Barchester Boroughbridge Manor Care Home

Roecliffe Lane, Boroughbridge, York YO51 9LW
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9.4 109 Reviews
  • Barchester Boroughbridge Manor Care Home, York
Boroughbridge Manor Care Home is located in the North Yorkshire countryside and is ideally situated for access to the A1 and local amenities.

The home offers residential, dementia, respite and palliative care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.

Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.

The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it. Residents can be provided with person-centred care and have access to Wi-Fi throughout the home.

A team of trained chefs prepares meals on-site, allowing residents to choose from a varied daily menu, while special dietary requirements can be catered for.

Activities co-ordinators at the home provide residents with a range of tailored and engaging events and excursions.
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Care Provided by Barchester Boroughbridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Boroughbridge Manor Care Home to find out the exact price for your requirements.

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sue Carter (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (77)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Barchester Boroughbridge Manor Care Home Reviews (109)

9.4

Barchester Boroughbridge Manor Care Home has a Review Score of 9.4 (9.392) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Boroughbridge Manor Care Home has 109 reviews.

Overall Experience
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Date Published
  • 109
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Reviewer Connection to Barchester Boroughbridge Manor Care Home
  • 39
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Total of 109, showing 61-80
Review from T L (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has stayed in this care home for three years. The staff are fantastic, lovely nurses. I have no worry how my mum is cared for, she is happy and safe, and we could not wish for a better place for Mum to be. Thank you.
Reply from Louisa Pedder, Home Administrator at Barchester Boroughbridge Manor Care Home
Thank you for your feedback. I will pass it on to all staff.
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Review from M J (Husband of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff, friendly, approachable, good standards, clean, wholesome food, regular drinks, calm atmosphere, plenty of actives and parking limited spaces.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from M M (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and attention my mum has received since she came to the home in December 2019.
Unfortunately, with lockdown, I have not seen her as much as I would like, but I am very pleased with the precautions taken to keep the residents safe.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from K W (Daughter of Resident) published on 7 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, the home is very good. The staff are very friendly and approachable. I feel that there has been a lack of communication during covid19; short reports and photos could have been sent. However, you have kept everyone safe, thank you.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Bryan W (Son of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Boroughbridge Manor for five years now, I can't begin to explain how much respect and admiration I have for the staff there, my mother is stimulated and happy. I've seen my mum turn from an anxious and unhappy person when she was still in the family home into jolly,
approachable and relaxed person who has a constant smile on her face, she participates in various activities and enjoys a well balanced diet, all whilst being secure and kept in good physical health. Myself and my family could not have offered my mother the stimulation and care she has experienced had she been at home with us.
Thank you, thank you, thank you Boroughbridge Manor for everything you do for my mother the resident, for my father when he visits and for myself when I need clear explanation of what is going on.
That goes to every single staff member, thank you.
Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from C J (Daughter of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care being shown to our mother over the last two years has been excellent. We, as a family, have greatly appreciated all that has been done for her over the last month as her needs have escalated.
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Review from J N (Friend of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the visit, good reception. Knew who and which room friend was in. Staff greeting on unit asking who I was visiting. Lounge area nice and tidy. Went down to the quiet lounge for private visiting time. Staff preparing for lunch. Dining area nice, table cloths. Setting welcoming. Friend happy with her
room and company.
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Review from Catherine A (Sister-in-law of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The house is a welcoming, caring place which cares with dignity. The rooms are clean and well-furnished. There is a good communal space and a lovely garden.
Reply from Alison Geddes, Marketing at Barchester Boroughbridge Manor Care Home
Thank you for your positive comments about our home, the team will be delighted to hear your feedback.
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Review from Marie W (Wife of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very clean, bright and cheerful, always a lovely welcome whenever I visit. Staff are very attentive, residents are looked after very well, nothing is a trouble to them, when visiting relatives they are always asked if they would like a drink or refreshment. Office staff are also very welcoming,
nothing is too much trouble if you have a problem. The manager and assistant manager are very helpful too. All in all, a lovely, happy home with very caring staff and management.
Reply from Alison Geddes, Marketing Administrator at Barchester Boroughbridge Manor Care Home
Thank you for your positive comments about our home, we are pleased to hear your find Boroughbridge Manor to be happy, bright and welcoming and our team to be attentive and helpful. Your positive…read more
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Review from Barrie L (Friend of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most impressive nurses, first class. It is exceptionally well run.
Reply from Alison Geddes, Marketing Administrator at Barchester Boroughbridge Manor Care Home
Thank you for your positive comments about our home. At Boroughbridge Manor we pride ourselves on the high standard of care that we deliver, so it is wonderful to hear you describe us as 'first…read more
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Review from James T (Brother-in-law of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law is a patient and the care she gets from staff is perfect. Reception ladies are magnificent and the manager is always there to greet people. I cannot add much more to this as there is not enough space. The food is fantastic.
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Review from Carol V (Friend of Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My oldest and dearest friend has dementia. I've found this care home to be wonderful for her. Relaxed, clean, caring and secure.


May I add I have no experience of care homes. But I hope they are all like this one.

