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Upton Grange

66 Salacre Lane, Upton, Wirral, Merseyside CH49 9AS
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A very clean well run establishment. The staff are professional and caring.Carol M(Daughter of Resident/Service User)
Upton Grange, Wirral
The care they show and how they look after my mother is a joy. Could not be bettered.Linda B(Daughter of Resident/Service User)
Upton Grange, Wirral
Thank you for making my Dad a happy manDebra M(Daughter of Resident/Service User)
Upton Grange, Wirral

Anchor's Upton Grange is located in the Wirral and it is purpose-built with the care of its residents in mind. Each of the single 52 rooms benefits from en suite wet rooms and fitted furniture. There are also a number of facilities including a hair and beauty salon, tea room and quiet lounges and seating areas.

Upton Grange is proud to be Veteran Friendly Framework accredited.

The home is operated by...  

Care Provided by Upton Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,169From £1,169
Residential Dementia CareFrom £1,169From £1,169

Fees can vary depending on care needs and other factors. Colleagues at Upton Grange will be happy to discuss our weekly fees with you and what our fees include.

Contact Upton Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Julie Harwood (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • Visitors are welcome at Upton Grange.

Parking

  • Onsite parking is available, including disabled spaces.

Upton Grange Reviews (143)

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9.9

Upton Grange has a Review Score of 9.9 (9.873) out of 10, based on 39 reviews in the last 2 years. Over all time Upton Grange has 143 reviews.

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Review from Kirsty R (Daughter of Resident) published on 29 July 2026 Submitted via Website
Overall Experience

My mum recently moved from respite care into a long term stay at Upton Grange, and the experience has been outstanding. The staff are excellent - warm, engaging, and genuinely empathetic. It's clear they take real pride in the care they provide and build meaningful connections with the residents. Upton Grange itself is bright, clean, and welcoming, and Mum's room is always well looked after. The food is very good, and it's been wonderful to see Mum putting on weight and enjoying her meals again. One thing that truly sets Upton Grange apart is how the team also treat my Dad when he visits. They look after him with the same kindness and respect they show Mum, which means a great deal to us as a family. Any questions or concerns are responded to quickly and thoughtfully, and we feel completely safe in the knowledge that Mum is being cared for and very well looked after. We're incredibly grateful for the compassion and support shown every day.

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Review from W D (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience

My mother is very well looked after which makes it easier for me to fill another role in my life 'being a grandparent'. It is also great that there is a weekly GP visit as there ahs just been a chest infection and antibiotics have been administered. The staff are very friendly and I trust them.

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Review from Brian H (Husband of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

We have been very pleased with how well Wendy has settled in to her new care home. All the staff have been very friendly/helpful in allowing her to settle in. She is gradually making friends with the existing residents and enjoying her new 'home'.

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Review from A W (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Staff are so friendly & welcoming. They have not only helped & supported my mum settling in quickly, but they also supported us as a family to navigate things practically & emotionally. Thank you so much. Mum has settled in really quickly & she appreciated so much the effort staff put in to making Upton Grange feel like home, especially with her garden area. Thank you for everything.

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Review from Kerry P (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card
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Mum aged 91 (a reluctant resident at first) has settled very well into her new surroundings. This has been largely due to the emathetic, friendly, efficient and experienced staff. As a family we have been hugely impressed with level of care and communication.

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Review from Sandra T (Wife of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

Excellent, kind and caring staff. Efficient and homely. Food was very nice. Lovely and clean. Nothing too much trouble. Very happy with everything, it was a short term respite stay.

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Review from K O (Granddaughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

My nan is so happy and well cared for at Upton Grange. We really could not ask for a better place for her. The staff are all so kind and caring and they work so hard. I really appr how well they know all of the residents and how welcome they always make me and my family feel. Thankyou so much for everything you do Upton Grange.

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Review from C G (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

Lovely place to leave my mum to stay for a 2 week respite stay. First person I met was Carla, who right throughout the stay was always happy to help with any questions. Also Sue one of the carers was so good at putting my mums mind at rest. The home ran smoothly and always helpful staff on hand.

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Review from Diane M (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card
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Outstanding care from day 1. Every person here has ensured my fathers neds are met. Nothing is too much trouble. Above and beyond. Particular thanks to Julie the manager and Gabby. Feels so good to know we have made the right choice. Room is lovely and everything we had asked for has been done, with a smile.

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Review from Carol M (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

A very clean well run establishment. The staff are professional and caring. Our mother was frail and under weight when she arrived at Upton Grange, after spending 7 weeks in hospital. She us gaining weight steadily. Other residents have told me they l've being there, the food is excellent and they are well cared for. I can second that, This is a home from home for the residents and our mum. We are happy they were able to accommodate her.

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Review from Carol M (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience
Mum became a resident in Upton Grange in August and due to the care and kindness settled in really well.
There is always activities taking place by lovely staff, lots of patience and attention to needs.

When mum became very poorly; the care was exceptional - the family could not have asked for more. Very professional prompt and understanding.

