Review from Jackie T (Daughter-in-law of Resident) published on 7 September 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother-in-law has just passed away at Green Gables and I cannot express enough all the care and support she received during her time at Green Gables, especially during her last few days of life where she was made comfortable and at ease. Unfortunately, only my husband and myself were able to visit
towards the end but we understood and respected the reasons why. It is such a lovely care home and they are wonderful staff. It's like one big happy family.
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Review from Deborah F (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report
Overall Experience3.0 out of 5
1.10.2019 at 1.30 pm my mum was rushed to hospital by ambulance, 3 pm hospital staff informed Green Gables she had hours to live. 4-5 pm Green Gables manager confirmed to the senior hospital registrar they would not allow my mum back as they didn’t have the facilities to accommodate her the oxygen (a
small box) she would need. The senior hospital registrar informed them she would probably last a few hours. The gold line staff were already in place and could have attended at no inconvenience to Green Gables, they still refused. 6 pm the hospital secured an emergency place at Marie Curie where the policy was strictly one visitor. My mum died in a hospice with one family member, her other 3 children had to watch her die on face time, her funeral hearse could not leave from her last home Green Gables and now, over 20 weeks later we have had no contact from Green Gables. The manager's daughter sent me a message to express her condolences on Facebook and then Green Gables unfriended us.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
19 Feb 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Green Gables registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Green Gables have?
There is 1 Single Room and 5 Couples/Companion Rooms.
What are the Facilities & Services at Green Gables?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Green Gables to the centre of Bradford?
2.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Green Gables to verify any information. View our terms and conditions. Green Gables has an Basic Service - more info.