Edmund House Care Home

98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB
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9.8 79 Reviews
  • Edmund House Care Home, Scunthorpe
Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who are living with dementia and to those who are no longer able to live at home. Carers are trained and experienced in the challenges of looking after individuals with memory loss, taking pride in a sensitive and compassionate approach towards loved ones.

Edmund House provides first class accommodation and facilities in a warm and safe setting. A Call Care System ensures easy access to staff and a passenger lift ideal for those with mobility issues. Accommodation features bright and spacious communal areas and en-suite bedrooms, each offering comfortable and tasteful furnishings and décor. There is also an on-site bar, function room, café and internet corner.

Mealtimes can be enjoyed in the pleasant dining room where delicious and healthy food is served tailored to the needs of the individual. Dietary requirements and preferences are discussed on arrival.

Residents can enjoy a choice of activities at Edmund House, keeping both body and mind and stimulated. Crafts, quizzes and games, cooking and painting are just a few of the favourite pastimes enjoyed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle MacKenzie (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)

Edmund House Care Home Reviews (79)

9.8

Edmund House Care Home has a Review Score of 9.8 (9.790) out of 10, based on 21 reviews in the last 2 years.
Over all time Edmund House Care Home has 79 reviews.

Overall Experience
  • 67
  • 10
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Date Published
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Reviewer Connection to Edmund House Care Home
  • 40
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Total of 79, showing 1-20
Review from John C (Son of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We now have both mum + dad in Edmund House. The care that they are both receiving is outstanding. Myself and another member of the family have spent a lot of time settling mum and dad in and the staff and management are excellent.
Reply from Lisa Henderson, Customer Care Advisor at Edmund House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum and Dad in our care. It is always nice to hear words like "Excellent" being used to describe our Staff. We hope to continue providing your Mum and Dad with the best possible care.

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Review from Caroline M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care and compassion is beyond amazing. My father is so well looked after at Edmund House. There is such a team ethos and a feeling of care shown to all residents.
The home is impeccably clean and so well organised. There is such a great activity programme too providing so much stimulation
for residents. Food is delicious and great choices! I would highly recommend this care home.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. We are so pleased to hear that your Father is well looked after and comfortable at Edmund House Care Home. We are happy to hear that you are impressed with the clean and well organised environment and that you can feel at ease with your Father in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Carole J (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother arrived in February 2025 she has been taken care very well indeed she is very happy and content with all aspects of her new home the service she gets is second to none.
Reply from Lisa Henderson, Customer Care Advisor at Edmund House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your Mother with the best possible care.

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Review from P F (Resident) assisted by family/friend published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's home from home as much as is possible, and company and friendship is around. Safe, secure and well looked after. A good variety of activities and entertainment to choose from.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for your feedback. We are very happy to hear that you feel safe, secure and well looked after. We hope to continue providing you with the best possible care.

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Review from A G (Daughter of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On our first visit to view the care home, we were so impressed. The building is modern, very clean and homely. The staff were all busy and all smiled and made us feel at ease. The residents were all clean, happy and and moving around freely. After 3 weeks, we are still very happy with mums level of
care.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for taking the time to leave us your review. We are so glad to hear that you are very happy with the care your Mum is receiving at Edmund House and that you find our carers are friendly.

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Review from Craig C (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Edmund House is a very well run care home. My mum has been living there for over two years now. I am extremely impressed with the standard of care from all the staff I have encountered. Mum tells me regularly that she likes it there and that she feels safe. The carers make me feel welcome every time
I visit, and they always make time to say hello. The facilities are well-maintained to a high standard of cleanliness. The food is second to none. I know the chef tries hard to accommodate residents' tastes. Visitors are able to help themselves to hot drinks in the dining room. There is a fantastic activities programme for all the residents and the team try really hard to include everybody. Mum enjoys and takes part in as many activities as she can. Well done, Edmund House. Keep up the great work!
Reply from Maria Ricketts, Customer Care Adviser at Edmund House Care Home

Thank you for your kind words. It is always nice to hear words like "safe" and "welcome" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from A S (Son of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Edmund House Care Home in Ashby, Scunthorpe, highly enough. After searching tirelessly for the right care home and feeling let down by others, I was instantly reassured by the warm and welcoming environment here. The staff are absolutely fantastic, going above and beyond to provide
exceptional care and ensure residents feel respected and at home.