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Review from Linda B (Daughter of Resident) published on 9 January 2026 Submitted via Website
Overall Experience
My mother celebrated a significant birthday which the care home went above and beyond in providing a celebratory tea for all the residents (and family members) and a superb entertainer. The staff were absolutely brilliant. They always are. They made her day very special from start to finish.

The care they show and how they look after my mother is a joy. Could not be bettered.

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Review from Debra M (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

Dads been in Upton Grange for 2 years now. He calls it home. He wants home for meals when he's taken out. The staff are amazing. Well done to Julie and all the girls for making this a wonderful place to live. Mark, the handyman, keeps the place fresh, clean and the gardens lovely. The ladies who do the cleaning and washing are very approachable and very friendly. Can't fault any of it. Nothing is to much trouble and nothing is unapproachable. Thank you for making my Dad a happy man

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Review from Cathy F (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card
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Mum has recently moved into Upton Grange and is settling in well. She has been welcomed so warmly by all members of the staff. They have all shown such kindness and empathy to mum and are willing to help her with any of our needs as well as mums. She always looks well cared for and her room is spotless. Mum is always been to get back to the home for her meals if we have taken her out anywhere. It's lovely to see and such she is getting in to Upton Grange so quickly. Thank you.

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Review from Lesley-Anne W (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card
Overall Experience

I will be forever grateful to the manager and deputy manager for their guidance, warmth and professionalism when it came to finding somewhere for mum. From first enquiry I knew I was in safe hands. The atmosphere at Upton Grange is like a warm hug as soon as you step inside. Superb staff throughout, every visit it feels like one big happy family. I leave knowing Mum is happy, safe and secure. Speaking to other families, they all resonate the same "wouldn't leave our loved one anywhere else". Upton Grange was a beacon of light at a dark time.

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Review from Jan O (Daughter of Resident) published on 13 October 2025 Submitted via Website
Overall Experience

During an extended stay in hospital it became clear that our Mum would no longer be able to live independently. My sister and I had no idea what to do for the best but on a friend's recommendation, we called at Upton Grange in the hope of a little guidance, if nothing else. We were totally unprepared for the superb support that we received on that day which subsequently led to Mum moving into the most welcoming family environment. After 93 years of total independence, we fully expected a lengthy period of adjustment however the friendliness and professionalism of the whole team means that Mum (and we) now see ourselves as part of the family. The expertise and good humour of every member of the team from carers, cleaners, cooks, team leaders and management contribute to this home-from-home atmosphere. We are grateful that Mum is in the care of these very special people.

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Review from J W (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience
The kindness and care shown to my mum whilst she settled in was excellent, and continues to this day.
Upton Grange is a lovely, modern, spotlessly clean and nicely decorated care home.

The staff are confident in their role as carers, with lots of humour. There is a happy environment amongst all the staff. Management is very approachable and supportive - nothing is too much trouble. Our family feel very fortunate to have found an exemplary care home for our mum.

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Review from Lyn M (Relative of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience
Both my mother and Aunt are residents at Upton Grange. They are cared for with kindness, patience, humour and most importantly with skills.

All staff at all levels work as a team, all aware of the residents needs and personalities. They are equally supportive of families and often spend time making sure we are ok.

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Review from Ruth C (Wife of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

My husband was happy at Upton Grange - though he won't admit it! He already knew someone in there and made a friend while there, who he hopes to visit! The only criticism he had was the lack of activities, whilst I was visiting with our daughter, a carer suggested some exercises which my husband would have enjoyed, as he needs to move about, but this was cried off by some dominant ladies and they settled for hangman on a whiteboard, could Upton Grange have a specialist activity person say a couple of times per week?

Reply from Julie Harwood, Manager at Upton Grange

Thank you for taking the time to review Upton Grange and we are pleased that you rate our care/ support as excellent. We take on board your comments around activities, where it can be difficult to find an activity that suits everyone at all times. We do have armchair exercises scheduled daily, as...  

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Review from Stephen M (Son-in-law of Resident) published on 11 September 2025 Submitted via Postal Card
Overall Experience

My mum-in-law is 95 years old. She's loved and cared for by us, her immediate family. She moved into Upton Grange in May, after several visits for respite care. It took a little while to settle. She did settle. She has friends. The staff are wonderful, they pay attention to detail, clean, caring and above all, kind. Not only has she settled, but it's true that my wife and I have realised how much it's meant to our lives too. We visit every day and are greeted by the staff. The atmosphere is warm and welcoming. She enjoys the staff/team, banter, the food and the activities. As professionals in social care, my wife and I have always been wary of this period of our lives. Thank you all for putting our minds at rest and caring so wonderfully. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 Oct 2024

    Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...

Upcoming Events

There are no upcoming events for Upton Grange.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Upton Grange.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Upton Grange

What types of Care is Upton Grange registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Upton Grange have?

There are 52 Single Rooms.

What are the Facilities & Services at Upton Grange?

Pet Friendly (or by arrangement), Lift, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Upton Grange to the centre of Wirral?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upton Grange to verify any information. View our terms and conditions. Upton Grange has an Enhanced Service -more info.