The ladies and gents who care for dad are fabulous.Nicola W(Daughter of Resident/Service User)
The ladies and gents who care for dad are fabulous.Nicola W(Daughter of Resident/Service User)
Lauren Court care home, on the outskirts of the beautiful city of Chester, provides personalised residential care for older people.
With luxurious accommodation, round-the-clock care, and good home cooking, the friendly home is set in its own grounds. Private lawn gardens and a secure patio area provide a perfect place to sit outside and enjoy the weather on summer days.
The communal areas and activities programme are also very popular, including a...
Lauren Court care home, on the outskirts of the beautiful city of Chester, provides personalised residential care for older people.
With luxurious accommodation, round-the-clock care, and good home cooking, the friendly home is set in its own grounds. Private lawn gardens and a secure patio area provide a perfect place to sit outside and enjoy the weather on summer days.
The communal areas and activities programme are also very popular, including a library service, nail bar, hair salon, and minibus for trips out and shopping.
Lauren Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, family, and friends. The catering team prides itself on ensuring each meal is an enjoyable, heartwarming experience for every resident and visitor to the home.
The professional care team at Lauren Court takes time to learn about each resident’s hobbies and interests, helping those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, staff encourage residents to take an active role in the Blacon community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
Each member of the professional care team helps new residents and their families settle into Lauren Court. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Lauren Court to deliver the highest standard of care, supporting residents to live their best life.
The price(s) shown are provided by the care home. Contact Lauren Court Care Home for full pricing details and T&Cs.
Contact Lauren Court Care Home to confirm what's included and get a personalised quote:
Lauren Court Care Home has a Review Score of 9.8 (9.760) out of 10, based on 18 reviews in the last 2 years.
Over all time Lauren Court Care Home has 114 reviews.
Mother's room is a mess now; perhaps it is her fault, spilling food etc.
Mother's room is a mess now; perhaps it is her fault, spilling food etc.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your Mother’s room was not to your satisfaction at the time of your visit; please be assured that staff are addressing the cleanliness of her room daily. We recognise how important...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your Mother’s room was not to your satisfaction at the time of your visit; please be assured that staff are addressing the cleanliness of her room daily. We recognise how important it is for all our residents to feel at home and our housekeeping service is usually exemplary. The staff at Lauren Court work hard to ensure our residents are always cared for with dignity and compassion.
2. Lauren Court Care Home seems to constantly...
4. Big positive - some excellent staff who really care.
Thank you for taking the time to complete a review of Lauren Court. We would like to reassure you that we always put our residents first and foremost and discuss all our meal options to ensure we offer a varied choice of meals every day. Our menus are completed by a nutritionist to provide a...
Thank you for taking the time to complete a review of Lauren Court. We would like to reassure you that we always put our residents first and foremost and discuss all our meal options to ensure we offer a varied choice of meals every day. Our menus are completed by a nutritionist to provide a healthy well-balanced diet for our residents. The Home Manager has met with your relative, as has the chef and the wellbeing coordinator to discuss preferences to daily meal options; we have offered many alternatives to the choice of meal on the day. Regular residents’ meetings attended by the Home Manager and the chef give the residents the opportunity to discuss their likes and dislikes; comments from other residents are very positive. I will personally review the menu option with your relative and the dining experience of others. There are recruitment challenges across many sectors at present, including the care sector. HC-One continues to invest in our home-based colleagues and we are working hard to enhance our offer to new colleagues; we are pleased to note that there has recently been an increase in uptake of new colleagues joining the team. Our new wellbeing coordinator has taken time to speak with each resident to ensure all opportunities are taken to offer a wide choice of pastimes, stimulating activities and trips out. The feedback from residents in this area has been excellent. We would like to thank you for your kind words regarding the staff team, all the staff at Lauren Court work hard to ensure our residents are always cared for with dignity and compassion.
I find Lauren Court Care Home is ideally suited for my wife. She seems to have settled quite nicely, she does not say a lot to me when I visit but I am happy for her company and she gets on with staff and residents. That's all she and I need.