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Review from Denis T (Wife of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has to be one of the best care homes I have ever seen. My wife is very happy there as the staff really look after her.
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Review from Emma H (Daughter of Resident) published on 29 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had a good experience with the staff at Boroughbridge Manor Care Home from my very first visit when I was looking for a suitable care home for my father. It stood head and shoulders above other homes we looked at. The staff are helpful, approachable, caring and cheery with the residents. The
home is clean and homely and the food is good. I feel my father is well cared for and content. I would recommend this care home to other people.
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Review from Mandy C (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean.
Well looked after.
Very friendly staff.
I feel happy leaving my mother to be looked after here.
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Review from Fiona T (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the care dad receives at the home. It's changed both dads and my life. Amazing. Thank you.
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Review from Judi W (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for 7 months and is happy and settled here.
The staff look after her extremely well and are always happy and welcoming.
The activities and events are plentiful and enjoyed by all residents.
I'm glad this was the care home we chose for mum and would highly recommend it to anyone.
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Review from Patricia W (Granddaughter of Resident) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff. Very pleased with everything.
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Review from Frances M (Wife of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has front lobe dementia (Picks disease) and has been very difficult to care for at home. With great reluctance, I put him into The Manor Boroughbridge. So far he has been good and although he wants to go home he seems happy. Staff are very caring and friendly.
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Review from Claire B (Granddaughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma is well looked after and is very happy at Boroughbridge Manor, as she has been for a few years now. The staff are very friendly and caring. They keep us up to date about my grandma's health and well-being.
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Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for Barchester Boroughbridge Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.392 for Barchester Boroughbridge Manor Care Home is calculated as follows: ( (140 Excellents x 5) + (78 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 245 Ratings = 4.392
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Boroughbridge Manor Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (11)

Sue

Sue Carter

Job Title: General Manager

I began my career in care in the early 1990s initially as a care assistant progressing through to a regional support role and bringing a wealth of knowledge and experience to the home. I have managed multiple homes including as a turnaround manager.

Karen

Karen Garbutt

Job Title: Head Chef

Hi, my name is Karen and I am the Head Chef here at Boroughbridge Manor. I started here at the home in July 2024 and transferred from our sister home, Leeming Bar Grange where I was the home's second chef.


I am passionate about the delivery of quality food and here at Boroughbridge Manor, we provide a wonderful choice of delicious and wholesome dishes. The food and the dining experience at Boroughbridge Manor is recognised as an integral part of the lifestyle here at the home and I am responsible for managing the catering team, ensuring they provide a quality catering service to all our residents, guests and visitors.

Lynette

Lynette Sellers

Job Title: Home Deputy Manager Joined: 2024

Lynette became a part of the Boroughbridge Manor family in the summer of 2024 and takes great pride in her role as our Home Deputy Manager.


She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.


In her leisure time, Lynette enjoys walking, gardening, baking, and knitting.

Susan

Susan Capel

Job Title: Home Administrator Joined: 2024

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.


She takes great pride in her role and assisting our relatives and residents and supporting the home community.

Thomas

Thomas Howson

Job Title: Head of Maintenance Joined: 2020

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.


He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.


Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.

Gillian

Gillian Cavanagh

Job Title: Admin Assistant Receptionist Joined: 2024

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.


She loves to be the first point of contact for our visitors and greeting them with a warm welcome.


Gillian speaks warmly about how much she enjoys interacting with and meeting people.


Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.

Tanya

Tanya Kutna

Job Title: Team Leader Joined: 2024

Tanya joined the Boroughbridge family in the summer of 2024 and is proud to be Team Leader in the home.


She speaks with passion about how happy it makes her to be given the opportunity to help other, relishing the opportunity to make the residents happy and how the home is like a family to her whilst adding about the great opportunities given at Boroughbridge Manor.


Away from the home, Tanya enjoys roller skating, she has has a passion for creativity in arts, crafts, hair and nails and she loves to try new things.

Ciara

Ciara

Job Title: Therapy Dog Joined: 2022

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.


She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.


Kiera loves a good fuss and is always excited to see our residents again.

Tanisha

Tanisha Faith Hemmingway

Job Title: Care Assistant Joined: 2025

Tanisha joined the Boroughbridge Manor family in December 2025 and makes up part of our wonderful team of Care Assistants.


She brings with her a wealth of care experience from beginning her career in home care, and she speaks warmly about how much she loves to make a real positive difference in the lives of our residents.


Away from home, Tanisha loves to spend time with her partner.

Leann

Leann Butler

Job Title: Activities Coordinator Joined: 2025

Leann joined the Boroughbridge Manor family in spring 2025 and makes up part of our home's wonderful activities team, delivering life enrichment, experiences and precious moments to our residents.


She speaks with great enthusiasm about how much she enjoys getting to know the residents, delivering great activities and seeing the positive difference this makes in their lives.


Away from home, Leann enjoys going on holidays with her family, going for long walks along the coast and attending music concerts as a big fan of country and western music.

Jodie

Jodie Muir

Job Title: Activities Lead Joined: 2024

Jodie joined the Boroughbridge Manor family in March 2025, starting as a care assistant before following her calling into activities and is proud to be the home's Activities Lead.


Jodie is passionate about creating new experiences and moments of memories through the home's life enrichment activities.


She has enjoyed a career in care since 2015 and speaks with warmth about how much she enjoys helping and caring for others, how much satisfaction she gets from getting to know our residents and their loved ones and how they are an extended family.


Away from home Jodie is a proud mother and grandparent and loves to spend time with her family. she also enjoys socialising and loves to watch programmes in the crime documentary genre.

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