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- Barchester Boroughbridge Manor Care Home







The home offers residential, dementia, respite care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.
Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.
The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it....
Care Provided by Barchester Boroughbridge Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Boroughbridge Manor Care Home for full pricing details and T&Cs.
Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sue Carter(Senior General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (77)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (77)
- Couples/Companion Rooms with ensuite Wet Room (2)
Barchester Boroughbridge Manor Care Home Reviews (120)
Barchester Boroughbridge Manor Care Home has a Review Score of 9.5 (9.527) out of 10, based on 30 reviews in the last 2 years.
Over all time Barchester Boroughbridge Manor Care Home has 120 reviews.
I have visited a friends mother in Manor Care Home many times over the last 18 months and also taken the lady out on some trips. She seems happy and well cared for. When ever I visit all the staff are very helpful. The Home is clean, secure and there always seem to be activities going on. Everyone is very friendly and the residents are treated with dignity. I have sampled the cake and it is delicious!!
Thank you for this lovely feedback about our home.
I can only report on what my friend tells me & although perhaps she would rather be at home she is favourable about all the staff & the food.
Thank you for your lovely review of our home. We are happy to hear the positive comments about the staff and home.
The rooms are spotless and very comfortable.
The added bonus is all the daily activities for the residents.
All our family are confident that our mother is being well cared for.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
She was encouraged to join activities which she enjoyed
At first she would have meals in her own room and then later was happy to go in dining room to join everyone else
Everywhere is spotlessly clean and the staff are very friendly and welcoming
Thank you for your feedback, we are happy to hear you found the staff to be friendly, and the home to be clean and welcoming
I visited several care homes looking for a short respite stay for my 98 year old mum. Boroughbridge Manor stood out with it's warm and kind atmosphere, friendly staff and creative decorations that were fun and interesting. Mum has returned a few times for respite care and I'm always impressed by the genuine warm welcome we receive, the staff all knowing her name and chatting to her. I feel she is very well looked after, the room is bright and fresh and her comment on leaving is usually "it was all very good". Thank you to all of you for this wonderful care and support both to mum and me.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
After a stroke left me helpless and unable to use any limbs properly this place offered hope and assistance & made me realize that life was still worth living. Staffed by lovely caring people who were happy & willing to help.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My husband and I moved here recently from a care home in Wetherby. This is more pleasantly situated with a lovely garden. Generally, I feel the home is understaffed but we are treated with care and dignity. The food is varied and addequate but would be improved by the addition of well cooked fresh vegetables. The rooms are clean and well fitted. Personal items from home are a welcomed addition. The activities programme is well run and all are encouraged to participate particularly in the musical events.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The care staff have been great and whilst my wife can be quite difficult at times, they have dealt with this with patience and good humour. It is great comfort to me to know she is such good hands
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
It has been a difficult four years for me personally, but now, since my husband has moved into Boroughbridge Manor, I feel confident to take a back seat and let the professionals deal with my husband. And for the first time in many years, I feel I have the time to heal myself.
All the staff at Boroughbridge Manor are kind and helpful but I can not finish without giving a special thank you to Jill (on reception) and Alex (head of Care)- they regularly go above and beyond what is expected. Excellent.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Unfortunately his health declined whilst he was a resident and the team made sure that he received everything he needed, from the small comforts to all medical care required. After brief stay in hospital he returned for end of life care. During this time his care was truly excellent, many staff members went above and beyond, even spending time with him after their shift to stop him feeling lonely.
I cannot thank the team enough for all they have done for him. He was safe, comfortable and well cared for at all times.
He passed peacefully whilst sleeping.
Our thanks to all of the team.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The rooms were always clean. ALthough the laundry system, seemed to be very confusing and a number of items did go missing.
The food was always well presented and plentyfull
I found all the staff to be helpfull and supportive regarding any issues.
The garden appear a little run down and neglected.
Not very encouraging, although very spacious.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My father came to live at Boroughbridge Manor in August. The staff are amazing and no request has been too much. From ordering a bigger bed ( my father is tall), larger portions , swapping tv's so he can watch sport. The staff are all genuinely lovely and care about us as a family. The entertainment team work hard to keep everyone happy. I would thoroughly recommend the home to friends for their relatives.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
In comparison to my mothers previous care home the Barchester Manor Care Home is far better. The home is very homely & very carring. With a better mix of residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother's care at Boroughbridge Manor deteriorated over the last six years. Her room had become shabby and unclean. Help with her personal hygiene needs were not met. Bedroom furniture falling to bits, was not fixed for a long time meaning my mother could not access some of her clothes and the contents of her wardrobe was disorganised. The home appears to be significantly understaffed and this undoubtedly effects the quality and safety of care that the home provides. My mother became increasingly unhappy and has now moved to a different care home. Do not be fooled by the all frills facade that greets you when you first enter the building. Money should have been spent on the grass roots care not appearances. I would not recommend this care home in its current state.
Hi, thanks for taking the time to leave your review. We're sorry to read of your experience with our Boroughbridge Manor Care Home, especially as your mother was with us for such a long time. After discussing your comments with the home, we're not aware they were raised with us during your mothers...
Care home is kept to a good standard and facilities are clean and tidy, health and safety is always a high priority.
Food is satisfactory - frozen mixed veg on several occaisions.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
I appreciated the break from daily caring. Thank you everyone.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff are amazing, very patient and caring with my mum, who is now very frail and requires more attention, after spending 2.5 years at The Manor.
I would highly recommend this home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Its a pleasure coming to visit my mother all the staff are very friendly and helpful.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We had little choice where my mother in law would go but we feel we've hit the jackpot. Mother in law has always been a worrier but she loves Barchester and considers it home. Every time we go (at varying times) the place is spotless and the staff are genuine caring people. Lots of activities and great social media so can see mother in law nearly every day. We feel so blessed. Thank you to all, a credit to Barchester.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We received excellent service all round and so friendly - no hesitation in going back again. We were well received, well looked after and my sister enjoyed her stay with you. Next time she hopes to get into the garden if the weather is warm enough.
Thank you for your review and your incredibly kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (80) & Events (2)
- 30 Jun 2026
?? Celebrating 10 Amazing Years! ?? Congratulations to Mihaela, our fabulous carer, on reaching an incredible 10-year milestone with Barchester Healthcare! ?? Mihaela is truly loved by both residents and...
- 30 Jun 2026
?? Happy 106th Birthday to our wonderful Hetty!?? We have celebrated an incredible milestone as one of our cherished residents turned 106 years young. Surrounded by friends, family, and staff,...
- 30 Jun 2026
Congratulations to Rob, our Head Chef! We are delighted to celebrate an incredible milestone as Rob marks 10 fantastic years with Barchester Healthcare. Rob’s journey has been truly inspiring —...
- 07 Aug 2026Organiser: Barchester Boroughbridge Manor Care Home
- 21 Aug 2026Organiser: Barchester Boroughbridge Manor Care Home
Awards / Recognitions (16)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Meet the Team (17)

