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Barchester Boroughbridge Manor Care Home

Roecliffe Lane, Boroughbridge, York, North Yorkshire YO51 9LW
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Barchester Boroughbridge Manor Care Home, York
Barchester Boroughbridge Manor Care Home, York
Barchester Boroughbridge Manor Care Home, York

The home offers residential, dementia, respite care. Bedrooms at the home are based across three floors and each floor has its own living rooms and dining room allowing residents to socialise and relax.

Residents at the home can enjoy landscaped gardens, a conservatory, sensory garden and a large patio area for socialising.

The home has en-suite rooms with flat screen TVs and can provide specialist dementia care to those who need it....  

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Care Provided by Barchester Boroughbridge Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Boroughbridge Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sue Carter (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (77)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Barchester Boroughbridge Manor Care Home Reviews (124)

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9.6

Barchester Boroughbridge Manor Care Home has a Review Score of 9.6 (9.558) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Boroughbridge Manor Care Home has 124 reviews.

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Showing 124 reviews matching selected criteria
Review from Debbie T (Daughter of Resident) published on 17 April 2023 Submitted via Website
Overall Experience

In the time Mum was resident at Boroughbridge Manor Care Home her care was exemplary. All staff were fabulous - nothing was too much trouble and any niggles were dealt with quickly and professionally. The management team went out of their way to facilitate exceptional care for Mum, especially after a stormy time of admissions to the hospital. Sadly, Mum passed away very recently but she/we wanted her to stay at the home, and the care the team gave to her and us as a family was loving and supportive, we cannot thank them enough for their kindness at this very difficult time.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Boroughbridge Manor Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Patricia H (Niece of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

This is my first experience of having a loved one in care. I have been astounded at the level of comfort and care that my aunt is receiving. Most of all, I am impressed with the daily activities which take place. I do not need to worry about my aunt's care; it is second to none. I have spoken with friends who have relatives in care homes, but they are not as impressed as I am with Boroughbridge Manor.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for taking the time to share your lovely review. It's great to great to hear your Aunt has settled well and that you are happy with the care and service delivered. Our Activities team take great pride in ensuring they deliver stimulating and engaging activities daily and it is great to...  

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Review from David B (Son of Resident) published on 21 February 2023 Submitted via Website
Overall Experience
After a rapid decline in health and a very traumatic period of time living at home, my mum moved into Boroughbridge Manor care home late last year, from the first day of contact with the wonderful team at the care home I felt so reassured the care and support mum needed would be delivered, and every interaction since has 100% endorsed that early opinion, the wonderful care shown by every member of the team from support staff to nurses to the office team and the manager, the communication in particular on the social media group is great and shows the care and support, the fun and stimulation through activity and interaction is making such a difference to the quality of life all the residents have, it's also so reassuring to see the pictures and the team deserve enormous credit.

I can only highly recommend Boroughbridge Manor care home as a place to be when your loved ones need it most, thank you for everything you continue to do, it is always very much appreciated.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. It's great to great to hear your Mum has settled well and that you are satisfied with the care and service delivered. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your kind feedback to the team. Thank you again for taking the time to share your positive comments.

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Review from Sarah L (Daughter of Resident) published on 6 February 2023 Submitted via Website
Overall Experience

I can recommend The Boroughbridge Manor for the highest accolade, they are taking great care of my father and go above and beyond to ensure he has the best care from the kindest, most caring team. The team are outstanding and has a wonderful sense of humour and is always very positive, I was worried about taking the steps for Dad to move into care but he is better now than he has been for some time and I cannot thank the excellent team enough. They are always very welcoming when family visit too and the place is immaculate in a lovely location too.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to see your father settling into Boroughbridge Manor well and we appreciate your positive comments. I will be sure to pass on your kind feedback to the team

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Review from Debora R (Friend of Resident) published on 3 February 2023 Submitted via Website
Overall Experience
My friend suffers from dementia and was frightened and anxious upon her admission.
The staff were amazing and brilliant through this transition.
We are two weeks post admission and she has completely settled, this is down to the staff who clearly know how to work with residents and issues created through this awful disease.

