
The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)



The staff are always polite and patient with Mum.Paul R(Son of Resident/Service User)



At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.
From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.
The catering team at Kirkby House...
At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care.
From Care Assistants to Wellbeing Coordinators and Chefs, each and every member of the professional care team is there to assist you or your loved one to settle in and enjoy life at the home.
The catering team at Kirkby House understand the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.
The dedicated and professional care team at Kirkby House like to learn about each resident’s hobbies and interests, allowing them to design a comprehensive activity programme full of things residents enjoy. They also recognise the significance of community, so from building relationships with the neighbours in local community groups and schools to arranging sightseeing trips in the local area, Kirkby House encourages residents to take an active role in the Kirkby community.
There's something for everyone at the friendly and welcoming care home, with a very popular wellbeing and activities plan consisting of events and activities, including a regular coffee morning. There is also a hair salon and sensory garden where residents can relax. So whether you're looking to get involved with the activities or events or would prefer to enjoy the slower pace of life, you can rest assured knowing that you have all the support you need.
Care Provided by Kirkby House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkby House Care Home for full pricing details and T&Cs.
Contact Kirkby House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Tracey Conlin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (44)
Kirkby House Care Home Reviews (114)
Kirkby House Care Home has a Review Score of 9.9 (9.892) out of 10, based on 28 reviews in the last 2 years.
Over all time Kirkby House Care Home has 114 reviews.
Mum is always very well presented, hair always done.
And the main thing to me is that Mum is well looked after and safe.
Mum is always very well presented, hair always done.
And the main thing to me is that Mum is well looked after and safe.
As a family, we are very pleased.
As a family, we are very pleased.
Mum is happy and content and as a family we are pleased with everything.
Mum is happy and content and as a family we are pleased with everything.
From what I have seen, I think Kirkby House is very good and they look after the people in their care very well.
From what I have seen, I think Kirkby House is very good and they look after the people in their care very well.
It was a very hard decision to put mum in a care home but we couldn't cover 24hours a day which mum needed. We viewed a lot of care homes, Kirby House stood out for me. Staff are lovely and do all they can to make mum feel at home. It takes a lot of pressure off us knowing mum is well looked after....
It was a very hard decision to put mum in a care home but we couldn't cover 24hours a day which mum needed. We viewed a lot of care homes, Kirby House stood out for me. Staff are lovely and do all they can to make mum feel at home. It takes a lot of pressure off us knowing mum is well looked after. Mum does miss her country and western nights out but she's made friends here.
After caring for my mother constantly for over two years as a family she became unsafe to be left for even half an hour between shifts.The decision to have her in 24-hour care was the last resort after reviewing and viewing several different homes we made the decision to put her in Kirby House Care...
After caring for my mother constantly for over two years as a family she became unsafe to be left for even half an hour between shifts.The decision to have her in 24-hour care was the last resort after reviewing and viewing several different homes we made the decision to put her in Kirby House Care Centre. She has been here for over six months and settled well. The staff are marvellous and she has made friends.
Mum has got on really well since residing here, she is more responsive and has put on weight. She has her ups and downs but importantly, she is more aware of things going on around her and has improved in leaps and bounds.
Mum has got on really well since residing here, she is more responsive and has put on weight. She has her ups and downs but importantly, she is more aware of things going on around her and has improved in leaps and bounds.
We are very happy to know that my friend is being very well looked after and cared for. I feel that it has allowed the family to enjoy their time spent with her.
We are very happy to know that my friend is being very well looked after and cared for. I feel that it has allowed the family to enjoy their time spent with her.
It is a very lively place to be in which is a good thing.
It is a very lively place to be in which is a good thing.
My mum-in-law has been here for nearly 2 years. We could not wish for nicer staff to look after her.
She is cared for 24 hours a day and is well loved, the home is always clean and accidents are cleaned up straight away.
