Barchester Boroughbridge Manor Care Home

The staff are always lovely and happy on my visits. Everything is spotless and my Uncle is well looked after. I really like visiting him there. His room is great and he is happy all down to the excellent staff.

Excellent as usual. The care I can see my brother receives is exceptional. The staff are not only great with my brother but also to us as a family as well. The facility we use (the bubble room) is great as we can have any private conversation if needs be. 10 out of 10 again.

Very good indeed.

The best thing about The Manor is the staff. They are so friendly and helpful, and although my friend is not always kind and appreciative, she is dealt with in the best way possible. The Manor is clean, modern and welcoming. What would make you believe me is the fact that I say to my kids I would like to end up here!

I really do find that the staff are very caring and considerate. My friend seems to be very well looked after. However, I do believe that persuading her to have a 'bubbly' bath may help her relax, as at times she seems quite agitated.

My mum is very well cared for and is enjoying her stay at Boroughbridge Manor. They completely understand her care needs and I would like to thank them for the attention to detail that they provide. It is reassuring to know she is safe and cared for.

The initial phone call, as with everything, was very welcoming. My mother had been a resident there roughly 2013-2015. Extremely lucky I have used it for every area because everything was faultless, and I was reassured every night about my husband, who was a respite client. He has offered to go back so I can rest. A brilliant stay.

My father was admitted as an emergency last weekend to Boroughbridge Manor. The staff have treated him with dignity, compassion and have helped the family to settle him into the manor. The manager and his team have done everything we have asked to help dad to settle in. I couldn’t have asked for a more loving home for him to be in. Thanks to all.

My father was recently admitted to Boroughbridge Manor on the advice of his GP following a fall and a rapid deterioration in his cognitive ability. This was a new experience for the family. The care home manager and his team have been extremely kind and helpful both getting my father settled into the home at very short notice and answering any queries we had. I would highly recommend Boroughbridge Manor for care of our elderly family members.

I find all my dealings with the care home very good. We used the special room this week for a safe visit. It was excellent. All the staff are very pleasant and make you feel welcome.

Boroughbridge Manor admitted my Brother-in-Law in difficult circumstances. Their procedures and staff were sensitive and caring throughout. Ever since the staff have continued to provide a level of care which can only be described as exemplary. Regular medical assessments and check ensure that any potential problems are identified early and dealt with. The comfort, happiness and welfare of their residents is always their priority.

My father moved into Boroughbridge Manor during Covid-19 lockdown and whilst I have not seen the inside of the building, I have enjoyed socially distanced meetings in the garden and hope for many more visits to the new visiting suite. My father loves being outdoors and it is good to know that he can wander freely in the secure gardens. The staff are kind and caring. Nothing is too much trouble for them.

I was pleased to see mum had received a haircut - long overdue but the visit was hard work due to mum's dementia. I feel the visit benefitted me more than mum. She was tidily dressed and clean and engaged with staff well.

Current visitor facilities are good in these exceptional times.

The admin staff are all great, can’t praise them enough, as are the nursing and care staff. The home has been excellent in its dealing with COVID in our minds and experience, including creating a visitors' room that allows face to face communication in a COVID secure manner. The home staff have been diligent in supporting Mum in securing her needs with the local GP and ran an excellent programme of engagement in crafts etc pre-pandemic. So, all in all, we are very happy as is Mum.

I saw my sister in the garden for the first time in months on Tuesday and hope to see her again soon. It was great. Thank you for arranging it. The staff is very good and understanding.

All the staff have worked extremely hard and looked after my mother for the past 2 years. Unfortunately, we lost her on the 11th of May but I can't express my and my families thanks enough for their care and compassion, it will be something I will always be grateful for that we found such a wonderful home for mum.

I arrived at Boroughbridge and there was a little confusion about my booking. The Home Administrator couldn't have been more helpful - immediately sorted and my mum was brought into the garden and the administrator fetched her a blanket. One of the activity coordinators came over and chatted and gave my mum a hug (very genuine) as I know she can't at present hug her own mum. The home and staff have always been excellent to both my mum and us as a family.

My mum has stayed in this care home for three years. The staff are fantastic, lovely nurses. I have no worry how my mum is cared for, she is happy and safe, and we could not wish for a better place for Mum to be. Thank you.

Caring staff, friendly, approachable, good standards, clean, wholesome food, regular drinks, calm atmosphere, plenty of actives and parking limited spaces.