Wordsworth House Care Centre

Wordsworth Street, Hapton, Burnley BB12 7JX
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9.2 51 Reviews
  • Wordsworth House Care Centre, Burnley
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £933
  • Self-Funded Residential Dementia Care: from £933

No 3rd party Top up required

These prices are only a guideline, please contact Wordsworth House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Toni Heaton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (40)
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Wordsworth House Care Centre Reviews (51)

Total of 51, showing 1-20
9.2

Wordsworth House Care Centre has a Review Score of 9.2 (9.186) out of 10, based on 8 reviews in the last 2 years. Over all time Wordsworth House Care Centre has 51 reviews.

Overall Experience

  • 29
  • 20
  • 1
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  • 0

Date Published

51
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43

Review from Stephanie F (Granddaughter of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Lovely clean home. Residents seem very happy bit sometimes bored. Television Ariel has been broke for some time so No tv to watch for the residents allowing for any noise in the home to be heard by other residents. Would be lovely to see more entertainment going on from time to time.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your review.Our TVS work perfectly fine so I'm unsure of where this information has come from. We also have choices in music era's.We have an activities coordinator who plans activities according to resident feedback. We have had numerous events planned and our upcoming main event is 27th July at 2pm. All family members and friends are welcome to participate. Any planned events can be viewed via our activity events planner in the main lounges.

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Review from P S (Son of Resident) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely environment and consistent team of staff, providing consistently great care. Mum has been at Wordsworth House for 5 years now and has been content throughout. We have no regrets about having chosen this home for her, and lucky to have initially secured a place.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thank you for your review, really appreciate it. I will pass this over to our team at our next meeting.

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Review from John S (Son of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Wordsworth House in Hapton are friendly and always chat to their visitors, up- dating them on the person who they care for! In short they look after my mum extremely well, there is a great atmosphere at the home. I love the open plan aspect of both the ground & first floor. The accommodation
is always clean & mums clothes are washed & returned to her room! I very much feel that my mum is well cared for, she enjoys the food (well done to the kitchen staff & cleaners!) and has settled in well over the past year or so. The building is secure & safe for everyone, also you can place personal things in their room, pictures, ornaments & flowers etc. & the staff will always do their best to accommodate this for you. I would have no trouble at all in recommending this care home! John.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou so much for your review, I will be sure to pass this on to the team at wordsworth house

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Review from Kim T (Daughter of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Wordswotth house for 1 year. She loved the place and regarded it as her home. The staff are fantastic. It was home from home for us all , I would put any relative in there as I know the care would be top notch.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou kim, your mum was part of our family and we all deeply miss her. Thankyou for your kind review

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Review from Kev M (Son of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Desperate to find a Residential & Dementia Care in East Lancs, we reached out to family & friends and they all strongly recommended Wordsworth House Hapton. Led by the manager & an experienced team of carers, we received expert help & advice how to navigate the complicated process of requesting a transfer.
Within hours of settling mum in she had started a painting session, bingo and booked herself in for nail polishing & a hair stylist. Mum is recovering from several falls at her previous care home and needed 121 care. She got it immediately and started to feel more relaxed, less anxious and even started reading again. Without doubt Wordsworth House is run well and feels like a small village of activities and events. Looking forward to returning soon to see how mum is progressing.
Thank you so much.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for a lovely review, I will pass this onto to the team at wordsworth house

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Review from Theresa B (Sister-in-law of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home staff are amazing cannot do enough for the residents lovely caring wonderful home I would highly recommend the food is amazing the rooms are lovely got a lovely garden the residents all look smart clean and tidy

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your lovely review. I will be sure to pass this onto our team at wordsworth house

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Review from Yvonne M (Daughter of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the last 3 years I have found the staff to be friendly and helpful. They are happy to answer any questions you may have.
The care home is bright and spacious and also as a sunny garden.
You can visit any time of the day or night and you are welcomed.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou so much, I will pass this onto the team. What a lovely review and nice to hear

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Review from Graham S (Daughter of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great home to stay at. Staff are so kind and caring. The food is excellent. The room is great. Lots of activities for the residents. I would recommend Wordsworth House to anyone considering having one of their family being cared for 24/7.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your lovely review, I will pass this onto our team at wordsworth House

