Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.2 105 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.
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Care Provided by Beechcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

These prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Florin Hergheligiu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 60 years old
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Beechcroft Care Home Reviews (105)

9.2

Beechcroft Care Home has a Review Score of 9.2 (9.205) out of 10, based on 46 reviews in the last 2 years.
Over all time Beechcroft Care Home has 105 reviews.

Overall Experience
  • 60
  • 29
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Date Published
  • 105
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Reviewer Connection to Beechcroft Care Home
  • 41
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  • 7
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  • 5
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  • 1
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Total of 105, showing 21-40
Review from Faye T (Granddaughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan moved here from another care home, it was the best decision we ever made, she has gained weight, the food is fresh and she is settled beautifully, the staff are amazing, the care they give her is lovely, they work hard and can't do enough for the residents and families. They do family get-together
events BBQ Halloween Christmas with entertainment and lovely food, the management is very approachable and doesn't just sit behind a desk, he helps with medication and care, we are so happy we moved Nan here.
Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear how happy and settled your nan is since moving here. It's wonderful to know that she's thriving, enjoying the fresh food and benefiting from the care and dedication of our team. We're especially pleased to hear that our family events and the approachable nature of our management have made a positive impact on you and your family. Our goal has always been to create a warm, inclusive and supportive environment for our residents and their loved ones and your feedback reaffirms that we're on the right path.

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Review from J M (Friend of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Partner's mum went into this home 8 weeks ago. Since she has been there she has had three unwitnessed falls. She had a bust lip from another resident and has sustained a broken wrist. In the 8 weeks she has lost 1/3 of her body weight. Manager says he has an open door policy but if you talk to him nothing
gets done. We were supposed to have a meeting with a senior nurse, social services and ourselves. The nurse cancelled this meeting the night before and emailed the social worker to serve 28 days' notice. Partner's mum is now in hospital and social worker told us the home won't take her back. I would not put an animal in their care home. Some staff are OK but they hide far too much. This home needs investigation as it has failed a vulnerable 76-year-old. We looked after her for 4 years and if this had happened we would have been done for neglect. How can a nursing home get away with this? And to anybody involved with this home don't leave a comment unless you leave a way for us to reply, disappointing.
Reply from Kevin Robinson-Husband, Director of Operations at Beechcroft Care Home

I'm sorry to hear of your concerns and we apologize for any inconvenience this has caused yourselves. We take all feedback seriously, I am able to see the home have completed investigations into matters which have arisen and have been working with family members and the local authority team to support your loved ones current needs.

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Review from Y E (Daughter of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum has been in this home for 8 weeks. She has had two unwitnessed falls and a broken hand/wrist. They have not been able to get mum to eat or shower, we have been doing this. Mum's fire door was broken and couldn't be closed for 6 weeks. Mum has lost weight, spent a lot of time in bed and is now depressed.
They tried to send her to the hospital for a suspected infection, again they couldn't do her obs. But ambulance staff could, they told ambulance people to use force but this was denied and then the home wanted to involve the police and again the home was told no. Now they have given 28 days' notice to have mum removed. Don't use this home. They can't cope and they don't like it when you stick up for your relative/family. They don't answer phone calls and you are kept outside waiting. I couldn't give mum a shower once because it was dirty and the smell was disgusting. A carer told us to use it, it was okay and clean. Three maintenance people left, new staff arriving all the time.
Reply from Sophie Gardiner, Group Quality and Compliance Director at Beechcroft Care Home

We are very disappointed to hear of your concerns, on review of these I can see you were invited to a meeting yesterday with the management team and local authority to discuss further and review the investigation completed. Unfortunately, you were unable to attend. If you can reschedule as requested all findings and evidence to these concerns can be shared. Thank you

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Review from Sandra H (Wife of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home on a weekly basis to visit my husband. He is not the easiest person to visit and displays challenging behaviours to myself. He joins in no activities and spends all his time in bed in his room.
Staff are always very supportive to myself and provide updates on a regular basis. They
are caring and kind to myself and my husband.
The home is always clean and tidy. There are always activities going on and always my husband does not engage, that is personal choice.
Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you so much for your feedback and for taking the time to share your experience with us. We understand how challenging it can be to visit a loved one who is going through difficult times and we are glad to hear that our staff have been supportive and caring to both you and your husband during your visits. While we strive for excellence, we acknowledge that we are not perfect but we always do our best to meet our residents' needs in a professional and dignified manner. We respect your husband's personal choices regarding activities and will continue to ensure that he remains comfortable and well cared for.

