Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.2 98 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

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Care Provided by Beechcroft Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Other Care Provided
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Florin Hergheligiu (Home Manager)
  • Admission Criteria
    • Over 60 years old
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Beechcroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • Self-Funded Nursing Care £1,180 – £1,300
    • Self-Funded Nursing Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,180 – £1,300
  • (these prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Beechcroft Care Home Reviews (98)

Total of 98, showing 21-40
9.2

Beechcroft Care Home has a Review Score of 9.2 (9.165) out of 10, based on 39 reviews in the last 2 years. Over all time Beechcroft Care Home has 98 reviews.

Overall Experience

  • 53
  • 30
  • 6
  • 3
  • 6

Date Published

98
15
32
39
59

Review from Carole B (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Beechcroft Care Home in June 2024, as she had been diagnosed with dementia. Myself and my family including my brother are extremely happy with the care my mum receives.
She is well cared for by kind, dedicated staff who are always willing to see to mum's needs. The staff are always
friendly and greet all visitors upon arrival.

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Review from Steven L (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good home that meets my mum's needs.

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Review from Rebecca M (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were friendly and welcoming as always, mum seemed happy enough in herself and was showing off her new hair cut. Had a bit of trouble trying to leave money for mum's account as it was a bank holiday and the receipt book hadn't been left out like I was told it would be. Other than that everything
is great with mum and the staff that look after her, nothing is too much trouble.

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Review from E M (Granddaughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandad has settled well in the home. Staff are friendly and attentive and always welcoming with the family. Good level of care, and staff react quickly if we request any support for Grandad. Grandad requires a specialised wheelchair, which we are still waiting for, but otherwise facilities are ok.
Clean home, with good options for meals each day. Managers caring, wanting to improve the service which is good.

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Review from Susan O (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are pleasant, all queries dealt with promptly. Overall, well looked after and plenty of activities to help the residents.

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Review from J L (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel extremely assured that Mum is cared for and looked after very well at Beechcroft Care Home. The staff are very attentive and give great peace of mind. Whenever any medical needs are raised, the senior team listen and provide a clear and detailed response which, again, is very assuring. Overall,
a great experience with Mum's care.

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Review from Anita R (Friend of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting Beechcroft Care Home, I especially notice staff attitudes as you are greeted warmly with smiles by all staff you encounter on your arrival. Staff are kind and caring towards my lovely friend who is a resident there. Importantly, she speaks well of the staff and how she is treated and she
likes them very much. Thank you for caring for her.

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Review from Maxine D (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum has been a resident at this care home, I feel she is very looked after. Staff go above and beyond. Would highly recommend this care home.

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Review from D F (Son of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home provides a basic level of care with friendly and polite staff. Accommodation is basic but acceptable. Food quality and choice are below the level expected.
Communication with staff who do not speak English as a first language can be difficult and frustrating for my mother.

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Review from D H (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy that my dad is getting the best care, also they like the families to be involved. I've checked a few homes around where we live but we, as a family, are so happy and Dad is so settled. We went to a BBQ, oh my gosh, never tasted food like it. Also, they were thanking all the families. We
are so happy for Dad.

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Review from D W (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family member has been at the home for over three years, there have been big changes and many teething problems but after hard work from the management team and care staff, these problems seem to have been resolved.
Staff are approachable, caring and work hard to ensure my family member is cared
for.
Food is delicious and varied even though my family member has a soft diet.
The lounge is full of residents daily and activities are arranged seven days a week.

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Review from S C (Son of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care home was a credit to the care and dignity my dad received in his last few weeks. We could visit any time of data, which was a great comfort to people and friends who wanted to visit Dad. Overall, the staff and management were there if we needed any questions answered or any special treats for Dad,
he had a glass of stout with me before his bedtime, which was a little moment that I shared during his last days. I thank you all for the wonderful care and help.

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Review from Joan M (Sister of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing care, food and friendliness of staff. Staff are always very helpful.