I find Lauren Court Care Home is ideally suited for my wife. She seems to have settled quite nicely, she does not say a lot to me when I visit but I am happy for her company and she gets on with staff and residents. That's all she and I need.
The staff at Lauren Court Care Home are wonderful. Kind and caring and loving. The room was small and had inadequate furniture. The toilet flush never worked properly and was not sorted even after repeated requests. The meals were always lukewarm when mum at in her room. Her room was often dirty....
The staff at Lauren Court Care Home are wonderful. Kind and caring and loving. The room was small and had inadequate furniture. The toilet flush never worked properly and was not sorted even after repeated requests. The meals were always lukewarm when mum at in her room. Her room was often dirty. The problems were down to a shortage of staff. The staff are underpaid and work too hard but were still wonderful.
Thank you for your review, we value all feedback as this helps us to improve our service where required. May we extend our condolences to your family and you; it was a pleasure to care for your Mother at Lauren Court. We are sorry the room was not to your liking despite our best endeavours to...
Thank you for your review, we value all feedback as this helps us to improve our service where required. May we extend our condolences to your family and you; it was a pleasure to care for your Mother at Lauren Court. We are sorry the room was not to your liking despite our best endeavours to accommodate your Mother’s electric armchair and personal furniture and possessions; we recognise how important it is for our residents to feel ‘at home’. We will ensure we monitor the issues you raised regarding ancillary services as the dining experience, housekeeping and maintenance are usually exemplary. Recently, we have significantly improved our pay structure for staff, and HC-One continues to invest in our home-based colleagues. We appreciate your kind words about our staff team, they work hard to ensure our residents are cared for with dignity and compassion.
When I arrived at the care home I was welcomed as though I was an old friend. Every member of staff that I saw was very busy but had the time to say hello and give me a smile!
When I arrived at the care home I was welcomed as though I was an old friend. Every member of staff that I saw was very busy but had the time to say hello and give me a smile!
Dad was looked after very well during his stay. The facilities were clean and tidy and well run. I have recommended Lauren Court Care Home as a place to be for your loved ones.
Dad was looked after very well during his stay. The facilities were clean and tidy and well run. I have recommended Lauren Court Care Home as a place to be for your loved ones.
My mother was transferred from another home which she had not settled into at all in February 2022. Within a couple of weeks, the difference was amazing. She is once again communicating with the staff and residents. My sister who lives in Canada and can only have telephone calls or emails has also...
My mother was transferred from another home which she had not settled into at all in February 2022. Within a couple of weeks, the difference was amazing. She is once again communicating with the staff and residents. My sister who lives in Canada and can only have telephone calls or emails has also noticed the difference. Quote "I have my mum back" The staff are supportive and take time to chat and engage with all the residents. Yes, they have been through difficult times as have all care homes. this is my second experience of Lauren Court as my mother in law was a resident a few years ago until her death - she was happy. What is amazing many staff are still working at Lauren Court which tells me this is a happy environment for both staff and residents. Well done everybody and thank you.
My mum is a resident at Lauren Court and has been for over two years during the pandemic. Her care has always been the very best she is happy there and I have every confidence she is being well looked after. The staff are always friendly and helpful even though they have been under incredible...
My mum is a resident at Lauren Court and has been for over two years during the pandemic. Her care has always been the very best she is happy there and I have every confidence she is being well looked after. The staff are always friendly and helpful even though they have been under incredible pressure. They are short-staffed and come to work on their days off because they care. They deserve to be paid more for what they do or you will lose some very good people.
Thank you for your review; we value all feedback as this helps us to improve our service where required. The team is very grateful for your kind words that recognise the care your Mother received. Lauren Court staff have worked tirelessly through the recent pandemic, as have other areas of the...
Thank you for your review; we value all feedback as this helps us to improve our service where required. The team is very grateful for your kind words that recognise the care your Mother received. Lauren Court staff have worked tirelessly through the recent pandemic, as have other areas of the health sector. We are constantly reviewing our recruitment offer to attract new people to join our team and we have recently increased rates of pay for colleagues that not only recognise the kind care they deliver, but we also pay enhanced rates to more experienced team members. As an organisation, we continue to raise the profile of our care colleagues within our local communities to gain the respect and appreciation of the work they undertake, and I am pleased to recognise you as an ally in our mission.
