Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.2 103 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

These prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Florin Hergheligiu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 60 years old
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Beechcroft Care Home Reviews (103)

Total of 103, showing 41-60
9.2

Beechcroft Care Home has a Review Score of 9.2 (9.167) out of 10, based on 44 reviews in the last 2 years. Over all time Beechcroft Care Home has 103 reviews.

Overall Experience

  • 58
  • 29
  • 6
  • 3
  • 7

Date Published

103
15
31
44
59

Review from Norman M (Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After being here recently, I was delighted to get the chance to come back. I was delighted to come. The main reason was the manager who was brilliant the first time and then I was given the chance to come back which I did without question. The manager is very helpful and staff are very very helpful.
I doubted to find that in a home. They are all twelve out of ten.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

Thank you so much for sharing your wonderful experience at our facility. We are thrilled to hear that your return visit was as delightful as the first one and that our manager and staff continue to exceed your expectations.
It is heartening to know that the helpfulness and dedication of our team made such a positive impact on your experience. We always strive to provide exceptional care and support, and it's affirming to hear that we are achieving this goal.
Your kind words, rating our team as 'twelve out of ten' are greatly appreciated and will be shared with the entire staff. They will be delighted to know their efforts are making a significant difference.

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Review from J G (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel Beechcroft is improving daily in relation to the improvement works. It also appears to be better staffed since my father first moved in. We have only had one disappointment and that is in relation to him not having a working TV aerial to his room. Some residents use the area outside the dining
room to sit and chat and I think some of the lounge area could be utilised as a comfy relaxing area. TV always on very loud.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

Thank you for your feedback on Beechcroft's improvements and staffing. We're glad to hear of the positive changes you've noticed.
We apologize for the issue with your father's TV aerial and will address this promptly. Additionally, your suggestion about enhancing the lounge area for a more relaxing environment is greatly appreciated, and we'll look into adjusting the TV volume to suit everyone's comfort.
Please feel free to reach out for any further concerns or suggestions. Ensuring a comfortable environment for our residents and their families is our priority.

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Review from Andrew R (Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been in this care home for 3 months.
The food is good, the rooms are clean.
The care workers are good and helpful, the management are helpful and supportive. Care is high.

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Review from Angela O (Daughter of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There is no communication between staff patients and their families.
My mother has bed sores and cradle cap due to hygiene reasons.
She presses her nurse button only for it to be switched off and not attended to.
I dropped her off after a day out only to be told she would have to stay in her wheelchair
until two members of staff were available to put her in bed. When I asked how many staff were on, she proceeded to tell me that they had three members of staff on for approximately 31 patients.
We are always left outside the home in all weather, even if my mother is in the wheelchair with me.
Sorry to say but my mother utterly despises where she lives, she gets really upset every time we leave her.
Feel like we can't complain as the staff become really unprofessional with us.
Unfortunately, they're mainly agency staff that don't need any qualifications to be a carer.

Reply from Radhika Sisodia, Management at Beechcroft Care Home

It is our utmost priority to ensure that all residents, including your mother, receive the highest standard of care and live in a comfortable, responsive environment.
Regarding communication, we strive for transparency and open dialogue with our residents and their families.
Concerning your mother's health issues, such as bed sores and hygiene care, these are matters we take very seriously. Our staff is trained to provide attentive and appropriate care, and we will investigate the specific circumstances you've mentioned. Your mother had specific moving and handling procedures we had to adhere to despite us being requested by the family to deviate from them.
The issue of staff responsiveness and availability is also critical. We maintain staffing levels in line with high standards to ensure all residents receive timely and adequate care.

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Review from Gregory O (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Dad moved into Beechcroft in April 2022 but unfortunately passed away in September 2022 after numerous falls in their care. It has come to light since that the records of his falls were not kept updated, including his Care Plan! I do believe that the records have improved under the new ownership but
unfortunately, that doesn’t bring our dad back.

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Review from Pam L (Daughter of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing in praise of the wonderful staff at Beechcroft Care Home, Runcorn. My father passed away on the 21st of December 2022 and was cared for with genuine love and kindness from 2018 when he first joined the lovely Beechcroft community. They are so good, I call them angels. His family and I were
treated like friends vs family and continued to do so more intently even as Dad worsened. They're relentless in their dedication and desire to please and to put a smile on faces. Dad had a very happy life and a very peaceful and happy demise. The staff even put a carnation in his hands at the end.

Reply from Radhika Sisodia, Owner at Beechcroft Care Home

Thank you so much for your lovely comments.
We will pass this to our staff. It means a lot to us.

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Review from Alan G (Son of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was placed in this place after breaking her hip in September. She was in there for 8 weeks and not once did she set foot out of her room. Her meals were not fit for purpose as she has no top teeth so she could not eat the hard solid food they gave her. They are understaffed most of the rooms
on one side of the building are full of boxes and other junk, and so is the communal room. I would not advise anyone to put their relative in this place. I've got her out of there and brought her home. All they want from you is your money. This is only my humble opinion.