My friend is going from strength to strength and as a result, I can highly recommend this dementia unit with no qualms at all.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to see your friend settling into Boroughbridge Manor well and we appreciate your positive comments. I will be sure to pass on your kind feedback to the team.

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Review from Karen K (Daughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience

Since my dad came here I am able to visit and leave him, the knowledge of knowing he is happy and extremely well looked after. The staff go above and beyond for everyone. My dad is very content living there and through this, I do not have the constant worry which I did from him being in a previous setting. The care home is immaculate every time I visit, all the staff are a great team and make the care home the best!

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. It's great to see Dad settling into Boroughbridge Manor well. I will be sure to pass on your kind feedback to the team.

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Review from J A (Daughter-in-law of Resident) published on 7 November 2022 Submitted via Postal Card
Overall Experience

When you can no longer look after your loved one and a family needs help to do that, you think nowhere will be good enough! How wrong we were. All the staff at Boroughbridge Manor Care Home go above and beyond to care for and support that reason. They give so much more than we could do ourselves or even with a package of care in their own home. Certainly, the best choice we made. But most importantly mum is happy and safe! Thank you

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. It's great to see Mum settling in to Boroughbridge Manor well. I will be sure to pass on your kind feedback to the team.

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Review from Janet B (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card
Overall Experience

This care home is run in a caring and inclusive manner. The manager's door is always open and welcoming. I would assure anyone that this home isn't only run to a high standard, where the residents are always put first, but communication with relatives is excellent. My mum arrived here unable to walk more than a few sites. Through the encouragement and patience of the staff, she was walking the length of corridors within weeks. Prior to coming to Boroughbridge Manor, she wasn't eating well and had lost weight. Now she is enjoying her food and putting on weight. I cannot praise Boroughbridge Manor highly enough in the short review.

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from B B (Resident / Service User) published on 12 September 2022 Submitted via Postal Card
Overall Experience

Very happy with most situations - excellent.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to see you are enjoying being at Boroughbridge Manor. I will be sure to pass on your feedback to the team.

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Review from D L (Resident / Service User) published on 12 September 2022 Submitted via Postal Card
Overall Experience

Haven't been here long - so far, reasonably happy.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to see you are settling in to Boroughbridge Manor well. I will be sure to pass on your feedback to the team.

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Review from J B (Resident / Service User) published on 12 September 2022 Submitted via Postal Card
Overall Experience

Staff good - happy here.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. It's great to know you are happy here at Boroughbridge Manor. I will pass on your feedback to the team.

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Review from M J (Sister of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

I was most impressed by the attitude of the carers and administration staff towards the patients in their care. Problems were dealt with in a gentle but effective manner and they were quick to come to assist when needed. I was pleased to hear that recreational activities such as armchair exercises were included in the itinerary. The food looked excellent and the clientele was obviously enjoying it. Congrats to the chef!

Reply from Laura Tindle, Operations Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Robin H (Nephew of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience
Over the last 5 years we have seen the hard work and dedication of the team at Boroughbridge and particularly the manager.
It's wonderful to say that every effort has been made to make my aunt more comfortable.

Clearly, the COVID restrictions made life more challenging, but again the staff were outstanding. Thank you.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team.

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Review from C R (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card
Overall Experience

My mum is very happy and well looked after.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We are glad to hear your Mum is happy and settled at Boroughbridge Manor. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.

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Review from B H (Resident / Service User) published on 7 June 2022 Submitted via Postal Card
Overall Experience

I have only been in the home 1/2, during that time, all have been helpful and respectful. The staff are cheerful and are helping me to adjust from caring for myself at home with minimal care to having to cope with being unable to walk. Thank you.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review. We are glad you are happy with your experience at Boroughbridge Manor. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team.

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Review from Trevor G (Son-in-law of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

Every time I have been to visit my mother-in-law, I have been greeted by professional, friendly staff. Manor Care Home is very modern, clean and bright; the pictures on the wall are very interesting. The staff looking after the residents obviously enjoy their job and encourage motivation. Even the maintenance staff enjoy being part of the team.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review. It's great that your mother-in-law has settled well. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team.