My dad is quite a poorly and somewhat demanding gentleman. I visit with my husband every other day not because of the team at Lauren Court for any reason but because he's my dad and has progressive vascular dementia and I want to...
Lauren Court is a kind home.
My mother went into Laurent Court in November 2017 until she passed away in March 2022. In my opinion, my mother received excellent care throughout her stay. Many thanks to all concerned who cared for my mum.
My mother went into Laurent Court in November 2017 until she passed away in March 2022. In my opinion, my mother received excellent care throughout her stay. Many thanks to all concerned who cared for my mum.
My Dad came here for a week's respite. When I collected him, he was very distressed, there was blood on his carpet and pillowcase. He said he had fallen out of bed, as no arm rail was provided on the bed, he then crawled to the door shouting for help and banging for attention, but nobody came. I...
My Dad came here for a week's respite. When I collected him, he was very distressed, there was blood on his carpet and pillowcase. He said he had fallen out of bed, as no arm rail was provided on the bed, he then crawled to the door shouting for help and banging for attention, but nobody came. I spoke to the manager on duty and she didn't know anything about it, and when I asked to see the accident book nothing had been entered in it. When I looked him over when we got home, his toenail was missing and very blooded, he has a big bruise on his arm and where the district nurse has been treating an ulcer, which was almost healed, it is now open with carpet burns continuing down his leg and his other leg is badly bruised and carpet burnt from crawling. The home seems to be very short-staffed, and one member of staff told my Daughter she hadn't had time for a toilet break and another member of staff told me a lot of the staff are not permanent but agency workers and things have gone down.
Thank you for your review we value all feedback as this helps us to improve our service where required. We are sorry your Father experienced these issues during his week of respite with us. Your Father’s pre-admission assessment did not indicate a need for bed rail or mobility aids. Our care...
Thank you for your review we value all feedback as this helps us to improve our service where required. We are sorry your Father experienced these issues during his week of respite with us. Your Father’s pre-admission assessment did not indicate a need for bed rail or mobility aids. Our care provision includes regular checks at least 2 hourly during the night and care colleagues did conduct these. Our electronic accident book shows an entry where your Father told a colleague he had slipped. Colleagues checked your Father he was not hurt but for his toenail, this wound was immediately attended to and dressed and your Father was assisted to return to bed. As you are aware the District Nursing Team was called at the time of the incident however they triaged the incident as not requiring an immediate response. Staffing in the home is appropriate for the needs of the residents and little agency staff is required. All colleagues have every opportunity to attend to their own personnel needs on a shift.
I wouldn't rate this care to anyone. My grandad was allocated a room that seemed nice and clean when you walk in but never see any staff to help with enquiries. My grandad needed bed rails to help get in and out of bed but nothing was given, the toilet flooded and no one was bothered. He fell on...
I wouldn't rate this care to anyone. My grandad was allocated a room that seemed nice and clean when you walk in but never see any staff to help with enquiries. My grandad needed bed rails to help get in and out of bed but nothing was given, the toilet flooded and no one was bothered. He fell on the floor, the buzzer didn't work and was crying for ages for someone to help, luckily it wasn't a heart attack. They have no accident book, the manager really needs to up their game. Oh and allow their staff to have a toilet because they have rights.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to refer you to the response to your Mother’s review regarding the same incident/concerns. Additionally, there is no record or evidence of the en-suite flooding. The nurse call...
Thank you for your review, we value all feedback as this helps us to improve our service where required. We would like to refer you to the response to your Mother’s review regarding the same incident/concerns. Additionally, there is no record or evidence of the en-suite flooding. The nurse call system is fully operational – this has been checked by the Area Director following his investigation of your concerns raised.
Extremely good home who have looked after mother brilliantly during some difficult and challenging times over the last 12-months.
Extremely good home who have looked after mother brilliantly during some difficult and challenging times over the last 12-months.
