Beechcroft Care Home

The staff were very good, helpful, caring, happy, pleasant and willing. Nice food and the manager was polite and active on the floor.

After being here recently, I was delighted to get the chance to come back. I was delighted to come. The main reason was the manager who was brilliant the first time and then I was given the chance to come back which I did without question. The manager is very helpful and staff are very very helpful. I doubted to find that in a home. They are all twelve out of ten.

I feel Beechcroft is improving daily in relation to the improvement works. It also appears to be better staffed since my father first moved in. We have only had one disappointment and that is in relation to him not having a working TV aerial to his room. Some residents use the area outside the dining room to sit and chat and I think some of the lounge area could be utilised as a comfy relaxing area. TV always on very loud.

The care workers are good and helpful, the management are helpful and supportive. Care is high.

Unfortunately, they're mainly agency staff that don't need any qualifications to be a carer.

Dad moved into Beechcroft in April 2022 but unfortunately passed away in September 2022 after numerous falls in their care. It has come to light since that the records of his falls were not kept updated, including his Care Plan! I do believe that the records have improved under the new ownership but unfortunately, that doesn’t bring our dad back.

I am writing in praise of the wonderful staff at Beechcroft Care Home, Runcorn. My father passed away on the 21st of December 2022 and was cared for with genuine love and kindness from 2018 when he first joined the lovely Beechcroft community. They are so good, I call them angels. His family and I were treated like friends vs family and continued to do so more intently even as Dad worsened. They're relentless in their dedication and desire to please and to put a smile on faces. Dad had a very happy life and a very peaceful and happy demise. The staff even put a carnation in his hands at the end.

My mother was placed in this place after breaking her hip in September. She was in there for 8 weeks and not once did she set foot out of her room. Her meals were not fit for purpose as she has no top teeth so she could not eat the hard solid food they gave her. They are understaffed most of the rooms on one side of the building are full of boxes and other junk, and so is the communal room. I would not advise anyone to put their relative in this place. I've got her out of there and brought her home. All they want from you is your money. This is only my humble opinion.

I have struggled lately with family dynamics. I'm happy that someone suggested this care home. The staff are so family focused. I feel like I've always been a part of the resident's care. The residents are so nice. I love them and the staff. Thanks ladies.

My first impression of Beech Croft nursing home was somewhat apprehensive. But from the moment we met the staff, it became very clear that they were exceptionally caring to all their residents. The accommodation itself is immaculate, scrupulously clean and well presented. The individual care for the patients is hand-picked by well trained and thoughtful staff. From the staffing levels, which personally look after them, much care and observation are worked on. Since my brother-in-law has gone into Beachcroft, he has greatly improved in his social interaction and his well being. I can only highly recommend this care home. They see to all his needs, plus they also consider his immediate family ie, his wife of 60-years, and keep her well informed of his progress. All I can say is a very big thank you.

Since I have been placed at Beechcroft, the staff have been outstanding and very friendly. I feel very at home here. They are always there for you no matter what, what help you need. They are a credit to NHS, and with their effort and deadecation as a team and hard work, I would recommend Beechcroft to everyone. They're like one big happy family, very caring and would like to see a change in higher wages for their deadecation in their job.

The care given by the team at Beechcroft is amazing. Every staff member was genuinely caring and respectful to my aunt. My aunt was only at Beechcroft for three months before her death, but during this time, she was given exemplary care. Each time I visited, she was comfortable and obviously well cared for. Our family are very grateful to all the amazing team at Beechcroft, particularly in her final weeks when they also helped me with their consideration and kindness at an upsetting time.

The time and effort put into caring for residents is exemplary. You can see the feelings are genuine, we are always kept up to date with what is happening. Home is always clean and inviting. A wide variety of food is available and all needs catered for. Entertainment is provided whenever possible and some great days out are organised. All the staff are like our extended family, we love them all. Thank you so much.

So very confident to care for my mum here. She looks good considering her condition because she is clearly being cared for by friendly and compassionate staff.

My mum has been a resident at Beechcroft for 12 months and has been well looked after and very happy.

So glad I came here.

My mum and I visited my father on an unplanned visit. The staff were wonderful and the gardens lovely. We had to speak from the outside patio door for obvious reasons. There’s also a little stray ginger cat that’s being cared for, and we know cats go to the best places.

I really did not want to put mum into a care home, she needed 24/7 palliative/Nursing/Dementia care. I visited many establishments unannounced but didn't like any until I went to Beechcroft. I instantly liked the people and the place. Mum moved in shortly after her assessment and I can honestly say the staff were absolutely wonderful with mum and us as a family. I really liked the fact that a Dr did bi-weekly visits, mums room was close to the nursing station and visiting was anytime. All the staff were fantastic with mum, the manager, nurses, carers, cook, kitchen staff, laundry and cleaners. Mum spent 7 weeks and 2 days in Beechcroft and for her last 5 days, I stayed there too as I didn't want to leave her side in her final days. The support and care mum and I received was excellent. Mum kept her dignity, was pain-free and comfortable. Thank you, everyone, at Beechcroft, you will forever hold a place in our hearts for your unconditional love and excellent care you all gave to Mum.

Would recommend Beechcroft to anyone.

Very accommodating and caring establishment with some excellent and interpersonal staff who cared well for my dad in the 3 and a half years he was there. Days out provided great benefit and activities and entertainment well received. Accommodation is dated with some rooms in need of refurbishment. As a family, we are thankful for the compassion and support shown in his final few days.