






Ascot House offers long term, respite and day care within a home full of character in a central, yet peaceful, town location. An excellent team of experienced, dedicated carers are devoted to the well-being of everyone living at the home, with a focus on independence and freedom of choice. Tasty, nutritious food is made onsite every day from fresh ingredients and special diets can be catered for.
All bedrooms are en-suite,...
Care Provided by Ascot House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Ascot House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker (Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Ascot House welcomes visitors at anytime of the day.
Parking
- Ascot House has parking both the front and rear of the Home. There is also parking available on the nearby streets.
Ascot House Reviews (128)
Ascot House has a Review Score of 9.9 (9.861) out of 10, based on 24 reviews in the last 2 years.
Over all time Ascot House has 128 reviews.
The manager and her staff cant not do enough for my Dad and are always welcoming.
Thank you for your review. We'll be sure to pass on your kind words to our wonderful Manager and team.
Picked Mum up - so happy.
Although a short stay, the professionalism and friendliness of all the staff was appreciated. Highly recommended.
Ascot House is clean and it's a pleasure to visit.
My wife asked me to find somewhere safe for her after living in a riser chair in our kitchen with a commode due to mobility issues. I looked round a number of homes but decided on Ascot due to being impressed with the manager and staff and also it being easily reached. It is not a decision I regret. I visit my wife virtually every day and I enjoy them as stress has gone, she is safe, well-fed, well looked after and we can sit and talk as the tension between us has gone. I have no complaints at all. Thank you.
Thank you for your review. Thank you for choosing Ascot House for your wife, we're really enjoying having her live with us. We'll be sure to pass on your kind words to the manager and her team.
All the rooms are bright and cheery, and her room has recently been redecorated and I have been able to bring some treasured items and belongings to make it homely and cosy.
Communication between myself and the team is excellent, and I feel listened to and accepted relating to Mum's care needs and how she is settling in. The staff are well briefed, and Mum's daily needs are being met in a way which leaves me less stressed than I was before. Mum is safe, clean, and within the parameters of her dementia, is happy.
I've had a couple of telephone calls keeping me in the loop with information (very appreciated).
Thank you for your review. We're so pleased to hear how well supported you feel having made the difficult decision to move your mum. It's a pleasure for us to have her stay with us and we're thrilled to see how well she's settled and to hear you're now less stressed. We will let the staff know how happy you are with the tailored care they are providing.
Even when under pressure, staff have been very thoughtful in how they talk to Mum. Sometimes she has a feeder cup which she does not need and is given sandwiches she does not like.
All members of staff are caring, compassionate and friendly maintaining a homely environment for my stepfather. Right to his passing they showed dignity, love and care towards my stepfather and us as a family and even when they are rushed off their feet they always made time for us. The building is a bit tired in places but that's up to the owners to sort out, but overall the staff make it homely.
All of the staff are lovely and very very approachable during what is a difficult time for my mum. They are welcoming and sure my mum is safe and happy at all times. She is very well looked after and I would recommend Ascot House to anyone.
Thank you for your review. We're glad to hear you feel your mum is very well looked after and happy and safe at all times.
Our first day here and very impressed. Our uncles seems very happy. All staff are very attentive. Impressed that the manager still comes in on a weekend (Sunday).
Thank you for your review. I'm glad we've impressed you on your uncle's first day with us. We'll do our absolute best to make sure we continue impressing!
Home very clean and well-presented.
Communal rooms very clean and well furnished.
Definitely no unpleasant urine smell anywhere which is a huge positive.
Not eaten a meal here but meals looked well presented and attractive when given to residents.
Thank you for leaving a review. We're glad you've found Ascot House to be so clean and well presented.
A first-class home. Staff very friendly and always made welcome we are always offered a cup of tea and biscuits. The decor is beautiful.
Thank you for taking the time to review us. We'll pass on your kind words to the staff.
Nothing is to much bother they have the best interests of the residents all the time.
Always there to help.
Lovely atmosphere, clean home, carers are very supporting of the individuals.
Thank you for your review. We're so pleased to hear how satisfied you are with the Ascot House. We'll pass on your kind words regarding the outstanding care and communication to the staff.
The staff are lovely, very caring, chatty and helpful. They made Dad feel very welcome from day one.
Thank you for taking the time to review us. We're glad your Dad feels very welcome here; it's our pleasure to have him live with us.
I am very happy with my husband's care at Ascot House Care Home, "home from home". The food is excellent. Very clean. Staff and management are very friendly. He seems very settled in this care home.
Thank you for taking the time to review us, Doreen. We are glad to hear you're very happy with your husband's care and that he's settled here. We'll do everything to make sure he gets the best care with us at Ascot House.
I would highly recommend anybody to stay at Ascot House as staff and management always give 100 percent at everything.
Thank you for your review and for saying you'd highly recommend people to stay with us. It's so nice to hear that your father has a lovely time at Ascot House. We will pass on your kind words to our team.
I cannot fault the care given here and the care to my husband, so we could spend his last hours before his death together.
Thank you for taking the time to review us, JW. Sorry for your loss. You are always welcome to drop in for a cup of tea and a chat.
I was made welcome and observed the excellent care of my brother when he was dying.
My dad was admitted to hospital after a fall at home which resulted in him having pneumonia, heart failure and low oxygen. Dad couldn't cope at home and admitted to going into a care home was the best thing for him. The manager made us all welcome as well as the staff, in the six days he was there, he was treated with dignity, respect, compassion etc. We felt we and Dad were part of a big family. Dad passed away after six days in Ascot House and he was very well cared for, nothing was any trouble to any of the staff or the manager.
Thank you for your review. We're very sorry for your loss.
My mother and father-in-law had five weeks of respite in Ascot House recently due to a sudden illness. They were treated with the utmost respect and dignity. The staff couldn't do enough for them and the manager was always available to offer help and support not only to Mum and Dad but to us as a family as well. We would like to thank them for their devoted care at a very difficult time.
Thank you for taking the time to review us. We're happy to hear that you felt well supported and will pass on your kind words to the staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ascot House.
There are no upcoming events for Ascot House.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Ascot House
- 01 Feb 2018Recipient: Ascot House
- 01 Apr 2017Recipient: Ascot House
Accreditations
There are no accreditations posted yet for Ascot House.
Meet the Team (0)
There are no Team Members posted yet.
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