.

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Review from Angela (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card
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We're very happy that mum is at Kirkby House. We were recommended by a friend and are so glad we looked at and chose Kirkby House. Very happy with care that mum is getting that we can't provide.

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Review from Margaret B (Daughter of Resident) published on 9 December 2016 Submitted via Postal Card
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We think Kirkby House Care Centre is lovely. My husband has a degree in Mental Health Nursing and when we visit, my husband always says that Kirkby House Care Centre is one of the best care homes has ever seen. Staff are lovely. The manager is very helpful and knowledgeable. Dad says he never stops eating. I would recommend Kirkby House Care Centre.

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Review from Mrs W (Resident / Service User) published on 25 November 2016 Submitted via Postal Card
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Without a doubt! I would recommend Kirkby House Care Centre all the residents are all cared for well and look very presentable at all times. As a family, we are very pleased and think it's excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 23 Jan 2025

    HC-One’s Kirkby House Care Home, in Kirkby, Knowsley, Merseyside, has been marking the Big Garden Birdwatch taking place from January 24 to 26, 2025. The Big Garden Birdwatch encourages nature...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Kirkby House Care Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Kirkby House Care Home.

Meet the Team (1)

Tracey Conlin
Tracey ConlinJob Title:Home Manager

“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”

Tracey has gained over 30 years’ experience in providing care and support to older people, to enrich their lives.

She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked for the company for a number of years, Tracey closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kirkby House.

When asked what she enjoys most about

her role, Tracey remarked: “I just love spending time with our Residents and seeing them smile.”

Away from work, Tracey likes to spend her spare time reading and watching films.

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