Beechcroft Care Home

Lapwing Grove, Palacefields, Runcorn WA7 2TP
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9.3 109 Reviews
  • Beechcroft Care Home, Runcorn
Beechcroft Care Home, located in a quiet area of Palacefields in Runcorn, offers residential and nursing care in a homely and welcoming setting.

The home welcomes up to 67 residents who will each receive the highest quality of care from the experienced and compassionate team of care professionals. Around the home you'll find spacious living areas, dining areas where residents are served nutritious and freshly prepared meals and snacks, a great garden area and cosy bedrooms where residents are encouraged to personalise their space to help them feel at home.

All care is person-centred, meaning each resident receives care and support based on their individual requirements. Staff respect each person for who they are, spend time getting to know them, and welcome their loved ones to the home whenever they wish to visit.

To find out more to or book a tour, please contact the friendly team.
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Care Provided by Beechcroft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

These prices are only a guideline, please contact Beechcroft Care Home to find out the exact price for your requirements.

Contact Beechcroft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Beechcroft Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Florin Hergheligiu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (10)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Beechcroft Care Home Reviews (109)

9.3

Beechcroft Care Home has a Review Score of 9.3 (9.331) out of 10, based on 45 reviews in the last 2 years.
Over all time Beechcroft Care Home has 109 reviews.

Overall Experience
  • 63
  • 30
  • 6
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Date Published
  • 109
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  • 45
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Reviewer Connection to Beechcroft Care Home
  • 42
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  • 7
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  • 5
  • 4
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  • 2
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  • 1
  • 1
  • 1
  • 1
Total of 109, showing 81-100
Review from Susan D (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum came in here it is great for her and her family. We are really pleased with the staff and the care she gets. Can't say enough for Beechcroft, it says it all when my mum says she's happy when we ask her.
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Review from Joan M (Friend of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Beechcroft Care Home very clean, friendly staff and rooms well presented. The food is 10/10 nothing is too much trouble.
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Review from Dennis T (Friend of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy. Came in to see our friend. We were made up with the care he is getting.
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Review from Anne G (Daughter of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fantastic day organised for residents and families.


Staff are very friendly and work very hard. I think they could do with lots more though.

