Prior Bank

74 Cherry Tree Road, Sheffield S11 9AB
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9.8 88 Reviews
  • Prior Bank, Sheffield
Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens.

The home provides residential and dementia care for up to 32 individuals in homely and comfortable, single en-suite rooms and continues to welcome new residents.

Prior Bank works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Providing quality dementia care, they provide on-going training for care colleagues to ensure their approach always reflects best practice.

Staff get to know customers, build relationships and ensure all aspects of the service are provided at the highest level.

Anchor reinvests the money made into their retirement properties and care homes to continually raise standards and to provide a high-quality service to surpass customer’s expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £982
  • Self-Funded Residential Dementia Care: from £982
  • RESPITE Self-Funded Residential Care: from £982
  • RESPITE Self-Funded Residential Dementia Care: from £982

Our colleagues at Prior Bank will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Prior Bank to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Simone Clover (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Prior Bank directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Prior Bank.

Parking

  • Onsite parking is available, including disabled spaces.

Prior Bank Reviews (88)

9.8

Prior Bank has a Review Score of 9.8 (9.826) out of 10, based on 28 reviews in the last 2 years.
Over all time Prior Bank has 88 reviews.

Overall Experience
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Date Published
  • 88
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  • 28
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Reviewer Connection to Prior Bank
  • 41
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  • 1
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Total of 88, showing 41-60
Review from E R (Daughter of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior Bank staff have been wonderful in keeping us informed about how our father is during the recent lockdown. Nothing is too much trouble and they are so kind and lovely when we call. They treat every resident as an individual with care and dignity.
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Review from M A (Daughter-in-law of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prior Bank continues to be helpful and amenable in all aspects concerning my mother-in-law. She is now bed-bound but always seems comfortable and well looked after.
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Review from Joanne S (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum settled into this care home straight away; she is always happy, well cared for and full of praise for the care she receives. I am always updated on my mum's health and receive updates on the day's activities and her interactions with the care staff. I find all the staff caring and friendly whenever
I visit.
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Review from A D (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Prior Bank are always friendly and efficient and take the time to talk to my father and ensure that his needs are met.
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Review from Carolyn (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring. Mum always looks happy and calls Prior Bank her home and second family.
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Review from R L (Daughter of Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has moved here recently and there was a covid outbreak immediately she moved in. So it has not been easy to get a feel for Prior Bank. The staff are very welcoming when I visit and the manager made the assessment for Prior Bank very easy and straightforward. Mum's room is lovely and always clean.
Great to be able to bring my dog to visit mum.
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Review from Janet D (Daughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very caring friendly environment. My mum has lived here for two years and she has always been treated with respect and I feel the staff care deeply for her.
The last year has been a difficult time but I think the home have done their best to facilitate visits and quickly implement any changes in
guidance.
Although my mum has Alzheimer’s I know she feels safe and well cared for.
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Review from Sheila M (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum receives excellent care, most staff, particularly the seniors/management and team leaders - going the extra mile. Sometimes the cleaners could do a better job.
Reply from Simone Clover, Home Manager at Prior Bank

Thank you for taking the time to review Prior Bank. We’re pleased you rate our care and support as excellent. We appreciate your feedback regarding our housekeeping, all residents rooms are cleaned daily, and we will ensure that our housekeeping team continue to follow the cleaning schedules in place.

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Review from Amanda R (Daughter-in-law of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home.
Staff are all friendly and kind.
Really good standard of cleanliness.
Lots of activities for residents and great food.
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Review from Julian S (Brother-in-law of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very nice and clean. The staff are very professional and caring and cannot do any more than they do. The room is very nice, clean and cosy. The facilities are very secure.
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Review from Ruth G (Granddaughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good!
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Review from C G (Son of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well cared for.
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Review from Ian B (Son of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way!
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Review from Carole B (Daughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Prior Bank were extremely kind to my mother and to myself throughout the three months she lived there. This was especially apparent when my mum was at the end of her life. I felt, and I believed she did too, that we had an extended family who helped me to care for her. She died very
peacefully, holding my hand on October 23rd 2021.
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Review from C H (Daughter-in-law of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable. Staff are very friendly and caring.
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Review from K R (Son of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Prior Bank look after the residents as if they were family. The care home is clean and bright and there is a full range of activities for everyone.
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Review from Peter B (Son of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum is well looked after and the carers notice and understand what Mum likes and how she is day to day. They notice and act if something is unusual. We are very happy with the consistent care she's received over the last couple of years and how the home have kept us up to date with any issues arising.
Mum says she's very comfortable.
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Review from Paul K (Son of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Prior Bank have been absolutely brilliant with their care for my father. We will never be able to thank them enough for the care that they have given in these very challenging times and always carried out with the utmost cheerfulness.
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Review from Barbara B (Daughter of Resident) published on 1 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home always takes the time to talk to me about how mum is feeling even though they are really busy especially because of the COVID-19. They make me confident that mum is loved and respected and that they do everything they can to keep her safe, well, and happy.
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Review from Dorothy S (Ex Family Member) published on 11 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care Prior Bank are providing for my relative. I find the staff kind, friendly, caring and are always welcoming. The management are excellent at keeping me informed. It is a big relief for me to know that my relative is being so well looked after and that she is being well cared
for in a safe environment especially in these difficult days of Covid.
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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Prior Bank is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Prior Bank is calculated as follows: ( (274 Excellents x 5) + (49 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 327 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prior Bank is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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