Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 34 Service Users
Other Care Provided
- Day Care
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Located in the peaceful village of Willerby, Willersley House is a historic building with ties to renowned bread maker Hovis Jackson. The care home, which holds an “Outstanding” CQC rating across all categories (April 2021), offers residential care with 34 newly refurbished, single en-suite rooms designed for comfort and privacy.
The gardens at Willersley House provide a tranquil retreat for residents, featuring a spacious lawn, a courtyard for gardening projects,...
Care Provided by Willersley House
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees subject to pre-admission assessment and needs dependency.
The price(s) shown are provided by the care home. Contact Willersley House for full pricing details and T&Cs.
Contact Willersley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (34)
Willersley House Reviews (116)
9.5
Willersley House has a Review Score of 9.5 (9.505) out of 10, based on 18 reviews in the last 2 years.
Over all time Willersley House has 116 reviews.
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Review from Kylie U (Granddaughter of Resident) published on 2 April 2019 Submitted via Postal Card•
Overall Experience
After much experience with care facilities either due to relatives needing care and previously working in them, I can honestly say this is the nicest residential home I've come across. The cleanliness is exceptional the whole place smells lovely. The staff are so friendly, helpful and really engaging with the residents. My nan loves it thank you.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thanks for taking the time to post a review. We constantly strive to ensure Willersley House is the best it can be. Our residents are like our own extended families and we want them to feel at home. Kind reviews like yours help us to feel that we are achieving our goals and the environment we provide, is safe, warm and welcoming. We look forward to seeing you soon.
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Review from Margaret W (Resident / Service User) published on 21 March 2019 Submitted via Postal Card•
Overall Experience
I class it as my home! Very satisfactory.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for your excellent review of Willersley House. We are so pleased to hear that you can now class Willersley as your home, after spending the last couple of years living with us here. It has been a pleasure caring for you. Also, getting to know you as a person with the numerous interesting...
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Review from C S (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card•
Overall Experience
The wonderful carers took my mum to the pictures. She had such a fun time and talked about it for ages afterwards.
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Review from Margaret S (Daughter of Resident) published on 10 December 2018 Submitted via Postal Card•
Overall Experience
I am so very impressed with the whole care package that my Mam is receiving. I live in Staffordshire, this is my first visit to Mam's new home.
After visiting I now have peace of mind that Mam and all the other residents are very well cared for.
↩Reply from Laura Barnsley, Home Manager at Willersley House
It was lovely meeting you when you visited Willersley House. Throughout the last few months we know your Mum has been through such a difficult time before moving to Willersley. Your Mum is such a lovely lady with a wonderful personality and since moving into Willersley has made some good friends...
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Review from Sandra S (Friend of Resident) published on 15 November 2018 Submitted via Postal Card•
Overall Experience
Entry to Willersley House is always met by a friendly, helpful person. I am always asked to take refreshments with my friend and to join in with any activity that is being held. The home is scrupulously clean, especially the weeks my friend is taken out on visits to places of interest, shopping and social events. Birthday are always celebrated and of course, a decorated cake. Various volunteers are to hand to listen and to talk to residents and to entertain with quizzes and music. One volunteer runs a weekly shop, which my friend much appreciates, enabling her to have some independence and still keep in touch with currency. All in all, Willersley House deserves their "outstanding" award.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you; we are incredibly grateful to have such wonderful volunteers who work with us most days at Willersley House, so I am thrilled that you took the time to acknowledge the contribution that they make to our home. The home and our residents are very lucky to have them.
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Review from Steve W (Son of Resident) published on 30 October 2018 Submitted via Website•
Overall Experience
To the end, my father was cared for as I would hope to be cared for if I end my time being a resident of a home. I use the term home as that's what it was, not only to my dad but to me, as the staff without exception, were more like family than carers. I feel there should be a level above outstanding as the support from the home has been exceptional, the whole experience from start to finish has been eased, from assessing my dad, giving him a happy life, to representatives attending his funeral.
I would like to thank all the staff for his care, but also for their support of the family during this very difficult time, I was especially moved by the very visible show of emotion from the staff during, and after, my Dad's last few days.