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Review from Keith N (Son of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home seems to be improving, staff are very friendly and hardworking. Some rooms need updating and redecorating which is happening. Could do with residents being offered a light snack (at supper time) to put them through to the next morning (breakfast).
Reply from Florin Hergheligiu, Home Manager at Beechcroft Care Home

Thank you for your feedback! We're pleased to hear that you've noticed improvements in the home and appreciate the hard work and friendliness of our staff. We want to let you know that we started redecorating the Oak unit two weeks ago, aiming to enhance the environment to a high standard. Additionally, we have already implemented light snacks at supper time to ensure our residents have something to tide them over until breakfast. Thank you again!

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Review from Paul J (Son-in-law of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechcroft Care Home is fantastic, very well-run, friendly and professional staff who care for the residents very well. Would highly recommend this home.
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Review from Rob J (Son of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant atmosphere and well kept.
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Review from Deborah W (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad came to Beechcroft Care Home in June 2024. At first, he was trying to leave the home due to struggling to settle. After a few weeks, dad settled with the help of the staff and his daughters. Dad gets nice meals and his room is cleaned and tidy. The staff are nice and seem to look after dad. Dad
seems happy to Beechcroft now.
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Review from Steven L (Son of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good home that meets my mum's needs.
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Review from Rebecca M (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff were friendly and welcoming as always, mum seemed happy enough in herself and was showing off her new hair cut. Had a bit of trouble trying to leave money for mum's account as it was a bank holiday and the receipt book hadn't been left out like I was told it would be. Other than that everything
is great with mum and the staff that look after her, nothing is too much trouble.
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Review from E M (Granddaughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Grandad has settled well in the home. Staff are friendly and attentive and always welcoming with the family. Good level of care, and staff react quickly if we request any support for Grandad. Grandad requires a specialised wheelchair, which we are still waiting for, but otherwise facilities are ok.
Clean home, with good options for meals each day. Managers caring, wanting to improve the service which is good.
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Review from Susan O (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are pleasant, all queries dealt with promptly. Overall, well looked after and plenty of activities to help the residents.
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Review from J L (Son of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel extremely assured that Mum is cared for and looked after very well at Beechcroft Care Home. The staff are very attentive and give great peace of mind. Whenever any medical needs are raised, the senior team listen and provide a clear and detailed response which, again, is very assuring. Overall,
a great experience with Mum's care.
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Review from Anita R (Friend of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
When visiting Beechcroft Care Home, I especially notice staff attitudes as you are greeted warmly with smiles by all staff you encounter on your arrival. Staff are kind and caring towards my lovely friend who is a resident there. Importantly, she speaks well of the staff and how she is treated and she
likes them very much. Thank you for caring for her.
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Review from Maxine D (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mum has been a resident at this care home, I feel she is very looked after. Staff go above and beyond. Would highly recommend this care home.
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Review from D F (Son of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home provides a basic level of care with friendly and polite staff. Accommodation is basic but acceptable. Food quality and choice are below the level expected.
Communication with staff who do not speak English as a first language can be difficult and frustrating for my mother.
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Review from D H (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so happy that my dad is getting the best care, also they like the families to be involved. I've checked a few homes around where we live but we, as a family, are so happy and Dad is so settled. We went to a BBQ, oh my gosh, never tasted food like it. Also, they were thanking all the families. We
are so happy for Dad.
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Review from D W (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My family member has been at the home for over three years, there have been big changes and many teething problems but after hard work from the management team and care staff, these problems seem to have been resolved.
Staff are approachable, caring and work hard to ensure my family member is cared
for.
Food is delicious and varied even though my family member has a soft diet.
The lounge is full of residents daily and activities are arranged seven days a week.
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Review from S C (Son of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home was a credit to the care and dignity my dad received in his last few weeks. We could visit any time of data, which was a great comfort to people and friends who wanted to visit Dad. Overall, the staff and management were there if we needed any questions answered or any special treats for Dad,
he had a glass of stout with me before his bedtime, which was a little moment that I shared during his last days. I thank you all for the wonderful care and help.
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Review from Joan M (Sister of Resident) published on 6 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing care, food and friendliness of staff. Staff are always very helpful.
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Current Review Score: 9.2 (9.205)

Overview of Review Score

The Review Score of 9.2 (9.205) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.205 for Beechcroft Care Home is calculated as follows: ( (303 Excellents x 5) + (139 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (49 Very Poors x 1) ) ÷ 532 Ratings = 4.205
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.

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