Over all time Bankfield Manor Care Home has 2 reviews.
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Total of 2, showing 1-2
Review from M P (Daughter of Resident) published on 23 January 2023
Submitted via Website • Report
Overall Experience2.0 out of 5
On the positive side, the staff are very pleasant although they seemed stretched when dealing with the majority of residents with moderate to advanced dementia.
The home advertises that all rooms are en suite and they are not. The toilet near my Mum's room was very narrow (zimmer frame unfriendly)
and cold and unwelcoming.
Her room was awful. Scuffed walls, curtains half hanging off, no home comforts such as chair, radio, tv, hospital bed but locked in the flat position. The bedding was awful. It was clearly very cheap bedding that had beef washed 100s of times. It had not seen an iron and looked grey. The pillows were full of lumps. There was nothing homely about the bedroom or the living area.
I've raised 3 safeguarding issues with them.
Think very carefully about sending someone you know there. Make sure you inspect it first.
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Review from T F (Son of Resident) published on 26 August 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
They are a lovely home, the staff went well beyond looking after my dad. They made him comfortable till the end even with the abuse he gave them they still cared for him. I'm glad his final weeks were spent in their care. The staff are so lovely.
Facilities
Care / Support
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Treated with Dignity
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
25 May 2021
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Bankfield Manor Care Home
What types of Care is Bankfield Manor Care Home registered for?
Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bankfield Manor Care Home have?
There are 25 Single Rooms.
What are the Facilities & Services at Bankfield Manor Care Home?
Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access & Gardens are some of the Facilities & Services.
How far is Bankfield Manor Care Home to the centre of Halifax?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankfield Manor Care Home to verify any information. View our terms and conditions. Bankfield Manor Care Home has an Basic Service - more info.