The care and environment are truly second to none, creating a place where residents can thrive. The activities offered are fantastic, and tailored to engage and bring joy to everyone involved. It's clear how happy and content the residents are, and the smiles on their faces say it all. If you're seeking a care home that delivers outstanding care in a vibrant and supportive community, Edmund House is the perfect choice. It has been a huge relief and a joy to find such a wonderful place for my loved one. This is a magical care home full of happiness and care. Thank you to all the staff who have welcomed my mum with open arms.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. We are so pleased to hear that you felt so reassured and at ease when finding Edmund House Care Home. We are so happy to hear you and your loved one feel like a part of our Edmund House family and that you have had such a positive experience with your loved one in our care. It is always wonderful to hear words like "Vibrant" and "Supportive" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from D B (Daughter of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved mum to Edmund House in September 2024 after her previous care home went downhill. If only I'd known the difference it would make to her I would have done it months earlier! She has got her spark back and has settled so well there. The endless activities that they put on help to stimulate her
and I truly feel that I am getting a little bit of my mum back...thank you to all the staff for their care and compassion.
Reply from Maria Ricketts, Customer Care Adviser at Edmund House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

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Review from Daphne P (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum became a resident in December 2024. I have nothing but praise for the staff management environment of Edmond House. All residents are treated as individuals with dignity and tenderness mum thrives on the hugs and attention from the carers. I have not seen her smile so much for a long time. All activities
of daily living are of a high standard. Relative activities and exclusions are an added bonus. The dining room is always well presented and nutrition needs are met. Thank you to all involved in mum's care.
Reply from Rosie Smith, Customer Advisor at Edmund House Care Home

Thank you for taking the time to write such a lovely review for the staff at Edmund House. We are thrilled to hear that mum is thriving within the care home and that the staff and environment is exactly what you pictured. We hope she continues to smile and enjoy her stay! Best wishes.

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Review from Liz D (Daughter of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Edmund House - the staff are just wonderful caring, respectful, kind and helpful. Always there for any questions, plenty of daily activities and even though mum cannot participate they always try and involve her as much as they can. We are lucky to have Edmund House looking after her.
Reply from David Mclean, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. It is always nice to hear words like "wonderful, caring, respectful, kind and helpful" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your mum with the best possible care.

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Review from S K (Cousin of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really appreciate the staff organising swimming for my relative. Nothing is too much trouble and the food is outstanding.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. It is so lovely to hear that your cousin enjoys our delicious meals and that they were able to enjoy going swimming. We are happy to hear that you feel at ease with your loved one in our care. If there is anything we can do to make your loved one's stay as comfortable as possible, please do let us know.

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Review from J G (Friend of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My lifelong friend has come to live with you recently and I have been visiting her every week since. I have found the care home to be spotlessly clean very friendly and all the staff very caring. I cannot comment on food or cost but everything else I find to be excellent.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely words. We are pleased to hear that you are impressed with the high standards of care provided at Edmund House Care Home and that your Friend is happy and content. We hope to continue providing your Friend with the best possible care.

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Review from S T (Friend of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the helpfulness and kindness of all the staff. Very efficient, spotlessly clean and a caring environment. I have only made two visits to the care home but have been really impressed with what I have seen.
Reply from Rosie Smith, Customer Advisor at Edmund House Care Home

Hello and thank you for taking the time to write the staff at Edmund House Care Home such a lovely review. It is wonderful to hear words such as helpful and kind used to describe our staff. We are thrilled that the home is to your liking and that the staff have managed to create such a "caring environment". We hope that your loved one continues to enjoy her stay with us. Thank you again and best wishes.

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Review from Roz W (Niece of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for the past 6 months. Although she was anxious and unsettled at first, the friendly and caring nature of all the staff, soon put her at ease. The residents are allowed freedom of movement as if they were in their 'own' home. There is a communal lounge for gatherings, as
well as private areas for some quiet recreation and calm. All residents are encouraged to take part in the many activities the 'entertainment' team organise. Led by the Manager the activities can be fun, creative, and quizzical - all aimed at stimulating the residents; it's great to see so many smiles on their faces. As a visitor, I am always made welcome. There is always someone around at the Reception area to make entering and leaving the building a smooth process, whilst also being secure. My aunt enjoys the food on offer at meal times, so much that her clothes are getting tighter...! All the carers/staff have been amazing with my aunt and truly care about the very important job that they do!
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. We are happy to hear that your Aunt has now settled in well and that she is enjoying our delicious meals and fun activities. It is always nice to hear words like "Friendly" and "Caring" being used to describe our staff. Please let us know if there is anything we can do to make your Aunt's stay as comfortable as possible.

