Wordsworth House Care Centre

I found the staff here to be friendly and dedicated. They look after my father with dignity. I'm happy for my father to live here knowing that he is well looked after.

They all appear content and there are pets within the home.

A very friendly homely atmosphere. Efficient and caring, staff well trained, management excellent.

My mother lived in the care home for three and a half years, then passed away. We have no complaints at all. The staff were most caring and showed respect and privacy when needed.

My mum had just over 3 happy years at this home. She was on the dementia unit where all her care needs were met with the brilliant care staff and management. All her needs were catered for, her room was in excellent condition and always clean. The staff and manager also made us feel at home and when mums dementia got worse the senior district nurse wanted to move mum to a nursing home which was very distressing for all the family, but thanks to the manager and regional manager who fought our case, mum stayed where she knew as her home. Mum sadly passed end of November but I can never thank all at the home enough for everything that was done for mum and I still pop in to see them. Well done care staff.

Having never set foot in a care home until my mother was admitted in February 2015, I had big reservations about them. Wordsworth House Care Centre has been an absolute dream. There my mother was made to feel welcome right from day one, all her needs have been met fully and I have no concerns about her safety or well being. The staff are amazing, helpful, funny and caring and I am kept informed fully of every situation regarding my mother.

First impressions of the home were very favourable. Staff were helpful and understanding in our time of need. My father-in-law soon settled in and treats Wordsworth House Care Centre as his home now. He likes the staff who care for him. He says how hard they work, not only in a caring role but strive in meeting all his needs. He thanks me for bringing him to live here and in turn I thank everyone for their kindness and professionalism.

I would like to state that I am very happy with the improvements made at Wordsworth House, my mum is happy and to me, that is all that matters. I think this is mainly down to the hardworking staff who work in the Dementia unit, they are all courteous and knowledgeable about my mum. We are at all times kept up to date with information regarding my mum, good or bad.

My nanna was in Wordsworth House for 3 years until she passed away in November 2016. I could not ask for more from the staff. They treated my nan with dignity at all times. They went above and beyond the care needed and many times just sat with her when she was frightened. Wordsworth House staff, management and even the maintenance man became part of our extended family. God bless!

Very friendly staff, very organised and look to be on top of everything. They make a lovely cup of tea.

I think that the care is generally of a perfectly reasonable standard, with a large number of activities.

A good standard of care for each resident as an individual, with good quality meals, although the rooms are slightly small and one or two things could be slightly cleaner.

Would recommend.

I like being at Wordsworth House because the staff are all lovely and kind. The food is fine. I like playing dominoes and card games with other residents and staff. Trips out with the minibus are great fun.

We as a family are really pleased with this care home and find that the staff are always pleasant and helpful. Dad never complains about anything or anybody either.