Our family were pleased that my brother was accepted into Lauren Court some 2 plus years ago. We are sure that he is well cared for within the care home and is treated as a positive personality. Everything is done in his best interests, especially with appointments and special needs. Staff contact...
Our family were pleased that my brother was accepted into Lauren Court some 2 plus years ago. We are sure that he is well cared for within the care home and is treated as a positive personality. Everything is done in his best interests, especially with appointments and special needs. Staff contact with the family is frequent and reassuring.
Very caring staff. My mother feels very safe and well looked after. Good food.
Very caring staff. My mother feels very safe and well looked after. Good food.
Mum is happy and content in Lauren Court. Before COVID I would visit her there and was very happy with the care and attention the staff gave her. I would go as fas to say that the staff are some of the most friendly and considerate people I have met. It is an extremely difficult task looking after...
Mum is happy and content in Lauren Court. Before COVID I would visit her there and was very happy with the care and attention the staff gave her. I would go as fas to say that the staff are some of the most friendly and considerate people I have met. It is an extremely difficult task looking after your loved one, even harder in these COVID affected times, but I feel assured that Mum is in safe and caring hands.
I can not sing the praised of the staff at Lauren Court enough. My grandad went into their care last year and they have made him feel so welcome, he has got a new lease of life thanks to them all. Yes, it has been a difficult time with not being able to see him, but the video calls have been...
I can not sing the praised of the staff at Lauren Court enough. My grandad went into their care last year and they have made him feel so welcome, he has got a new lease of life thanks to them all. Yes, it has been a difficult time with not being able to see him, but the video calls have been amazing and the staff are always so accommodating to make them happen.
Mum is very comfortable and well looked after, especially over the last year, which has been extremely stressful for residents, staff and relatives. Communication from the residential home has been good and they have been constantly on top of the challenges the virus has brought. Thank you.
Mum is very comfortable and well looked after, especially over the last year, which has been extremely stressful for residents, staff and relatives. Communication from the residential home has been good and they have been constantly on top of the challenges the virus has brought. Thank you.
I am so pleased to have selected the Lauren Court for the care of my sister in June 2018, and I have visited her weekly up to the restrictions due to the 'lockdowns' and I look forward to resuming those visits again soon. I have enjoyed my visits and greatly impressed by the standard of all the...
I am so pleased to have selected the Lauren Court for the care of my sister in June 2018, and I have visited her weekly up to the restrictions due to the 'lockdowns' and I look forward to resuming those visits again soon. I have enjoyed my visits and greatly impressed by the standard of all the facilities available. The staff are so welcoming, kind and ready to discuss anything with great patience, for which I am so grateful.
I have been happy with the quality of care given to my father. He is treated with kindness and patience at all times. He is assisted in talking to his family every week on an Ipad. He seems happy, settled and well cared for at the home.
I have been happy with the quality of care given to my father. He is treated with kindness and patience at all times. He is assisted in talking to his family every week on an Ipad. He seems happy, settled and well cared for at the home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
To discuss your requirements please do get in touch.
The team at HC-One’s Lauren Court Care Home in Blacon, Chester, Cheshire, have completed an inspiring 100-mile sponsored bike ride from Lauren Court Care Home to Llandudno, raising vital funds...
HC-One’s Lauren Court care home in Blacon, Chester, which provides residential care, has been busy transforming the garden area of their care home in a bid to win this year’s...
HC-One’s Lauren Court Care Home in Blacon, Chester, Cheshire, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week celebrations from Monday, June...
There are no upcoming events for Lauren Court Care Home.
There are currently no awards/recognitions posted yet for Lauren Court Care Home.
There are no accreditations posted yet for Lauren Court Care Home.
As a dedicated healthcare professional, Racheal has gained a wealth of experience in providing care and support to elderly people to enrich their...
As a dedicated healthcare professional, Racheal has gained a wealth of experience in providing care and support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked at Lauren Court for many years, Racheal aims to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lauren Court Care Home to verify any information. View our terms and conditions. Lauren Court Care Home has an Enhanced Service -what an Enhanced Service includes.