I would like to thank all the staff for his care, but also for their support of the family during this very difficult time, I was especially moved by the very visible show of emotion from the staff during, and after, my Dad's last few days.
Whilst the primary focus was on my dad, I always felt that the family were also important, especially at the end when their support was very much appreciated. I not only miss my dad but the friendly people I met at Willersley.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for taking the time to review and appreciate our staff team. I know, as the Home Manager, I am very blessed to have such a fabulous bunch of staff, their effort, dedication and hard work is extremely valuable to the success of Willersley House and I could not be more proud of them as when I see a review like this.
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Review from D O (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card•
Overall Experience
My mother settled very quickly at Willersley House, we were able to put a lot of her pictures and photos on the wall (unlike a previous home). She is encouraged to join in all the various activities and enjoys outings to the local cinema, gardens. The food is excellent and mum has put on weight over the first few months at being at Willersley and she is very happy.
↩Reply from Laura Barnsley, Home Manager at Willersley House
What a positive review. Our Head Chef is thrilled to hear that you find the food excellent, the team work so hard, sourcing fresh ingredients and constantly reviewing the Home's menus with the residents, so to have their efforts appreciated and your Mum is putting on weight is fantastic news.
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Review from Claire W (Granddaughter of Resident) published on 25 September 2018 Submitted via Postal Card•
Overall Experience
I already know gran is very happy here but was able to see first hand. I live in Australia and the carers are so helpful with my situation in facilitating skypes for me to see gran. This was my first visit in person and it was such a lovely welcoming happy place to be. Light and bright and clean. I am very happy this is my gran's home.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for your kind review. It’s lovely that you’ve had a chance to make it over here and I know your Gran is delighted. We absolutely love her! She makes me smile daily and her chuckle can often be heard around the Home. Your Gran is a delight and very much valued as a member of our Home.
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Review from J F (Daughter-in-law of Resident) published on 25 September 2018 Submitted via Postal Card•
Overall Experience
Every single member of staff has been outstanding. The kindness they have shown has been exemplary. Our father has had a wonderful experience (though short) and has been able to live out his last days being shown kindness and respect. I cannot praise the staff enough. They have treated him with dignity, which means so much to us. Everything about Willersley House is incredible and we thank the staff from the bottom of our hearts.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Your Father in Law was a genuinely lovely man who we enjoyed caring for during his short stay with us. He enjoyed his outings and your regular visits always brightened his day. Your support regarding his care during this time was greatly appreciated and we’re pleased we were able to make his time with us more comfortable.
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Review from Greg W (Son of Resident) published on 12 September 2018 Submitted via Postal Card•
Overall Experience
My mum loves her life at Willersley House where she feels very well cared for and enjoys the full life that is provided.
I have noticed that every effort is made by those caring for her to provide for all my mum requires in a holistic caring way.
↩Reply from Laura Barnsley, Home Manager at Willersley House
So happy to hear that your Mum is loving life in our home; it is so important to all of us that coming into to a residential care home does not mean the end for our residents, just an exciting new chapter.
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Review from J S (Daughter of Resident) published on 15 August 2018 Submitted via Postal Card•
Overall Experience
Living at Willersley House for my mum is like a cross between living with your own family and a five-star hotel.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Many thanks for your kind words. We are so glad to hear that your Mum feels that way about living here at Willersley. Your Mum is at absolute pleasure to care for. Willersley House just would not be the same without her.
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Review from S S (Son of Resident) published on 13 August 2018 Submitted via Postal Card•
Overall Experience
Super building and setting with nice homely feel to it. Plenty of space inside with a good level of facilities. Staff and management are very caring and treat residents with respect.
↩Reply from Laura Barnsley, Home Manager at Willersley House
We are happy that you have commented on the home having a nice homely feel to it. We have always worked hard to ensure that first and foremost it is a place where our residents want to call Willersley House their home.
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Review from A W (Son of Resident) published on 7 August 2018 Submitted via Postal Card•
Overall Experience
Willersley House provides a happy environment, in which the staff display outstanding levels of respect and care for the residents.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you - your Dad is a pleasure to care for and the staff say he is a true gent. It makes us all so happy to see how much he is improving daily and joining in the social aspect of the home; it makes our jobs so much more worthwhile knowing that we have made a difference in a person's life.
