Review from Elizabeth A (Sister of Resident) published on 11 May 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My 62-year-old sister with dementia was discharged into South Park after a prolonged stay in hospital. Having lived at home all her life, the family were very anxious in the belief that nobody could care for and love her as we do. How wrong we were! From the moment she became a 'resident', she actually
became another family member. The manager and all the staff have done everything possible to help her adapt to her new surroundings. Physically and emotionally, her needs are met with devoted, loving care and attention. From a doctor in the hospital more or less writing her off, she has positively thrived. She is being stimulated and loved, and everything is done to promote a healthy, happy individual. The environment is one of empathy, loving care and community. The staff seem to be naturally gifted with caring genes. Food is delicious, and even though my sister's is pureed, it is of great quality. Cleanliness is second to none. Simply fantastic. Thank you so much.
Reply from Mandie Lal, Director at South Park
Thank you so much, Elizabeth, for taking the time to write a review on our service. We are delighted to know that we have alleviated the family's initial doubts about placing your sister in care. We…read more
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does South Park have?
There are 10 Single Rooms.
What are the Facilities & Services at South Park?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is South Park to the centre of Huddersfield?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact South Park to verify any information. View our terms and conditions. South Park has an Basic Service - more info.