Willersley House

85 Main Street, Willerby, Hull HU10 6BY
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9.1 103 Reviews
  • Willersley House, Hull
Located in the peaceful village of Willerby, Willersley House is a historic building with ties to renowned bread maker Hovis Jackson. The care home, which holds an “Outstanding” CQC rating across all categories (April 2021), offers residential care with 34 newly refurbished, single en-suite rooms designed for comfort and privacy.

The gardens at Willersley House provide a tranquil retreat for residents, featuring a spacious lawn, a courtyard for gardening projects, and accessible patio areas. Residents enjoy participating in the gardening club, planting bulbs and seeds, while the vibrant courtyard blooms with flowers and greenery throughout the seasons. Inside, the fish tank under the grand staircase adds to the peaceful atmosphere, with goldfish entertaining residents with their flips and jumps.

The home offers personalised residential care in a compassionate, family-like atmosphere, with an "Outstanding" CQC rating that highlights the dedication to quality in all aspects of care. Many staff members have been with the home for over a decade, fostering trust and a sense of community. The home features on-site amenities such as a hair salon, wheelchair-accessible spaces, and 24/7 call systems in each room. Residents enjoy a range of activities, from crafting and quizzes to outings to local attractions like Hornsea Beach and The Deep aquarium.

Willersley House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential care, the team at Willersley House are here to help.
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Care Provided by Willersley House

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 34 Service Users

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1225 – £1374

Fees subject to pre-admission assessment and needs dependency.

These prices are only a guideline, please contact Willersley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Willersley House Reviews (103)

9.1

Willersley House has a Review Score of 9.1 (9.073) out of 10, based on 7 reviews in the last 2 years.
Over all time Willersley House has 103 reviews.