I began my career in care in the early 1990s, initially as a care assistant, progressing through to a regional support role and bringing a wealth of knowledge and experience to the home.
I have managed multiple homes, including as a turnaround manager.
I enjoy seeing my team progress and grow in their roles, and the residents thrive and enjoy their time in our home.

Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.
She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.
In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.
She takes great pride in her role and assisting our relatives and residents and supporting the home community.

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.
She loves to be the first point of contact for our visitors and greeting them with a warm welcome.
Gillian speaks warmly about how much she enjoys interacting with and meeting people.
Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.

Jodie joined the Boroughbridge Manor family in March 2025, starting as a care assistant before following her calling into activities and is proud to be the home's Activities Lead.
Jodie is passionate about creating new experiences and moments of memories through the home's life enrichment activities.
She has enjoyed a career in care since 2015 and speaks with warmth about how much she enjoys helping and caring for others, how much satisfaction she gets from getting to know our residents and their loved ones and how they are an extended family.
Away from home Jodie is a proud mother and grandparent and loves to spend time with her family. she also enjoys socialising and loves to watch programmes in the crime documentary genre.

Leann joined the Boroughbridge Manor family in spring 2025 and makes up part of our home's wonderful activities team, delivering life enrichment, experiences and precious moments to our residents.
She speaks with great enthusiasm about how much she enjoys getting to know the residents, delivering great activities and seeing the positive difference this makes in their lives.
Away from home, Leann enjoys going on holidays with her family, going for long walks along the coast and attending music concerts as a big fan of country and western music.

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.
He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.
Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.

Tim joined the Boroughbridge family in Spring 2025 and is proud to be our homes maintenance assistant.
He takes great pride in the homes garden areas wishing to make them as comfortable and relaxing as possible for our residents and relatives to enjoy,
Away from the home Tim is a passionate fisher and enjoys going carp fishing.

Alex joined the Boroughbridge Family in 2016 as a care assistant and has worked up to Team Leader

Deepu has been a much valued member of the home since 2022 and makes up part of our team of care assistants.
He speaks warmly about how much he see's the home as another family and how much he enjoys getting to know our residents.
Away from the home Deepu is a huge sports fan and enjoys cricket, football and F1. His biggest passion lies in the kitchen as he loves cooking.

Elley joined our marvellous team of Care Assistants in the summer of 2025 and is a much thought of member of the Boroughbridge Manor family.
She is enjoying getting to know our residents and supporting them she speaks warmly about rewarding it is to be a care assistant and how there is nothing else quite like this role. She loves having something to offer our residents.
Away from the home Elley enjoys sailing, learning to play the piano, long walks and being out in the great outdoors

Jordan joined the care team in 2026.
He comes with experience in delivering person-centred care in the community and enjoys spending time with residents and making a positive difference in the lives of our residents.

Katrina joined the Boroughbridge family in 2026.
Having never worked in a care home environment, Katrina is looking for a whole new direction in her career. She enjoys spending time with her Family, and especially her 4-legged fur baby, Charlie.

Yevgeniia has been a part of the Boroughbridge family since 2022 and makes up part of our excellent team of housekeepers.
She takes great pride in getting to know our residents and their loved ones and is passionate about ensuring the home is as comfortable and kept to the highest standard for our residents.

Haydn is new to our Kitchen team, joining in 2026 and has fit straight into his team.
He comes to us with experience working in Bars and Pubs and likes to see a high-quality meal service for the residents in our care.
He enjoys spending time with our residents, listening to stories and seeing them smile

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.
She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.
Kiera loves a good fuss and is always excited to see our residents again.

Rob takes great pride in his work and enjoys developing new menu ideas with the residents.
He loves to spend time with his family and enjoys all sports, especially football.
Frequently Asked Questions about Barchester Boroughbridge Manor Care Home
What types of Care is Barchester Boroughbridge Manor Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Boroughbridge Manor Care Home have?
There are 77 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Barchester Boroughbridge Manor Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Boroughbridge Manor Care Home to the centre of York?
15.8 mile(s) as the crow flies, distance by road may be significantly further.
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