Ascot House

When we visit dad the home is always clean, warm and welcoming. The staff display an obvious love of their work and nothing is any trouble. The care given to dad is second to none, his welfare is obviously the number one priority. The management is a wonderful person with precisely the right attitude and methods and this rubs off on the staff. We are confident that dad could not be in a better place, the care he receives is absolutely first class and much appreciated by dad and all of us. Well done!

This home needs to be re-categorised to Ascot Hotel a big big thank you, to the management and staff.

All rooms are clean and spacious. My dad's health has improved since staying there. Nothing is too much trouble for the staff.

After being diagnosed with dementia in 2009 my husband had day care, respite care followed by full residency at Ascot House. My husband passed away in August 2016 but all the time he spent at Ascot House was very rewarding. He was always treated with respect, even though his behaviour could sometimes be challenging. The standard of care was always excellent, family, friends always made welcome whenever we visited, never were we made to feel in the way. The events and entertainment always enjoyable. What could have been a very traumatic time was made a little easier by the wonderful staff. Thank you Ascot House care home you really do care.

My mother, 92, has dementia, is registered blind and deaf. Despite these disabilities, the staff at Ascot House manage to help her achieve a good deal of independence and when personal care is given, it is with dignity and respect. Since being in the home she has been happy and settled. When I visit she looks calm, clean and tidy and well fed. She enjoys the social activities although she can only participate in a limited way. It was a difficult decision to admit my mother to a care home but it has enhanced both my mother's life and mine, as I no longer need to worry about her safety and loneliness.

Very favourable, would highly recommend to any person needing care.

This is the third home I have placed my mum in because of different things I've not been happy with. My mum has been at Ascot House for 4 years in September and I am very happy with the care she is given, no one else could give her the care that Ascot House gives. The staff are very pleasant and nothing is any trouble, you only have to ask. The management do a very good job at running the home. I could not ask for a better place for my mum.

Staff and management very helpful and caring. Food excellent. General attention to my sister very good.