






Ascot House offers long term, respite and day care within a home full of character in a central, yet peaceful, town location. An excellent team of experienced, dedicated carers are devoted to the well-being of everyone living at the home, with a focus on independence and freedom of choice. Tasty, nutritious food is made onsite every day from fresh ingredients and special diets can be catered for.
All bedrooms are en-suite,...
Care Provided by Ascot House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Ascot House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker (Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Ascot House welcomes visitors at anytime of the day.
Parking
- Ascot House has parking both the front and rear of the Home. There is also parking available on the nearby streets.
Ascot House Reviews (128)
Ascot House has a Review Score of 9.9 (9.861) out of 10, based on 24 reviews in the last 2 years.
Over all time Ascot House has 128 reviews.
Everything is to an excellent standard. The staff are lovely.
Thank you for taking the time to review us. We're glad you find everything to be of an excellent standard. It's fantastic to have you living with us.
The only reason the two marks are only good is because I have never seen these. Everything is excellent and I don't think my Mum could be in a better place. The staff are very good, they put themselves out for me because my mum has dementia and for some reason will not have anything to do with me. If it wasn't for their ideas, I would never see her. They put themselves out for me.
My father-in-law stayed with Ascot House for ten days of respite. He enjoyed everything about Ascot and said he would like to go back soon. I would like to say Ascot House is home from home with every carer doing 100% care as if it were family. Management does a fantastic job too. 100% commitment and communication skills with the carers and residents and relatives. Ascot House is excellent and I will remain with them for respite.
Thank you for your review. It's great that your father-in-law enjoyed his stay with us and thought the staff and management did a fantastic job. He's very welcome to stay with us any time he likes, or even just pop in for a cup of tea and a chat.
We cannot praise the staff at Ascot House enough for their care and support given to my mother-in-law and our family. The residents are able to move into the different lounge areas or their rooms as they wish with support if necessary. The environment is certainly a home-from-home. Warm, cosy and welcoming, refreshments are always available to residents and their visitors. Definitely recommend the coffee. Excellent support to the family when dealing with outside agencies. Thank you.
Thank you for your review. The manager and her team work hard to make Ascot House feel like your home-from-home, so it's wonderful that you feel that. We'll pass on your praise to the staff for how well supported by them you've felt.
I love living here and am settled here. The manager and staff are lovely.
Thank you for your review. We're so glad to hear you love living with us. We love having you stay with us, as well!
I noticed a big change in my wife after one week and I would like her to come back again for some more rest time.
A calendar of activities is advertised on the noticeboard, ensuring residents always have something to look forward to.
The rooms are nicely heated, homely and clean. The dining area is very nicely set out to encourage dining together and meeting up with other residents.
During the warmer weather, the residents can sit in the conservatory/games room or garden area.
I am very pleased Mum is staying at Ascot House, it is excellently led by Management who have kept us up to date with any information and answered any queries we have had.
It is nice knowing Mum is well cared for and safe.
Thank you for your review. It's so lovely having your mum stay with us and we're so pleased to hear how happy you are with the personalised care she's receiving.
The manager and her team were brilliant.
The manager and care assistants are very engaging and seem to really care about the residents. Lots of smiles. Always willing to listen to suggestions and very good at problem-solving even the smallest of queries. My mum has anxiety but she feels secure and comfortable.
Thank you for taking the time to review us. Your mum feeling secure and comfortable is extremely important to us. The staff do genuinely really care about the residents so it's great to hear that you could feel that.
My Mum has been a resident for over a year now, the manager and her staff made her welcome from day one. She's the happiest I've seen her for a long time. She suffers from dementia and can be chaotic a lot of the time, but the staff have been nothing other than patient and caring with her, she's safe, well-fed (she loves the food) and cared for, but the staff are there for the wider family too, that's important to me because when all said and done, my mum is important to me, they listen to us, to our concerns, keep us informed when we need to be informed. I have nothing but admiration for the team at Ascot House.
Thank you so much for taking the time to review us. The team will be thrilled to know how well you think of them and the support they give to both your mum and the wider family.
Although my brother wasn't a resident for very long before his sudden and unexpected death, we found the care to be excellent. Staff went out of their way to assist us, including meeting at the bank to sort out accounts. Staff were always pleasant and welcoming. After our loss, we couldn't have asked for more loving and caring support.
Dear Margaret, we're sorry for your loss. Thank you for taking the time to review us; we're so glad to hear you had such great support from our team.
Myself and my daughters have recently started to visit my mother-in-law (their grandma) at Ascot House. On our visits, the security measures to enter the building are excellent, giving us confidence in her safety. We have found the staff to be pleasant and caring to everyone. The senior on shift was happy to listen and reassure us about her health and the care that's given. There is plenty of staff around, and they seem to be competent in their role. It is clean with no unpleasant odours. Very happy with what we have seen.
Thank you for taking the time to review us, Michelle. We're pleased to hear you're very happy with what you've seen.
I was thrilled with Ascot House. The staff are lovely and the residents seem very content. My uncle was moved here recently and he seems very happy and settled. Overall extremely happy. Very homely rooms and comfortable recreation rooms.
From the day our mother entered Ascot House, the staff have bent over backwards to make her feel at home. The food has been extremely good to the point that she has regained a healthy weight. Visits are not a problem. Parking is on the doorstep or extra behind. We as a family are extremely happy with the care provided. After having some bad care at other places, we feel that we are in a good position to know the difference.
Thank you for taking the time to review us, Lee. We're so happy to hear you feel your mother is now getting the care she deserves. Your kind words will be shared with our team.
My daughter and I viewed Ascot House before choosing it for a period of respite for my husband and we were totally confident that he would be well cared for. The manager obviously works from the heart and this is being transferred to her deputy too. They are hard workers and it shows. You should be proud of the care that is given.
Ascot House has confirmed my first impressions that the home and its staff are first class. The home is perfect for my mum's needs and the staff are friendly and supportive and consistently keep me up to date on all the appropriate matters. I'm very pleased with the decision to choose Ascot House.
Hi MW, thank you for your review. We love having your mum live with us. We'll pass on your kind words to our staff.
My nan has recently come to Ascot House after a second stroke. The home and staff are lovely and my nan certainly seems to have settled in well.
Thank you for taking the time to review us, Claire.
Big shout out to all the staff and the Manager at Ascot House for their kind and caring treatment of my relative who has resided there for a year now. I feel everyone at the home knows my brother individually and his care needs - this has been especially important recently. Communication is excellent with friendly staff keeping me informed of any welfare or health issues.
Ascot House is an ideal home for me, it gives me great pleasure to be here. It has facilities that I like to use such as playing cards, skittles, and dominoes.
Thank you for your review. We're so glad you've chosen to live with us and that you're enjoying your time here.
Ok. Not intrusive but caring.
Thank you for your review, Rodger. We're pleased to see you find us caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ascot House.
There are no upcoming events for Ascot House.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Ascot House
- 01 Feb 2018Recipient: Ascot House
- 01 Apr 2017Recipient: Ascot House
Accreditations
There are no accreditations posted yet for Ascot House.
Meet the Team (0)
There are no Team Members posted yet.
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