Prior Bank

74 Cherry Tree Road, Sheffield S11 9AB
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9.8 97 Reviews
  • Prior Bank, Sheffield
Anchor's Prior Bank in Sheffield is close to green spaces such as Endcliffe Park and Sheffield Botanical Gardens.

The home provides residential and dementia care for up to 32 individuals in homely and comfortable, single en-suite rooms and continues to welcome new residents.

Prior Bank supports older people who can no longer care for themselves by providing permanent care but can also support shorter stays and convalescence care.

Prior Bank works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Providing quality dementia care, they provide on-going training for care colleagues to ensure their approach always reflects best practice.
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Care Provided by Prior Bank

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £982
  • Self-Funded Residential Dementia Care: from £982
  • RESPITE Self-Funded Residential Care: from £982
  • RESPITE Self-Funded Residential Dementia Care: from £982

Our colleagues at Prior Bank will be happy to answer any questions you have regarding our fees and what is included in these.

These prices are only a guideline, please contact Prior Bank to find out the exact price for your requirements.

Contact Prior Bank to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Prior Bank to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Simone Clover (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Prior Bank.

Parking

  • Onsite parking is available, including disabled spaces.

Prior Bank Reviews (97)

9.8

Prior Bank has a Review Score of 9.8 (9.839) out of 10, based on 33 reviews in the last 2 years.
Over all time Prior Bank has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Prior Bank
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Total of 97, showing 41-60
Review from Dee H (Daughter of Resident) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with my mother's care at Prior Bank. She appears well looked after and happy. The overall atmosphere at the home is very happy and caring. The staff are caring communicative and professional. The home is clean and tidy and the activities and entertainment is stimulating and plentiful. We
are very happy as a family with the care my mum receives.
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Review from G S (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only been able to visit occasionally recently but I know Mum has been very well cared for. I have spoken to the new deputy manager about improving the tracking of Mum's clothes and plans are in place for laundry. It has been great to see Mum on social media and welcome the new newsletter. Thanks,
as always, to the hardworking staff. Mum has been with you for six months now and the family has finally relaxed knowing she is in your capable hand caring hands.
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Review from Shelia H (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been one of the hardest decisions to move Mum from home to care but Prior Bank is definitely the right choice. A warm and comfortable environment with regularly planned activities was always important, but what makes Priors Bank really special is the individual care and kindness my mother receives
on a daily basis. To the staff at Priors Bank it is obvious their work is not just a job but a vocation. The manager has a clear vision and the whole team responds quickly to any questions I may have. They treat my mother like any of the family. What more could I ask?
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Review from K H (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived at Prior Bank for almost four years and I have been completely satisfied with all aspects of her care. All the staff are so friendly and caring and it's clear they put an enormous effort into giving all the residents the best quality of life possible. Dementia is a very difficult illness
to witness, but it has been made so much easier by the love and care of all the staff at Prior Bank.
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Review from M W (Daughter of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've had parents living at Prior Bank for over three years and have only praise for the caring and empathetic care team who maintain high standards and prioritise dignity and respect for their residents.
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Review from Eleanor S (Daughter of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has stayed twice at Prior Bank for respite care, between 2-6 weeks each time. He has stayed in two other homes in Sheffield and this is by far the one he most prefers. The staff genuinely seem to want the best for the residents. They all seem to have a friendly, helpful, cheery disposition, in what
must be a difficult workplace. Dad loves the food, and appreciates the effort people have gone to, to try and learn how to make a camp coffee! Dad will definitely be back. Thank you.
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Review from Stephen O (Friend of Resident) published on 27 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
May has been here for only a brief while, the improvement has been tremendous, from being quite timid and accepting she is now voicing an opinion and making her needs known. The conversations I have with my 94-year-old mother in law are better than they have been for a number of years, they are conversations
not just pleasantries. Thank you to all the staff
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Review from J O (Daughter of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved in during April and everyone has really helped her settle, moving to Sheffield to be closer to family. They have helped personalise her room and nothing is too much trouble. Mum says everyone is so kind.
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Review from A H (Friend of Resident) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great friendly home, excellent communication. They really help their residents maintain their independence.
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Review from E R (Daughter of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior Bank staff have been wonderful in keeping us informed about how our father is during the recent lockdown. Nothing is too much trouble and they are so kind and lovely when we call. They treat every resident as an individual with care and dignity.
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Review from M A (Daughter-in-law of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Prior Bank continues to be helpful and amenable in all aspects concerning my mother-in-law. She is now bed-bound but always seems comfortable and well looked after.
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Review from Joanne S (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum settled into this care home straight away; she is always happy, well cared for and full of praise for the care she receives. I am always updated on my mum's health and receive updates on the day's activities and her interactions with the care staff. I find all the staff caring and friendly whenever
I visit.
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Review from A D (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Prior Bank are always friendly and efficient and take the time to talk to my father and ensure that his needs are met.
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Review from Carolyn (Daughter of Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly and caring. Mum always looks happy and calls Prior Bank her home and second family.
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Review from R L (Daughter of Resident) published on 23 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has moved here recently and there was a covid outbreak immediately she moved in. So it has not been easy to get a feel for Prior Bank. The staff are very welcoming when I visit and the manager made the assessment for Prior Bank very easy and straightforward. Mum's room is lovely and always clean.
Great to be able to bring my dog to visit mum.
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Review from Janet D (Daughter of Resident) published on 10 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very caring friendly environment. My mum has lived here for two years and she has always been treated with respect and I feel the staff care deeply for her.
The last year has been a difficult time but I think the home have done their best to facilitate visits and quickly implement any changes in
guidance.
Although my mum has Alzheimer’s I know she feels safe and well cared for.
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Review from Sheila M (Daughter of Resident) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum receives excellent care, most staff, particularly the seniors/management and team leaders - going the extra mile. Sometimes the cleaners could do a better job.
Reply from Simone Clover, Home Manager at Prior BankThank you for taking the time to review Prior Bank. We’re pleased you rate our care and support as excellent. We appreciate your feedback regarding our housekeeping, all residents rooms are cleaned daily, and we will ensure that our housekeeping team continue to follow the cleaning schedules in place.
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Review from Amanda R (Daughter-in-law of Resident) published on 23 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home.
Staff are all friendly and kind.
Really good standard of cleanliness.
Lots of activities for residents and great food.
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Review from Julian S (Brother-in-law of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very nice and clean. The staff are very professional and caring and cannot do any more than they do. The room is very nice, clean and cosy. The facilities are very secure.
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Review from Ruth G (Granddaughter of Resident) published on 4 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good!
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Prior Bank is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.839 for Prior Bank is calculated as follows: ( (329 Excellents x 5) + (50 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 385 Ratings = 4.839
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Prior Bank is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 02 Mar 2026

We currently have one vacancy for care. Please contact Bethune Court directly for more details.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

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