Fantastic care. Fantastic empathySue S(Daughter of Resident/Service User)
The care provided by the staff was exceptionalNikki W(Daughter of Resident/Service User)
Richmond village is the most outstanding placeD S(Son of Resident/Service User)
Fantastic care. Fantastic empathySue S(Daughter of Resident/Service User)
The care provided by the staff was exceptionalNikki W(Daughter of Resident/Service User)
Richmond village is the most outstanding placeD S(Son of Resident/Service User)
Bupa Nantwich Care Home is located in Richmond Villages Nantwich, a vibrant, integrated retirement community designed to enhance residents' health, happiness, and wellbeing. You don't need Bupa health insurance to become a Richmond Villages resident.
Bupa Nantwich Care Home is proud to offer the very best in residential, respite, palliative and end-of-life care within an award-winning retirement village that also offers independent and assisted living apartments set in four and a...
Sundries such as hair services, beauty treatments, newspapers/magazines and alcohol for example are charged monthly by direct debit.
The price(s) shown are provided by the care home. Contact Richmond Villages Nantwich for full pricing details and T&Cs.
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Richmond Villages Nantwich has a Review Score of 9.9 (9.867) out of 10, based on 28 reviews in the last 2 years.
Over all time Richmond Villages Nantwich has 156 reviews.
Coming to live in Richmond village was one of the vest decisions I have ever made. I have been here now for three years and have never had a problem that couldn't be resolved. The staff are without exception kind and helpful. I think they go above and beyond what could be expected of them. The property I have (an apartment) is attractive and comfortable and the surrounding gardens and leisure area are kept superbly well. I would recommend Richmond Village to everyone.
Thank you Pam for your words; they are very much appreciated.
We have just had 2 weeks here and everyone has been so kind and helpful. Lovely people in lovely place. We'll be back.
Thank you so much Mr & Mrs G for taking the time to complete this review; I am so pleased you enjoyed your stay with us and look forward to welcoming you back.
I think Richmond Village is excellent on the whole and the staff are all lovely.
A lovely environment, beautiful gardens. Excellent standard of decoration and cleanliness. Staff all very friendly and helpful. Nothing is too much trouble. Staff very caring and encouraging to my mother. They walk her every day to keep her mobile - they are very patient. Meals are good and she is taken to a lovely dining room in a wheelchair. It overlooks the bowling green.
Thank you so much for taking the time to complete this review; we are delighted that you have marked us excellent as we are very proud of the care that we provide.
I write to recommend the 5 star Richmond Village Care Centre where my wife haw been a resident for 21 months. For the past 10 months she has been incapacitated and confined to bed on an air mattress. She can no longer feed herself and requires feeding a soft diet only and plenty of fluids. In 2012 she fractured her left humerus which required surgery and sadly an anaesthetic cock up resulted in her becoming doubly incontinent so that changing her requires 2 carers each time. In 2014 she fractured her right humerus which could not be repaired. I visit her for 4 hours a day. I am a retired consultant.
Dr M thank you for taking the time to complete this review; we are always very grateful for people taking the time to do this.
7. Lovely relaxed home atmosphere and both my parents recent entry to the home in Feb/April 2016 has helped them settle in and relax and enjoy being well cared for. A quest for both family and loved ones over the last three years and all can look forward to enjoyment the rest of their lives - worry free - highly recommended.
Thank you so much for your wonderful comments; we are delighted that your parents have settled in so well. It is often the little things that make so much difference and knowing that you and your family are also now happy and relaxed means a lot. Thank you again.
Whenever we visit we always get a warm welcome. Granny is very happy here and enjoys all the activities that the staff put on. Gardens are beautiful and the rooms are clean and well kept. Staff are kind and friendly.
always made really welcome. Staff are very generous, attentive, and always care for my needs. I appreciate, that as a wheelchair user, their attention to detail. The ambience is always upbeat and vibrant. The surroundings so clean and refreshing. The garden is a lovely space to spill out into during the summer weather. Actually as I consider our partnership working, I think what Richmond is trying to achieve. It can only be regarded as a great asset to the community - one that is growing from strength to strength. One in which the community group I represent, are proud to be contributing to.
Thank you Adrian. It is always lovely when your group visits and we are delighted to be working with you in exciting plans for the future.
I have found the atmosphere to be very positive and caring. When comparing care providers Richmond Village Nantwich was head and shoulders above the other providers we visited. Having now chosen Richmond Village Nantwich as a provider the reality is every bit as good as we thought it would be.
Thank you for your review Andrew; we always appreciate the time taken to complete these for the Village and also appreciate the support you provide.
He could be very grumpy sometimes but the staff always managed to make him smile.
Thank you Richard for your review; we all miss your Grandfather and his sense of humour!
I was mayor from 2014-2015 and was regularly invited to barn dances, carol concerts, school concerts, presentation evenings and charity events. Richmond has an open door policy and warmly encourages the local community to share in its social activities with the residents.
Nantwich In Bloom also benefits from a partnership with the Village and plays host to the judges whenever they visit. The grounds are well planned and tended, my friend was a keen gardener and wandered round with the gardener sharing information.I am very pleased to provide this review.