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Review from A D (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been visiting the care home for the last sixteen months since my mother suffered a major stroke and we have found the overall standard at the care home to be good. This includes all aspects of running the care home.
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Review from Gwyneth H (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to congratulate the kitchen staff on Christmas Day. The dinner was 1st class and nothing was too much trouble. Well done, you're a credit to the home.
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Review from Stephen N (Son of Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
New management (manager) seems to be the most professional that has been at the home since Mum has been here and hopefully, she will make the changes that are needed, i.e. not enough staff on the floor that are needed.
All rooms need to be modernised.
A better variation on meals choice.
More stimulation
is needed for residents.
Reply from Clare Sheehan, Careline Advisor at Beechcroft Care Home
Thank you for your review, we value all feedback received as this helps us improve our service where required. We agree that the rooms are in need of refurbishment and this is of high priority to the…read more
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Review from Karen M (Daughter of Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My dad has been here for three years - he is doing OK. He is well-liked and looked after.
The only problem is staffing levels, everybody is always very busy.
Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home
Thank you for your review, we value all feedback received as this helps us improve our service where required. We are delighted you remain happy with the care your father receives and that you would…read more
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Review from Margaret B (Resident) assisted by family/friend published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
This care home is trying hard to do what it is supposed to do. However, certain things let it down. Staff need to be chosen better. More experienced, mature staff would be more suitable.
Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home
Thank you for your review, we really appreciate all feedback as it helps us to improve our service where required. We agree that our staff team work hard to deliver the kindest care to all our…read more
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Review from Joan J (Daughter of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the care is good and dad is treated with dignity. Dad enjoys the food and enjoys going out when he can. He seems happy most of the time. Two points which staff and management know about are;
1, Dad walked out of the care home and staff were alerted by another resident.
2, Antibiotics that
are very important for dad have still not been delivered, the prescription of these was sent to the wrong pharmacy, which tried to deliver them to dads home address. (A mix up since dad has been in respite care since end of July).
Reply from Clare Sheehan, Care Advisor at Beechcroft Care Home
Thank you for your review, we really appreciate all feedback as it helps us to improve our service where required. We are delighted your Father is happy with the care he receives and enjoys the food.…read more
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Review from Ria G (Daughter of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A nice, clean home. Friendly and Dad seems to have settled in quickly.
Staff always pop in and say hello when they see me visiting and keep me up to date with things Dad needs.
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Review from Edith B (Wife of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good regarding staff shortages. Food very good.
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Review from A H (Friend of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I bring my neighbour to see her husband as she has no transport of her own. The staff are helpful, offer her a meal when she comes and I can help myself to tea. Her husband can be awkward at times, but the staff just take it in their stride.
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Review from Ronald D (Husband of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is a resident for more than 3 1/2 years. Well satisfied with care here.
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Review from B B (Daughter of Resident) published on 11 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we have found this home to be a good care home. There are a few areas that could be improved on e.g. A drink of tea and coffee being given to the residents in the afternoon more frequently.
I have ticked satisfactory for care/support because over the two years my mum has been in the home she
has had a few knocks on her legs and one at present has two large pads on and an elasticated bandage.
It is dressed frequently but I wonder if the carers need to be more careful when taking residents in and out of the wheelchair as I think this is where these wounds are from.
Reply from Katie Price, Careline Advisor at Beechcroft Care Home
Thank you for your review, we really appreciate all feedback provided as it helps us improve our service where required. A daily afternoon tea trolley offers hot and cold beverages and freshly baked…read more
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Review from J D (Daughter of Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After several issues, review meetings took place and issues are improving. The care plan has been updated. Work in progress is being monitored regularly.
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Review from Lyn G (Niece of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff are kind, caring, work hard and for the most dedicated however rushed to provide support because of insufficient staffing numbers at crucial times of the day. Management is unreceptive and doesn't appear to allocate sufficient resources to meet increasing demands, leaving staff spread too thinly
to carry out all tasks. Levels of care needs should be reassessed to see if all residents are suitably placed as there appears to be several with EMI needs - it is not an EMI home. Home is tired, needs rooms upgrading, carpets need replacing. Frequently smells. Facilities for residents and families - not sure how to answer as not sure what that means. Activity coordinator excellent - highly thought of by residents, very interactive with them. Have put satisfactory because there are not enough resources, including activity staffing hours to fulfil needs. Overall staff work tirelessly and are dedicated, treating residents with dignity. Care staff, domestics and kitchen staff alike under very difficult circumstances at times. My family member is happy in the home, loves the staff, is supportive of them. I see a deterioration, especially over the last six months.
Reply from HC-One, Careline Team at Beechcroft Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
At Beechcroft Care Home, as with all HC-One homes, the management team ensures…read more
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Review from Ann A (Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good. The girls work very hard. The food is very good too.
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Review from Ann B (Niece of Resident) published on 11 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and attention my aunt has received, the staff are so pleasant it is refreshing to go into Beechcroft you are always greeted with a smile. The care has been excellent treating people with respect and dignity, the improvement in my aunt has been amazing.
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Review from Joe H (Nephew of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt had been in hospital for about a year and her condition had deteriorated significantly. She was reluctant to eat, drink or take medication and was uncooperative with the nurses. It was clear that she was both unsettled and unhappy and lost interest in radio, TV and reading. She received little
stimulation or encouragement. Within a few days of arriving at Beechcroft Care Home all of this started to change for the better! The caring and involved staff encouraged her relentlessly and absolutely nothing was too much trouble. Every situation was handled calmly and with the active participation of the staff she has now regained an amazing amount of ground. We are so happy to see the aunt we know now return to us!
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Current Review Score: 9.3 (9.331)

Overview of Review Score

The Review Score of 9.3 (9.331) out of 10 for Beechcroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.331 for Beechcroft Care Home is calculated as follows: ( (330 Excellents x 5) + (114 Goods x 4) + (33 Satisfactorys x 3) + (4 Poors x 2) + (39 Very Poors x 1) ) ÷ 520 Ratings = 4.331
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beechcroft Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Florin

Florin Hergheligiu

Job Title: Home Manager

My name is Florin Hergheligiu, and I am proud to serve as the Registered Manager at Beechcroft Care Home in Runcorn. My journey in healthcare began in 2016 as a nurse in Cumbria, where I spent five years honing my skills and gaining invaluable experience, including 2.5 years as a Clinical Lead. During this time, I also worked as a Bank Nurse (Band 5) at West Cumberland Hospital, which deepened my understanding of hospital and residential care. In 2021, I relocated to Liverpool and became the Deputy Manager at Bloomcare - Brushwood Care Home in Speke. My passion for providing high-quality care and leadership has since led me to my current role at Beechcroft, where I continue to focus on delivering compassionate, person-centred care.

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