






Ascot House offers long term, respite and day care within a home full of character in a central, yet peaceful, town location. An excellent team of experienced, dedicated carers are devoted to the well-being of everyone living at the home, with a focus on independence and freedom of choice. Tasty, nutritious food is made onsite every day from fresh ingredients and special diets can be catered for.
All bedrooms are en-suite,...
Care Provided by Ascot House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Ascot House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Kapil Care Homes
- Private Owned
Person in charge
- Vicki Walker (Owner)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Ascot House welcomes visitors at anytime of the day.
Parking
- Ascot House has parking both the front and rear of the Home. There is also parking available on the nearby streets.
Ascot House Reviews (128)
Ascot House has a Review Score of 9.9 (9.861) out of 10, based on 24 reviews in the last 2 years.
Over all time Ascot House has 128 reviews.
My mum came to Ascot House for respite and has nearly been here 2 years. My mum has been really happy since she's been here and we couldn't be more happy with the care and support she receives. The manager went over and above to support my mum into independent living.
Thanks for your review, Tammy. We will let our staff and manager know how much you appreciate them.
I was always made to feel welcome and my opinions were always listened to.
Thank you for your review. It's so nice to know you found our staff and management very helpful and supportive.
Recommend to all. Lovely family feeling. Staff exceptional go above and beyond, person centred in all areas. Nothing is too much trouble always approachable and friendly.
Thank you for your review. Our staff will be so pleased to hear how you feel about them.
I found the care home excellent very obliging and nothing too small for the staff to help with.
Thank you for taking the time to review us. We'll pass on your kind words to the staff.
Perfect home for my grandma. Lovely caring staff, lovely meals according to my grandma. Number 5 Hygiene rating which is good. Excellent overall.
Hi Paula, thank you for taking the time to review us. We're very pleased to be the perfect home for your grandma.
I would just like to thank the management and all the staff at Ascot House for looking after my dad for the last two years and two months. He enjoyed living there and the care they gave him was excellent and they couldn't have looked after him any better. From the cook to the cleaner, the laundry staff, carers and management. I would definitely recommend Ascot House to anyone to look after their loved ones. A big thank you again.
Thank you for taking the time to review us, Carol. We're so pleased to hear your father enjoyed living here, it was our pleasure to have him with us. We will pass on your thanks and kind words to our staff.
I am going home and wanted to say I have loved staying at Ascot House. I have made great friends here. The staff are great and it has been just perfect like my own home. I wish I was staying longer.
Thank you for your review, J M. We've loved you staying with us and glad you enjoyed it too. Drop in for a cup of tea any time!
My father has been looked after exceptionally well at Ascot House. His needs have been cared for in a very professional manner and all the staff have been very caring and attentive to his caring needs and medical requirements. The care home has a warm, caring attitude to the residents and my father has been very happy during his stay at Ascot House. I would recommend Ascot House to anyone requiring care.
The staff and management were very kind and courteous to my mum. The food always looked good and nicely presented. Mum said it was always enjoyable. The home was clean and tidy and kept well decorated.
I came roughly for 6 months for rehabilitation and until suitable sheltered accommodation was available. I am now moving to independent living after being supported and encouraged by staff, outside agencies and family. I found the staff supportive and through this I was able to live a full and active life as physical needs allowed and how I chose.
Thank you very much for your review and for coming to live with us. It's wonderful that you're now moving to independent living. You're very welcome to drop in to see us anytime.
I love living at Ascot House it is a beautiful place and the staff are lovely.
Thank you for reviewing us, it's wonderful that you love it here. Having you live with us is our pleasure.
I initially came for a couple of weeks for respite but felt comfortable and safe and part of an extended family. I had all my needs met in a way I chose. I stayed for almost four months and now returning home. If I need support again, I will most definitely return if they have a bed vacancy.
Thank you for taking the time to review us, Henry. We thoroughly enjoyed having you live with us. We'll be here for you in the future, should you want any help.
Very informative. All staff very helpful.
My Dad has been a resident at Ascot House for the past 7 months. All the staff have treated my Dad very caringly and have adapted to his ways, treating him as an individual and with dignity. They have made sure he is safe and secure as in the early days we were worried he would go out and get lost. I have had several meals at Ascot House with my Dad so I know the meals are well prepared and of good quality. Cleaning and laundry are done to a high standard and carpets are shampooed on a regular basis. My Dad likes to spend most of his time in his room watching TV, so the staff do regular checks on him and take him cups of tea and biscuits. The Manager and the deputy Manage have been very approachable and have responded positively to any suggestions to help Dad to settle in. My Dad has a lovely room and believes he is in his own flat and he is very content. I cannot thank the manager and all the staff enough for all they have done to support my Dad.
Thank you for your review, Ann. We'll pass on your kind words to the staff. It's great to know that your dad is very content.
The manageress and all the staff offer an excellent, caring environment for older people. They all go above and beyond the call of duty. Nothing is too much trouble and everybody is made to feel welcome. The Christmas party was extremely well organised- residents and their families made to feel part of one big happy family.
Thank you for your review. Our manager and staff will be so pleased to know how appreciated they are by you.
After living independently mum, aged 100 suffered a fall after decreased mobility. Mum entered Ascot House for emergency respite care and is still there. Of course, she was upset for the first day or two but after a few days of excellent care, she is now very settled. All the staff are very friendly and caring. Mum likes that they make time to pop and have a chat. It also gives me peace of mind that mum is being well looked after and is in safe hands.
Thank you for your review, Avril. We're very pleased to know that you think your mother is receiving excellent care and is in safe hands. We'll pass on your review to the staff.
My Mum who is 94 has been a resident for almost 3 years. Before going into care I researched several homes in my area and Ascot House being a small, more intimate home, I knew she would be comfortable and happy there. The manager and staff are efficient and caring and they make the home as much as a home from home as possible. There are so many activities and trips out as can be arranged which helps to stimulate the residents. The staff spend time talking on a one to one basis to those who may be distressed due to memory problems. I personally cannot praise their overall care enough.
Thank you for taking the time to review us. We're immensely proud of our staff and we'll be sure to let them know how highly you think of the care they give.
Since my Mum had to be put into care in May of this year, I have not seen her so happy for the last 3 years, the staff love her to bits as she has developed a comical personality. I don't think I would have seen this side to my Mum if she hadn't gone to Ascot House. They keep us in the loop and make us so welcome when myself and my Dad go to spend time with her. The staff are absolutely brilliant with every aspect of caring for my Mum and I would highly recommend.
Thank you so much. It's great to hear how happy your mother has been since she's come to live with us.
My experience with Ascot House has been fantastic. I can go and see my wife anytime I want. The manager has a good relationship with her staff who are just brilliant with the residents. Some of the staff are quite young but take it all in their stride letting the residents carry on taking their time.
Thank you very much for such kind words about our team - we'll be sure they get to hear them.
My husband is at Ascot House and I am very happy with the care he gets. Nothing is too much trouble for them and they find time to talk to him even though he has dementia and he doesn't say a lot.
Thank you for taking the time to leave such a positive review, Yvonne. Such words mean a lot to our staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ascot House.
There are no upcoming events for Ascot House.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Ascot House
- 01 Feb 2018Recipient: Ascot House
- 01 Apr 2017Recipient: Ascot House
Accreditations
There are no accreditations posted yet for Ascot House.
Meet the Team (0)
There are no Team Members posted yet.
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