The Granby

I have never met such dedicated staff, they have kept the residents safe through this virus, and although we have been unable to visit they have kept us informed and we have FaceTime. They care about my Nan she is always happy and looks well cared for.

My mother has lived at The Granby for a number of years and the standard of her personal care has generally been high, and always delivered with cheer and kindness. The care team have excelled themselves over the past four months during the pandemic keeping all the residents safe and secure and providing the extra company and comfort needed in the absence of their loved ones.

I can only say how reassuring it is to know that our Mum is being cared for so well, especially in the present circumstances, the staff really care and it shows, nothing is too much trouble for them. The activities are great, Mum loved the recent Hawaiian garden party. Thanks to the lady who organised our Zoom call. I really can't thank all of the staff enough for all their patience and hard work, which is carried out with love and understanding.

After some hospital treatment, I came here for respite care. I found peace in the quiet and sunny aspect of my top floor bedroom with its wonderful view over Harrogate's Stray. Days later I was encouraged to have meals in the beautiful 'Willow' dining room, fully lit by chandeliers and decorated in chinoiserie style. I enjoyed the vegetarian food provided. Not having to think about planning meals, their preparation and cleaning up afterwards was a great relief. Likewise, to have laundry taken away, washed and returned, sometimes within hours, was appreciated. The several interlocking lounges were all comfortable for relaxing in and tastefully decorated. The staff were flexible and happy to please and the interest groups were just starting up again with enthusiasm.

From the day my grandad arrived, he felt settled and happy and well looked after. Cannot recommend The Granby highly enough.

Whilst my mother was resident at The Granby, she was fortunate to have a beautifully appointed room facing a long stretch of a public park. It made an easy transition for her from independent living to being cared for. The transition was also assisted by the wonderful facilities and catering The Granby offers, in such a beautiful environment. A home from home. As importantly, the kindness and care of staff and the overall friendliness shown to her made my siblings and I realise that we had made the right decision in moving her there. Never an easy decision for anyone. My wife and children referred to The Granby as Granny's hotel (much to my mother's amusement!). It was so lovely to visit her there.

Very very good. All staff so helpful and kind. I would always stay again. The food was very good. I feel so comfortable at all times.

We are so appreciative as, despite the current situation, special arrangements have been put in place by staff to allow us to see and speak to a family member within the care home via video chat to family members. These arrangements are set up through the kindness of staff. This says everything about the home and, I feel, the individual care given to each resident. Thank you.

My mum has been at The Granby for nearly eight years and is extremely happy there. The staff are caring and helpful and since the covid-19 situation, they have gone above and beyond to ensure that we have contact with mum. The activities, entertainment and food at the home are excellent and any issues that have been raised have been dealt with professionally. Thank you for taking care of my mum, especially during this very difficult time.

A big thumbs up to all the staff at The Granby who do such a great job in sometimes very difficult circumstances! My dad is treated with such kindness and care, and nothing is too much trouble for them! It's great to see the relationship they have built with him and its lovely to have a chat and an update with them when I go to visit! Would be happy to recommend The Granby just on the merits of the staff alone!

Very much like staying in a 5-star hotel.

Highly recommended.

These people do a splendid job under difficult circumstances sometimes. They should be proud. Perhaps the catering could be more imaginative - residents need tempting to improve appetite!

The staff are warm and friendly with both guests and relatives and the facilities are of hotel standards. We wouldn't hesitate to recommend The Granby.

I have been very comfortable here at The Granby and decided to stay a week longer.

A lovely, caring place with very happy and caring staff.

My elderly father-in-law was a resident for 2 weeks after breaking his hip, in between being discharged from hospital and returning home. It was an ideal step along the road to recovery, allowing him to build up his confidence, strength and independence after spending 2 months in hospital. By the time he left, he was able to use his zimmer frame and walk over 100m using it. He was very well looked after by the care staff and was very pleased with his choice to stay there. The administration and organisation of his stay by the care home management were excellent and we felt we had been given a personal and professional service by them. We can thoroughly recommend it.

Excellent facilities, wonderful staff and very happy with her care.

When my husband went into care at the later stage of his cancer. I can't praise the staff enough. They were all very caring to him in the short time he was there and also to me and we had the wake there with you also which was great. Many thanks to all members of staff.

Good experience, all staff kind and considerate.