Willersley House

85 Main Street, Willerby, Hull HU10 6BY
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9.0 102 Reviews
  • Willersley House, Hull
Located in the peaceful village of Willerby, Willersley House is a historic building with ties to renowned bread maker Hovis Jackson. The care home, which holds an “Outstanding” CQC rating across all categories (April 2021), offers residential care with 34 newly refurbished, single en-suite rooms designed for comfort and privacy.

The gardens at Willersley House provide a tranquil retreat for residents, featuring a spacious lawn, a courtyard for gardening projects, and accessible patio areas. Residents enjoy participating in the gardening club, planting bulbs and seeds, while the vibrant courtyard blooms with flowers and greenery throughout the seasons. Inside, the fish tank under the grand staircase adds to the peaceful atmosphere, with goldfish entertaining residents with their flips and jumps.

The home offers personalised residential care in a compassionate, family-like atmosphere, with an "Outstanding" CQC rating that highlights the dedication to quality in all aspects of care. Many staff members have been with the home for over a decade, fostering trust and a sense of community. The home features on-site amenities such as a hair salon, wheelchair-accessible spaces, and 24/7 call systems in each room. Residents enjoy a range of activities, from crafting and quizzes to outings to local attractions like Hornsea Beach and The Deep aquarium.

Willersley House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential care, the team at Willersley House are here to help.
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Care Provided by Willersley House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 34 Service Users

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1374

Fees subject to pre-admission assessment and needs dependency.

These prices are only a guideline, please contact Willersley House to find out the exact price for your requirements.

Contact Willersley House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Willersley House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Willersley House Reviews (102)

9.0

Willersley House has a Review Score of 9.0 (9.037) out of 10, based on 7 reviews in the last 2 years.
Over all time Willersley House has 102 reviews.

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Review from Helen N (Daughter of Resident) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Willersley House and its staff have continued to show an excellent standard of care and understanding of my father, who has resided there now for over two and a half years. They have been super in supporting his changing needs and developing ways to encourage him to participate and maintain some independence
as his abilities and memory have declined, positively encouraging him and supporting him through some difficult times recently. They have also been attentive and helpful in supporting myself and family as his needs changes and through periods of ill health and hospital stays. The staff are always supportive and ready to help both my father and myself, showing an awareness of the challenges being faced. I feel confident in them and secure in the knowledge that when my father is in their care he is safe and looked after, should anything change in his care or needs they are quick to let me know and talk things through.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for such lovely and positive feedback. We all, as a team, strive to deliver an excellent standard of care and hearing direct from families that they are happy makes such a positive impact to the whole team.

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Review from B G (Son of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with the utmost care and kindness as she came to the end of her life. Family visitors, young and old, were always welcome. We will remember the management and staff with great fondness as we reminisce and celebrate Mum's life.
Reply from Laura Barnsley, Home Manager at Willersley House

For the 20 years that I have been at Willersley House, your Mum has been such a huge support to the home, firstly as a volunteer and latterly as a resident of the home. We all miss her and am so thankful that she was able to spend her final days with us here at Willersley. We too will look back and remember your mum with great fondness.

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Review from Helen D (Daughter of Resident) published on 2 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Summer Party was held at Willersley House yesterday and I wanted to express my appreciation for all the staff who make the Home such a special place. The party was to celebrate the official opening of the new dining/patio area and to give thanks to everyone who has contributed their time, money
and effort into making this area an integral and pleasing part of the Home. A sumptuous cream-tea was served and it was lovely to see everyone enjoying it, young and old, for the dining room was packed with residents and relatives. We were entertained by a professional singer and pianist duo as well as two young dancers. There was also the results of a photography competition, a raffle and delicious cakes to take home. All the staff worked so hard to make the afternoon enjoyable for everyone, and there was a real family feel. What stood out for me was that in the midst of all the celebration, staff were providing outstanding care and support, for residents and relatives alike.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you, I think that you have summed the day up perfectly, the staff and residents had such a fantastic time and you are right it really felt like we are all one big happy family. We are so lucky to have what we have here at Willersley House, we are blessed with brilliant staff, lovely residents and fantastic family support all helping to make Willersley such a special place.

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Review from George C (Son-in-law of Resident) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is lucky to live in such a friendly, well-run home.
As a relative, I am always impressed by the care and consideration given by the staff.
They are also very friendly towards visitors and always available to answer questions and provide support.
There is a good variety of activities
provided for the residents which appear to be enjoyed by those attending.
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Review from Paul C (Son of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent residential home. Good facilities, very clean and well maintained. Very high standard of care and lots of activities and entertainment provided by members of staff. Highly recommended.
Reply from Laura Barnsley, Home Manager at Willersley House

What a pleasure it is to take care of your Mum. She is very well liked by all and always has a smile on her face. Lovely lady with a very lovely, caring family; thank you for the support that you as a family give to us.