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Review from M T (Friend of Resident) published on 26 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

The room was appalling, bare, impersonal, dirty carpet, curtain hooks missing, rubbish dumped in tumble down shed in view of window. Slow response to buzzer, catheter unemptied. Food sparse, especially as the room was the last to be served! Nails uncut, hair uncut. I hope I never end up in a place like
that. Food hygiene rating 1. I needed to contact social services.

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Review from Arthur H (Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff were very good, helpful, caring, happy, pleasant and willing. Nice food and the manager was polite and active on the floor.

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Review from Norman M (Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After being here recently, I was delighted to get the chance to come back. I was delighted to come. The main reason was the manager who was brilliant the first time and then I was given the chance to come back which I did without question. The manager is very helpful and staff are very very helpful.
I doubted to find that in a home. They are all twelve out of ten.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

Thank you so much for sharing your wonderful experience at our facility. We are thrilled to hear that your return visit was as delightful as the first one and that our manager and staff continue to exceed your expectations.
It is heartening to know that the helpfulness and dedication of our team made such a positive impact on your experience. We always strive to provide exceptional care and support, and it's affirming to hear that we are achieving this goal.
Your kind words, rating our team as 'twelve out of ten' are greatly appreciated and will be shared with the entire staff. They will be delighted to know their efforts are making a significant difference.


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Review from J G (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel Beechcroft is improving daily in relation to the improvement works. It also appears to be better staffed since my father first moved in. We have only had one disappointment and that is in relation to him not having a working TV aerial to his room. Some residents use the area outside the dining
room to sit and chat and I think some of the lounge area could be utilised as a comfy relaxing area. TV always on very loud.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

Thank you for your feedback on Beechcroft's improvements and staffing. We're glad to hear of the positive changes you've noticed.
We apologize for the issue with your father's TV aerial and will address this promptly. Additionally, your suggestion about enhancing the lounge area for a more relaxing environment is greatly appreciated, and we'll look into adjusting the TV volume to suit everyone's comfort.
Please feel free to reach out for any further concerns or suggestions. Ensuring a comfortable environment for our residents and their families is our priority.


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Review from Andrew R (Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been in this care home for 3 months.
The food is good, the rooms are clean.
The care workers are good and helpful, the management are helpful and supportive. Care is high.

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Review from Angela O (Daughter of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There is no communication between staff patients and their families.
My mother has bed sores and cradle cap due to hygiene reasons.
She presses her nurse button only for it to be switched off and not attended to.
I dropped her off after a day out only to be told she would have to stay in her wheelchair
until two members of staff were available to put her in bed. When I asked how many staff were on, she proceeded to tell me that they had three members of staff on for approximately 31 patients.
We are always left outside the home in all weather, even if my mother is in the wheelchair with me.
Sorry to say but my mother utterly despises where she lives, she gets really upset every time we leave her.
Feel like we can't complain as the staff become really unprofessional with us.
Unfortunately, they're mainly agency staff that don't need any qualifications to be a carer.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

It is our utmost priority to ensure that all residents, including your mother, receive the highest standard of care and live in a comfortable, responsive environment.
Regarding communication, we strive for transparency and open dialogue with our residents and their families.
Concerning your mother's health issues, such as bed sores and hygiene care, these are matters we take very seriously. Our staff is trained to provide attentive and appropriate care, and we will investigate the specific circumstances you've mentioned. Your mother had specific moving and handling procedures we had to adhere to despite us being requested by the family to deviate from them.
The issue of staff responsiveness and availability is also critical. We maintain staffing levels in line with high standards to ensure all residents receive timely and adequate care.


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Review from Gregory O (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Dad moved into Beechcroft in April 2022 but unfortunately passed away in September 2022 after numerous falls in their care. It has come to light since that the records of his falls were not kept updated, including his Care Plan! I do believe that the records have improved under the new ownership but
unfortunately, that doesn’t bring our dad back.

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Current Review Score: 9.2 (9.165)

Overview of Review Score

The Review Score of 9.2 (9.165) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.165 for Beechcroft Care Home is calculated as follows: ( (232 Excellents x 5) + (139 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (37 Very Poors x 1) ) ÷ 449 Ratings = 4.165

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.