Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.2 103 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

These prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Florin Hergheligiu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Over 60 years old
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Beechcroft Care Home Reviews (103)

Total of 103, showing 61-80
9.2

Beechcroft Care Home has a Review Score of 9.2 (9.167) out of 10, based on 44 reviews in the last 2 years. Over all time Beechcroft Care Home has 103 reviews.

Overall Experience

  • 58
  • 29
  • 6
  • 3
  • 7

Date Published

103
15
31
44
59

Review from Helen S (Niece of Resident) published on 6 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle lived at Beechcroft for four years. He originally chose to stay there, rather than returning to his bungalow, after arriving from a hospital stay. He loved having his meals cooked for him, his laundry done, the company of staff and other residents and not having to worry about the knock on
the door or a fall on the way to the shops. He enjoyed trips out (especially to Anfield) and being able to watch Strictly.
His personal care was well supported by staff and when I went to take him out he would be dressed ready to go. When he was ill a doctor was promptly called and chronic issues were well cared for with regular nurse visits. I live a long distance away, but were kept informed of any issues that arose. I was welcomed every time I visited. My uncle had his own spacious room which was always clean and tidy. He had a lovely view into the garden where he enjoyed watching the squirrels and birds. The staff were always caring and kind.

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Review from Joy D (Daughter of Resident) published on 15 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to make the difficult decision to put our mum in a home back in February 2019. It felt like we were letting her down - we couldn’t have been more wrong. Before moving in, our mum used to sit watching TV and wait for neighbours to pass to wave to her. In Beechcroft, she had the most amazing time,
a new lease of life, shopping trips, Bingo, sing-alongs, arts and crafts, meeting the Mayor, all things she would never have done before. She settled in straight away thanks to all the dedicated staff.
Our mum said she loved it and should have moved in years ago. If you are struggling to come to terms with making this decision, we can honestly say go and visit and talk to the staff and see for yourself because we now have no regrets. We made our mum's room look like a mini version of her living room and she was safe. Sadly, mum passed away recently but from the bottom of our broken hearts, she had the best last 5 months of her life. The support, dignity and respect shown throughout will stay with us forever.

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Review from J D (Daughter of Resident) published on 14 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all at Beechcroft for their superb care, support, respect and understanding shown for our mum. The team were outstanding not just to Mum, but all our family at a very difficult time.
Mum had a wonderful time for the final months of life. All at Beechcroft became our extended
family.
The Home Manager is one outstanding person and nothing was too much trouble. The support was unbelievable.
We, as a family, would highly recommend this nursing/care home.
The first impression to the last will be in our hearts forever, they really gave Mum a better quality of life as her parting came near.
We could not have wished for more at this very difficult time.
Everyone was magnificent and went above and beyond their duty.
We thank you from the bottom of our hearts.

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Review from Glynis R (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been at Beechcroft Care Home for two weeks and it was difficult at first (for us) but the Manager and the staff made us feel more comfortable. The staff made sure Mum settled in and had everything she needed. They catered for her 'fussy' food issues and cooked her what she liked. The staff
made Mum feel special on her birthday.

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Review from Lorna (Daughter-in-law of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank everyone at Beechcroft Care Home. The time that my Mother-In-Law spent with them may not have been long but the care, support, understanding and total respect all the team showed not just to my mother in law but to all family members when they visited was outstanding. The
relaxed positive feeling that you get makes you comfortable straight away and nothing was ever too much trouble.
The manager is an outstanding lady in her own right. The support that she gave from the first day I went to look at the home to actually moving my mother in law there was lovely. The care, understanding, compassion and commitment that the manager has, not just for every resident staying with them but also the families is beautiful to see. Even though she has not been with Beechcroft very long I know that they will continue to go from strength to strength with her at the helm and the team that she has around her.

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Review from Amanda D (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Visited for the first time today, very disappointed as on walking down the corridors there is a smell of urine throughout. Mum asked for a cup of tea and waited 25 minutes for it, I had to ask a second time. Mum's room is adequate with a nice view, seemed short staffed for the number of residents there.
I will see if things improve and keep an open mind, but as I say disappointed. I hope we can move Mum to somewhere more appropriate for her. Only 7 rooms with en-suite.