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Reviewer Connection to Willersley House
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Review from P A (Friend of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been visiting my friend for many years at Willersley House and I can honestly say what a fantastic place this is. the home is not only run professionally and in a safe way, but the staff go above and beyond to make you feel warm and welcome. Couldn't rate high enough!
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Review from Simon B (Nephew of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my auntie and I can honestly say the home is so beautiful, the new garden is a more than welcome addition. The staff were welcoming, warm and friendly, and it was nice to see the manager helping a resident. Great job, team.
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Review from J R (Daughter of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind caring environment.
Respectful of Dad's needs and illness - vascular dementia is a mostly cruel illness - we appreciate everything Willersley House does for all family members/friends.
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Review from Diane L (Daughter of Resident) published on 24 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff at Willersley are kind and caring and know the residents, always referring to them by name. While I accept that my mum always cooked with fresh ingredients when she lived at home, she is on the whole very disappointed by the standard/variety of food at meal times. The soup and sandwich menu offering
causes upset along with meat - chicken, beef, fish etc. and some of the vegetable servings. Staffing in the kitchen also appears to be a problem.
Reply from Rebecca Blakeston, Home Manager at Willersley House
Thank you for your review. I am delighted that you find our team kind and caring and know the residents. I am sorry that your mum finds the food disappointing. It would be useful to meet with you…read more
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Review from J C (Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Here for respite with a view to permanent! My only regret is I didn't come sooner.
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Review from S R (Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Willersley House this year and I could not be happier. A lovely home and the staff are wonderful!
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Review from M B (Friend of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visit my close friend regularly and whilst she has had a health decline staff have gone above and beyond, she is very well cared for.
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Review from Hilda T (Resident) published on 30 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is home-from-home.
I am very happy here, and the staff are lovely and caring.
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Review from D B (Son of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willersley House continues to maintain its usual high standards to an exemplary degree. The staff are very polite and courteous and are great ambassadors for Willersley House. The atmosphere and general ambience displays all the hallmarks of a five-star care home. Well done staff!
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Review from Margaret P (Daughter of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my experience visiting my mum, since she moved into Willersley House in March, has been excellent. The care, support and staff are first class making her feel really supported and safe. Their friendliness has had a huge impact on Mum's settling in. Plenty of activities to keep her amused and
occupied. She initially had a few issues with food as she is a vegetarian but after a few discussions, she is content with the food. A very well-run home.
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Review from Andrew S (Son-in-law of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my mother-in-law twice since she recently moved into Willersley House. Pleased to see a friendly welcome from the staff on duty who greeted my mother-in-law by name. A programme of activities was available throughout the week for residents to attend if they wish, I didn't witness any myself.
Cleanliness appeared good, can't comment on the food. My mother-in-law reports that the staff are lovely and the food is good. She appreciates the religious services held regularly at the home.
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Review from D W (Nephew of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved to Willersley House from another care home where we had issues with the standard of care being provided. The staff at Willersley were brilliant in helping us make the move as quickly as possible. Now my aunt has settled in at Willersley she is so much happier. She loves the food and all
the activities which she enjoys. The standard of care being provided is excellent.
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Review from Deborah R (Daughter of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Willersley House Care Home is the best there could be. The staff are wonderful and attentive to the residents. Nothing is too much trouble for them. They treat everyone with dignity and respect. Family and friends can visit any time and are able to have privacy either in the quiet room or in the resident's
own room. I would highly recommend the care home to anyone who is thinking of making that next step.
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Review from Susan B (Daughter of Resident) published on 25 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willersley is a lovely home. There is so much love and care shared. The staff are extremely caring and the residents, too, are caring and concerned for each other.
My mum enjoys the activities and the services.
The food is a hit too, she really enjoys it - eating things she's not eaten for years!
Reply from Jen Lawrence, Home Manager at Willersley House
Thank you very much for taking the time to leave this review. I am very grateful for your kind words and will be sure to share them with my team.
We are very happy to hear your mum enjoys the food,…read more
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Review from V W (Resident) assisted by family/friend published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful home, everyone is very friendly, very clean, no smells. A choice of two meals, bedrooms are excellently thought out for residents, a lovely playroom; entertainment twice a day every day, great facilities - beautiful grounds. No strict visiting. Management and staff are always available.
All residents are very happy. A home from home.
Reply from Jen Lawrence, Home Manager at Willersley House
Thank you very much for taking the time to complete this review. Your positive comments are lovely to hear I will be sure to share these with the team at Willersley House. It is our pleasure to…read more
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Review from C T (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience was outstanding. Mum needed respite care at short notice after a bad fall. The management and staff could not have been more obliging or professional. Mum was treated with dignity and kindness throughout her short stay.
Reply from Jen Lawrence, Home Manager at Willersley House
Thank you very much for taking the time to leave this review, I am very grateful for your kind words and will be sure to share them with my team. It was our pleasure to support mum during her stay…read more
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Review from John E (Nephew of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my aunt has been first-class. The staff are caring, professional and deliver excellent service. Would highly recommend this care home.
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Review from J B (Friend of Resident) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, staff very friendly and helpful. They telephone with updates when I cannot visit or if there are any problems this is the best care home I have visited.
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Review from Janet P (Daughter of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willersley House is a lovely place to live. My mum has been there a month now and has settled in so well. She feels very much at home in her room, surrounded by furniture she was able to take with her. She looks forward to the meals and is full of praise for her carers, who treat her with respect, kindness
and warmth. Visitors are always welcome and never made to feel they're getting in the way. There are lots of daily activities on offer for residents to join in with if they wish, and there's always someone around with time for a chat - no one need feel lonely there! The rooms are bright and clean, and the atmosphere generally is that of a big happy family. I am so pleased we found Willersley.
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Review from Jill T (Daughter of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in Willersley House for two years and then Covid hit. She really enjoyed the home, especially the activities and going out. With Covid, she was unhappy so came to live with me. However, after two years she wanted to return to the home which she did in October 2021. Unfortunately, four or more
of the senior team had left and so did the chef. Standards were affected but now have been restored to their exceptionally high standard. Credit to all staff.
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Current Review Score: 9.1 (9.073)

Overview of Review Score

The Review Score of 9.1 (9.073) out of 10 for Willersley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.373 for Willersley House is calculated as follows: ( (39 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 83 Ratings = 4.373
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Willersley House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Tracey

Tracey Cooke

Job Title: Senior Care Assistant Joined: 2015

Tracey is one of the day Senior Carers at Willersley House. She started as a Care Assistant and has progressed into the Senior Role earlier this year.
Tracey enjoys the great team work, lovely atmosphere and the lovely residents at Willersley House. Tracey expresses how Willersley House is such an enjoyable place to work, she doesn't feel like it's work!


Outside of work, Tracey loves spending time with her family, she has 3 children who keep her extremely busy!

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Dave Williams

Job Title: Maintenance Joined: 2016

Dave has been at Willersley House since 2016 and is our maintenance operative. He has previously been self employed for over 30 years as a builder and also a lorry driver. He decided in 2016 to have a career change and join us full time in 2017 which he has found so mentally rewarding.


Dave says "going to work at Willersley House is an absolute pleasure". "The home's atmosphere is great and the residents make me smile and laugh every day with their wit and humour", Dave also explained how the staff have a great bond and get each other through the bad times and really "pull together".


Dave enjoys racing cars, dog training and gardening in his spare time.

Frequently Asked Questions about Willersley House

What types of Care is Willersley House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Willersley House have?

There are 34 Single Rooms.

What are the Facilities & Services at Willersley House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Willersley House to the centre of Hull?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willersley House to verify any information. View our terms and conditions. Willersley House has an Enhanced Service - more info.