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Review from N D (Daughter-in-law of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had looked at a number of residential homes for our mother, Wordsworth House had the best atmosphere and all the team were very friendly from the start. We love the open plan aspect. The accommodation is always clean, without the ‘traditional’ smells that you associate with a care home. Most importantly
our mother is well cared for, enjoys the food and has settled in well. From being lonely, depressed, unkempt and not eating, she has returned to participating in conversations, being interested in the people around her and taking care of her appearance and her meals. No care home will be perfect as they cannot replicate the resident's home - and their home will always be where the heart is, but this home makes an effort to create a homely environment for all.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your feedback. Its always nice to hear positive experiences. We aim to ensure a high level of care is received and a homely environment for all.

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Review from S H (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring. They look after my mum extremely well.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for your valued feedback. I will share this with the team.

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Review from C C (Husband of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was discharged from the hospital on the 29th of April 2021 to Wordsworth House for discharge to assessment. At the time she was refusing food, drink and medication. The assessment indicated that her Alzheimer's had become severe and that home care was not appropriate. She was admitted within
two days. The staff had her back on her feet, eating, drinking and taking her medication. I have total admiration for the staff, they are committed to the care of my wife and show her love within the limits of a care home. She is happy and content. Staff are truly dedicated and understanding.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for taking the time to complete this review. I will be delighted to share this with the team at Wordsworth House.

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Review from Gordon S (Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable. Very friendly.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review, I am delighted to hear your positive feedback, which I will pass on to the team at Wordsworth House.

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Review from Marion T (Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my stay here is good and I have no issues. More activities throughout the day.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review. May I take this opportunity to announce that we have a new allocated activities coordinator to the home which I am sure will be an asset to the team.
New activities and events are being planned, and these will be available in the next coming weeks.

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Review from A B (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with caring staff who are always friendly and helpful.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review of Wordsworth House.
I will share this with the team at Wordsworth, who I am sure will be delighted with this positive feedback.

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Review from Brian K (Respite Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that my experience at Wordsworth House over the six weeks I have stayed following discharge from hospital has been absolutely excellent. I would definitely come back if I needed to go into a carehome again. The meals are superb. I will miss the cooking from there. All the staff especially one
team member and the residents were excellent. I can't fault anything.

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Review from C L (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no issues to report regarding the home and communication is okay and staff are generally friendly and helpful. The room my dad has is a little tired and could do with modernising with more service-user friendly equipment. My dad feeds back to me that food isn't great and staffing levels need
to improve. However, I am not sure how accurate this is due to his health decline.

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Review from P B (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all aspects.

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Review from Brian W (Husband of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always found the staff very caring, always most helpful.

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Review from Stephen R (Son of Resident) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst my mother has dementia, she is happy and loves her carers, also with her challenges, she is actively involved in social activities. My mother also has a good varied diet, again due to her illness, she is supported on a one to one basis at mealtimes. With her condition, she is treated with love,
support and dignity and comes across as happy.

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Review from Julie C (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from middle-stage Alzheimer's disease. She is unable to care for herself safely and so lived with me and my family following my dad's death. Recently, she had a stroke which took away all her mobility which subsequently meant I was no longer able to care for her in my home. I chose Wordsworth
House after viewing many residential homes. The home has a pleasant relaxing homely feel. I have no regrets over my choice. The last year has been very challenging with the lockdown. Fortunately, we had 3 or 4 weeks of daily visits with Mum before lockdown restrictions. During this time, I got to know some of the staff quite well. I found them all kind, friendly and genuinely caring for all their residents. To have Mum in residential care and feel that she is cared for with dignity, respect and compassion and is safe and well, means the world to me and my family.

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Current Review Score: 9.2 (9.186)

Overview of Review Score

The Review Score of 9.2 (9.186) out of 10 for Wordsworth House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Wordsworth House Care Centre is calculated as follows: ( (64 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 95 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Wordsworth House Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Wordsworth House Care Centre

What types of Care is Wordsworth House Care Centre registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wordsworth House Care Centre have?

There are 40 Single Rooms.

What are the Facilities & Services at Wordsworth House Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wordsworth House Care Centre to the centre of Burnley?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wordsworth House Care Centre to verify any information. View our terms and conditions. Wordsworth House Care Centre has an Basic Service - more info.