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Review from B S (Daughter of Resident) published on 8 April 2022 Submitted via Website
Overall Experience

Easy to book a visit and all covid procedures are followed correctly. Warm clean environment and staff are always to hand nothings to much trouble. My father is well looked after and responds well with the staff I’m always made welcome and coffee and cake are always offered. Dad is always clean and tidy and seems happy in his self thank you to you all.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you for your lovely review, it's great that Dad has settled well and is enjoying his time at Boroughbridge Manor. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team.

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Review from Karen M (Niece of Resident) published on 1 April 2022 Submitted via Website
Overall Experience

The staff are always lovely and happy on my visits. Everything is spotless and my Uncle is well looked after. I really like visiting him there. His room is great and he is happy all down to the excellent staff.

Reply from Katie Polloway, Customer Relationship Manager at Barchester Boroughbridge Manor Care Home

Thank you Karen for your lovely review, it's great to hear your Uncle is settling well. We value all feedback as this helps us to improve our service where required. I will pass on your positive feedback to the team.

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Review from D T (Sister of Resident) published on 1 December 2021 Submitted via Postal Card
Overall Experience

Excellent as usual. The care I can see my brother receives is exceptional. The staff are not only great with my brother but also to us as a family as well. The facility we use (the bubble room) is great as we can have any private conversation if needs be. 10 out of 10 again.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from A V (Son of Resident) published on 22 November 2021 Submitted via Website
Overall Experience

Very good indeed.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Boroughbridge Manor Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 July 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (85) & Events (5)

News
  • 03 Sep 2026

    Our residents had a wonderful time getting creative this morning, making a beautiful Pookalam a traditional floral design made to celebrate Onam. There was lots of colour, creativity and teamwork...

  • 18 Aug 2026

    Congratulations to Jisha our amazing carer for all your hard work and commitment, from all staff, relatives and residents

  • 18 Aug 2026

    A huge congratulations to Lynnette Sellers, who has been crowned Deputy Manager of the Year divisional winner for the North East and Scotland This fantastic achievement recognises Lynnette's hard work,...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Boroughbridge Manor Care Home.

Meet the Team (16)

Lynnette Sellers
Lynnette SellersJob Title Acting General ManagerJoined 2024

Lynnette became a part of the Boroughbridge Manor family in the summer of 2024 as the deputy manager before working her way up to acting general manager. She takes great pride in her role as our Home Manager.

She is dedicated to creating a positive impact not only in the lives of our residents and their families but also among our colleagues at the home.

In her leisure time, Lynnette enjoys walking, gardening, baking, and knitting.

Alexandra Rug
Alexandra RugJob Title deputy managerJoined 2016

Alex joined the Boroughbridge Family in 2016 as a care assistant and worked up to Team Leader, and now Deputy Manager.

Alex is very passionate and proud of delivering excellent resident-led care.

Outside of work, Alex enjoys spending time with her 2 young children

Susan Capel
Susan CapelJob Title Home AdministratorJoined 2024

Sue joined the Boroughbridge Manor family in the autumn of 2024 and is proud to be our homes administrator.

She takes great pride in her role and assisting our relatives and residents and supporting the home community.

Gillian Cavanagh
Gillian CavanaghJob Title Admin Assistant ReceptionistJoined 2024

Gillian joined the Boroughbridge Manor family in the summer of 2024 and quickly became a much cherished member of the team.

She loves to be the first point of contact for our visitors and greeting them with a warm welcome.

Gillian speaks warmly about how much she enjoys interacting with and meeting people.

Away from the home Gillian enjoys going for walks on the beach with her 2 springer spaniels. Domino and Zebedee, playing the piano and she loves all things paranormal.

Robert Rug
Robert RugJob Title Head ChefJoined 2016
Rob has worked in Boroughbridge since 2016, commencing as a Kitchen Assistant, progressing to 2nd Chef and now Head Chef.

Rob takes great pride in his work and enjoys developing new menu ideas with the residents.

He loves to spend time with his family and enjoys all sports, especially football.

Jodie Muir
Jodie MuirJob Title Activities LeadJoined 2024

Jodie joined the Boroughbridge Manor family in March 2025, starting as a care assistant before following her calling into activities and is proud to be the home's Activities Lead.