The residents are kept clean and treated with dignity. There is always...
My mum-in-law has been here for nearly 2 years. We could not wish for nicer staff to look after her.
She is cared for 24 hours a day and is well loved, the home is always clean and accidents are cleaned up straight away.
The residents are kept clean and treated with dignity. There is always someone to help and say hello.
I am very pleased with Kirkby House, the staff really make it and Mum is happy. I just wish that there could be more activities in the day and seven days a week.
I am very pleased with Kirkby House, the staff really make it and Mum is happy. I just wish that there could be more activities in the day and seven days a week.
I like Kirkby House because it's friendly and very local for Dad. The staff have a great sense of humour, I'm happy that Mum is happy.
I like Kirkby House because it's friendly and very local for Dad. The staff have a great sense of humour, I'm happy that Mum is happy.
Mum stayed on respite many times and I was very happy with everything, so when the time came for permanent care, Kirkby House was obviously our choice.
Mum has been at Kirkby House for over 2 years now and we are still very happy, and Mum is too.
Mum stayed on respite many times and I was very happy with everything, so when the time came for permanent care, Kirkby House was obviously our choice.
Mum has been at Kirkby House for over 2 years now and we are still very happy, and Mum is too.
On our first visit to Kirkby House we were very impressed with the staff. Happy residents and the overall feel of the homely environment.
On our first visit to Kirkby House we were very impressed with the staff. Happy residents and the overall feel of the homely environment.
What impressed me was I was able to call and view without an appointment. It is a lovely homely atmosphere. Plenty going on and a pleasant smell!
What impressed me was I was able to call and view without an appointment. It is a lovely homely atmosphere. Plenty going on and a pleasant smell!
After viewing three other homes I decided I liked Kirkby House the best and I'm happy with my choice.
After viewing three other homes I decided I liked Kirkby House the best and I'm happy with my choice.
We decided to put Mum into Kirkby House as we were very happy after viewing. Kirkby House meets Mum's needs and that makes it so much easier for me.
We decided to put Mum into Kirkby House as we were very happy after viewing. Kirkby House meets Mum's needs and that makes it so much easier for me.
My mother and father have lived in Kirkby House for nearly two years. They have both settled in very well and received excellent care. Both have had health scares but have always received prompt and expert assistance and if requiring hospitalisation have returned to Kirkby House and made a good...
My mother and father have lived in Kirkby House for nearly two years. They have both settled in very well and received excellent care. Both have had health scares but have always received prompt and expert assistance and if requiring hospitalisation have returned to Kirkby House and made a good recovery. Overall I would say the staff are marvelous and do a great job. My only criticism (and it's not vital) is that all the rooms are not en-suite!
I think it's brilliant, mum has settled so well and the staff are great/brilliant, can't find fault.
I think it's brilliant, mum has settled so well and the staff are great/brilliant, can't find fault.
We're very happy that mum is at Kirkby House. We were recommended by a friend and are so glad we looked at and chose Kirkby House. Very happy with care that mum is getting that we can't provide.
We're very happy that mum is at Kirkby House. We were recommended by a friend and are so glad we looked at and chose Kirkby House. Very happy with care that mum is getting that we can't provide.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 23 Jan 2025
HC-One’s Kirkby House Care Home, in Kirkby, Knowsley, Merseyside, has been marking the Big Garden Birdwatch taking place from January 24 to 26, 2025. The Big Garden Birdwatch encourages nature...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Kirkby House Care Home.
Accreditations
There are no accreditations posted yet for Kirkby House Care Home.
Meet the Team (1)

“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”
Tracey has gained over 30 years’...
“I believe that kind care means doing that little bit extra that makes the difference to someone’s life.”
Tracey has gained over 30 years’ experience in providing care and support to older people, to enrich their lives.
She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked for the company for a number of years, Tracey closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.
She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Kirkby House.
When asked what she enjoys most abouther role, Tracey remarked: “I just love spending time with our Residents and seeing them smile.”
Away from work, Tracey likes to spend her spare time reading and watching films.
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