The Granby

Granby Road, Harrogate HG1 4SR
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9.8 149 Reviews
  • The Granby, Harrogate
The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care.

The Granby has undergone a full refurbishment, the modernised home includes a welcoming reception area, lounge and bar area and stunning dining room. All rooms have been tastefully redecorated in a number of elegant themes. In addition to this, the home also has a café, wellbeing suite and a luxurious cinema that residents can enjoy.

The lounge at The Granby is the perfect place to enjoy afternoon tea and socialise as it looks out across the famous common, The Stray.

There is a superb collection of reading material including books, magazines and papers in the decadent library; now called Lord Byron’s library as this is where the famous bard wrote some of his literary works.

Residents can be treated to a new hairstyle in the hairdressing salon or even relaxing aromatherapy or reflexology sessions in the privacy of their own rooms.

There are attractive grounds in which to relax or take gentle exercise. For the more adventurous there is a seven-seater minibus equipped for wheelchair access which means residents can enjoy excursions both into Harrogate town centre and further afield. A range of recreational activities take place in the beautifully restored and original Crystal Ballroom.

The standard of accommodation and care afforded at The Granby is second to none, with every resident being actively encouraged to retain their independence in order that they lead as full a life as possible.
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Care Provided by The Granby

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 82 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595
  • Self-Funded Nursing Care: from £1975
  • RESPITE Self-Funded Residential Care: from £1695
  • RESPITE Self-Funded Nursing Care: from £1980

These prices are only a guideline, please contact The Granby to find out the exact price for your requirements.

Contact The Granby to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Granby to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Ruby Audi (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (82)

The Granby Reviews (149)

9.8

The Granby has a Review Score of 9.8 (9.795) out of 10, based on 20 reviews in the last 2 years.
Over all time The Granby has 149 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Granby
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Total of 149, showing 41-60
Review from Harry H (Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Olivia Shields, Marketing Assistant at The Granby
Thank you, Harry, we are pleased to have such positive feedback about our home.
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Review from P A (Resident) published on 12 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Clean and tidy.
Reply from Olivia Shields, Marketing Assistant at The Granby
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive.
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Review from H E (Resident) published on 10 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy.
Reply from Olivia Shields, Marketing Assistant at The Granby
Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one.
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Review from M H (Resident) published on 7 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like having fun and I like the staff. The food is very nice. My friend lived here too and the company is very nice.
Reply from Olivia Shields, Marketing Assistant at The Granby
Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about…read more
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Review from John L (Respite Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent stay. The staff were faultless and very helpful.
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Review from W A (Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is excellent along with the staff who are very friendly. Super clean.
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Review from W G (Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Granby is very good.
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Review from Thelma H (Resident) published on 26 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living at The Granby because my room is lovely and large and these large bay windows let all the sunlight in. Everything is kept clean and everyone is very polite, friendly and helpful.
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Review from A O (Resident) published on 15 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been happy all the time I have been living here at The Granby.
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Review from Eileen H (Daughter of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for their kindness and the caring way they looked after my Mum. Everyone was so helpful during difficult and emotional times. The manager, the carers, caterers and the housekeeping staff were all so kind and sweet.
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Review from S B (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has been excellent in its procedures for opening up visiting again to residents. Reception and activities staff have well co-ordinated routines enabling visitors and residents to feel and stay safe. Activities staff have done an amazing job in opening up visiting opportunities at the same time
as maintaining Zoom meeting contact and still running a wide range of entertaining and stimulating in-house events for residents.
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Review from Peter H (Son of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the home for over 3 years and the level of care has been excellent throughout.
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Review from V D (Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just what I needed after a stay in hospital. Very helpful staff, pleasant surroundings, peace (except for the constant ringing of bells) and excellent food which was hot!
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Review from Sarah P (Sister-in-law of Resident) published on 30 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely staff, kind and thoughtful. It’s been a tough year for everyone, and they have managed to keep everyone safe during COVID, can’t thank them enough. My family have been so happy that when they visited, she was happy and well cared for.
Reply from Olivia Shields, Marketing Assistant at The Granby
Thank you, Sarah, for your comments about your recent experience at The Granby Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the…read more
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Review from Maggie M (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has needed very physical and mental care since entering the home 5-years ago. Despite manager variations, the carers who have managed Mum over the last 5-years have been nothing but angels. It’s so obvious how hard they work, along with the social activities staff, but they still manage this with
a smile on their face, and nothing is ever too much or moaned about. Mum and her room are always neat, Mums physical needs are always seen to. Just this week, I was allowed to visit, and this coincided with Mums 100th birthday but the manager, carers and activities staff all managed to make it special for Mum. Goodness knows how far beyond the 100 Mum will get, but her large family is happy in the knowledge she is in the very best care she can be.
Thank you to them all, from all of us.
Reply from Kristen Fitzgerald, Marketing Assistant at The Granby
Thank you, Maggie, for your comments about your recent experience at The Granby Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the…read more
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Review from Judy F (Daughter of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother, who has dementia and is in her mid-nineties, has been a resident of The Granby for over two years now. She has been so well cared for by the loving, practical and considerate staff, and I cannot praise them highly enough. There is constant and regular communication in these difficult times,
and whenever I see her in photos, on the website and on Zoom, she is well dressed, and looks settled and happy. Thank you to all the staff. I look forward to actually being able to see them in the near future.
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Review from Janice F (Granddaughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother went to The Granby after an unpleasant stay in hospital. Everyone was so very kind and caring. I could not visit myself, so I was able to FaceTime. It was clear that my grandmother felt safe and cared for. This made us all feel reassured that she was getting the best care possible in
her final days. I am truly thankful for the kindness shown to us all as a family during this very difficult time.
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Review from Caroline B (Daughter of Resident) published on 8 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came from hospital to The Granby for end of life care. Although she was only at The Granby for a few weeks, her care was outstanding. What made the difference was the time the members of the team - nurses and carers - gave to talking and listening to my mother as well as attending to her needs.
My mother was a dignified elegant lady and they respected that. She remained an individual in her own right to the very end. Likewise, the kindness they showed me through those difficult weeks was very much appreciated. It is a sad time but I know that she was in the right place for those last few weeks. Thank you.
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Review from Richard S (Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful, especial to newcomers who have not experienced care home establishments.
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Review from J M (Resident) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Life in The Granby for me has been a good experience.
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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for The Granby is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.795 for The Granby is calculated as follows: ( (219 Excellents x 5) + (4 Goods x 4) + (11 Very Poors x 1) ) ÷ 234 Ratings = 4.795
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Granby is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

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Antony Gatley

Job Title: PPM & Acting Home Manager Joined: 2025

Hi, my name is Antony, and I am the Peripatetic Manager & Acting Home Manager here at The Granby Care Home

No image found

Joanne Moorey

Job Title: Deputy Manager

Hi, my name is Joanne, and I am the Deputy Manager here at The Granby Care Home

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Megan Moorey

Job Title: Administrator Joined: 2025

Hi, my name is Megan, and I am the Administrator here at The Granby Care Home

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