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Review from Alan M (Private Carer of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have struggled lately with family dynamics. I'm happy that someone suggested this care home. The staff are so family focused. I feel like I've always been a part of the resident's care. The residents are so nice. I love them and the staff. Thanks ladies.

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Review from Phillip H (Brother-in-law of Resident) published on 13 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of Beech Croft nursing home was somewhat apprehensive. But from the moment we met the staff, it became very clear that they were exceptionally caring to all their residents. The accommodation itself is immaculate, scrupulously clean and well presented. The individual care for the
patients is hand-picked by well trained and thoughtful staff. From the staffing levels, which personally look after them, much care and observation are worked on. Since my brother-in-law has gone into Beachcroft, he has greatly improved in his social interaction and his well being. I can only highly recommend this care home. They see to all his needs, plus they also consider his immediate family ie, his wife of 60-years, and keep her well informed of his progress. All I can say is a very big thank you.

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Review from Darren H (Resident) published on 12 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have been placed at Beechcroft, the staff have been outstanding and very friendly. I feel very at home here. They are always there for you no matter what, what help you need. They are a credit to NHS, and with their effort and deadecation as a team and hard work, I would recommend Beechcroft
to everyone. They're like one big happy family, very caring and would like to see a change in higher wages for their deadecation in their job.

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Review from Gill J (Niece of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by the team at Beechcroft is amazing. Every staff member was genuinely caring and respectful to my aunt. My aunt was only at Beechcroft for three months before her death, but during this time, she was given exemplary care. Each time I visited, she was comfortable and obviously well cared
for. Our family are very grateful to all the amazing team at Beechcroft, particularly in her final weeks when they also helped me with their consideration and kindness at an upsetting time.

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Review from Diane Y (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time and effort put into caring for residents is exemplary. You can see the feelings are genuine, we are always kept up to date with what is happening. Home is always clean and inviting. A wide variety of food is available and all needs catered for. Entertainment is provided whenever possible and
some great days out are organised. All the staff are like our extended family, we love them all. Thank you so much.

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Review from P K (Son of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So very confident to care for my mum here. She looks good considering her condition because she is clearly being cared for by friendly and compassionate staff.

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Review from P P (Daughter of Resident) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Beechcroft for 12 months and has been well looked after and very happy.

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Review from P R (Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So glad I came here.

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Review from Bernadette R (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and I visited my father on an unplanned visit. The staff were wonderful and the gardens lovely. We had to speak from the outside patio door for obvious reasons. There’s also a little stray ginger cat that’s being cared for, and we know cats go to the best places.

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Review from Carolyn B (Daughter of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really did not want to put mum into a care home, she needed 24/7 palliative/Nursing/Dementia care. I visited many establishments unannounced but didn't like any until I went to Beechcroft. I instantly liked the people and the place. Mum moved in shortly after her assessment and I can honestly say
the staff were absolutely wonderful with mum and us as a family. I really liked the fact that a Dr did bi-weekly visits, mums room was close to the nursing station and visiting was anytime. All the staff were fantastic with mum, the manager, nurses, carers, cook, kitchen staff, laundry and cleaners. Mum spent 7 weeks and 2 days in Beechcroft and for her last 5 days, I stayed there too as I didn't want to leave her side in her final days. The support and care mum and I received was excellent. Mum kept her dignity, was pain-free and comfortable. Thank you, everyone, at Beechcroft, you will forever hold a place in our hearts for your unconditional love and excellent care you all gave to Mum.

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Review from Jennifer R (Granddaughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We already had a very good feeling about Beechcroft after an unannounced first visit last year and a very welcoming talk through and show round of the home by your staff, followed very quickly by your wonderful manager visiting Nan at her own home to answer all our questions and put Nan's mind at ease
with the transition that was to come. The home manager and all the staff made move-in day seamless and were such a huge support. Nan loved the time they gave every day, showing such love, empathy, gentleness and exceptional care. The meals were always fantastic and she absolutely loved the activities that were regularly organised. In her final weeks and days, everyone rallied around Nan and the entire family. Really went above and beyond and nothing was too much trouble, the manager, the staff, the kitchen, the cleaners, everyone! We will be forever grateful for everything and can't thank them all enough.
Would recommend Beechcroft to anyone.

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Review from B F (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very accommodating and caring establishment with some excellent and interpersonal staff who cared well for my dad in the 3 and a half years he was there. Days out provided great benefit and activities and entertainment well received. Accommodation is dated with some rooms in need of refurbishment. As
a family, we are thankful for the compassion and support shown in his final few days.

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Review from N H (Granddaughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was at Beechcroft Care home for approximately two months. He settled in very well and it was a comfort to his family that he was happy there and so well looked after. All the staff were kind and caring towards him and did their best in every way they could for him. I would definitely recommend
this home to anyone.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.167 for Beechcroft Care Home is calculated as follows: ( (279 Excellents x 5) + (139 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (49 Very Poors x 1) ) ÷ 508 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.

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