Spring Gardens

Westbourne Grove, Otley LS21 3LJ
Review Us
8.2 1 Review
  • Spring Gardens, Otley
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 30 Service Users

Facilities

  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1134

These prices are only a guideline, please contact Spring Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Susan Arnold (Manager)

Local Authority / Social Services

Admission Criteria

  • Referrals through the local authority only but residents can pay privately.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (30)
Are you the Owner/Manager of Spring Gardens? View your Advertising Options

Spring Gardens Reviews (1)

8.2

Spring Gardens has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Spring Gardens has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 0
  • 1
  • 1
  • 0
Reviewer Connection to Spring Gardens
  • 1
Total of 1, showing 1-1
Review from Michael F (Son of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been there for 3 years. All the staff are brilliant, the food is good and the building is spotless. They put a party on for my mum's 100th birthday, nothing is too much trouble. The staff interact with the residents, they sometimes take them on trips out - 110%
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Spring Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Spring Gardens is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Spring Gardens is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Spring Gardens

What types of Care is Spring Gardens registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Spring Gardens have?

There are 30 Single Rooms.

What are the Facilities & Services at Spring Gardens?

Lift & Gardens are some of the Facilities & Services.

How far is Spring Gardens to the centre of Otley?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Spring Gardens to verify any information. View our terms and conditions. Spring Gardens has an Basic Service - more info.