Jodie is passionate about creating new experiences and moments of memories through the home's life enrichment activities.

She has enjoyed a career in care since 2015 and speaks with warmth about how much she enjoys helping and caring for others, how much satisfaction she gets from getting to know our residents and their loved ones and how they are an extended family.

Away from home Jodie is a proud mother and grandparent and loves to spend time with her family. she also enjoys socialising and loves to watch programmes in the crime documentary genre.

Leann Butler
Leann ButlerJob Title Activities CoordinatorJoined 2025

Leann joined the Boroughbridge Manor family in spring 2025 and makes up part of our home's wonderful activities team, delivering life enrichment, experiences and precious moments to our residents.

She speaks with great enthusiasm about how much she enjoys getting to know the residents, delivering great activities and seeing the positive difference this makes in their lives.

Away from home, Leann enjoys going on holidays with her family, going for long walks along the coast and attending music concerts as a big fan of country and western music.

Thomas Howson
Thomas HowsonJob Title Head of MaintenanceJoined 2020

Tom has been an integral member of the Boroughbridge Manor family since 2020 and takes great pride in his role as Head of Maintenance.

He is dedicated to serving the residents, ensuring the home maintains the highest standards. He expresses his passion for helping others with great enthusiasm.

Outside of work, Tom is a devoted family man who cherishes spending time with his wife and daughter.

Tim Staplyton
Tim StaplytonJob Title Maintenance AssistantJoined 2025

Tim joined the Boroughbridge family in Spring 2025 and is proud to be our homes maintenance assistant.

He takes great pride in the homes garden areas wishing to make them as comfortable and relaxing as possible for our residents and relatives to enjoy,

Away from the home Tim is a passionate fisher and enjoys going carp fishing.

Deepu Thomas
Deepu ThomasJob Title Care AssistantJoined 2022

Deepu has been a much valued member of the home since 2022 and makes up part of our team of care assistants.

He speaks warmly about how much he see's the home as another family and how much he enjoys getting to know our residents.

Away from the home Deepu is a huge sports fan and enjoys cricket, football and F1. His biggest passion lies in the kitchen as he loves cooking.

Elley Hamilton
Elley HamiltonJob Title CarerJoined 2025

Elley joined our marvellous team of Care Assistants in the summer of 2025 and is a much thought of member of the Boroughbridge Manor family.

She is enjoying getting to know our residents and supporting them she speaks warmly about rewarding it is to be a care assistant and how there is nothing else quite like this role. She loves having something to offer our residents.

Away from the home Elley enjoys sailing, learning to play the piano, long walks and being out in the great outdoors

Jordan Miller
Jordan MillerJob Title Care AssistantJoined 2026

Jordan joined the care team in 2026.

He comes with experience in delivering person-centred care in the community and enjoys spending time with residents and making a positive difference in the lives of our residents.

Katrina Rankin
Katrina RankinJob Title Head HousekeeperJoined 2026

Katrina joined the Boroughbridge family in 2026.

Having never worked in a care home environment, Katrina is looking for a whole new direction in her career. She enjoys spending time with her Family, and especially her 4-legged fur baby, Charlie.

Yevgeniia Odnorog
Yevgeniia OdnorogJob Title HousekeeperJoined 2022

Yevgeniia has been a part of the Boroughbridge family since 2022 and makes up part of our excellent team of housekeepers.

She takes great pride in getting to know our residents and their loved ones and is passionate about ensuring the home is as comfortable and kept to the highest standard for our residents.

Haydn Shepard
Haydn ShepardJob Title Kitchen AssistantJoined 2026

Haydn is new to our Kitchen team, joining in 2026 and has fit straight into his team.

He comes to us with experience working in Bars and Pubs and likes to see a high-quality meal service for the residents in our care.

He enjoys spending time with our residents, listening to stories and seeing them smile

Ciara
Ciara Job Title Therapy DogJoined 2022

Ciara is our home's regular visiting therapy dog and is part of Therapy Pets Nationwide.

She is a beautiful and extremely affectionate 11-year-old black Labrador whom our residents simply adore.

Kiera loves a good fuss and is always excited to see our residents again.

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