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Review from Judy O (Niece of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has received excellent care ever since she first went to Willersley House.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for taking the time to review Willersley House; I am really pleased to see that you have noted your aunt is in receipt of excellent care. I will pass your comments onto the staff team.

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Review from Kylie U (Granddaughter of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After much experience with care facilities either due to relatives needing care and previously working in them, I can honestly say this is the nicest residential home I've come across. The cleanliness is exceptional the whole place smells lovely. The staff are so friendly, helpful and really engaging
with the residents. My nan loves it thank you.
Reply from Laura Barnsley, Home Manager at Willersley House

Thanks for taking the time to post a review. We constantly strive to ensure Willersley House is the best it can be. Our residents are like our own extended families and we want them to feel at home. Kind reviews like yours help us to feel that we are achieving our goals and the environment we provide, is safe, warm and welcoming. We look forward to seeing you soon.

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Review from Margaret W (Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I class it as my home! Very satisfactory.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for your excellent review of Willersley House. We are so pleased to hear that you can now class Willersley as your home, after spending the last couple of years living with us here. It has been a pleasure caring for you. Also, getting to know you as a person with the numerous interesting stories you have to tell us every day about different occurrences in your life. Hopefully, we can continue to have many more days and years left with you at Willersley.

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Review from C S (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful carers took my mum to the pictures. She had such a fun time and talked about it for ages afterwards.
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Review from Margaret S (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so very impressed with the whole care package that my Mam is receiving. I live in Staffordshire, this is my first visit to Mam's new home.


After visiting I now have peace of mind that Mam and all the other residents are very well cared for.

Reply from Laura Barnsley, Home Manager at Willersley House

It was lovely meeting you when you visited Willersley House. Throughout the last few months we know your Mum has been through such a difficult time before moving to Willersley. Your Mum is such a lovely lady with a wonderful personality and since moving into Willersley has made some good friends here. Despite all the recent trauma she remains as positive as can be and hopefully 2019, with all our support, will be more uplifting for her.

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Review from Sandra S (Friend of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Entry to Willersley House is always met by a friendly, helpful person. I am always asked to take refreshments with my friend and to join in with any activity that is being held. The home is scrupulously clean, especially the weeks my friend is taken out on visits to places of interest, shopping and
social events. Birthday are always celebrated and of course, a decorated cake. Various volunteers are to hand to listen and to talk to residents and to entertain with quizzes and music. One volunteer runs a weekly shop, which my friend much appreciates, enabling her to have some independence and still keep in touch with currency. All in all, Willersley House deserves their "outstanding" award.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you; we are incredibly grateful to have such wonderful volunteers who work with us most days at Willersley House, so I am thrilled that you took the time to acknowledge the contribution that they make to our home. The home and our residents are very lucky to have them.

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Review from Steve W (Son of Resident) published on 30 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
To the end, my father was cared for as I would hope to be cared for if I end my time being a resident of a home. I use the term home as that's what it was, not only to my dad but to me, as the staff without exception, were more like family than carers. I feel there should be a level above outstanding
as the support from the home has been exceptional, the whole experience from start to finish has been eased, from assessing my dad, giving him a happy life, to representatives attending his funeral.
I would like to thank all the staff for his care, but also for their support of the family during this very difficult time, I was especially moved by the very visible show of emotion from the staff during, and after, my Dad's last few days.
Whilst the primary focus was on my dad, I always felt that the family were also important, especially at the end when their support was very much appreciated. I not only miss my dad but the friendly people I met at Willersley.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for taking the time to review and appreciate our staff team. I know, as the Home Manager, I am very blessed to have such a fabulous bunch of staff, their effort, dedication and hard work is extremely valuable to the success of Willersley House and I could not be more proud of them as when I see a review like this.

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Review from D O (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother settled very quickly at Willersley House, we were able to put a lot of her pictures and photos on the wall (unlike a previous home). She is encouraged to join in all the various activities and enjoys outings to the local cinema, gardens. The food is excellent and mum has put on weight over
the first few months at being at Willersley and she is very happy.
Reply from Laura Barnsley, Home Manager at Willersley House

What a positive review. Our Head Chef is thrilled to hear that you find the food excellent, the team work so hard, sourcing fresh ingredients and constantly reviewing the Home's menus with the residents, so to have their efforts appreciated and your Mum is putting on weight is fantastic news.