Thank you Christine for your review - we are always delighted to see you and very much appreciate the support you have given us over the past years.
Helped accommodate at short notice, and made every effort to extend as needed. Very personal care and all residents seem to be treated as individuals. Very respectful but warm. Excellent rooms and public areas.
Thank you so much for your review; we always look forward to your Mother visiting us and were pleased that we could help.
Richmond Village is a wonderful place, it is the perfect environment for my father who is infirm and has mild dementia. He amongst a cross section of retired people who provide a rich, stimulating environment for him. The staff care for and encourage him. The environment is of a really high standard decor and furnishings are top class and the food is delicious. Relatives and friends are welcome at all times. I find it a happy place to visit and wouldn't be disappointed to find myself there one day.
Thank you so much for your lovely review. We are proud that Richmond Nantwich provides such a lovely home and atmosphere and we enjoy your visits especially when you bring in Ena your puppy!
Mum has been in Richmond since Nov 15 and we are very satisfied with the service. The staff are friendly and caring, and we feel confident and reassured leaving her there.
I can't thank the care home enough for the tremendous are offered to my mother since her arrival at the home in March 2015. After an initial reluctance to move into assisted living, she now considers Richmond Village home for all the right reasons. Everyone goes that extra mile treating mum as a valued person in her own right. Her mobility, dexterity and general demeanour has improved beyond expectation due to the staffs attention to detail. A truly professional organisation. Thank you.
It is also lovely to hear that your Mother is so happy in her new home and that she has settled so well.
Very good caring staff well run place.
We currently have luxury en-suite rooms available. Please contact our friendly team to who will be happy to discuss your care needs.
People living in the local community are being are being invited to join residents and staff for an evening of food, fun and fundraising at a special charity fundraiser at...
Last week a retirement village in Nantwich helped make a resident's dream come true by bringing a mobile belfry to Richmond Villages Nantwich. Rachel Sherwin, aged 102, used to ring...
Richmond Villages Nantwich is celebrating a remarkable milestone: not only has the village reached its 30th anniversary since opening its doors in 1996, but it has also revealed that 26...
There are no accreditations posted yet for Richmond Villages Nantwich.
Lynne has been working at Richmond Village Nantwich since 1996. Her role as Village Manager means she is responsible for all aspects of day-to-day life in the village. She spends time dealing with issues raised by residents, potential residents and staff. Lynne also provides support to all the Heads of Department in their roles and helps out as and when needed. She is also responsible for maintaining a set budget, future planning for the village, management reporting, etc. Lynne also spends time networking and promoting the village.
‘The best part of the day is when I am spending time with our residents. They have had amazing lives and I am proud that we are able to help them to continue to enjoy life to the full,’ says Lynne.
With over 14 years of dedicated experience working in health and social care, Abbi brings exceptional expertise, compassion, and proven leadership to the role. Her appointment represents a significant milestone for the village and underscores Richmond Villages Nantwich's commitment to providing the highest standard of care to its residents.
Abbie's career in care began immediately after college, where she started as a care assistant and steadily progressed through increasingly responsible positions, including senior care assistant and care coordinator in domiciliary care. Her professional journey has been intrinsically linked to Richmond Villages, having previously served as a senior carer at the village before moving into the NHS and later taking on management roles in domiciliary care.
Recognising the exceptional quality of Richmond Villages Nantwich, Abbi returned to the village in 2025 as Deputy Manager and has now progressed into her new position as Care Home Manager, which is a testament to her talent and the village's investment in nurturing its leadership pipeline.
Speaking about her appointment, Abbi commented: "Everybody locally knows Richmond Villages, and people always have something positive to say about it. The feedback from residents and families really speaks for itself, and it makes you feel proud to be part of something so well thought of." "No two days are ever the same, which I love, but what really stands out is the support from the whole village team. Whether it's care staff, hospitality, housekeeping, or kitchen teams, everyone works together to make sure residents receive the highest standard of care possible."
With 29 years of experience in the care sector, Kirsty has built a distinguished career spanning various roles in home care, management, and coordination. Starting as a Home Care Assistant, Kirsty progressed to become a Care Coordinator and then a Registered Care Manager, demonstrating a deep commitment to delivering high-quality care.
After working at Richmond Village Nantwich in 2000, Kirsty returned to the organisation two years ago, bringing a wealth of knowledge and expertise to enhance the services provided to residents and clients. With a passion for improving the lives of those in need.
Chris joined Richmond Villages Nantwich as the Senior Village Adviser in 2026.
In addition to his hotel management career, Anthonie took an eight-year hiatus to successfully run his own business, gaining invaluable entrepreneurial experience and further refining his leadership and strategic planning skills. Now, with a wealth of industry knowledge and a versatile skill set, Anthonie continues to bring passion and dedication to the dynamic world of hospitality.
I have been part of the Richmond Village family for 14 years, proudly serving as the Head of Activities.
I am deeply passionate about enriching the lives of our residents, ensuring they have access to meaningful and engaging experiences that truly make a difference.
I take great pride in leading a dedicated activities team that consistently makes a positive impact, bringing smiles and happiness to those living at RV Nantwich. It is incredibly fulfilling to see the difference we make in the lives of our residents every day.
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