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Review from Jayne K (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 101-year-old Mother recently passed peacefully away at Edmund House Care Home after spending a year in their excellent care. During that time, Mum was treated with dignity, compassion and loving care. My sister and I were impressed with the high standards set by the home. It is spotlessly clean
and the decor is fresh and modern. The staff couldn't do enough to accommodate Mum's dietary needs and there was always an endless supply of tea and cake! Everyone was professional and diligent but also cheery and warm. We were made to feel welcome when we visited (usually daily) and Mum and our family were treated to a wonderful private birthday tea party on her 101st birthday. When Mum was nearing the end, the senior staff took time to explain to us what was happening, allowing us to be with her as she passed. We will not forget the kindness and compassion of all of the staff at Edmund House - Mum was comfortable throughout and we were looked after wonderfully too.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are pleased to hear that you were impressed with the high levels of care provided at Edmund House Care Home and hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Michelle T (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum loves going to Edmund House for respite care and open days. The home is clean and tidy and she finds the staff very warm and welcoming. Nothing is too much trouble. Mum loves the coffee mornings and farm days when the alpacas and animals visit and loves to visit the home for summer and Christmas
fayres. The food is lovely, the staff are very kind and activities are fun and varied.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. We are pleased to hear that you are impressed with the cleanliness at Edmund House and we are very happy to hear you can feel at ease with your mum in our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Jo P (Friend of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and knowledgeable staff with lots of fantastic activities to fill their day. Clean and warm environment with a relaxing atmosphere for residents and visitors. Definitely a recommendation for people looking for outstanding and personalised care.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. It is always nice to hear words like “Friendly” and “Knowledgeable” being used to describe our staff. We are pleased to hear that you are impressed with the clean and warm environment at Edmund House and we hope Edmund House Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Juliette B (Daughter of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went for respite care after being in hospital. From the moment he arrived, he felt looked after and reassured. I can genuinely say the staff were wonderful with him, nothing was too much trouble. They managed to get him independent again and more like his normal self. They treated him like
an adult that needed care and were not patronizing at any time. Many thanks to everyone.
Reply from Eden Tomlinson, Customer Service Adviser at Edmund House Care Home

Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your father received the best possible care.

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Review from D B (Son of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Edmund House provide a memorable and amazing experience for its residents including my parents. The activities they provide all year but more so Christmas is truly first class and they go above and beyond.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed with the level of care provided and the fun activities at Edmund House. It is always nice to hear words like “Memorable” and “Amazing” being used to describe our care. We hope to continue providing your loved ones with the best possible care.

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Review from Lorraine S (Wife of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has such excellent care from really caring staff. Nothing was too much trouble for them to do for him and me. The place was really beautifully presented, and everywhere was super clean. The food was very nice, with really good selections.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We are pleased to hear that you are impressed with the cleanliness and food at Edmund House Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Edmund House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for Edmund House Care Home is calculated as follows: ( (219 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 248 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edmund House Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 Sep 2025

Our modern home welcomes people in need or residential care, including those living with dementia, Huntington's or Parkinson's. Each spacious bedroom offers comfortable and tasteful furnishings and decor as well as en-suite facilities .

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Awards / Recognitions (7)

Meet the Team (3)

Michelle

Michelle Mackenzie

Job Title: Home Manager Joined: 2017

Since starting my career with the Social Services as a Care Manager from 2002 to 2017, my dream was to make a difference to peoples lives in their last years, months, weeks and days of their life.


My dream came true in 2017 when I became the Home Manager of Edmund House. I can now make that difference and fulfil that dream.

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Sean Dawson

Job Title: Deputy Manager Joined: 2018

I have spent the last thirty years' working in social care in several different settings and teams. I really enjoy supporting our residents and staff in maintaining and developing their independence and skills and strongly feel that my position at Edmund House provides me with the opportunity to do this.


I have a wealth of knowledge and experience that I use and my role at Edmund House is extremely rewarding and I continue to develop my skills and knowledge daily.


I have lived in Scunthorpe all my life and live within a few minutes’ drive of Edmund House. I have two children and in my spare time I enjoy tinkering with my car, long walks in the countryside and carp fishing.

Hafizah

Hafizah Begum

Job Title: Senior Housekeeper Joined: 2021

I have been working for Bupa for just over 4 years. Before working here, I was a full time stay at home mum as I took a few years break from my career until my children were older.


I enjoy working in the care home sector as every day is different. I love meeting new people as you get an insight into everyone’s life. The most rewarding aspect is having an impact on people’s lives with small acts of kindness & building meaningful relationships with residents as well as families.


I was born in London and moved to Scunthorpe in 2003. I completed my Level 2 in childcare, to then go on to help running my dad’s business. I am an extremely family orientated person. My 3 children, parents & siblings are a big part of my life. I believe in making each day count, building memories as we go along! I pride myself in setting a good example for my children. I regularly go on walks to help keep fit which also helps keep a clear mind and I often visit different cities/towns to eat out. My biggest passion is to travel and see the world, I love experiencing different cultures and meeting people from different backgrounds. Every year I try to go on holiday abroad with the family. My husband is my biggest supporter who always encourages me to go further and achieve more!

Frequently Asked Questions about Edmund House Care Home

What types of Care is Edmund House Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edmund House Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Edmund House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edmund House Care Home to the centre of Scunthorpe?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edmund House Care Home to verify any information. View our terms and conditions. Edmund House Care Home has an Enhanced Service - more info.