Reply from Clare Sheehan, TBC at Beechcroft Care Home

Thank you for your review, we value all feedback as this helps us to improve our services where required. We have taken on board your comments regarding the malodour; please be assured we are working in conjunction with the Housekeeping Team to rectify this. At Beechcroft we are continually striving to maintain high standards of care provision and of the service itself, please be assured this is being looked into.

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Review from Olwen S (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

This care home is adequate in terms of comfort and homeliness.
I think some refurbishment is required, for example, the carpets in the residential lounge and at the entrance area are filthy and need replacing.
Maybe laminate non-slip flooring would be more hygienic.
Sometimes the smell of urine is
unbearable.

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Review from Peter C (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident for over four years. During that time, she has always been cared for to the highest standard in these times of limited funding.
However, this month was my other's 100th birthday. I cannot thank the staff and volunteers enough for the effort and enthusiasm that was
shown to make this a very special and memorable day for my mother.

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Review from Gail R (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The trained staff, healthcare, domestic and kitchen staff have all treated Mum with great kindness, compassion and always in a dignified manner. I would recommend Beechcroft to all my friends with elderly relatives, as nothing is too much trouble for all the staff. Mum had a two week stay from the 2nd
to 15th February 2019.

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Review from S T (Daughter of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, I lost my Dad on 25th November but I wanted to write this in order the staff got recognition for the lovely way in which they treated my Dad. They were so thoughtful, caring and really treated him like a member of their own family. At the end of the day shift, all the carers visited my
Dad and said their goodbyes as we all knew he wasn't going to make it through the night. I just wanted to say thank you to all as it made me feel better knowing that they had looked after him like their own and they were very kind to me at such a difficult time. Thank you.

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Review from Sue n (Daughter-in-law of Resident) published on 21 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The one to one support given to my mother in law by her escort from Beechcroft when taken to a recent family event was outstanding. As was the care and consideration shown by those caring for her to acknowledge this important milestone in her life.

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Review from Gillian P (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the home a Godsend for my father. After his stroke, he has needed 24/7 care and I have found this home really suited to his needs. The staff are caring, knowledgeable and very patient both with residents and also with long distance relatives like myself calling to see how my dad is on a
regular basis. They are accommodating and welcoming to visitors.


My dad seems easier in himself now he has been here a while - he is making friends and has built up a rapport with the staff. He is also eating far better and his hygiene is much improved. I cannot thank the staff enough for how they have helped my dad.

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Review from Gemma F (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant staff.
Management amazing.
My mum is so happy.

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Review from C C (Son of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is very good and caring. The staff are helpful and friendly. They could do with some sort of alert in the lounge for residents who want to go to the toilet. All in all a very good home.

Reply from Clare Sheehan, Careline Advisor at Beechcroft Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your kind comments, we value our staff team who work hard to provide quality kind care. We are currently liaising with our Property Manager to confirm works with regards to installing call points as you have suggested. In the meantime, the level of staff oversight of our Residents in these areas has been increased. We have a comprehensive staff team who also have a presence around the Home throughout the day and they have been reminded that we all share the responsibility of checking if Residents require any attention and responding accordingly.

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Review from Susan D (Daughter of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mum came in here it is great for her and her family. We are really pleased with the staff and the care she gets. Can't say enough for Beechcroft, it says it all when my mum says she's happy when we ask her.

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Review from Joan M (Friend of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Beechcroft Care Home very clean, friendly staff and rooms well presented. The food is 10/10 nothing is too much trouble.

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Review from Dennis T (Friend of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy. Came in to see our friend. We were made up with the care he is getting.

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Review from Anne G (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic day organised for residents and families.


Staff are very friendly and work very hard. I think they could do with lots more though.

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Review from A D (Daughter of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been visiting the care home for the last sixteen months since my mother suffered a major stroke and we have found the overall standard at the care home to be good. This includes all aspects of running the care home.

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Review from Gwyneth H (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to congratulate the kitchen staff on Christmas Day. The dinner was 1st class and nothing was too much trouble. Well done, you're a credit to the home.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.167 for Beechcroft Care Home is calculated as follows: ( (279 Excellents x 5) + (139 Goods x 4) + (35 Satisfactorys x 3) + (6 Poors x 2) + (49 Very Poors x 1) ) ÷ 508 Ratings = 4.167

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.

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