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Review from K C (Mother-in-law of Resident) published on 6 August 2018 Submitted via Postal Card•
Overall Experience
The care received is excellent. The staff are very pleasant and obliging. The residents have a wide range of activities in the care home and have excursions to the cinema, places of interest, etc.
My husband and I offer our services for outside visits and love helping wherever we can.
My husband and I offer our services for outside visits and love helping wherever we can.
The staff are so pleasant and welcoming and it is good to be able to assist.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for everything you do for our residents. The staff say it's so nice to have such supportive relatives and enjoy your company when you are here visiting Mum and on the trips out. Yesterday's trip was a fabulous day out, your support was hugely appreciated.
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Review from Julian D (Relative of Resident) published on 6 August 2018 Submitted via Postal Card•
Overall Experience
This is a very friendly welcoming home, where family values matter. The staff are excellent and very caring, taking that extra time to make residents feel safe.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for a lovely review. As the Home Manager, I feel so blessed to have the most amazing staff and I’m so proud to hear that you feel that family values matter to us. I will pass your comments onto the staff.
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Review from Robin C (Son of Resident) published on 31 July 2018 Submitted via Website•
Overall Experience
Mum spent the last two and a half years of her life in Willersley House. We would absolutely recommend the home to others.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for your kind words. Your Mum was an absolute pleasure to look after and made the staff smile. She was a delightful character and will be sorely missed.
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Review from Rachel B (Niece of Resident) published on 6 July 2018 Submitted via Website•
Overall Experience
It’s no wonder this home did so well in its inspection, it is first class. My aunt is so content and settled. She is busy and occupied every day. The staff work hard to give the residents a really good quality of life and for that, I am truly thankful. The home is always spotlessly clean and every staff member is cheerful, they all seem to go out of their way to make us all very welcome.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for your review, it's so nice to see your Aunt so happy following all her initial problems. We are all so pleased that she has settled into the home and regained a real zest for life. She has a better social life than we do!
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Review from Valerie R (Daughter of Resident) published on 6 July 2018 Submitted via Postal Card•
Overall Experience
My mother was a resident at Willersley House, Willerby for a few weeks before her death. The care she received was second to none, and I cannot recommend the home and the staff highly enough.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you for a lovely review, I am so happy to note that you felt that the care was second to none, that is an amazing compliment to our staff team which I will most certainly be passing on to them.
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Review from Gareth B (Friend of Resident) published on 22 May 2018 Submitted via Website•
Overall Experience
I have visited Willersley House on several occasions and it is such a warm and welcoming atmosphere. The new lady cook is fantastic.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you so much for your kind words and for your comments. We do try and ensure that our residents have the best and most relaxed atmosphere at all times.
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Review from Lauren R (Granddaughter of Resident) published on 9 April 2018 Submitted via Website•
Overall Experience
Very good service to my Grandma, lots of activities to keep her very well occupied, my Grandma is very happy.
↩Reply from Laura Barnsley, Home Manager at Willersley House
Thank you Lauren for taking the time to review us. It's lovely to see you popping into the home so often to visit your Grandma and to know that she is happy and keeping busy.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2018Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
Upcoming Events
There are no upcoming events for Willersley House.
Accreditations
There are no accreditations posted yet for Willersley House.
Meet the Team (2)
Tracey CookeJob Title:Senior Care AssistantJoined: 2015
Tracey enjoys the great team work, lovely atmosphere and the lovely residents at Willersley House. Tracey expresses how Willersley House is such an enjoyable place to work, she doesn't feel like it's work!
Outside of work, Tracey loves spending time with her family, she has 3 children who keep her extremely busy!
Dave WilliamsJob Title:MaintenanceJoined: 2016
Dave has been at Willersley House since 2016 and is our maintenance operative. He has previously been self employed for over 30 years as a builder and also a lorry driver. He decided in 2016 to have a career change and join us full time in 2017 which he has found so mentally rewarding.
Dave says "going to work at Willersley House is an absolute pleasure". "The home's atmosphere is great and the residents make me smile and laugh every day with their wit and humour", Dave also explained how the staff have a great bond and get each other through the bad times and really "pull together".
Dave enjoys racing cars, dog training and gardening in his spare time.
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