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Review from Claire W (Granddaughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I already know gran is very happy here but was able to see first hand. I live in Australia and the carers are so helpful with my situation in facilitating skypes for me to see gran. This was my first visit in person and it was such a lovely welcoming happy place to be. Light and bright and clean. I
am very happy this is my gran's home.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for your kind review. It’s lovely that you’ve had a chance to make it over here and I know your Gran is delighted. We absolutely love her! She makes me smile daily and her chuckle can often be heard around the Home. Your Gran is a delight and very much valued as a member of our Home.

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Review from J F (Daughter-in-law of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single member of staff has been outstanding. The kindness they have shown has been exemplary. Our father has had a wonderful experience (though short) and has been able to live out his last days being shown kindness and respect. I cannot praise the staff enough. They have treated him with dignity,
which means so much to us. Everything about Willersley House is incredible and we thank the staff from the bottom of our hearts.
Reply from Laura Barnsley, Home Manager at Willersley House

Your Father in Law was a genuinely lovely man who we enjoyed caring for during his short stay with us. He enjoyed his outings and your regular visits always brightened his day. Your support regarding his care during this time was greatly appreciated and we’re pleased we were able to make his time with us more comfortable.

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Review from Greg W (Son of Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum loves her life at Willersley House where she feels very well cared for and enjoys the full life that is provided.
I have noticed that every effort is made by those caring for her to provide for all my mum requires in a holistic caring way.
Reply from Laura Barnsley, Home Manager at Willersley House

So happy to hear that your Mum is loving life in our home; it is so important to all of us that coming into to a residential care home does not mean the end for our residents, just an exciting new chapter.

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Review from J S (Daughter of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living at Willersley House for my mum is like a cross between living with your own family and a five-star hotel.
Reply from Laura Barnsley, Home Manager at Willersley House

Many thanks for your kind words. We are so glad to hear that your Mum feels that way about living here at Willersley. Your Mum is at absolute pleasure to care for. Willersley House just would not be the same without her.

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Review from S S (Son of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Super building and setting with nice homely feel to it. Plenty of space inside with a good level of facilities. Staff and management are very caring and treat residents with respect.
Reply from Laura Barnsley, Home Manager at Willersley House

We are happy that you have commented on the home having a nice homely feel to it. We have always worked hard to ensure that first and foremost it is a place where our residents want to call Willersley House their home.

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Review from A W (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willersley House provides a happy environment, in which the staff display outstanding levels of respect and care for the residents.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you - your Dad is a pleasure to care for and the staff say he is a true gent. It makes us all so happy to see how much he is improving daily and joining in the social aspect of the home; it makes our jobs so much more worthwhile knowing that we have made a difference in a person's life.

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Review from K C (Mother-in-law of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received is excellent. The staff are very pleasant and obliging. The residents have a wide range of activities in the care home and have excursions to the cinema, places of interest, etc.
My husband and I offer our services for outside visits and love helping wherever we can.
The staff are
so pleasant and welcoming and it is good to be able to assist.
Reply from Laura Barnsley, Home Manager at Willersley House

Thank you for everything you do for our residents. The staff say it's so nice to have such supportive relatives and enjoy your company when you are here visiting Mum and on the trips out. Yesterday's trip was a fabulous day out, your support was hugely appreciated.

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Current Review Score: 9.0 (9.037)

Overview of Review Score

The Review Score of 9.0 (9.037) out of 10 for Willersley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.337 for Willersley House is calculated as follows: ( (36 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 83 Ratings = 4.337
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Willersley House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Tracey

Tracey Cooke

Job Title: Senior Care Assistant Joined: 2015

Tracey is one of the day Senior Carers at Willersley House. She started as a Care Assistant and has progressed into the Senior Role earlier this year.
Tracey enjoys the great team work, lovely atmosphere and the lovely residents at Willersley House. Tracey expresses how Willersley House is such an enjoyable place to work, she doesn't feel like it's work!


Outside of work, Tracey loves spending time with her family, she has 3 children who keep her extremely busy!

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Dave Williams

Job Title: Maintenance Joined: 2016

Dave has been at Willersley House since 2016 and is our maintenance operative. He has previously been self employed for over 30 years as a builder and also a lorry driver. He decided in 2016 to have a career change and join us full time in 2017 which he has found so mentally rewarding.


Dave says "going to work at Willersley House is an absolute pleasure". "The home's atmosphere is great and the residents make me smile and laugh every day with their wit and humour", Dave also explained how the staff have a great bond and get each other through the bad times and really "pull together".


Dave enjoys racing cars, dog training and gardening in his spare time.

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